PERFORMANCE WORK STATEMENT (PWS)

Air Traffic Control (ATC) Services

PART 1

GENERAL INFORMATION

1. General. This is a non-personal services contract to provide Air Traffic Control (ATC) Services for the United States Army Garrison at Fort Bliss, Texas. The Government will not exercise any supervision or control over the contract service providers performing the services herein. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS).

1.1 Description of Services. The Contractor shall provide all project management, supervision, and personnel to perform ATC services at Fort Bliss, TX. These services are required to support all aircraft operations within Fort Bliss owned or delegated airspace via coordinated agreements with Biggs Army Airfield (BAAF) ATC Branch. Fort Bliss has established ATC functional locations. These facilities are responsible for positive and procedural separation of Instrument Flight Rules/ Visual Flight Rules/ Unmanned Aircraft System (IFR/VFR/UAS) aircraft within Fort Bliss airspace. The Government shall provide examiner and regulatory inspection services to all ATC contractors and workspace located at Tower, building 13488 and Airspace Information Center (AIC) backup operation area at building 11210, where contractors will provide ATC services.

1.2 Background. BAAF has the tenth longest runway in the United States Army situated on approximately 5,400 acres. It is home to the 1st Armored Division Combat Aviation Brigade and the 204th Military Intelligence Battalion. The airfield is managed by the Airfield Division under the Directorate of Plans, Training, Mobilization, and Security (DPTMS) at Fort Bliss, Texas.

1.3 Objectives. ATC services are required to support all departing/arriving aircraft at Biggs Army Airfield and flight following services via an Airspace Information Center supporting aircraft operating over all Fort Bliss Special Use Airspace.

1.4 Scope. This contract includes all functions, tasks and responsibilities normally performed by an ATC function. Operations are conducted in an Army non-approach control tower and a Fixed Base (non-tactical) AIC located in Biggs ATC Tower, building 13488. The Contractor shall comply with all Federal Laws, Texas State Laws, Occupational Safety and Health Administration (OSHA) regulations, Army and Installation regulations. Any changes in regulations that increase responsibilities of workload after the signing of this contract may require a modification to the contract. DRAFT

1.5 Period of Performance (POP). The period of performance shall be for one (1) Base Year of 10-months with a sixty (60) days phase-in period and four (4) 12-month option years, with an optional six (6) month extension.

Phase-in Period 60 days prior to base year start: 03FEB2027 – 04APR2027 Base Year: 04APR2027 – 03APR2028 Option Year I: 04APR2028 – 03APR2029 Option Year II: 04APR2029 – 03APR2030 Option Year III: 04APR2030 – 03APR2031 Option Year IV: 04APR2031 – 03APR2032

The following will be applicable only if the Contracting Officer (KO) determines extending the contract is necessary in accordance with FAR Clause 52.217-8, not to exceed 6 months.

6-month extension 04APR2032 – 03OCT2032 Phase-out Period 04SEP2032 – 03MAR2033

1.6 Quality Control. Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services to the Government IAW the terms and conditions contained in Federal Acquisition Regulation (FAR) 52.246-1, entitled, “Contractor Inspection Requirements” and applicable sub-clauses pertaining to quality control.

1.6.1 Quality Control Plan. The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP).

The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The Contractor shall provide to the KO their quality control plan (QCP) within 30 days after contract award; changes to the QCP after award shall be submitted to the KO and Contracting Officer’s Representative (COR) within five (5) working days prior to the proposed changes thereafter. After acceptance of the quality control plan the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC System regarding this contract.

DRAFT

1.6.2 Corrective Actions. If it is determined by the KO that the quality control system, personnel, instructions, controls, tests, or records are not providing results which conform to contract requirements, action shall be taken by the Contractor to correct the deficiency.

1.7 Quality Assurance. The Government will evaluate the Contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government deems appropriate to assure that the Contractor has performed IAW the requirements of the Performance Work Statement (PWS) of this contract. It defines how the performance standards are applied, the frequency of surveillance and the minimum acceptable deficiency rate(s) as illustrated within the PWS and Performance Requirements Summary (PRS).

1.8 Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The KO and COR will meet periodically with the Contractor to review the Contractor's performance. At these meetings, the KO will provide the Contractor of how the Government views the Contractor's performance and the Contractor is afforded the opportunity to raise issues, identify problems and make recommendations for deficiencies.

1.9 Hours of Operation. 24 hours a day, seven days a week (24/7) ATC Operations (Tower and AIC have established three (3) scheduled shift hours (day shift, second shift and third shift) as indicated below (All CLINS):

a. CLIN 1, Day Shift/First shift will support Monday through Friday at Tower and AIC locations.

• Key personnel, shift hours 0800 – 1700, refer to section 1.15.2

• Key personnel, shift hours 0800 – 1600, refer to section and 1.15.3

• Bargaining personnel, shift hours 0800 – 1600, refer to section 1.15.14

b. CLIN 2, Night Shift hours (second shift) will support Monday through Saturday, from 1600 to 2400 and (third shift) will support from 0000-0800 at Tower and AIC locations.

• Key personnel, 1.15.3

• Bargaining personnel, refer to section 1.15.14

c. CLIN 3, Sunday Shift will support day shift hours from 0800 to 1600 at Tower and AIC locations. .

• Key personnel, 1.15.3

d. CLIN 4, Sunday Night Shift (second shift) will support shift hours from 1600 to 2400 and (third shift) 0000-0800 at Tower and AIC locations.

e. CLIN 5, Holiday Shift will support all three (3) shift hours at Tower and AIC locations.

1.9.1 Level of Support. The level of support is 24/7 with three (3) scheduled shifts based on mission requirements.

1.9.2 Federal Government Holidays. The Contractor will provide service/support during the Federal holidays times listed:

-New Year’s Day 1 January

-Martin Luther King Jr.'s Birthday 3rd Monday of January

-Presidents Day 3rd Monday of February

-Memorial Day Last Monday of May

-Juneteenth 19t June

-Independence Day 4 July

-Labor Day 1st Monday of September

-Indigenous / Columbus Day 2nd Monday of October

-Veterans Day 11 November

-Thanksgiving Day 4th Thursday of November

-Christmas Day 25 December

1.10 Place of Performance. The work will be performed primarily at Biggs Army Airfield, building 13488 and Airfield Operations, building 11210 ( backup location).

1.11 Type of Contract. The Government will award a Firm Fixed Price Indefinite Delivery Indefinite Quantity (IDIQ) Contract.

1.12 Security. All ATC contractor personnel shall obtain and maintain clearance of SECRET for the life of the contract. The Contractor shall comply with all personal identity verification requirements and provide all information required for background checks. Application processing and approval shall occur during the Phase in period.

The security requirements are IAW the Department of War (DoW) Contract Security Classification Specification form DD254. This requirement applies to replacement personnel prior to employment on this contract.

1.12.1 Threat Awareness Reporting Program (TARP/CIAR). For all contractors with security clearances. Per AR 381-12, Counterintelligence Awareness and Reporting (CIAR) Training, contractor employees must receive annual CIAR training by a Counterintelligence (CI) agent or other trainer as specified in 2-4b.

1.12.2 Access and Security Policy /Procedures. The Contractor and all associated subcontractor employees shall provide all information required for background checks by the installation Provost Marshal Office, Directorate of Emergency Services, or Security Office. The Contractor must comply with all personal identity verification requirements, Federal Aviation Regulation (FAR) clause 52.204-9, (Personal Identity Verification of Contract Personnel) as directed by DoW, Headquarters Department of the War, and local policy.

1.12.3 Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) remote access, via logon, to a DoD network using DoD- approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. An initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI with the Office of Personnel Management.

1.12.3.1 Information Assurance/Information Technology. All contractor employees and associated subcontractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six (6) months of appointment to IA/IT functions.

1.12.4 Entry into Restricted Areas. Contract performance will require entry into designated restricted or vulnerable areas. All persons and vehicles entering a military installation are subject to video recording and/or search. Photographing, making notes, drawings of maps, or graphic representations of the installation or its activities is prohibited unless specifically authorized by the Commanding Officer. Any such material found in the possession of unauthorized personnel will be confiscated.

1.12.4.1 Entry Denial. The Government reserves the right to deny Contractor personnel entry into Government installations and facilities upon discovery of information, which indicates that the individual's continued entry into Government installations, and facilities or trustworthiness is not in the best interest of national security.

1.12.5 Operations Security (OPSEC). Per AR 530-1, Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within five (5) calendar days after completion of training by all employees and subcontractor personnel. OPSEC training is available at https://securityawareness.dcsa.mil/opsec/index.htm”

1.12.6 Physical Security. The Contractor shall be responsible for safeguarding all Government equipment, proprietary information and property provided for Contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.12.7 Key Control. The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

1.12.7.1 Lost Keys. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks;

however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor.

1.12.7.2 Unauthorized Area. The Contractor shall prohibit the use of Government issued keys/key cards by any personnel other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of personnel other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO. The Contractor will only enter Contractor allowed Government area when scheduled to work in that area.

1.12.7.3 Lock Combinations/ Door Codes. The Contractor shall establish and implement methods of ensuring that all lock combinations and door codes are not revealed to unauthorized personnel. The Government shall ensure that lock combinations and door codes are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s QCP. Contractor will not allow “piggybacking” (letting cars with personnel https://securityawareness.dcsa.mil/opsec/index.htm that are not on the contract in the restricted area) of vehicles through the entrance gate to the tower. The contractor will report this incident and the proper corrective action to

COR.

1.12.8 Vehicle Registration Requirements. All Contractor personnel shall register their privately owned vehicles routinely driven on Fort Bliss IAW current Installation policy.

1.12.9 Contractor In-processing/Out-processing Requirements. The Contractor shall notify the COR of all persons to be hired and terminated by the Contractor for any reason. New employees will be directed to the COR so in processing procedures can be briefed/initiated, including Joint Personal Adjudicative System (JPAS) verification.

Departing employees will perform established out-processing procedures which shall include as a minimum: forfeit their vehicle decal upon departure from the Installation (if issued); turn in assigned Government keys; turn in Government cards to the COR. Out-processing procedures will be completed before the final day of service of the employee.

1.12.10 AT Level I Training IAW AR525-13, Antiterrorism (AT), all contractor employees, shall complete AT Level I awareness training within thirty (30) calendar days after contract start date or date of hire of new employees. The contractor shall submit certificates of completion for all contractor employees to the COR, within five (5) calendar days after completion of training by all employees or hiring of new employees.

AT Level I training is available at the following site: https://jko.jten.mil/courses/AT-level1/launch.html.

1.12.11 Locally Developed iWATCH Army Training. The Contractor shall brief all employees on the local iWATCH Army program. This training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within thirty (30) calendar days after contract award and within thirty (30) days of new employees commencing performance and send to the COR NLT thirty (30) calendar days after completion.

1.13 Security of Classified/Unclassified Information. Classified Information: The Contractor shall not have access to classified information; should classified documents fall into the possession of the Contractor, the Contractor shall immediately contact the COR for disposition instructions. Unclassified Information (CUI): if the contractor is provided with CUI, or generates CUI, then dissemination controls and protective measures will be developed by the contractor to safeguard this information that prevents violation of clause 252.204-7000 of the Defense Federal Acquisition Regulation Supplement. Safety. The Contractor shall establish and maintain a safety plan. The Contractor shall submit a draft of the safety plan to the KO at the time of proposal. The Contractor shall submit the final safety plan to the KO no later than (NLT) fourteen (14) calendar days after contract award. Contractors will comply with DFARS clause 252.204-7012, DFARS provision 252.204-2019, and DFARS clause 252.204- 7020.

1.13.1 The Contractor shall comply with Occupational Safety and Health Act (OSHA) and 29 CFR 1910, Occupational Safety and Health Standards to provide safety control for the protection of life and health of employees. The compliance shall assist the Contractor in the prevention of damage to property, materials, supplies, equipment, and avoid interruptions in the performance of this contract. The Contractor shall comply with the above and all applicable Department of War (DoW), Army, Federal, State and Local safety and health requirements.

1.13.2 Reporting of Fire and Safety Hazards: The Contractor shall train their personnel to recognize fire and safety hazards and encourage their personnel to report fire and safety hazards and unsafe conditions to their supervisor.

1.13.3 Environment and OSHA. The Contractor shall comply with all OSHA standards, local, State, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, State, and Federal environmental and occupational safety laws, rules, regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the COR for final resolution.

1.13.4 Personnel Safety.

1.13.4.1 The Contractor shall establish a safety plan which provides safety and health protection as required by AR 385-10, Chapter 1. This regulation incorporates the Occupational Safety and Health Act (OSHA) as a minimum standard. The Contractor shall observe the requirement for a safety observer when electrical potential exceeds 30 volts AC or DC. The Contractor's safety plan shall be submitted within fourteen (14) calendar days after contract award.to the KO upon contract award.

1.13.4.2 The Contractor shall appoint a Safety Manager, which may be a co-lateral duty with another position. The Government reserves the right to conduct unannounced safety inspections at any time.

1.13.4.3 The Government reserves the right to investigate incidents and accidents as defined by AR 385-10, Chapter 3. The Contractor shall immediately report to the COR any bodily injury, death, damage to Government property and any loss of Government property resulting from the activities of the Contractor. The Contractor shall document a proper and thorough analysis of all incidents and accidents to identify and eliminate the causes IAW AR 385-10. A serious incident report is submitted by the Site Manager IAW AR 190-45 and DA PAM 385-40 to the Airfield Manager.

1.13.4.4 Emergency first aid is available at the William Beaumont Army Medical Center (WBAMC). All other services shall be provided by the Contractor and comply with OSHA standards. Emergency first aid is defined as medical/surgical treatment provided to patients to save life, limb, or eyesight, and prepare them for evacuation without jeopardizing the patient's well-being.

1.13.4.5 The Contractor shall assure that all signs, traffic markings, equipment, machinery, and hazards within control are marked or painted to identify the hazard. The colors and markings used will conform to OSHA (29 CFR 1910.144).

1.13.4.6 The Contractor shall ensure that all Contractor-owned power-operated equipment and tools have guards and/or other required safety features, which conform to the provisions of OSHA and other state and local laws.

1.13.4.7 Fire Prevention. The Contractor shall take all necessary safety and fire precautions and comply with regulations listed in Fort Bliss, BAAF Safety SOP (Appendix 13) as they apply to the Contractor's operations under this contract.

1.14 Contracting Officer Representative (COR). The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to change any of the terms and conditions of the contract.

1.15 Personnel. The Contractor shall staff this effort with trained, competent, and capable employees. Contractor personnel shall ensure their controllers meet Class IV flight physical standards and have a Federal Aviation Administration (FAA) Form 7220- 1, CTO or AVO Credential.

1.15.1 Key Personnel. Required key personnel include ATC Site Manager, ATC Facility Chief, AIC Facility Chief, and ATC Training Supervisor, AIC Training Supervisor, and ATC and AIC Administrative Supervisors. The primary responsibility of key personnel is to participate in scheduled meetings, training, and inspections with the Government.

Key personnel functions cannot be combined with other position at the same time, for example, the Government cannot approve airspace because there is no Subject Matter Expert (SME) present.

1.15.2 ATC Site Manager, ATC Facility Chief, AIC Facility Chief, ATC Training Supervisors and AIC Training Supervisors key personnel shift scheduled hours are:

a. Day/First Shift scheduled hours are Monday to Friday, from 0800 – 1700.

1.15.3 ATC and AIC Administrative Supervisors key personnel shift scheduled hours are:

a. Day/First Shift is scheduled 24 hours/7 days a week from 0800 -1600.

b. Second Shift is scheduled 24 hours/7 days a week from 1600 - 2400.

c. Third Shift is scheduled 24 hours/7 days a week from 0000 - 0800.

1.15.4 Resumes. The Contractor shall provide resumes to the ATC Branch Chief for the ATC Site Manager, ATC and AIC Chiefs, ATC and AIC Training Supervisors, ATC and AIC Administrative Supervisors, ATC Controllers, and AIC specialists positions and any time there is a change of one of these positions.

1.15.5 The Contractor is cautioned that off duty active military personnel hired under this contract may be subject to Permanent Change of Station (PCS), change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. Their absence at any time shall not constitute an excuse for nonperformance under this contract. The following personnel are considered key personnel by the Government:

1.15.6 ATC Site Manager. The Contractor shall identify a dedicated Site Manager (Project Management). The Site Manager shall have full authority to act on behalf of the Contractor on all contract matters relating to daily operations of this contract. The Site Manager shall possess demonstrable supervisory experience as a SME in Army ATC with a minimum of six (6) years’ Army ATC experience controlling aircraft at Army locations and at least eight (8) years’ managerial/supervisory experience related to Army ATC Operations. Civilian education can equate for half of the supervisory experience such as a degree in Business Management.

1.15.7 The Site Manager shall not be included in any work schedule prepared by the Contractor for performing levels of service IAW TC 3-04.15. The Site Manager shall be located at Fort Bliss and designated in writing no later than NLT than five (5) days after the start of the Period of Performance (POP).

1.15.8 The Site Manager’s Duty is:

a. Ensure that ATC systems are operationally acceptable.

b. Ensure each shift is manned with the required amount of personnel.

c. Ensure that facilities collect and safeguard data on aircraft mishaps, emergencies, or violations.

d. Ensure that all assigned ATC personnel maintain currency in assigned facilities on a monthly basis with the results reflected on a spreadsheet in each facility that is visible at all times.

e. Ensure that facilities conduct the Government’s ATC/AIC training and rating programs according to prescribed regulations.

1.15.9 The Site Manager shall be physically present and available on site during normal Fort Bliss duty scheduled hours (0800-1700), Monday through Friday, excluding Federal Holidays. The Contractor shall provide to the KO and the COR a phone number for the

Site Manager and alternate(s) during duty and non-duty scheduled hours (to include evenings, holidays, and weekends). This individual shall be available to meet with Government personnel, unless mission dictates. The Site Manager shall be present at the daily 0800 synchronization meeting.

1.15.10 ATC and AIC Facility Chief Functions. The ATC and AIC Facility Chief positions will be dedicated and will not be combined. These positions shall not be dedicated to a control position function included in any work schedules prepared by the Contractor except for position currency requirements. The Contractor shall provide one (1) ATC Chief and one (1) AIC Chief to supervise and manage the ATC and AIC locations respectively. They shall be present at the daily 0800 synchronization meeting to brief the government on all missions, exercises and/or ATC Safety issues that arise. Positions shall have a minimum of six (6) years ATC service respectively (Tower = six (6) years’ experience, ATC = six (6) years’ experience) at an Army Fixed based ATC operational experience controlling aircraft at Army locations. To prohibit any interruptions in ATC operations, the ATC Chief requires a previous tower rating prior to employment and the AIC Chief requires a previous AIC certification prior to employment. The ATC Chief and AIC Chief shall perform the following functions as described in TC 3-04.15, Chapter 1:

• Ensure the facility operates according to military, international Civil Aviation Organization (ICAO), rules and regulations.

• Gathers, reviews, and verifies Terminal Instrument Procedures Service (TERPS) data associated with assigned facility.

• Shall ensure the operational readiness of the facility equipment.

• Ensures all controllers meet the physical standards of AR 40-501

• Ensure the operational readiness of facility equipment and associated Navigational Aids (NAVAIDs).

• Maintain a current file of pertinent regulations, manuals, charts, maps, and training material listed in appendix A of TC 3-04.15.

• Ensure assigned personnel maintain currency on each ATC position.

• Maintain custodial control of all facility forms, records, and publications and ensures their accuracy, completeness, and distribution.

• Initiate and maintain a facility duty schedule.

• Conduct position qualification evaluations.

• Administer annual written exams and conducts skill evaluations.

1.15.12 ATC and AIC Training Supervisor Functions. The Contractor shall provide one

(1) ATC Training Supervisor and one (1) AIC Training Supervisor whose purpose is to supervise and manage Training in the ATC and AIC locations respectively during day shift. The ATC and AIC Training Supervisor will have a previous tower rating or ATCS certification prior to position appointment. The Training Supervisor shall not be dedicated to a control position included in any work schedules prepared by the Contractor except for position currency requirements listed in TC 3-04.15.

1.15.12.1 The ATC and AIC Training Supervisors will be dedicated and not be combined. The Training Supervisor should have a minimum of six (6) years of ATC operational experience controlling at a DoW facility. The Contractor shall make available any training materials to the COR as a deliverable. The Training Supervisor shall:

• Plan, schedule, direct, and supervise the facility Training of assigned ATC/AIC personnel.

• Supervise and conduct classroom and self-study Training.

• Maintain local course material, Training aids, and control scenarios to supplement and enhance the Facility Training Program (FTP).

• Evaluate and analyze the capabilities and progress of the ATC personnel assigned to that facility.

• Maintain Training records.

• Ensure the position qualification (PQ) of trainees.

• PQ trainees.

• Recommend to the ATC/AIC Chief the controllers who require proficiency or remedial training. The Training Supervisor bases his/her recommendations on personal observations and supervisory comments.

• Administer biennial written exams and conduct skill evaluations.

• Report to the Site Manager on status of trainee progression. Conducts position qualification evaluations.

1.15.13 Administrative Supervisor Function. These positions will be dedicated and cannot be combined. During the 24/7 scheduled shifts duty hours, tour he/she shall manage the efficiency of ATC operations. The Administrative Supervisor will perform normal ATC duties in addition listed below:

• Assign and direct all phases of the subordinates’ work.

• Ensure interfacility coordination lines, crash/alert phones and all emergency lines are monitored 24/7 scheduled shifts hours within ten (10) seconds.

• Ensure personnel receive on-the-job training (OJT) and conduct assessments of training through the administration of controller evaluations (DA Form 3479-1-R, Trainee/Controller Evaluation).

• Conduct position qualification evaluations when directed by the ATC Chief or Training Supervisor but is restricted from conducting biennial skill evaluations.

• Assist and advise controllers during emergencies.

• Maintain facility records.

• Ensure personnel are current and proficient.

• Notify search and rescue facilities of aircraft in distress and provide assistance and advice.

• Delegate responsibility to subordinates and assist the training supervisor/specialist.

• Evaluate the operational effectiveness of facility systems, subsystems, and equipment.

• Record and report outages and take action to correct discrepancies.

1.15.14 Bargaining Positions. During 24 hour/7 days scheduled shifts, 0800 – 1600, 1600 – 2400, and 0000-0800. Each shift shall have two (2) bargaining positions to fulfill functions for ATC and AIC locations.

1.15.14.1 Local Control Position Function. Issues information and clearance for properly separating and sequencing aircraft under his control.

1.15.14.2 Ground Control Position Function. Issues information and instructions for the orderly movement of traffic (aircraft, vehicles, and pedestrians) on the movement area.

This position is combined with the Flight Data position in the Tower.

1.15.14.2.2 Flight Data Position Function. Receives, posts, and relays flight data clearances and messages and assists in facility operations, as directed. This position is combined with the ground control position in the Tower.

1.15.14.3 Flight Following Position Function. Issues information and advisories to arriving, departing, and enroute aircraft and monitors the flight progress of aircraft.

Receives, posts, and relays progress reports and posts information to flight data strips, boards, charts, and tactical situation maps.

1.15.14.4 Flight Deck Position Function. Provides advisory services, weather updates, and radar traffic advisories to VFR and IFR aircraft operating within designated Special Use Airspace or training sectors.

1.15.15 Controllers. The Contractor shall ensure that controllers have the AC Form 8060-1, Control Tower Operators Certificate (CTO), and medical certification NLT than the indoctrination phase of ATC training. All controllers will be facility rated/certified at the Biggs ATC Facility IAW TC 3-04.15, AR 95-2, and related Army regulations by the conclusion of their controller training. The ATC and AIC facility controllers shall be dedicated to their facilities and shall not work in both.

1.15.16 Controller Certifications. IAW AR 95-2 and TB 001-23, the Contractor shall ensure that all controllers possess the following current and valid professional ATC Certification (CTO or ATCS Card/AOV) prior to starting work and such certifications remain current throughout the term of this contract. Copies of these records shall be retained and available to the Government upon request:

a. AC Form 8060-1, Control Tower Operators Certificate Biggs Tower.

b. FAA 7220-1 (ATCS Card) Biggs Tower and Biggs AIC.

c. Air Traffic Safety Oversight (AOV) Credential (Not applicable for Contractors)

1.15.16.1 Class IV Flight Physicals and DD Form 2992.

Flight physicals are provided to the Contractor by the Government utilizing Fort Bliss Medical services at no charge for the purposes of qualifying Operators for a valid DD Form 2992. Any additional cost associated with medical service beyond the flight physical will be billed to the Contractor. All Contractor employees shall have a current DD Form 2992 stating full flying duties approved and signed by the ATC Branch Chief before they can proceed to the position qualification phase. Per AR 40-501 and the PWS, contract personnel must satisfy all training and medical readiness standards in accordance with AR 40-501 and TC 3-04.15. This includes securing an approved DD Form 2992 and completing both Part 1 and Part 2 of the Army flight physical within 60 training days. If medical processing is delayed, personnel may perform restricted, non-control duties (e.g., simulator training or Flight Data coordination) subject to coordination between the Government Approval Authority and the evaluating Medical Authority. The contractor shall be provided a protected time slot once a month for the contractor to schedule their part 1 flight physical.

1.15.16.2 Coordination and Notification.

The Contractor is the responsible party for ensuring all personnel maintain current medical certifications. To facilitate this:

• Government Coordination: The ATC Branch Chief shall act as the primary liaison with local medical services. Once available examination dates are communicated to the ATC Branch Chief by the medical facility, the Branch Chief will coordinate these dates directly with the Contractor.

• Notice Period: The Contractor shall receive at least thirty (30) days' notice for all scheduled flight physical appointments. This notice period is provided to ensure the Contractor can maintain mission-ready staffing levels and comply with internal labor scheduling requirements.

1.15.16.2.1 Mandatory Scheduling Window.

To support uninterrupted operations and allow sufficient time for specialty follow-ups and waiver requirements, the Contractor shall strictly adhere to the following scheduling window regardless of the specific appointment date:

• Part 1 of the flight physical may begin up to sixty (60) days prior to the employee's birth month.

• Part 1 must be completed no later than the first day of the employee's birth month.

1.15.16.3 Risk, Compliance, and Liability.

Failure to maintain a current flight physical will result in a medical grounding (downslip) and immediate loss of work status, potentially leading to the termination of the employee by the Contractor. If a Contractor employee fails to complete Part 1 within the mandated 60-day window and consequently misses their birth-month Part 2 examination, any resulting delay, downslip, or loss of operational coverage shall not be attributable to the Government. Early completion of Part 1 mitigates this risk and is the sole responsibility of the Contractor.

1.15.16.4 Records Management.

Upon completion of the flight physical, the Contractor shall ensure all completed DD Form 2992s are immediately forwarded to the COR and the Airfield Management designated representative for proper upload and system entry into the Aviation Resource Management System (ARMS) and facility records.

1.15.17 Supervision of Contractor Employees. The Government will not exercise any supervision or control over Contractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor employees.

1.16 Training. The Contractor shall provide ATC training for control tower and AIC facility personnel. The Contractor is responsible for the completion of all mandatory Government-assigned training (e.g., OPSEC, Information Assurance). The Contractor shall manage the Facility Training Program (FTP) to guide controllers through all training phases to become facility rated and remain proficient. The COR will forward these requirements to the Site Manager as needed, which will include a suspense date approved by the KO for training completion by the Contractor.

1.16.1 The Contractor shall manage the Biggs Tower/ Bliss Radio Facility Training Program (FTP) that establishes a Program of Instruction (POI) to guide controllers through all Training phases to become facility rated and remain proficient. These programs are proprietary to the Government and will not be disseminated without the consent of the ATC Branch Chief.

1.16.2 FTPs are responsible to incorporate a Training schedule that gives the trainee, trainer and Administrative Supervisor a clear understanding of what the trainee is expected to learn and a reasonable amount of time in which to learn it.

1.16.3 Facility Training Manual (FTM). The Contractor shall make the Facility Training Manual available at work sites.

1.16.4 The ATC/AIC Chief is responsible for ensuring the FTM remains current with the must up to date information and is approved by the ATC Branch Chief. The FTM is required to be reviewed and/or updated at least annually, to include providing the Government with corrections, addendums and updates as necessary. A memorandum will be attached to the front of each FTM with the date, statement of review or update, and the ATC/AIC Chief’s signature. This memorandum will be created even if no changes are made. TC 3-04.15 Table B-1 shows a detailed FTM subject outline for installation facilities.

1.16.5 The Contactor shall provide at least four (4) copies of the FTM that are maintained at each facility: one (1) copy for the facility reference file, one (1) copy for the controller reference file, one (1) copy for controllers to sign out, and , one (1) copy to the COR where it shall be maintained on file.

1.16.6 Training and Proficiency Record - Controller.

1.16.6.1 The Contractor shall maintain a complete and current DA Form 3479-R for all controllers. A paper record on each controller shall be maintained in an area that is accessible only to authorized personnel. No one shall remove, alter, omit, delete or destroy any section or component of the DA Form 3479-R. These records are proprietary to the Government and cannot be released without the consent of the ATC Branch Chief.

1.16.6.2 File folders are available to the individual controller upon request to be reviewed in the facility. They also will be made available to:

a. Air Traffic Services Command (ATSCOM).

b. ATC Commanders.

c. FAA authorities.

d. Supervisors (Training or Administrative).

e. Aircraft accident and flight violation investigators.

f. Systems managers and their authorized representatives.

g. Trainee/Controller Evaluation.

1.16.6.3 The Contractor shall use the DA Form 3479-1-R to provide a written evaluation of an individual’s training progress or job performance. Personnel responsible for the completion of DA Form 3479-1-R are to ensure the evaluation factors are standardized for each operating position within the facility.

1.16.6.4 The Contractor is to use the DA Form 3479-1-R to record trainee/controller proficiency and qualification at all control positions. The evaluator shall make the appropriate entries and sign the form.

1.17 Reference Files/Records.

1.17.1 The Contractor shall certify all completed services on a monthly basis and provide a monthly invoice for all certified work to the COR no later than the fourth workday of each month following the month in which work was performed. To report on the facility's operational metrics and workload, the Contractor shall provide to the COR a copy of DA Form 3479-6 (Hourly/Monthly Traffic Count) no later than the fourth workday of the following month. The Contractor shall provide to the COR a copy of DA 3479-6 (Hourly/Monthly Traffic Count) NLT five (5) calendar days after the month of activity.

Reports are to be provided by the Contractor to the COR at other times as requested by the Government.

1.17.2 The Contractor shall maintain a current set of facility directives, Letters of Agreement (LOAs), handbooks, Army regulations, field manuals, technical manuals, messages, and facility training manuals. All references shall be kept current and be immediately available to facility personnel operations, reference, training, and study. TC 3-04.15, Appendix A lists the publications that are basic to ATC facility operations and training.

1.17.3 The Contractor shall use DA Form 3479-1-R to document and provide continuous written evaluations of an individual controller’s training progress, proficiency, and daily job performance as part of their facility training records.

1.17.4 Reference material is to be arranged in loose-leaf binders, labeled in accordance with AR 25-400-2, and kept in a bookcase, rack, or similar suitable container. Required reference materials may be maintained on computer recorded media (such as, hard drive, CD, zip drive) provided that controllers have immediate access to the current material. The recent information and operating position files, charts, diagrams, and maps will not be maintained on recorded media.

1.17.5 Facility Reference File

1.17.5.1 The Contractor shall establish and maintain a complete reference file of the written material required for facility operations. This file is to be maintained in the ATC/AIC Chief’s office.

1.17.5.2 At a minimum, the facility reference file is to include the publications listed in TC 3-04.15, Appendix A. This file should also contain copies of Field Training Manuals (FTM)s, Standard Operating Procedures (SOPs), operating manuals, and other materials of value to controllers and facility operations.

1.17.5.3 Controller Reference File. The publications listed in TC 3-04.15 Appendix A are required to support daily operations and are to be readily available to controllers in facility operating positions. ATC facilities are required to maintain separate controller reference files.

1.17.5.4 Recent Information File. The Contractor shall maintain an information file in a folder, binder, or clipboard. The file is to be used to post shift schedules and new information about facility operations. This file is temporary. Items are removed and filed in accordance with AR 25-400-2 after all personnel have initialed the document. It is to be readily available to controllers in facility operating positions. Each controller shall read and initial new directives, changes, or other materials before assuming a control position. Items may be removed from the file when all controllers have initialed them.

1.17.6 Operating Position Files.

1.17.6.1 The Contractor shall maintain operating position files in a loose-leaf binder or other suitable display file for each facility. These files are to be available for each operating position, so all controllers have an immediate source for confirming data or obtaining information. To determine what to include in the files, the ATC/AIC Chief shall decide what material applies to each position.

1.17.6.2 All local procedures and instruction handbook materials pertaining to a certain operating position will be identified, defined and maintained. For example, a portion binder should include LOAs, operations letters, memorandums and other documents pertaining to operating position.

1.17.6.3 Mandatory items for operating position files include:

a. Instructions dealing with airfield emergencies (such as in-flight/ground emergencies, hijacking, bomb threats, facility evacuation and position-specific responsibilities).

b. A list of suitable airports, as determined by the ATC Branch Chief, showing runways, type of surface lighting and distance and bearing from the facility.

c. Charts, Diagrams and Maps.

d. Each ATC facility, control tower, radar facility and flight-following facility shall maintain certain charts, diagrams and maps for reference. The requirements for these materials are given below:

1.17.7 ATC/AIC Facility Files. Each ATC facility shall maintain current crash grid maps, sunrise and sunset tables, and flight information publications.

1.17.7.1 Diagrams and Charts. The control tower is required to maintain the following diagrams and charts:

a. Airfield diagram. The airfield diagram will depict runways, ramps, blind spots, Instrument Landing System (ILS), critical areas, helipads, wind equipment and Radio Transmission (RT) groups. The Contractor shall review the diagrams and charts annually and post the date of review to the chart.

b. Intersection take-off diagram. The intersection take-off diagram is to depict distances remaining rounded down to the nearest fifty (50) feet. The intersection take-off diagram may be incorporated into the airfield diagram provided no information is omitted and the diagram remains legible.

c. Visibility Charts. The Contractor, with weather support personnel, will prepare a chart of day and night visibility markers. They may use panoramic photographs marked with distances and cardinal compass points. Each marker is identified and its distance from the tower noted. The height of the marker is noted if used for estimating heights of clouds and obscuring phenomena. The ATC Branch Chief and weather personnel will review these charts annually. Both personnel conducting the review will annotate their name and the date on the chart.

1.17.7.2 Flight Following Facility Map. The personnel at the AIC shall keep an up-to-date map of its area of responsibility.

1.17.8 Administrative Correspondence. The Contractor shall ensure that each ATC Facility maintains a file of administrative correspondence. This correspondence should include Letters of Agreement (LOAs), Letters of Procedure (LOPs), Facility Memorandums. Relevant LOAs, LOPs, and Facility Memorandums will be provided to the Contractor after the award of the contract if applicable.

1.17.8.1 Letters of Agreement. LOAs may apply to a specific facility, a group of facilities or all facilities within a designated geographical area. LOAs are prepared between the U.S. Army and other military services or Guest Nations. They are also prepared between centers and towers, centers and terminal radar facilities or ATC facilities located on the same or different airfields. The ATC Branch Chief shall approve LOAs to:

a. Delegate areas of control, jurisdiction and the conditions of use.

b. Define special operating conditions or specific ATC procedures.

c. Define interfacility or interagency responsibilities and coordination requirements.

d. Describe procedures that deviate from or are not contained in TC 3-04.15 and other applicable regulations and directives.

1.17.8.2 Letters of Procedures. LOPs should be prepared using AR 25-50 and FAAO 7610.4, as administrative guidelines. Ensure LOPs are worded so the Army maintains the greatest degree of mission flexibility within limits prescribed by law or regulation.

Care is required when choosing the appropriate subject matter, terminology, and correct procedures when negotiating the content.

1.17.8.3 Facility Memorandums. The ATC/AIC Chief are responsible for issuing facility memorandums when internal facility operations shall be regulated and standardized.

Memorandums will contain instructions on the administrative or operational practices and procedures within the facility. The ATC Branch Chief will issue a memorandum as a joint document when it applies to two or more ATC facilities under his jurisdiction.

1.17.8.3.1 Facility memorandums will follow the standard Army memorandum format in accordance with AR 25-50 and are numbered in sequence (25-1, 25-2 meaning the first/second memorandum for 2025). Facility memorandums will be limited to one subject, operation or procedure, enclosures and attachments will be included if applicable.

1.17.8.4.2 Facility memorandums shall be reviewed annually to ensure that the facility memorandums are accurate and up to date. The ATC/AIC Chief shall date and sign the annual review.

1.17.8.5 Facility Records. Facility Records are to be managed according to the procedures in AR 25-400-2 and as directed by the servicing adjutant general. Facility Records are a part of the facility's permanent records and subject to review by authorized personnel and agencies. No records, recorded or written, shall be released without permission from the ATC Branch Chief and after coordination with the ATC Branch Chief and Government Airfield Manager. Incorrect entries will not be erased or struck over. When an entry must be corrected, a line will be typed or drawn through the incorrect portion and the correct entry made. The controller correcting the error shall initial the correction.

1.17.8.5.1 Instructions for completing DA Form 3502-R (Daily Report of ATC Facility) and DA Form 3503-R (ATC Position Log) are given in TC 3-04.15.