DRAFT Airfield Web-Based Training PWS.pdf

DESCRIPTION OF REQUIREMENT

NAVAL REGION SOUTHEAST

WEB-BASED TRAINING SUBSCRIPTION SERVICES

1.0 INTRODUCTION

The purpose of this contract is to procure access to web-based training for Airfield Management (AFM) personnel for nine

(9) installations. Program requests contract with options.

2.0 OBJECTIVES

This service will increase the organizations overall efficiency and work center productivity at nine (9) Naval Air capable installations.

3.0 REQUIREMENT

The Contractor shall:

3.1 Provide on-demand video training on every aspect needed to run an airport: including but not limited to operations, maintenance, security, customer service, and human resources.

3.2 Provide availability to Web-based training system 24 hours a day, 365 days a year through any Web-enabled device.

3.3 Track and record all Naval Air Station (NAS) users training records in program database.

3.4 Provide airport administrator(s) access to training records at all times.

3.5 Provide access to the following minimum or similar training videos:

- Airport 101

Airport 101 is tailored to new airport professionals and incoming public officials to enhance the individual's understanding of the aviation story, industry leaders, airport management issues, current challenges faced by industry leaders and strategies for implementing sensible strategic plans or goals.

- Airport Self Inspection The airport owner, operator, or a duly authorized representative is responsible for self-inspection.

The airport manager or operations supervisor is usually in charge of ensuring overall airport ground safety. Pavement areas, safety areas, markings, signs, lighting, aircraft rescue and firefighting, fueling operations, navigational aids, ground vehicles, impediments, public protection, animal hazard management, construction, and snow and ice control should all be given top priority.

- Airport Security Basics Airport security includes the techniques and methods used in an attempt to protect passengers, staff, aircraft, and airport property from malicious harm, crime, terrorism, and other threats.

- FAA Part 139 Ops Required Training To ensure that airports with Airport Operating Certificates are meeting the requirements of Part 139, nearly 35 FAA Airport Certification Safety Inspectors conduct certification inspections. These inspections typically occur yearly, but FAA can also make unannounced inspections. Certification inspections include the following steps:

• Pre-inspection review of office airport files and airport certification manual.

• In-briefing with airport management. Organize inspection time schedule, meet with different airport personnel.

• Administrative inspection of airport files, paperwork, etc. Also includes updating the

Airport Master Record (FAA Form 5010) and review of the Airport Certification

Manual/Specifications (ACM/ACS), Notices to Airmen (NOTAM), airfield self-inspection forms, etc.

• Movement area inspection. Check the approach slopes of each runway end; inspect movement areas to find out condition of pavement, markings, lighting, signs, abutting shoulders, and safety areas; watch ground vehicle operations; ensure the public is protected against inadvertent entry and jet or propeller blast; check for the presence of any wildlife; check the traffic and wind direction indicators.

• Aircraft rescue and firefighting inspection. Conduct a timed-response drill; review aircraft rescue and firefighting personnel training records, including annual live-fire drill and documentation of basic emergency medical care training; check equipment and protective clothing for operation, condition, and availability.

• Fueling facilities inspection. Inspection of fuel farm and mobile fuelers; check airport files for documentation of their quarterly inspections of the fueling facility; review certification from each tenant fueling agent about completion of fire safety training.

• Night inspection. Evaluate runway/taxiway and apron lighting and signage, pavement marking, airport beacon, wind cone, lighting, and obstruction lighting for compliance with Part 139 and the ACM/ACS. A night inspection is conducted if air carrier operations are conducted or expected to be conducted at an airport at night or the airport has an instrument approach.

• Post inspection briefing with airport management. Discuss findings; issue Letter of

Correction noting violations and/or discrepancies if any are found; agree on a reasonable date for correcting any violations, and give safety recommendations.

- Airfield Safety Incursion Prevention

One major safety issue of surface operations is the occurrence of runway incursions.

Taxi clearances at some large airports are quite complex and subject to misunderstandings.

The objective of this Flight Operations Briefing Note is to provide awareness of:

• A runway incursion;

• The associated contributing factors; and,

• Related prevention strategies, especially in terms of best practices for flight crew to avoid runway incursion

- Ramp Safety Basics Adverse weather conditions also necessitate additional safety precautions to be taken by ground handling agents on the ramp. Every operation has sensitivities to severe weather and such precautions must be made part of training of ramp workers and ramp crews.

The following are some of the rules that should be implemented and monitored to ensure a safe, compliant, and harmonious ramp:

• Situational awareness

• Personal Protective Equipment (PPE).

• No alcoholic drinks or any drugs, legal or illegal, that are likely to impair performance or judgment.

• No rough or boisterous play; practical jokes may lead to injury or damage.

• Reporting of all injuries, equipment damage and near-collisions to a supervisor.

• Cessation of operation of any equipment that has been declared unserviceable.

• Keeping the ramp area clear of foreign object debris (FOD).

• Only allowing trained operators drive a vehicle or operate its controls.

• Obeying speed limits.

• Never driving over fuel hoses or static leads.

• Minimizing the distance, a high-lift vehicle is driven with the rear van body raised.

• Never reversing a vehicle toward an aircraft unless a marshaller is present and the view is clear.

• Extreme caution near moving aircraft.

• Using extreme caution when walking under any part of an aircraft.

- Airport Customer Service Onboarding and training all these employees is critical for the success of any airport. It can improve airport safety, enhance customer service, and ensure you comply with FAA and other regulations.

However, many airports, especially smaller ones, don't have the technological infrastructure to manage training operations.

- Part 139.339 Airport Condition Reporting (NOTAMs) § 139.339 Airport condition reporting.

In a manner authorized by the Administrator, each certificate holder must—

(a) Provide for the collection and dissemination of airport condition information to air carriers.

(b) In complying with paragraph (a) of this section, use the NOTAM system, as appropriate, and other systems and procedures authorized by the Administrator.

(c) In complying with paragraph (a) of this section, provide information on the following airport conditions that may affect the safe operations of air carriers:

(1) Construction or maintenance activity on movement areas, safety areas, or loading ramps and parking areas.

(2) Surface irregularities on movement areas, safety areas, or loading ramps and parking areas.

(3) Snow, ice, slush, or water on the movement area or loading ramps and parking areas.

(4) Snow piled or drifted on or near movement areas contrary to § 139.313.

(5) Objects on the movement area or safety areas contrary to § 139.309.

(6) Malfunction of any lighting system, holding position signs, or ILS critical area signs required by § 139.311.

(6) Unresolved wildlife hazards as identified in accordance with § 139.337.

(8) Nonavailability of any rescue and firefighting capability required in §§ 139.317 or 139.319.

(9) Any other condition as specified in the Airport Certification Manual or that may otherwise adversely affect the safe operations of air carriers.

(d) Each certificate holder must prepare and keep, for at least 12 consecutive calendar months, a record of each dissemination of airport condition information to air carriers prescribed by this section.

(e) FAA Advisory Circulars contain methods and procedures for using the NOTAM system and the dissemination of airport information that are acceptable to the Administrator.

- Airport Condition Reporting and the Runway Condition Assessment Matrix (RCAM) The Global Reporting Format (GRF) allows all airports worldwide to have the same standard runway condition reporting format, increasing the safety of airline operations on a global scale.

The GRF consists of five elements. They are:

• Runway Condition Assessment Matrix (RCAM).

• Standardized definitions of runway surface conditions.

• Standardized definitions of runway surface descriptors.

• Runway Condition Code (RWYCC).

• Runway Condition Report (RCR).

3.6 Provide access availability to users in Air Operations Department at the following installations:

NAS Jacksonville, FL NAS Pensacola, FL NAS Key West, FL NS Mayport, FL NAS Kingsville, TX NS Guantanamo Bay, Cuba NAS Meridian, MS NAS Corpus Christi, TX NAS Whiting Field, FL

4.0 Period of Performance

Base Period: 01 Oct 2023 – 30 Sep 2024 Option Period 1: 01 Oct 2024 – 30 Sep 2025 Option Period 2: 01 Oct 2025 – 30 Sep 2026 Option Period 3: 01 Oct 2026 – 30 Sep 2027 Option Period 4: 01 Oct 2027 – 30 Sep 2028

5.0 DESIGNATED GOVERNMENT REPRESENTATIVE (DGR):

POC: to be provided at time of award

6.0 SECURITY:

The Operations Security (OPSEC) program and command policy, CNICINST 3432.2A CH-1, requires that all support contractors requiring access to CNIC's sensitive but unclassified information on the CNIC critical information list (CIL) be educated on safeguarding that information. Upon the award of the contract, the COR will provide the CNIC CIL to the contractor. An OPSEC plan protects critical information (CI) by analyzing the threat and establishing countermeasures to mitigate or prevent the collection of CI. If an OPSEC plan is required, the contractor shall provide a plan within thirty (30) days of the award of the contract. CNIC OPSEC CORs have OPSEC templates for the contractor's use."

7.0 CONTRACT TEXT FOR CERTAIN ACTIONS

7.1 CONTRACTOR UNCLASSIFIED ACCESS TO FEDERALLY CONTROLLED FACILITIES,

SENSITIVE INFORMATION, INFORMATION TECHNOLOGY SYSTEMS OR PROTECTED

HEALTH INFORMATION

The following shall be inserted in full text in all solicitations and contracts (including commercial acquisitions) which require contractor unclassified access to federally controlled facilities, sensitive information, Information

Technology (IT) systems or protected health information. For commercial acquisitions, this text shall be incorporated into either the SOW or PWS.

The security text does not apply in cases where the contractor/vendor does not have access to Navy Marine Corps Intranet (NMCI) computers, is not issued a Common Access Card (CAC) and is involved in training or other short term duties of less than 30 days duration that allow for the use of a visitor request. In these cases, the Government employee must submit a Visitor Access Request (VAR) to the main gate or applicable processing entity for your facility and assume responsibility to escort those without CAC Credentials.

This clause does not apply to non-United States (U.S.) Nationals (foreign nationals) who are contactor employees performing work overseas. The clause is applicable to the U.S. Nationals living in the U.S. or overseas who are performing work on a Navy contract.

The investigation of a non-U.S. national at a foreign location must be consistent with a National Agency Check with Written Inquiries (NACI), to the extent possible and include a fingerprint check against the Federal Bureau of Investigation (FBI) criminal history database, an FBI investigations file (name check) search and a name check against the terrorist screening database. Also, the above cited reference notes that Foreign Nationals may not be granted CAC credentials until completion of their investigation and not in the interim.

Per Department of Defense Memorandum (DoDM) 5200.2, Department of Defense (DoD) components must initiate and ensure completion of a background investigation before applying the credentialing standards to a non-U.S. national at a foreign location. The background investigation must be favorably adjudicated before a CAC can be issued to a non-U.S. national at a foreign location. The type of background investigation may vary based on standing reciprocity treaties concerning identity assurance and information exchanges that exist between the U.S. and its allies or agency agreements with the host country.

CONTRACTOR UNCLASSIFIED ACCESS TO FEDERALLY CONTROLLED FACILITIES,

SENSITIVE INFORMATION, IT SYSTEMS OR PROTECTED HEALTH INFORMATION

Executive Order 13467, Reforming Processes Related to Suitability for Government Employee, Fitness for Contractor Employees and Eligibility for Access to Classified National Security Information, Homeland Security Presidential Directive (HSPD)-12, requires Government agencies to develop and implement Federal security standards for Federal employees and contractors. The 5 CFR 32 Part 157 in concert with DoD Manual 1000.13, Vol 1, implements the Federal Standards.

APPLICABILITY

This text applies to all DoD sponsored individuals who require CAC eligibility (or login and P/W if acceptable per contract) for: Physical access to DoD facilities or non-DoD facilities on behalf of DoD; Logical access to information systems (whether on site or remotely); or remote access to DoD networks that use only the CAC logon for user authentication, or access to sensitive and protected information. This applies to the Office of the Secretary of Defense (OSD), the Military Departments, the Office of the Chairman of the Joint Chiefs of Staff and the Joint Staff, the Combatant Commands, the Office of the Inspector General of the DoD, the Defense Agencies, the DoD Field Activities and all other organizational entities within the DoD (hereinafter referred to collectively as the "DoD Components").

Each contractor employee providing services at a Navy command under this contract is required to obtain a DoD CAC. Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

ACCESS TO FEDERAL FACILITIES

Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD CAC. When access to a base, facility or activity is required contractor employees shall in-process with the Command's Security Manager (CSM) upon arrival to the command and shall out-process prior to their departure at the completion of the individual's performance under the contract.

START-UP PERIOD

All contractor resource onboarding documents must be submitted via the prime contractor. The prime contractor shall make all necessary preparations to assume full responsibility for productive performance as of the performance start date.

Definition of "productive":

a. Visit Authorization Request (VAR)

b. Contractor Information Sheet (CIS)

c. FD-258 Fingerprint Card

d. Completed Electronic Investigation (EQIP)

e. All contractor resource(s) must have an active Defense Information System for Security (DISS) profile

f. Common Access Card(CAC)

Note (1): Invoicing by the contractor will begin as of the commencement of the performance period of services and no reimbursement will be paid by the Government for efforts expended during the start-up period.

Note (2): Foreign Nationals are not allowed access to the functional/system side of Enterprise Resource Planning

(ERP).

ACCESS TO DOD INFORMATION TECHNOLOGY (IT) SYSTEM

In Accordance With (IAW) Secretary of the Navy (SECNAV) M-5510.30, contractor employees who require access to Department of the Navy (DoN) or DoD networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M-5510.30, includes positions which require access to sensitive information.

Sensitive information includes information protected under the Privacy Act, to include PHI. All contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT-II. IT Levels are determined by the requiring activity's Command Information System Security Manager (ISSM)/Information Assurance Manager (IAM).

Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) or T5 or T5R equivalent investigation, which is a higher level investigation than the National Agency Check (NAC) with Law and Credit (NACLC)/T3/T3R described below. Due to the privileged system access, an investigation suitable for High Risk national security positions is required. Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance (IA) Technical Level 1, and must be trained and certified on the Operating System (OS) or Computing Environment (CE) they are required to maintain.

Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to IT systems is required for performance of the contractor employee's duties, such employees shall in-process with the Navy CSM and ISSM/IAM manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual's performance under the contract. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy IT resources. The decision to authorize access to a Government IT system/network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-N; therefore, the Government employee with knowledge of the system/network access required or the Contracting Officers Representative (COR) shall sign the SAAR-N as the supervisor.

The SAAR-N shall be forwarded to the CSM at least thirty (30) days prior to the individual's start date. Failure to provide the required documentation at least thirty (30) days prior to the individual's start date may result in delaying the individual's start date.

When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Cyber Awareness training, and maintain a current requisite background investigation. The contractor's security representative shall contact the CSM for guidance when reinvestigations are required.

INTERIM ACCESS

The CSM may authorize issuance of a DoD CAC and interim access to a DoN or DoD unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the contractor of his/her responsibility to perform.

DENIAL OR TERMINATION OF ACCESS

The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally-controlled information system/network and/or to Government information, meaning information not authorized for public release.

CONTRACTOR'S SECURITY REPRESENTATIVE

The contractor shall designate an employee to serve as the contractor's security representative. Within three (3) work days after contract award, the contractor shall provide to the requiring activity's Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the contractor's security representative. The contractor's security representative shall be the primary point of contact on any security matter. The contractor's security representative shall not be replaced or removed without prior notice to the Contracting Officer and CSM.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS

FOR CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS OR PERFORMING

SENSITIVE DUTIES

Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Contractor employees under this contract are recognized as Non- Critical Sensitive [ADP/IT-II] positions when the contract scope of work require physical access to a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform unclassified sensitive duties. This designation is also applied to contractor employees who access Privacy Act and PHI, provide support associated with fiduciary duties, or perform duties that have been identified as National Security Positions.

At a minimum, each contractor employee must be a US citizen and have a favorably completed NACLC or T3 or T3R equivalent investigation to obtain a favorable determination for assignment to a non-critical sensitive or IT- II position. The investigation consists of a standard NAC and a FBI fingerprint check plus law enforcement checks and credit check. Each contractor employee filling a non-critical sensitive or IT-II position is required to complete:

SF-86 Questionnaire for National Security Positions (or equivalent Office of Personnel Management (OPM) investigative product)

Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission Original Signed Release Statements

Failure to provide the required documentation at least thirty (30) days prior to the individual's start date shall result in delaying the individual's start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than ten (10) years) throughout the contract performance period. The contractor's security representative shall contact the CSM for guidance when reinvestigations are required.

Regardless of their duties or IT access requirements ALL contractor employees shall in-process with the CSM upon arrival to the command and shall out-process prior to their departure at the completion of the individual's performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy command's ISSM/IAM. Completion and approval of a SAAR-N form is required for all individuals accessing Navy IT resources. The SAAR-N shall be forwarded to the Navy CSM at least thirty (30) days prior to the individual's start date. Failure to provide the required documentation at least thirty (30) days prior to the individual's start date shall result in delaying the individual's start date.

The contractor shall ensure that each contract employee requiring access to IT systems or networks complete annual Cyber Awareness training, and maintain a current requisite background investigation. Contractor employees shall accurately complete the required investigative forms prior to submission to the CSM. The CSM will review the submitted documentation for completeness prior to submitting it to the OPM; Potential suitability or security issues identified may render the contractor employee ineligible for the assignment. An unfavorable determination is final (subject to SF-86 appeal procedures) and such a determination does not relieve the contractor from meeting any contractual obligation under the contract. The CSM will forward the required forms to OPM for processing. Once the investigation is complete, the results will be forwarded by OPM to the DoD Central Adjudication Facility (CAF) for a determination.

If the contractor employee already possesses a current favorably adjudicated investigation, the contractor shall submit a VAR via the DISS or a hard copy VAR directly from the contractor's security representative. Although the contractor will take DISS owning role over the contractor employee, the Navy command will take DISS "Servicing" role over the contractor employee during the hiring process and for the duration of assignment under that contract. The contractor shall include the IT position category per SECNAV M-5510.30 for each employee designated on a VAR. The VAR requires annual renewal for the duration of the employee's performance under the contract.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO OR PERFORMING NON-SENSITIVE DUTIES

Contractor employee whose work is unclassified and non-sensitive (e.g., performing certain duties such as lawn maintenance, vendor services, etc...) and who require physical access to publicly accessible areas to perform those duties shall meet the following minimum requirements:

Must be either a U.S. citizen or a U.S. permanent resident with a minimum of 3 years of legal residency in the U.S. (as required by the Deputy Secretary of Defense DTM 08-006 or its subsequent DoD Instruction (INST)) and

Must have a favorably completed NACI or T1 investigation equivalent including a FBI fingerprint check prior to installation access.

To be considered for a favorable trustworthiness determination, the CSR must submit for all employees each of the following:

SF-85 Questionnaire for Non-Sensitive Positions Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission) Original Signed Release Statements

The contractor shall ensure each individual employee has a current favorably completed NACI or T1 equivalent investigation, or ensure successful FBI fingerprint results have been gained and investigation has been processed with OPM.

Failure to provide the required documentation at least thirty (30) days prior to the individual's start date may result in delaying the individual's start date.

* Consult with your CSM and ISSM/IAM for local policy when IT-III (non-sensitive) access is required for non- U.S. citizens outside the U.S..*

8.2 AUTHORIZED CHANGES ONLY BY THE CONTRACTING OFFICER

(a) Except as specified in paragraph (b) below, no order, statement, or conduct of Government personnel who visit the contractor's facilities or in any other manner communicate with contractor personnel during the performance of this contract shall constitute a change under the "Changes" clause of this contract.

(b) The contractor shall not comply with any order, direction or request of Government personnel unless it is issued in writing and signed by the Contracting Officer, or is pursuant to specific authority otherwise included as a part of this contract.

(c) The Contracting Officer is the only person authorized to approve changes in any of the requirements of this contract and notwithstanding provisions contained elsewhere in this contract, the said authority remains solely with the Contracting Officer. In the event the contractor effects any change at the direction of any person other than the Contracting Officer, the change will be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in charges incurred as a result thereof. The address and telephone number of the Contracting Officer is:

NAME: Contracting Officer ADDRESS: Bldg. 110 Yorktown Ave., NAS Jacksonville, FL 32212

PHONE: (904) 479-6724

8.4 NAVY USE OF ABILITYONE SUPPORT CONTRACTOR – RELEASE OF OFFEROR

INFORMATION

NAVSUP Fleet Logistics Center Jacksonville (FLCJ) may utilize contractor support through the AbilityOne Program, as needed, to perform contract closeout functions for this acquisition. Information, including business sensitive/confidential or proprietary data, that the offeror provides to the government or information already in the possession of the government may be viewed and utilized by the AbilityOne Program support contractor personnel during the course of its contract performance. The information that may be made available to the support contractor may include, for example, pricing and technical proposals, historical contract, pricing and performance information, Commercial Asset Visibility (CAV) reporting information and similar data/information.

By submission of a proposal in response to this solicitation, the offeror and its subcontractors consent to a release of their business sensitive/confidential or proprietary data to the government's AbilityOne Program support contractor personnel. AbilityOne will have a Non-Disclosure/Non-Use Agreement in place with the Government in order to comply with DFARS 252-227-7025. The offeror retains the right to engage AbilityOne in a non-disclosure agreement pursuant to DFARS 252.227-7025(b)(5)(iv).