Draft 2023 PCS7 SCADA Support SOW.pdf

2023 Siemens PCS7 SCADA System Support

Scope of Work

Overview:

SWT utilizes Siemens PCS7 as a SCADA system for hydropower operation. Throughout the life of the SCADA system, expert knowledge is occasionally needed to support the continued reliability of power generation. This support could take a wide variety of forms, but it could look like troubleshooting failures, consulting and assisting with upgrades, providing specific knowledge on customized libraries, hosting general or specific training, developing, or updating a new library component that integrates with the existing program, or updating existing custom HMI faceplates.

Contractor Requirements:

Contractor must:

• be a Siemens Certified Solution Partner.

• have a minimum of 20 years programming experience with Siemens automation systems.

• have a minimum of 10 years programming experience with Siemens PCS7.

• have programmed Automatic generation controls software for at least 20 hydroelectric powerplants.

• have provided consulting services for Siemens for a minimum of 3 hydroelectric powerplant

SCADA systems.

• have or be able to acquire clearance with USACE security and cybersecurity clearance with the

USACE Critical Infrastructure Cybersecurity (UCIC) center of expertise.

Work to be Performed:

Contractor will provide 80 engineering service support hours for the Tulsa District’s Siemens PCS7 SCADA system with the option for 40 additional hours. Contractor will also supply 20 hours for emergent issues that can be used outside of standard business hours and holidays. Contract hours will cover time for any support request including, but not limited to, remote work, local work, travel time, and training time.

Contractor will acknowledge standard support requests within 1 business day. Contractor will provide an emergency contact for emergent issues to begin support within 4 hours of the request. Contractor will track hours used and hours remaining of the allotted contract, and they will provide weekly updates of hours and support status when a support request is in progress. The contractor will provide an initial estimate of the hours required when a support request is initiated and will not initiate work prior to explicit approval of the Tulsa District SCADA point of contact.

If optional periods are awarded, billable hours will reset to 80 standard hours, 20 emergent hours, and 40 optional standard hours.

• Time summary o 80 hours of standard engineering support o 20 hours of emergent engineering support o Option, 40 hours of additional standard support

Period of Performance:

• The period of performance for the base item shall not exceed 1 year from the date of award.

• Options o Option 1, if exercised, may be exercised upon completion of the base item. The period of performance for Option 1 shall not exceed 1 year from the date of award of Option 1.

o Option 2, if exercised, may be exercised upon completion of Option 1. The period of performance for Option 2 shall not exceed 1 year from the date of award of Option 2.

o Option 3, if exercised, may be exercised upon completion of Option 2. The period of performance for Option 3 shall not exceed 1 year from the date of award of Option 3.

o Option 4, if exercised, may be exercised upon completion of Option 3. The period of performance for Option 4 shall not exceed 1 year from the date of award of Option 4.

• The overall all period of performance for the base and all options shall not exceed 5 years.

Invoicing:

• Quarterly Invoices must be sent via email to the designated point of contacts.

• Invoices must include line items to break down the charges based on support requests with short descriptions of the completed work.

• The invoice must be on official letterhead and include the following:

o Task order number o Contractor address, telephone number, and point of contact o Name of USACE point of contact o A signature and title of the person requesting payment