Dorm WiFi Performance Work Statement (DRAFT).docx

Performance Work Statement (PWS) Maxwell-Gunter AFB Wi-Fi/Common Area Internet Service for Unaccompanied Housing

1.0 Description of Service

1.1 The primary objective of this Performance Work Statement is to obtain Wi-Fi/common area internet service into buildings 696, 697 & 18 located at Maxwell AFB, Alabama and building 1410 located at Gunter Annex, Alabama. All of the locations require access points for all three floors in all three Dormitories and an additional access point to cover the pavilion area between bldgs. 696 and 697 and bldg. 1410 Gunter pavilion and new patio area, includes access point mounted on East side of Bldg 696 providing service to access points at Bldg 18. Comment by WILSON, TREVOR M SrA USAF AETC 42 CONS/PKC: Is the building #18? Or are there more characters? Comment by STATEN, ANTHONY R CIV USAF AETC 42 CES/CEIH: 18 is correct

1.2 System Requirements:

1.2.1 Equipment (or next generation equipment) must be compatible with the existing fiber system and be upgradable to meet future expansion requirements, and allow interconnection via industry standard network infrastructure for central control. There are currently 18 access points that can connect up to 75 users to a minimum of 2GB/second. The contractor will need to provide and install the 18 requested access points.

1.2.2 Description of System; The Wi-Fi/internet provider shall provide a firewall with warning alerts flagging attempts to enter “banned or illegal” site., like Pornography, Gambling, Violence, etc. AFI32-6000 states it as follows: 7.16.3.4. The Military Housing Office (MHO) Manager must budget and account for related equipment and the Unaccompanied Housing (UH) Management Section in coordination with internet provider and Squadron Commanders must monitor use and prohibit certain sites as determined by the Commander. Sufficient bandwidth will be provided to accommodate multiple users with “limited to no” impact to speed and performance. Technician support to be included for resetting encryption when necessary and adding and/or removing users to/from the wireless network.

1.2.3 Be user-programmable by personnel with management or executive privileges.

1.2.4 Provide a system access history log for a minimum of 30 days and maximum of 60 days to investigate system alterations, attempted and granted access, and system malfunctions. This log shall be provided to the Government and owned by the Government.

1.2.5 The internet service contract will provide ongoing remote and onsite support from certified technicians, take care of the wireless modem configuration, resetting encryption when necessary, and adding and/or removing users to/from the wireless network.

1.2.5.1 System must track and log all “banned or illegal” activity to include event description, time, and date.

2.0 Schedule of Supplies and Services

3.0 Tests:

3.1 Submit a written report to the Technical Representative stating that the dormitory Wi-Fi/Common area internet has been tested and is operating properly.

3.2 Contractor will perform a Contractor Verification Test (CVT) immediately upon completion of each facility. Both the contractor and Government representative will witness this test. Existing equipment/system found to be inoperative during the test or at any time during the installation period will be brought to the attention of the Government project POC in the form of an immediate email or in person on site.

4.0 GOVERNMENT FURNISHED EQUIPMENT/SUPPORT (GFE):

4.1 Acquire any related permits that may be necessary for work performed.

4.2 Arrange access for installation into all applicable facilities in cofinance with the installation schedule to include providing on-base transportation where commercial vehicle access is restricted.

4.3 Provide storage space/staging area for materials and an operating space with telephone capability for the installation team.

5.0 SYSTEM MAINTENANCE DURING WARRANTY PERIOD AND MONTHLY SERVICE CONTRACT:

5.1 Contractor will provide a Technical Services Support (Help Desk) during office hours 8:00am to 4:00pm Monday through Friday excluding Federal holidays.

5.2 Software Updates:

5.2.1 The Contractor will provide software updates for the system software used in conjunction with the annunciator Suite for networks monitoring system, IAW the original purchased configuration.

5.3 Preventative maintenance will be performed IAW the manufacturers specifications.

5.4 Maintenance issues must be addressed within 72 hours of notification to minimize down-time and reduce the risk to Air Force resources.

6.0 SPECIAL REQUIREMENTS:

6.1 Contractor shall conduct all work, including materials distribution in an orderly manner, and shall notify Contracting Officer within two (2) workdays of mobilizing at the job site. Contractor shall confine and limit his personnel to only those areas required for work performance. All work shall be performed in a neat, orderly fashion, with extreme care exercised to avoid damage to all property in and around project areas. Any damage caused by the Contractor shall be replaced, repaired, or restored to the Technical Representative’s satisfaction at no cost to the Government. Upon completion, all work and storage areas shall be cleaned of all evidence of Contractor's debris.

6.2. The contractor will assign employees who possess certification to handle all required material handling, transportation, loading, unloading and product installation tasks to meet OSHA, base safety requirements and annunciator certification standards. The contractor will ensure product meets required safety standards at the time the project is finished and accepted by the customer. Contractor must provide the standard commercial product warranty Certificate specifying warranty period for the system.

7.0 SECURITY REQUIREMENTS:

SECURITY REQUIREMENTS FOR UNCLASSIFIED SERVICES ONLY

No CAC REQUIRED

7.1 Contractor Notification Responsibilities: The contractor shall notify the contracting officer within 30 days before on-base performance of the service. The notification shall include:

a. Name, address, and telephone number of contractor employees working on the contract.

b. The contract number and contracting agency.

c. The location(s) of service performance and future performance, if known.

d. The date service performance begins.

e. Any change to information previously provided under this paragraph.

7.2 Installation Access Requirements: As prescribed by the DAFFARS 5352.242-9000, Contractor access to Air Force installations, AFI 31-218, Motor Vehicle Traffic Supervision, and DoDM5200.08v3_AFMAN31-101v3, Installation Perimeter Access Control.

The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Department of the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

The contractor shall submit a written request on company letterhead to the Contracting Officer (CO) listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver’s license, current vehicle registration, and valid vehicle insurance certificate to obtain a vehicle pass.

During performance of the service, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials for any employee who no longer requires access to the work site.

Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

Failure to comply with these requirements may result in withholding of final payment.

Vehicle Inspections. All commercial vehicles will be directed to Gate 3 (Kelly St) or Gate 4 (Congressman Dickenson for Gunter) for processing through the Commercial Vehicle Inspection (CVI) Area, when operational. During non-duty hours and holidays, commercial vehicle inspections will be conducted at Gate 1 (Maxwell Blvd) or Gate 4 (Congressman Dickinson Drive) only. Inspection members will conduct thorough inspections of the interior and exterior of the vehicle for items prohibited from the installation such as explosive devices, weapons and ammunition, drugs, and open or closed alcohol containers.

7.2.1 Controlled/Restricted Areas: If work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with DAFI 31-101, Integrated Defense, and DoDM5200.02_DAFMAN 16-1405, Air Force Personnel Security Program.

7.3 Reporting Requirements: The contractor shall comply with AFI 71-101, Volume-1, Criminal Investigations, and Volume-2, Protective Service Matters, requirements. Contractor personnel shall report to 42d Air Base Wing Information Protection Office, any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.

7.4 Traffic Laws: The contractor and their employees shall comply with base traffic regulations set forth in AFI 31-218, Motor Vehicle Traffic Supervision and DoDM5200.08v3_AFMAN31-101v3, Installation Perimeter Access Control. Personnel in violation may be issued a Central Violations Bureau Form 1805 traffic ticket.

7.5 Random Installation Entry/Exit Checks: Entry/exit vehicle checks are conducted by order of the 42 ABW Commander. These checks are conducted for the purpose of safeguarding the base and protecting government property by discovering and seizing stolen property, classified information, and contraband. Refusal to submit to an installation (entry/exit) vehicle check may result in the loss of base driving privileges, revocation of base registration, or debarment action.

7.6 Cellular Phone Operation Policy: The use of cellular phones while operating a motorized vehicle is prohibited on Maxwell-Gunter. Although discouraged, drivers are authorized to use devices, i.e. ear bud or ear boom, which allows their cellular phone to be operated hands-free. The device must not cover both ears. This policy applies to everyone driving on Maxwell AFB and Gunter Annex. Personnel in violation may be issued a Central Violations Bureau Form 1805 traffic ticket.

7.7 Wireless Electronic Devices: The contractor will not establish their own Information Technology (IT) systems or networks (Local Area Networks [LAN], Wide Area Network [WAN], Cellular phone/USB Modem as WAN, Wi-Fi as WAN, etc.), or camera system without the direct permission of the Program Manager and governing communications and responsible information systems office (42 CS).

7.8 Firearms and Ammunition: Transporting weapons or ammunition, concealed or otherwise, IS NOT permitted by any non-law enforcement personnel on Maxwell AFB/Gunter Annex at any time regardless of state issued concealed weapons/LEOSA permits. Violations may result in criminal prosecution under the applicable federal laws.

7.9 Illegal Weapons. The below weapons are considered illegal, unless specifically authorized by competent authority and are prohibited on Maxwell AFB/Gunter Annex. Violations may result in criminal prosecution under the applicable federal laws.

a. Switchblade knives or knives with any type of automatic blade release.

b. An incendiary/explosive weapon (e.g., grenades, flash bangs).

c. Fireworks

d. Homemade mortars, aka "tennis ball launchers" or similar devices.

8 SAFETY:

8.1 Safety. The Contractor must have a safety and health plan for their employees. The contractor Shall instruct each employee in the recognition and avoidance of unsafe conditions and regulations to his/her work environment to control or eliminate any hazards or other exposure to illness or injury.

8.2 Accident/Incident Reporting and Investigation. The contract shall record and report to the CSO all available facts relating to each instance of accidental damage to Government property or injury to either contractor or Government personnel. The contractor shall secure the accident scene and wreckage until released by the accident investigative authority through the CSO. If the Government elects to conduct an investigation of the incident the contractor shall cooperate fully and assist the Government personnel until the investigation is completed.

8.3 Contractor to comply with OSHN AFOSH/NEC/NFPA Regulations. Contractor is to comply with MAFBI 32-2001. Responsibilities of Base Personnel to Eliminate or Control Fire Hazards.

9.0 GOVERNMENT POINT OF CONTACT