SOW_for_FY15_Dry_Cleaning_Services_08-21-2015.pdf

STATEMENT OF WORK

For

Fiscal Year 2015 (FY15) Dry Cleaning Services

Department of Labor (DOL) Office of Administrative Services (OAS)

Division of Facilities Management

As of: 08/21/2015

PART 1 - GENERAL INFORMATION

1.0 BACKGROUND INFORMATION:

The Department of Labor (DOL), Office of the Assistant Secretary for Administration and Management

(OASAM), Business Operations Center (BOC), Office of Administrative Services (OAS), Division of Facilities

Management requires Contractor services to establish and operate the Dry Cleaning facility located in the

United States Department of Labor Frances Perkins Building (FPB). The Frances Perkins Building is located at: 200 Constitution Avenue, NW, Washington, DC 20210-0001.

The Contractor shall be required to provide Dry Cleaning; laundry; alterations; shoe repair; and other related services in accordance with the terms and conditions of this Statement of Work (SOW).

Based on historical data, the average monthly revenue generated by the Dry Cleaning operation is approximately $7,800.00 per month.

This is a follow-on requirement to Contract Number DOLJ139634159 for substantially the same services.

Contract Number DOLJ139634159 expires on September 30, 2015.

1.1 OBJECTIVES:

The Government will provide space (approximately 600 square feet) within the Frances Perkins Building for the purpose of operating a Dry Cleaning facility. The Government will bear the cost of improvements, as it deems necessary, and/or cost of bringing the selected area up to the standard of general purpose space at the point of initial occupancy by the Contractor. The Government will provide adequate ingress or egress, including reasonable access to freight elevators, corridors, passageways, and loading platform.

The Contractor shall provide reimbursement as set forth in Section 1.9– Reimbursement to the

Government for Basic Services for Utilities and Facility Rental.

1.2 PERIOD OF PERFORMANCE:

The period of performance shall be for one (1) Base Year and Four, One-Year Options. The Period of

Performance is as follows:

Base Year: October 01, 2015 – September 30, 2016

Option Year One (1): October 01, 2016 – September 30, 2017

Option Year Two (2): October 01, 2017 – September 30, 2018

Option Year Three (3): October 01, 2018 – September 30, 2019

Option Year Four (4): October 01, 2019 – September 30, 2020

1.3 QUALITY CONTROL:

The Contractor shall develop and maintain an effective quality control (QC) program to ensure services are performed in accordance with this Statement of Work. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. As a minimum, the Contractor shall develop quality control procedures that address the requirements of the contract.

After acceptance of the Quality Control Plan, the Contractor shall receive Contracting Officer’s Representative

(COR) acceptance in writing of any proposed changes to the Contractor’s QC system.

1.4 QUALITY ASSURANCE:

The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality

Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the

Contractor has performed in accordance with the requirements of the contract.

1.5 RECOGNIZED HOLIDAYS:

The Contractor is not required to perform services on these days.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.6 HOURS OF OPERATION:

The Contractor is responsible for conducting Dry Cleaning services between the hours of 7:30 A.M. to 6:00

P.M. Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this statement of work when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential.

1.7 PLACE OF PERFORMANCE:

The work to be performed under this contract will be performed at:

U.S. Department of Labor

Frances Perkins Building

200 Constitution Avenue, NW

Washington, DC 20210

1.8 TYPE OF CONTRACT:

The Government anticipates the award of one (1) Firm Fixed Price (FFP) Contract.

The FFP Contract shall be a Concessionaire Contract which requires a monthly payment to the Government in lieu of rent and other operational costs associated with the Dry Cleaning facility located in the Department of

Labor (DOL) Frances Perkins Building.

1.9 REIMBURSEMENT TO THE GOVERNMENT FOR BASIC SERVICES:

The Contractor shall pay a monthly fee to the Government each calendar month. This fee shall be applied to the Government’s expense for the depreciation of equipment, space, heating, lighting, air conditioning and ventilation. This fee may be waived at the sole discretion of the Contracting Officer based upon high customer satisfaction, the overall performance of the Contractor, and information obtained from the Contracting Officer’s

Representative (COR).

1.10 SECURITY REQUIREMENTS:

Contractor personnel are required to conform to DOL’s security and privacy requirements as described below:

The Contractor will be responsible for ensuring compliance by its employees with the security regulations of

DOL and other Government installations or Contractor facilities where work is performed under this Contract.

This includes the safekeeping and display of a Government-provided photo ID badge for employees of the

Contractor and any Subcontractors while these employees are in federally owned or leased property as described in Section 1.7, Place of Performance. The Contractor will ensure the security of all DOL property, building ID badges, key cards and standard keys issued to Contractor staff. For employees leaving the project permanently or for an extended period of time, the Contractor will return all badges, property, key cards, parking placards, and keys the same day the employees leave the project.

1.11 BACKGROUND INVESTIGATIONS:

The Department of Labor is required under the Homeland Security Presidential Directive (HSPD) 12 “Policy for a Common Identification Standard for Federal Employees and Contractors” to perform a National Agency

Check with Inquiries (NACI) for Contractors. The NACI is a brief form of background investigation that is conducted through the Office of Personnel Management. This investigation will be conducted for Contractor staff assigned to this Contract. Contractor staffs will be required to provide two forms of acceptable identification, provide a current photograph, and be fingerprinted. Successful clearance is required for an employee to continue work under this Contract.

Per the PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL clause of the Federal

Acquisition Regulation (FAR 52.204-9):

1.11.1 The Contractor shall comply with agency personal identity verification procedures identified in the contract that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of

Management and Budget (OMB) guidance M-05-24, and Federal Information Processing Standards

Publication (FIPS PUB) Number 201.

1.11.2 The Contractor shall insert this clause in all subcontracts when the Subcontractor is required to have physical access to a federally-controlled facility or access to a Federal information system.

1.12 CONTRACTING OFFICER’S REPRESENTATIVE (COR):

The COR will be identified by delegation letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions; assure that the

Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical performance and notifies the both the

Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor stating the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change of the terms and conditions of the resulting contract.

1.13 MODIFICATION TO HOURS OF SERVICE:

Any request for modifying the hours or days of service shall be submitted for approval of the Contracting Officer’s

Representative (COR) prior to start of service date. The Contractor can submit a request for reduction in service during

Government holiday periods in advance (no fewer than 14 days). If the Telecommute and/or Alternate Work Schedule

(AWS) Agency programs impact sales levels on specific business days, the Contractor can submit a request for change in service on these days. The COR will review the request and advise the Contractor if a request is approved.

1.14 PROCEDURES FOR FUTURE PRICE ADJUSTMENTS/CHANGES

Future price adjustments/changes must be submitted with supporting documentation in a spreadsheet format that includes:

i. Any changes to standard Dry Cleaning prices shall be submitted to the Contracting Officer’s Representative 30 days in advance and shall be submitted as replacement pages for the price/portion book initially submitted by the

Contractor. Daily or weekly promotional items are excluded.

ii. Date of proposed price adjustment.

iii. A market basket survey of at least 3 similar Dry Cleaning facilities in the local area (COR accepted locations).

iv. In situations where one or more critical supply items have sudden upward price fluctuations due to an “Act-of-

God” or other situation considered by the Contractor to be out of its control, the COR/CO are to be contacted with a request for a temporary surcharge or price-list change. Once the subject prices have stabilized, the former approved price is to be reestablished or the item returned the menu as specified.

If the price change/adjustment is accepted by the COR/CO, a meeting will take place between COR, Contractor, and

Client of the Agency for final approval. After approval, a notice to the customers is then created by the Contractor and posted in prominent locations at least 14 days prior to the on-site implementation.

1.15 PROPRIETARY MARKS:

DOL acknowledges that the names, logos, service marks, trademarks, trade dress, trade names, and patents, whether or not registered, of Contractor are proprietary to the Contractor, and its affiliated and parent companies, and will not use the marks for any purpose except as expressly permitted in writing by the Contractor.

1.16 BUSINESS LICENSES, TAXES & ASSESSMENTS:

The Contractor shall pay all Federal, State, City, and other taxes or assessments in connection with the operation and performance of the Services. The Contractor shall keep current and pay all licenses and permit fees in connection with

Services including employers’ liability coverage.

1.17 WAGE DETERMINATION:

The Contractor is advised that the various classes of service employees who will be employed in the performance of the resulting contract awarded SHALL BE PAID the minimum monetary wage and shall be furnished fringe benefits shown on the attached Wage Determination 2005-2104 (Revision Number: 18) first posted on www.wdol.gov on 07/14/2015.

This determination was issued under the provisions of the McNamara - O'Hara Service Contract Act (79 Stat. 1034), and in accordance with Part 4.3 of 29 CFR Part 4.

1.18 REQUIRED INSURANCE:

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance:

Worker's Compensation and Employer's Liability

1. Statutory: Amounts in coverage as required by the State compensation laws, including provisions for voluntary benefits as required in labor union agreements, and including provisions for extending policy in accordance with laws other jurisdictions.

2. Employer's Liability: At least $100,000 each accident.

Builder's Risk

The Contractor shall provide Contractor's Builder's Risk and Fire and Extended Coverage Insurance to protect the

Government and the Contractor and Subcontractor’s against loss caused by the perils insured against the amount of 100% of the value of the construction project, including items of labor and materials in place or to be used as part of the permanent structure, including surplus materials, temporary structure, and miscellaneous materials and supplies incidental to the work. Such insurance may be maintained in full force and effect until the project is accepted. Policies shall be written to include the United States Government and the Contractor. Write in the words "as their interest may appear".

Remove "XCU" exclusions relating to damage caused by simple explosion, collapse, shoring, grading, and underground utilities.

Comprehensive General Liability (or Blanket Liability)

Contractual liability, including completed operations liability, will be kept in force for at least one year after work has been completed. Coverage will be provided to include the Federal Government and its Operating Contractor.

Limits will be:

1. Bodily injury liability - at last $250,000 each person; $500,000 each occurrence.

2. Property damage liability - at least $250,000 each accident; $250,000 aggregate.

3. Broad form property damage basis - remove "XCU" exclusions relating to damage to property caused by explosions, collapse, shoring, grading, and underground utilities.

Comprehensive Automotive Liability Insurance

This will include coverage for owned, non-owned, and hired vehicles. Bodily injury liability: At least $250,000 each person; $500,000 each occurrence.

Prior to the commencement of work hereunder, the Contractor shall furnish to the Contracting Officer a certificate or written statement of the above required insurance. Companies should be acceptable to the Government. The policies evidencing required insurance shall contain an endorsement to the effect that cancellation or material change in the policies diversely affecting the interest of the Government shall not be effective until thirty (30) days after written notice thereof to the Contracting Officer.

The Contractor agrees to insert the substance of this clause, including this last paragraph, in all subcontracts hereunder.

The Certificate of Insurance cancellation section shall read:

"Should any of the above described policies be canceled before the expiration date thereof, the issuing company will mail 30 days written notice to the below named certificate holder or to the certificate holder named to the left."

PART 2

DEFINITIONS & ACRONYMS

CO Contracting Officer

COR Contracting Officer’s Representative: A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the Contractor.

COTR Contracting Officer’s Technical Representative.

CONCESSION A subsidiary Dry Cleaning business located within a Federal Government

(Department of Labor) facility.

CONTRACTOR The owner and operator of a subsidiary Dry Cleaning business

(concession) located on the ground of the Department of Labor’s facility

(F.B.).

CONCESSION AREA Space within a Department of Labor facility allotted for the operation of the subsidiary Dry Cleaning business.

DOL United States Department of Labor

DRY CLEANING The cleaning and pressing of clothing and/or household fabric items using industry approved processes and chemical agents that require little or no water.

FPB Frances Perkins Building

GROSS REVENUE Gross revenue consists of the total receipts received from the Dry

Cleaning operations under this Contract, including receipts from the sale of services, supplies, and commissions, excluding taxes collected directly from customers.

LEATHER/SUEDE CLEANING The cleaning of clothing items made of or containing leather or suede by using specialized industry approved processes for servicing these fabrics.

LAUNDRY The Washington and drying of clothing or household fabric items using washing and dryer machines and water soluble cleaning solutions, with a subsequent pressing process as well.

SHOE REPAIR Services requiring the skills of an individual trained and experienced in mending shoes.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1 GENERAL:

The Government shall be reimbursed for furnished property, equipment and services in accordance with Section

1.9 – Reimbursement to the Government for Basic Services.

The Government shall provide, without cost, the facilities, materials, and services listed below. Government property shall be used for official Government business only in the performance of this contract. The Contractor or the Contractor’s employees other than in the performance of this contract will not use Government property in any manner for any personal advantage, business gain, or other personal endeavor.

The Government agrees to grant to the Contractor for the stipulated period, subject to the contract requirements and conditions herein, the right to establish, manage and operate a dry cleaners operation in the Federal

Building as described herein.

3.2 UTILITIES:

All utilities in the facility will be available for the Contractor’s use in performance of duties outlined in this

Statement of Work. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities.

3.3 FACILITIES:

The Government will furnish the necessary workspace for the Contractor staff to provide the support outlined in this Statement of Work.

3.4 PARKING:

The Government will provide one (1) parking authorization for the Contractor. The Contractor shall be responsible for the monthly cost of the parking space. Deliveries shall be made through the FPB loading dock.

3.5 DRY CLEANING EQUIPMENT:

Conveyor Belt, Service Counter.

3.6 SERVICES:

3.6.1 Contractor Performed Repairs: All Government furnished equipment will be maintained by the

Government for normal wear and tear. The Contractor will be responsible for all equipment repair costs or replacement costs due to improper use, vandalism or abuse by Contractor employees.

3.6.2 Telephone and Computer Systems: The Contractor is responsible to install and pay for the telephone system and other computer connections/lines etc. as needed to fulfill obligations under this contract.

3.6.3 Building Space Modifications: The Contractor shall secure written permission from the COR and Agency prior to performing any physical modification of the building space provided. In addition, the Contractor must provide all construction documentation including estimated cost, if any, describing in detail the modification requested prior to proceeding with the work.

3.6.4 Returned Space: The Contractor shall use reasonable care shall be exercised in the use of space and Agency-owned equipment and, upon contract termination, the Contractor will yield such space and equipment in as good condition as when received, except for ordinary wear and tear, and damage or destruction beyond the Contractor's control and not due to the Contractor's fault or negligence.

3.6.5 Continuity of Operations: The Contractor shall recognize that services covered by this contract are vital to the successful accomplishment of the Government’s mission. The Contractor shall maintain continuity of services, without interruption, throughout the entire term of the contract according to the terms set forth herein. Service should be provided every day that the Government in Washington DC is not in CLOSED Status (Per the Office of Personnel Management;

reference http://www.opm.gov/status/).

3.6.6 Transition In: To minimize any decreases in productivity and to prevent possible negative impacts on services, the Contractor shall have personnel on board, during the five (5) day phase in period. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. The Contractor shall cooperate and work in good faith with the incumbent and shall coordinate and negotiate with the Government differences between the incumbent’s

Transition-Out Plan and the Contractor’s plans and preparation for assuming operations.

3.6.7 Transition Out: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel during the five (5) day phase out period. The

Contractor shall recognize that the services under this RFP are vital to DOL\OWCP and shall continue operations without interruption during the period of performance of this contract, and, upon contract expiration, a successor may continue them. The Contractor shall, upon the Contracting Officer's written notice, (1) initiate phase-in, phase-out services and (2) negotiate in good faith a plan with a successor to determine the nature and extent of the phase-in, phase-out services required. The plan shall, subject to the Contracting Officer's approval, specify a training program and a date for transferring responsibilities for each division of work described in the plan. The Contractor shall provide sufficient experienced personnel during the phase-in, phase-out period to ensure that the services called for by this contract are maintained at the required level of performance and proficiency. The Contractor shall work cooperatively and in good faith with the follow-on contract awardee http://www.opm.gov/status/ and provide information and data in a timely and professional manner to affect a smooth and effective transition of operations from the incumbent to the follow-on Contractor. The Contractor shall ensure that all services/activities, for which the Contractor is responsible, shall be completed before the end of the period of performance of this contract. The Contractor shall provide a Transition-Out Plan to the Government within three (3) months after Government notification of the award of a new contract.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 GENERAL:

Except for those items specifically stated to be Government furnished in Part 3, the Contractor shall furnish everything required to perform this Statement of Work.

4.1.1 The Contractor shall be responsible for installation and monthly charges of telephone services for the

Dry Cleaners.

4.1.2 The Contractor shall provide prompt, efficient, and courteous service, and avoid undue interference with the operation of building in which services are provided. The Contractor shall employ sufficient and suitable personnel to support this contract, secure and maintain insurance, maintain records, submit reports, and observe other contract requirements, all as more specifically set forth herein.

4.1.3 The Contractor is responsible for providing the following:

Telephone

Cash Register

Credit Card Machine

Sewing Machine

PART 5

SPECIFIC TASKS

5.1 SCOPE OF WORK:

The Contractor shall be an established regular commercial Vendor providing Dry Cleaning services. The

Contractor shall setup, operate, maintain, and manage a full service satellite Dry Cleaning facility for the purpose of accepting, servicing, and returning items in need of Dry Cleaning, laundry (including leather and suede apparel), shoe repair, and/or alteration services at the Department of Labor (DOL) Frances Perkins

Building (FPB). This building is located at 200 Constitution Avenue, NW, Washington, DC 20210-0001. The concession area is approximately 600 square feet of floor space. All labor and supervision, equipment, materials, and supplies shall be provided by the Contractor.

Please note that the term “satellite” in the paragraph above means that all Dry Cleaning

Operations shall be performed “Off-Site” at the Vendor’s facility. This means that the

Government is essentially providing basic / essential items such as: desk space, conveyor belt, service counter, space for sewing / alterations, etc. to allow the Vendor to deliver the finished Dry Cleaning product.

5.2 DAYS AND HOURS OF SERVICE:

The Contractor shall provide services five (5) days per week (Monday through Friday), except holidays observed by the Federal Government, from 7:30 A.M. to 6:00 P.M. EST. Staff coverage shall be scheduled and arranged to ensure that the concession area remains open continuously throughout the day.

5.3 PERFORMANCE SPECIFICATIONS:

The Contractor shall create a binder consisting of the current contract price list and a description of services provided.

The Contractor shall make this binder available to customers.

Contractor will be responsible for the loss or damage to customer’s garment while in its possession. A garment will be considered lost if it cannot be returned to customer upon demand and within one (1) week after the garment was originally accepted from the customer at the pickup point. Any disagreement pertinent to damaged garments that cannot be resolved between the customer and Contractor will be referred to the

Contracting Officer for final decision. Damaged garments may be subject to inspection or testing by the

International Fabricate Institute or comparable organization acceptable to the Contracting Officer at

Contractor’s expense when such technical support is considered appropriate by the Contracting Officer.

The quality of finished laundry work will be equal to that processed by first class commercial laundries in accordance with The Textile Care Allied Trades Association (TCATA), (an American National Standards

Institute member and accredited standards developer). Also:

a. White items will be pure white.

b. All garments will feel smooth, soft and smell clean and fresh.

c. No yellow or brown stains, all grease marks or dirt removed or every effort made to remove them.

d. All flat items will be pressed straight and evenly folded.

e. There will be no double creases, excessive wrinkles or bunching.

f. Customer’s starching instructions will be followed for all garments. In the case of polyester garments, customers will be informed as to difficulties in absorption of starch.

g. French cuffs will be in line and pressed flat.

h. Hanger service will be provided for all laundered items where this is the common commercial practice or requested by customers. No extra charge for hanger service is authorized, whether it is normally provided or customer requested. Garments will be hung one to a hanger, with protective covering.

The quality of finished Dry Cleaning work will be equal to that processed by first class commercial laundries and as suggested by the Dry Cleaning and Laundry Institute International. Also:

a. All spots and stains will be removed or every effort made to remove them.

b. No seam shine, seam, or pocket impressions.

c. No double creases.

d. No wrinkles, bunching, or gathering, especially in crotch of trousers, around pockets or underarm sections of coats and jackets.

e. No collar creep. Collar pressed to hug the neck and not roll or creep up exposing the under collar.

f. Pleats straight and properly put in.

g. Cuffs of trousers and sleeve ends for jackets and shirts across, without bowing or arching, and with front and back the same length.

h. Linings without wrinkles.

i. Customer’s request for rolled sleeves and rolled lapels or water repelling to be complied with.

j. All lint or other soil will be removed from cuffs and pockets.

k. Garments will be soft and smooth with no offensive odor.

l. Hanger service will be provided for all laundered items where this is the common commercial practice or requested by customers. No extra charge for hanger service is authorized, whether it is normally provided or customer requested. Garments will be hung one to a hanger, with protective covering.

The quality of finished alterations work will be equal to that processed by first class commercial alterations shops ensuring proper fit. Also when altered:

a. Jackets will sit well with soft, but firm, unbroken shoulder line from neck to shoulder point.

b. Lapels will fix neatly.

c. Jackets will hang straight (front and back) from shoulders to lower edge with no unsightly wrinkles.

d. Coats will have an easy look and is not too tight when buttoned.

e. Armholes fit easily to raise arms without lifting the coat/garment noticeably.

f. Jacket sleeve will fall from shoulder in a slight forward line.

g. Sleeves will allow ¼ to ½ inch of shirt sleeves to show.

h. Trousers will have a smooth, easy fit around waist and hips.

i. Trousers will hang straight from waist, creased with the grain of the fabric, back and front.

j. Trousers will have a comfortable, smooth seat – not baggy, with the length usually just to top of shoes.

k. Crotch seams are to be reinforced.

l. Seams and hems should be “finished” with an edge treatment to prevent raveling.

m. Hems done by machine should be sewn with a fine blind-stitch thread.

n. Buttonholes and buttons should not pull the fabric. Thread should be full and smooth.

o. Striping, braid, hash marks, insignia and other uniform alterations will be done per appropriate company service regulations.

5.4 SERVICE TIME:

5.4.1 Service time for regular service is 48 hours from the time the garments are picked up by the Contractor for service. Contractor will pick up garments for processing and return completed work daily excluding

Saturdays, Sundays, and holidays. Garments will be picked up and delivered during regular hours of facility(ies).

5.4.2 Service time for press only express service is one hour determined in the same manner as defined above for regular service.

5.4.3 A sign depicting the service time schedule, as approved by the Contracting Officer, will be conspicuously displayed in all outlets.

5.5 UNLISTED LAUNDRY AND DRY CLEANING SERVICES:

The Contractor may provide other authorized laundry and Dry Cleaning services not specifically listed in the

Price List at a price mutually agreeable to Contractor and customer. The price must be agreed upon by the parties before the service is performed.

5.6 RESPONSIBILTIES OF THE GOVERNMENT:

The Government will: (1) provide space (approximately 600 Square Feet) within the Frances Perkins Building for the purpose of operating a Dry Cleaning facility, and (2) bear the cost of improvements, as it deems necessary, and/or cost of bringing the selected area up to the standard of general purpose space at the point of initial occupancy by the Contractor. The Government will provide adequate ingress and egress including reasonable access to freight elevators, corridors, passageways, and loading platform. The Department of Labor will provide and maintain heating, air conditioning, ventilation, and space lighting sources. As well as, access to water and electricity will be furnished by the Government, which is reimbursable by the Contractor. See

Section 1.9.

5.7 RESPONSIBILITIES OF THE CONTRACTOR:

The Contractor shall provide prompt, efficient, courteous, and high quality professional services in the operation of the Dry Cleaning Concession Facility. Any undue interference or disruption with other operations within the FPB shall be avoided.

Please note that in accordance with Section 5.1 of this SOW, all Dry Cleaning Operations shall be performed “Off-Site” at the Vendor’s facility. This means that the Government is essentially providing basic / essential items such as: desk space, conveyor belt, service counter, space for sewing / alterations, etc. to allow the Vendor to deliver the finished Dry

Cleaning product.

The Contractor shall provide the following:

5.8 EQUIPMENT AND FACILITIES:

(1) All equipment shall be obtained and installed entirely at the expense of Contractor.

(2) All equipment shall be maintained in good working condition and operating at full efficiency at all times during the term(s) of this contract.

(3) Contractor’s request for changes of any type to the initial space layout must be approved in writing by the Building Manager’s Office. Any work, except the initial space preparation, general maintenance or upkeep activities, and cyclical painting that is done will be reimbursed to the Government by the

Contractor.

(4) Any signs which are to be displayed or other planned advertising must have the approval of the Building

Manager’s Office prior to distribution or posting.

(5) Contractor shall be responsible for installation and monthly charges of telephone services for the Dry

Cleaner.

5.9 CLEANING:

The Contractor shall be responsible for maintaining the area in a safe, clean, sanitary and presentable condition that satisfactorily meets the approval of the Building Manager’s Office. Some of the more frequent services to be performed by the Contractor shall include, but not limited to: (1) dusting and damp wiping furniture and counter tops at least once a week, (2) a daily thorough vacuuming of carpet areas and sweeping of bare floors, and (3) cleaning glass (inside and out) areas within the framed doors twice a week.

5.10 PERSONNEL:

The Contractor shall assign trained and experienced professional staff to the FPB site to perform the activities related to this requirement. The staff must be physically able to perform the assigned work.

The Building Manager’s Office may require the Contractor to dismiss from assignments of work under this contract any employee(s) it deems to be physically unfit, incompetent, careless, insubordinate, under the influence of alcohol and or drugs, belligerent or otherwise objectionable, a hindrance to the performance hereunder, or whose continued employment on the premises is deemed to be contrary to the public interest or inconsistent with the best interests of national security. The dismissal shall take place within 24 hours after the

Contractor has been notified in writing of the individual(s) unsuitability for employment on the premises.

Within ten (10) calendar days after contract award the Contractor shall arrange for the employee(s) assigned to the FPB to report to the Building Manager’s Office (BMO) to be fingerprinted. At that time, the Contractor also shall submit clearance histories on the employees for investigation to determine their suitability for employment on Federal property. Necessary forms will be furnished to the Contractor by the Government. In addition, the Contractor shall ensure that each employee provide the BMO representative the employee’s personal identification issued by the Contractor, as well as another form of personal identification (i.e., driver’s license, social security card, etc.,) at the time of fingerprinting. Fingerprints and clearance forms are required for new or replacement staff before entering on duty.

If the Government receives an unsuitable report on any employee after processing these forms, the Contractor will be advised immediately of the action(s) required to be taken.

The Government shall have full and complete control over granting, denying, withholding or terminating clearances for Contractor employees. The Government may, as it deems appropriate, authorize and grant temporary clearance to employees of the Contractor. However, the granting of a temporary clearance to any such employee shall not be considered as assurance that full clearance will follow as a result or condition thereof and the granting of either temporary or full clearance shall in no way prevent, preclude, or bar the withdrawal or termination of any such clearance by the Government.

5.11 IDENTIFICATION:

Contractor employee(s) shall at all times display identification while performing work under this contract, the

Contractor’s employee(s) assigned to staff the Dry Cleaner shall wear the Department of Labor’s Contractor

Identification issued to them at all times. Other Contractor employees who must have access to the facility shall wear identification issued by the Contractor that cites the name of the Contractor with the employee’s name.

5.12 DELIVERABLES:

The Contractor shall be required to submit the following deliverables and reports at times specified in the contract which are considered critical to the successful completion of all contractual requirements. All correspondence is to include facility name and contract number.

ITEM DUE DATE DUE TO

Kick Off Meeting No later than fifteen (15) days COR after contract award. To be scheduled by the COR

Quality Control Plan (QCP) Draft submitted with proposal; Government POC / COR

Final QCP submitted no later than 60 days after contract award

Dry Cleaning Price List Submitted with Proposal Government POC

Manager Resume Update As required for the duration COR of the contract

Training Records No later than ten (10) days COR after contract award

Participation in Fire Duration of Contract COR and Civil Defense Training

Payment in Lieu of Rent Monthly COR

Licenses Prior to Start of Service COR

HSPD 12 for new hires Duration of Contract COR

Insurance Requirements Prior to Start of Service COR

Transition Out Plan No later than three (3) months COR after contract award