Duress_Alarm_Scope_of_Work09042015153541.pdf

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Scooe of Work

Provide preventive maintenance and conduct service repair calls to the Access Control and Duress Alarm Systems for the Executive Office for Immigration Review Court located at 606 South Olive Street, Los Angeles, CA 90014 from l0/l/2009 to gl31l21l0.

The Access Control and Duress Alarm system components are defined in the System Description section below. The contractor must have at least two field service technicians and one service manager that were trained and certified by the manufactures of the Access Control and Duress Alarm components to provide fielddiagnostics, repair/replace system components and perform system upgrades. Upon the receipt of a service call, the contractor must provide a service tracking number to the person ieporting the problem. A service hacking number must indicate the date and time the servici call was received and the name, title and phone number of the person who reported the problem and a description of the problem reported. Service response is defined as; within 4 hours of the receipt of a service call the contractor must provide at the address stated above; a field level service technician as described above. Normal business days and hours are defined as: Monday through Friday during the hours of 7:30 AM to + pM local time. The service response described above is required during normal business days and hours. After-hours ,:

-d:!1ed as Horidays, Saturday, Sunday ind Monday through Friday during the hours of 4:01 PM to 7:29 AM. As a part of this agreement the contractor must provide at least four after-hour service calls. After-houis service calls require the same service response as normal business hours. Within 24 hours of the receipt of a service call during normal business days and hours or after-hours, all repairs to ttre malfi'rnctioning system must be completed. All parts and labor are covered under the contract.

Items not covered under contract will include damages caused by misuse, abuse, accident disaster, fire, flood, water, wind, Iightning, and Acts of God.

Svstem Descriotion

Perform preventive maintenance and service repair on access control system located on suite entry doors. The system consist of 3l Hirsch scramble pads, 4 Hirsch Model g Digi*Trac Controllers, and power Supply/chargers AS/pSS brs-tz-ct-, Radionics control Panel D9l 12, Radionics Digital Alarm communicator Transmitter.

Perform preventive maintenance and service repair on 27 courtroom stalf entry doors with Rutherford electric strikes #'lll4.,electronic key pads that release the door strike, door release buttons, ACE # 4073-7}DDC Momentary Switch located above ceiling near door, and Securitron #TM-8 Timer.

Perform preventive maintenance and service repair on the duress alarm system consisting of 30 alarm points, alarm activation buttons, and controUcommunicator panels. Duress alarm activations are monitored by a central alarm monitoring facility.

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Lor Aryckt Court 6{16 Soorh O[vi Strect, l5t l'loor

,{,. Gclcnl l{otcri l- The Vendor/Contractor (V/C) shall coordinatc all work thnough EOIR Office of Security

!OS) as thc prinrary point of contrt. The C,ourt Administrator (CA), or designee, wilt facil itat€ on-site coordination-

2- Sy-9*i: rcgrrding thc scope requircments. prior to and during thc contrrt period, shdl bc rcfctrtd to OS. Ttris includei. but is noriimitcd to approrals on ctrengesandor access tO sprce

90nmCtOF申 響 l mOVe oqutpnt“ h rcomplid珈 1威 ofany proJd mFk.

Upon conL口 etionofmyЦuirodptteCtⅥオに出●mttttor sL眈o Cleen, irrcluding but not limitcd to vacuuming, dusling, etc., thc courtoom(s) and cll other spaces where project activitics took place.

B. Sccnritv Scrvhtg

l. Ernergercy Onsitc Response. Based on a reported disnrption of service. thc V/C must provide oo-sirc responsiveness within (a) reiular business hours ory'or thc next rcguhrly schedulod busitrcss day Monday thmugh friday. The existing Access Contnol Systcms (ACs) which incldc D,css Alarm c,ntrol and Hirsch Access cont,ol rn,st bc scrviced

I defined as ccrtificd and krrcwlcdgeable of Hirsch centralized secrni@ents wifr thc ability to provide ,pd.t"d installations of cunent prog;mming revisioos and/or upgradcs o assure perfornrancc is in pcak operating conditions.

2. Maintcnancr Review. Quartcrty ftrough t}rc year. the V/C must pnrvidc maintcnancc review of the cturent ACS. Upon completion of the quarterly nuintcnance raiew, thc v/C must provide to OS in writtcn rcport form that the existing ACS are performing at peak operating condition and take any nccessary corective actions wlrcre appropriatc.

Mainterurrce reviews will bc corductd during normal business days.

3.

JesinU.and LBpection. Qrurtcrly through the ycar, the V/C must perform tcsting and inspection scrviccs to includc both visrul inspcction of the ACS hardwarc to check for θ =メ

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D8'116'08 dunage and proper clerical oonnections, and functional testing of tlrc componens to sssure compliatrce to oPcralrog rcquirements. Upon completion of the quartedy tcsting ard inspcctioru the V/C must provide to OS in written rcport form that the cxisting ACS iJ performing al peak operating condition and any necessqry concctivc actions taken uftcrc appropriuc. Testing and lnspections will be conducted druing noflnat business days.

4. Rcpait end Replascmcnts Parts. The V/C must provide, as required, tabor to repair and replrce failed or worn cornponents within the next regulady schcduled busincss'day Mottday ttrcugh Friday to maintrin rhe ACS in pcakbperaring condition. Rcpair "*f urU associated charges not covered undct existing warranty tcrms establishod at the timc of contract award mus have prior approval frorn OS before work cornmsnceg. Components that are suspccted of bcing faulry may he repaircd or rcplalwd in advance to minimize the occllrreoce of ACS intemrptions.

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