DOJ CRM - Reasonable Accomodations Specialist -RFI.docx

US Department of Justice Criminal Division

SOURCES SOUGHT - REQUEST FOR INFORMATION (RFI)

Reasonable Accommodations Specialist

BACKGROUND:

The Office of Human Capital, Criminal Division (CRM), within the Department of Justice (DOJ) seeks the services of a contractor who shall provide reasonable accommodation assistance services to its employees.

OBJECTIVES:

The objective of this sources sought is to identify a contractor that can provide support to any CRM employee needing reasonable accommodation assistance services. Contractor shall aid employees to make sure they are fully integrated into their environment at work and at home by providing tailored access through visual description, orientation to environments, mobility via description or sighted guide (human guide), sight translations, etc. Contractor shall perform these services to ensure CRM employees are fully integrated into DOJ culture so that they can enjoy the benefits and privileges of employment equal to those enjoyed by employees without disabilities.

TASKS:

Contractor personnel shall possess excellent written and oral communication skills, be versatile and agile in navigating complex technological environments, have a keen eye for detail to assist in proofreading, editing, and formatting a broad range of written documents, and retain and find information quickly.

Contractor shall effectively communicate to ensure visual environments are fully accessible. For example, the contractor shall provide visual environmental cues such as describing who is in a room. The Contractor must have a strong grasp of institutional knowledge and processes. Familiarity with DOJ principals and colleagues/interlocutors with whom CRM employees frequently interact with is crucial. The contractor shall assist employees with locating certain individuals during events and provide mobility support through navigating representational and other professional environments.

Contractor shall provide accurate notetaking during events (workshops, meetings, briefings), effectively summarizing or transcribing audio and visual information into an output register that is specifically designed to meet the requirements of the employee they are assisting and transcribe non-accessible written materials into electronic documents.

Lastly, contractor shall help employees with completing daily living tasks within the office or telework environment. For example, contractor may assist employees when navigating to and through the bathroom or pantry, etc.

The ideal candidate is detail oriented, attentive to surroundings, has awareness of broader goals and plans, can discern what is important in a meeting, pays attention to and understands what employees might not be seeing and what they need to know about what they can't see, has presence in meetings but is not disruptive, is a problem solver, is a team player, is an outstanding communicator, and takes initiative. Interested candidates should be flexible and willing to travel with employees, if necessary, and work from an employee’s approved telework location in accordance with their schedule. Contractor can expect to work at least 32 hours weekly, on an ongoing permanent basis.

QUALIFICATIONS

Minimum qualifications include a Master’s degree in a relevant field, such as journalism, literature, political science, public policy, etc., outstanding computer and internet literacy including use of the Microsoft Office suite, and outstanding command of the English language (both written and verbal).

Due to the nature of support required, this position is not open to remote work.

SUBMISSION INSTRUCTIONS

As permitted by FAR Part 10, this is a market research tool being utilized for informational and planning purposes. Your responses will assist the Government in the development of its acquisition strategy for a possible Request for Proposal (RFP), to be issued at a later date, and in determining whether any type of small business set-aside is possible for this procurement or whether full and open competitive procedures should be utilized. This notice shall not be construed as an RFP or as any commitment or obligation on the part of the Government to issue a solicitation.

Submission Instructions: Please submit capability statements, along with past performance/previous experience examples of similar work. Questions are due on July 25, 2023 at 1:00 PM ET. Capability statements are due on July 28, 2023, at 1:00 PM Eastern Time. Responses and questions can be submitted through GSA Ebuy and must include the information requested above. Responses greater than 20 single-sided pages (including all attachments) will not be considered. Late responses will not be accepted.