DOH22-011 Addendum 1_QAs_Final.pdf

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Ron DeSantis

Governor

Joseph A. Ladapo, MD, PhD

State Surgeon General

Vision: To be the Healthiest State in the Nation

Florida Department of Health

Division of Administration • Bureau of General Services

4052 Bald Cypress Way, Bin B-07 • Tallahassee, FL 32399

PHONE: 850/245/4199

FloridaHealth.gov

Addendum #1

RFP DOH22-011

CHILDREN’S HEARING AID PROGRAM

DATE: November 28, 2022

TO: Prospective Vendors

FROM: Niki Branch, Procurement Officer

Florida Department of Health Central Purchasing Office

SUBJECT: Addendum #1

The purpose of this addendum is to answer questions received in accordance with section 2.7, Questions, of the Request for Proposal, and revise section 1.1, Statement of Purpose and Attachment A, section B.1. Scope of Work, to remove the term “technology” wherever found.

Deletions are indicated by “strikethrough” or reference. Additions, updates or replacements are indicated by highlighting.

A. Section 1.1 Statement of Purpose, is revised as follows:

1.1 Statement of Purpose

The Department of Health, through its Division of Children’s Medical Services (Department) is requesting proposals for the provision of a Children’s Hearing Aid Program to include assistance with the purchase of hearing devices and technology for children diagnosed with hearing loss and to implement a marketing campaign to educate and inform stakeholders about the program. This Program will provide assistance to families with children 0 to 18 years old, who are residents of the State of Florida, and who have been diagnosed with hearing loss by a licensed physician or audiologist.

Children with family incomes at or below 400 percent of the federal poverty level guidelines, and children described in section 391.021(3)(a), Florida Statutes, are eligible for the Program. Children enrolled or who can qualify for the Florida Medicaid Program or Children’s Health Insurance program are not eligible for the Program.

Questions and Answers

Children’s Hearing Aid Program

Page | 2

B. Attachment A, Section B.1. Scope of Work, is revised as follows:

1. Scope of Work: Provider will create and administer a Children’s Hearing Aid Program

(Program) to assist with the purchase of hearing devices and technology for clients diagnosed with hearing loss. Provider will also develop and implement a marketing campaign to educate and inform stakeholders on program services, eligibility, and the application process throughout the contract term.

C. Responses to Questions received pursuant to section 2.7, Questions: Please see the Department’s response to questions received by the due date outlined in section 2.5. Timeline, of the RFP, below:

Questions and Answers

Children’s Hearing Aid Program

Page | 3

# Question Answer

As per the RFP, we are under the impression that this contract covers pediatric hearing aids, including BAHA with soft-band, assistive listening technology such as FM systems and Roger systems, cochlear implant processors and any needed parts such as coils, mic covers, batteries, cables, controllers, headsets, ear hooks, repairs to the processor, magnet, and headpiece, and hearing aid repairs. Is this understanding correct?

Correct.

Can the provider bill for hearing devices in the grant?

No. See Attachment A, Scope of Services, Section B.1.a., Task 12).

The Provider will be reimbursed by the Department for approved hearing aid devices purchased by audiologist and prescribers.

If a patient has private insurance, will the DOH allow partial payments for services for the remainder the private insurance does not cover?

No, the Department is not paying for direct client services under this RFP. The Department is only paying the Provider’s administrative costs and reimbursing for the cost of hearing devices. See page 28 of Attachment A, Scope of Services, and page 30, Attachment B, Cost Proposal.

On Page 22, Section B1, what is the definition of

“technology”?

See sections A. and B. above. All references to “technology” have been deleted from this RFP.

How often is a patient eligible for assistance under this program? Our impression is every two years. Is the fund per child available for repairs and ear molds until the

$3,500 is exhausted?

The eligibility determination will be developed as part of the Services

Start-up Plan described in Attachment A, Scope of Services, Section

B.1.a. Task 2). There is not a funding maximum per patient referenced in the RFP.

If the patient does not have medical insurance at all, what documentation is required to provide assistance to the family, as there is no denial or EOB from an insurance company?

Required documentation to determine eligibility will be developed as part of the Services Start-up Plan described in Attachment A, Scope of Services, section B.1.a., Task 2).

Failure to file a protest within the time prescribed in section 120.57(3), Florida Statutes, or failure to post the bond or other security required by law within the time allowed for filing a bond shall constitute a waiver of proceedings under Chapter 120, Florida Statutes.