USMS Web CMS.doc

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Web Content Management System
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DJMS-11-Q-0010
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DJMS-11-Q-0010 RFI QUESTIONS AND ANSWERS.doc DOC document
USMS Web CMS HLA - DRAFT.PDF PDF
USMS Web CMS Requirements Worksheet.doc DOC document

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Text version

Sources Sought – USMS Web CMS

USMS Web Modernization

Overview The U.S. Marshals Service (USMS) is in the process of revamping and reorganizing its Web content to better serve its internal and external web audiences. To that end, the agency is planning a series of projects to address various aspects of that plan:

1. Develop the USMS Web Content Taxonomy and Information Architecture (IA)

2. Develop a new look and feel for the USMS intranet and internet websites

3. Implement a Web content management system (CMS) The purpose of this announcement is to develop a short list of the most suitable Web CMS products/implementers for a USMS Web CMS – item 3 in the list above.

THIS IS A SOURCES SOUGHT ANNOUNCEMENT ONLY. This notice does not constitute a commitment by the government.

Required Information All submissions must include the following, required items:

Submission Requirement
Description
1. The completed system requirements worksheet
Based on the description of the requirement, the vendor must use the requirements worksheet to indicate:

· Whether the requirement is satisfied by a standard feature of their Web CMS product

· If so, indicate the feature that satisfies the requirement

· If not, whether or not the product can be customized to meet the requirement

· A description of the feature or customization that will meet the requirement

· A cost estimate for any required customization

2. List of technical system requirements
Identify which technologies are supported by the Web CMS (Web server platform(s), database platform(s), etc.
3. Cost estimates for Web CMS solution implementation
The cost estimate shall include the following line items (at a minimum):

· Software licensing cost (include cost for tiered licensing options if applicable)

· Software support/maintenance subscription cost

· Software installation and configuration (fit-to-business) cost

· Software customization cost (see item 1); programming language(s) used for the customization

4. Schedule estimate for Web CMS solution implementation
The schedule estimate shall include the following line items (at a minimum):

· High-Level tasks

· Estimated time to complete

5. Cost estimate for a proof-of-concept/ functional prototype development
The cost and schedule estimate shall include the following line items (at a minimum):

· A cost estimate for the development of a proof-of-concept (a functional test environment - vendor hosted) that demonstrates the required features and functionality

· Whether or not an evaluation copy of their software is available for on-site (USMS) proof of concept development

6. Schedule estimate for a proof-of-concept/ functional prototype development
The schedule estimate shall include the following line items (at a minimum):

· High-Level tasks

· Estimated time to complete

7. List of federal customers
If applicable, the vendor shall furnish a list of federal clients that includes:

· The name of the federal agency

· An agency contact

· A brief description of the federal customer solution

8. Additional Web CMS features/benefits
If applicable, the vendor shall provide descriptions of additional features their Web CMS tool has that may be useful to USMS

Web CMS Requirements

Configuration Requirement/Feature
Description
Priority Level
1. Alternate language/content support
The Web CMS shall have the ability to:

· Display alternate language content, when present

· Display alternate format content, when present

· Display a text-only version of any page

· Dynamically augment website navigation when alternate content is present (e.g. “En Español” link)

FORMCHECKBOX

High

FORMCHECKBOX

Med

FORMCHECKBOX

Low

2. Section 508 compliance
The Web CMS user interface and the content produced must meet the Section 508 standards outlined here: http://section508.gov/index.cfm?FuseAction=Content&ID=12
FORMCHECKBOX

High

FORMCHECKBOX

Med

3. Role based access to Web CMS authoring features
The Web CMS shall support role-based access control to features in the Web authoring interface, by the site administrators.
FORMCHECKBOX

High

FORMCHECKBOX

Med

4. Multiple site support
The Web CMS must support the publication of Web content to multiple websites (internet, intranet, and extranet)

· A draft high-level architecture (HLA) concept diagram is included in this RFI package

FORMCHECKBOX

High

FORMCHECKBOX

Med

5. De-coupled content production and delivery
The Web CMS must support the separation of Web content production and maintenance from the delivery of that content via the production Web servers.
FORMCHECKBOX

High

FORMCHECKBOX

Med

6. Multiple levels of website permissions
The Web CMS must support of role-based access control to websites, areas within websites, and areas of pages
FORMCHECKBOX

High

FORMCHECKBOX

Med

7. Secure website support
The Web CMS must support:

· The creation of password protected websites/extranets

· Secure internet protocols

· Secure authentication

FORMCHECKBOX

High

FORMCHECKBOX

Med

8. Auto-generated, human readable file names (URLs)
The Web CMS shall support auto-generated file names based on website structure, Web content taxonomy position, or other mechanism.
FORMCHECKBOX

High

FORMCHECKBOX

Med

9. Support for Active Directory and/or LDAP
The Web CMS shall support the following:

· Users will be retrieved from Active Directory or LDAP

· Website groups and group permissions will be managed by the Web CMS and populated with users from Active Directory or LDAP

FORMCHECKBOX

High

FORMCHECKBOX

Med

10. Browser-based publishing and administration
The Web CMS must support the use of a Web Browser as the system authoring and administration client.
FORMCHECKBOX

High

FORMCHECKBOX

Med

11. Content expiration and delayed publication
The Web CMS must support automatic:

· Content expiration – sunset dates

· Delayed content publication – “go-live” dates

FORMCHECKBOX

High

FORMCHECKBOX

Med

12. Integrated USMS Web templates (USMS will develop its templates)
The ability to integrate multiple, customizable templates for the generation of Web content for each Web environment (internet, intranet and extranet), and at the various sub-levels of those environments
a. Centralized template management
Once implemented the templates shall have the following features:

· The ability to change any of the templates and have those changes reflected in all pages that are using it

· Includes Agency standard metadata (see metadata requirement below)

FORMCHECKBOX

High

FORMCHECKBOX

Med

b. CSS-based design
All generated Web content must:

· Render the same in IE (6 and newer), Firefox (3 and newer), Opera [versions]

· Use CSS layout and positioning (no table-based layout)

· Be Section 508 compliant (see above)

FORMCHECKBOX

High

FORMCHECKBOX

Med

c. Landing/Organizational pages
Landing/Organizational pages are pages that serve as a single point of departure page for all content related to a certain topic or USMS organization.

· Topical content will be retrieved using metadata/ the taxonomy

· Organizational content will be retrieved using metadata/ the taxonomy

· Administration of these pages will be assigned to the appropriate Office Content Coordinators (role based)

FORMCHECKBOX

High

FORMCHECKBOX

Med

d. Site/sub-site index page based on Web content taxonomy
Site/sub-site index pages are automatically generated pages that display a complete topical hierarchy of the site or sub-site directories
FORMCHECKBOX

High

FORMCHECKBOX

Med

13. USMS taxonomy (controlled vocabulary) integration (under development) The Web CMS shall have the ability to integrate the forthcoming USMS taxonomy - allowing:

· Web authors to select keywords from the linked taxonomy to categorize content/ populate keyword metadata tags.

FORMCHECKBOX

High

FORMCHECKBOX

Med

14. Integrated USMS metadata standard
The USMS metadata standard is derived from the Dublin Core (DC) standard: http://dublincore.org/2008/01/14/dcelements.rdf#

Each page shall include metadata that:

· Includes a list of meta tags that is stored in a centralized source/component

· The list of meta tags in the centralized source may change over time and must be trigger an update in all pages

· Default metadata for all page assets (images, referenced files) inherited from the parent page

· Includes or requires values for all mandatory metadata tags including described below - at a minimum:

Figure 1 - Proposed, standard metadata fields

Required Meta Tag (Draft) Default Value Source keywords

Author selects from USMS controlled vocabulary (under development)

DC.title

None (author must enter)

DC.description

None (author must enter)

DC.subject

Web content taxonomy position

DC.type

Author selects from “content types” in the USMS controlled vocabulary (under development)

DC.date.reviewed

Approved date from Web CMS

DC.date.modified

Modified date from Web CMS

DC.date.created

Creation date from Web CMS

DC.creator

Author’s organization from Web CMS

DC.language

Author selects from a drop down list (English is the default)

FORMCHECKBOX

High

FORMCHECKBOX

Med

15. Image repository
The Web CMS shall include an image repository that allows Web authors to:

· Reuse images across the website

· Associate user-defined metadata with images files stored in the repository

· Search for relevant images based on their metadata

FORMCHECKBOX

High

FORMCHECKBOX

Med

16. Embedded page navigation based on the page’s position in the Web IA
The Web CMS shall include standardized navigational modules on all templates. These navigation modules cannot be directly edited by the Web author. They can only be altered by repositioning the content. The navigation modules are:
a. Parent links
This is a link to the immediate parent of the page in the USMS Web information architecture (IA) – content hierarchy
FORMCHECKBOX

High

FORMCHECKBOX

Med

b. Sibling links
This is a link to all pages/directories at the same level as the current page in the USMS Web IA
FORMCHECKBOX

High

FORMCHECKBOX

Med

c. Child links
These are links to all pages/directories that are one level below the current page in the USMS Web IA
FORMCHECKBOX

High

FORMCHECKBOX

Med

d. Breadcrumbs
This is a “>” delimited list of hyperlinks reflecting the full path to the current page in the USMS Web IA
FORMCHECKBOX

High

FORMCHECKBOX

Med

e. Other
The Web CMS shall allow for the addition of custom, standard page navigation components
FORMCHECKBOX

High

FORMCHECKBOX

Med

17. Ad-hoc page navigation modules
Web CMS authors shall have the ability to add the following ad-hoc content navigation:
a. “See Also” links
This is a CSS-styled list of links related to content on the USMS website based on a term (and all subordinate terms) the Web author selects from the USMS taxonomy. The Web author shall have the ability to:

· Select up to 7 links to add to the list

· Re-order their selected links to their liking

FORMCHECKBOX

High

FORMCHECKBOX

Med

b. “Quick Finder” links
This is a tabular CSS-styled list of links to specific content on the USMS website based on locations/topics the Web author selects by browsing the Web IA. The Web author shall have the ability to:

· Select up to 7 links to add to the list

· Re-order their selected links to their liking

FORMCHECKBOX

High

FORMCHECKBOX

Med

c. Tabbed navigation
This is a CSS-styled list of links across the top of the page body, in “tab format,” related to content on the USMS website based on:

· A term from the USMS taxonomy

· Other metadata

The Web author shall have the ability to:

· Select up to 7 links to add to the list

· Re-order their selected links to their liking

FORMCHECKBOX

High

FORMCHECKBOX

Med

18. Comprehensive link management
The Web CMS shall allow for the management of internal and external links.
a. Internal links
The Web CMS shall allow for the management of links internal to a Web CMS managed website by allowing Web authors to:

· Relocated target content and have the updated URL reflected in all links to the target content

· Update a URL and have the update reflected in all references to the URL

· Identify incoming links to content that is being removed from the website

FORMCHECKBOX

High

FORMCHECKBOX

Med

b. External links
The Web CMS shall allow for the management of external (e.g. outside the www.usmarshals.gov website or the USMS intranet) links by allowing Web authors to:

· Validate external URLs at page authoring time

· Identify published pages with broken external links and alert the page author or site administrator

· Automatically place an “exit disclaimer” image (link to a standard exit disclaimer) after any external URL

FORMCHECKBOX

High

FORMCHECKBOX

Med

19. Fully customizable work-flows
The Web CMS shall allow for:

· Custom work-flow management by the USMS website administrator (all site areas)

· Custom work-flow management by sub-site administrators (for specific sub-sites/organizations)

FORMCHECKBOX

High

FORMCHECKBOX

Med

20. Web CMS user training
The Web CMS vendor shall provide a per class (vendor shall indicate maximum class size) cost to conduct on-site training for:

· Web CMS system administrators

· Web CMS site administrators

· Web CMS site authors

· Website section administrators

· Website section authors

FORMCHECKBOX

High

FORMCHECKBOX

Med

21. Product Documentation
The Web CMS vendor shall provide:

· Full product documentation including:

· System set-up, configuration and maintenance

· API reference

· A list of 3rd party documentation or text are available for their Web CMS tool, if available

FORMCHECKBOX

High

FORMCHECKBOX

Med

22. Capable of Integrating with possible USMS Enterprise Content management System (ECMS)
Should the USMS implement an ECMS, the Web CMS must be capable of linking to that ECMS via Content Management Interoperability Services (CMIS). The link shall allow:

· Discovery and linking to Web CMS content from the ECMS (this would include auto updating moved or deleted content)

· Enable ECMS records management (e.g. email notifications to owners) of Web CMS content

· Notify Web content owner via email of appropriate records-related action for Web copies of ECMS records

FORMCHECKBOX

High

FORMCHECKBOX

Med

23. Web Content Migration Tool (CMT)
The Web CMS shall have a parsing tool that automates the migration of content into the USMS Web CMS implementation that:

· Expedites the migration of legacy Web content

· Enables the migration of Web content developed outside of the Web CMS

The content migration tool (CMT) shall have the following features/functionality:

· Allows the end user to select a target Web content taxonomy position for the page or pages that are being migrated

· Applies a user-selected, agency standard template appropriate to the target Web taxonomy position

· Adds default or additional metadata to the page or pages as described by the metadata requirement

· Embeds page navigation as described in the page navigation requirement

· Replaces/removes any manually entered page navigation

· Enables the migration of pages with or without a database back-end

· Enables the migration of supporting files (images, PDFs, MS Word files, etc.)

FORMCHECKBOX

High

FORMCHECKBOX

Med

24. Site map generation
The Web CMS tool shall support the generation of an XML site map for use by Google (Google Site Maps) or other search engines.
FORMCHECKBOX

High

FORMCHECKBOX

Med

25. Agency-Wide Internet/Intranet Calendar
The Web CMS shall include a calendar framework that can be used by all USMS business units. The following is a list of requirements for the application:

· A single data store for all calendar entries

· Each business unit will have a calendar administrator(s) who has insert, update, and delete rights for their business unit’s entries.

· USMS Web Managers should have insert, update and delete rights on entries for ALL business units.

· The following web interfaces are needed:

· Event entry form:

· Login required.

· Allows insert, update, or delete of records based on authenticated user rights (see above).

· Allows calendar administrators to notify mailing list member(s) of an event entry

· Internet calendar page:

· Displays public events only

· Searchable by date, event name, or event description

· Filtered by business unit

· Intranet calendar page:

· Displays private events, and/or public events

· Searchable by date, event name, or event description

· Filtered by business unit

· Event Registration engine

FORMCHECKBOX

High

FORMCHECKBOX

Med

26. RSS Feeds
The Web CMS shall have an RSS feature that allows end users to subscribe to USMS website content at the page, subject, or site level.
FORMCHECKBOX

High

FORMCHECKBOX

Med

27. BLOGs
The Web CMS shall have a BLOG feature that allows Web authors to publish approved BLOGs with moderated content OR be capable of linking to an independent BLOG system
FORMCHECKBOX

High

FORMCHECKBOX

Med

28. WIKI
The Web CMS shall have a WIKI feature that allows Web authors to publish approved WIKIs with moderated content OR be capable of linking to an independent WIKI system
FORMCHECKBOX

High

FORMCHECKBOX

Med

29. Multimedia content support
The Web CMS shall allow Web authors (or administrators) to add multimedia (YouTube video, QuickTime, Flash, etc.) on Web pages in a consistent, standardized manner.
FORMCHECKBOX

High

FORMCHECKBOX

Med

30. Custom application development framework
The Web CMS must have a framework/API that allows for the development of custom modules. The vendor shall indicate which language(s) are supported and commonly used with the API.
FORMCHECKBOX

High

FORMCHECKBOX

Med

31. Data display pages
The Web CMS shall allow non-technical users (using a wizard or similarly intuitive feature) to create pages that display data from a back-end data store.
FORMCHECKBOX

High

FORMCHECKBOX

Med

32. Content rating feature
The Web CMS shall have a content rating feature that allows websites users to evaluate content they have viewed.
FORMCHECKBOX

High

FORMCHECKBOX

Med

33. Support for PDAs
The Web CMS shall be capable of producing Web content that is client-aware and can refer to an alternate, PDA-specific CSS, or a text-only version of the content for PDA consumption. Other methods of PDA content delivery will be considered.
FORMCHECKBOX

High

FORMCHECKBOX

Med

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Printed 12/8/2010 9:37 AM ckidd

File details come from the government source that posted it. Updated .