Statement_of_Work.pdf

UNITED STATES MARSHALS SERVICE (USMS)

JUSTICE PRISONER & ALIEN TRANSPORTATION SYSTEM (JPATS)

FLIGHT PLANNING AND GROUND HANDLING SERVICES

STATEMENT OF WORK

1. Background: The JPATS mission is primarily to transport federal detainees and prisoners in a cost-effective manner, without sacrificing the safety of the public, federal employees, or those in custody.

2. Scope: Primarily JPATS flight operations are conducted domestically;

however, the contractor shall be capable of providing operational services and support to administer the flight planning and ground handling requirements for JPATS fleet of aircraft both domestically and internationally. The contractor shall provide access to a PC based graphical interface to a flight planning engine that provides specific performance and operational criteria to create the most efficient aircraft routing and flight level selection between any two points worldwide. Services shall include and provide unlimited PC based flight planning, ATC (Air Traffic Control) flight plan filing, text and graphical weather including NOTAMS (Notices to Airmen). The PC interface must provide 24 hour daily access at all times for flight planning, weather services and operational support. The equivalent level of service, support and operational hours must also be available via telephone and include operational and technical support as required. JPATS flights conducted domestically will normally not require any services other than PC based access for flight planning and ATC filing purposes. If requested international flights will require industry standard over flight and landing permits and clearances including any ground handling arrangements requested. Short notice international flights will occasionally occur including changes to departure and destination airports for previously scheduled flights.

3. Objectives: The objective of this task is to provide technical and operational support to the US Marshals Service, JPATS program in the area of worldwide flight planning and ground handling services.

4. Tasks: The contractor will tailor their flight support services, as required, to meet the customer’s requirements for flight planning, ground handling and operational support of JPATS aircraft.

4.1 Services: The contractor will support JPATS Boeing 747-400 and

Saab 2000 aircraft under FAR Part 91 operations, and any additional dry and/or wet leased aircraft upon specific request. The additional dry and/or wet leased aircraft are only utilized by JPATS on occasion, and cannot be specified in the contract. Any additional fleet type support for JPATS will be incorporated when required and specifically identified.

4.2 The composition of JPATS aircraft is subject to change, based upon additions or deletions in number and / or changes in type of aircraft. The government reserves the right to revise the fleet type and / or numbers based on expanded or reduced service requirements. The fleet types may vary, but the contract will only be modified if the number of fleet aircraft changes on a permanent basis. The current composition of aircraft is identified as follows:

Type of Aircraft: Three (3) Boeing 737-400 One (1) Saab 2000

4.3 Regulations: All services must comply with all applicable parts of the Federal Aviation Regulations (FARs) as required by JPATS flight operations.

4.4 Performance of Services: The contractor shall provide PC based interface to their flight planning and weather reporting system, technical support for flight planning assistance, operational assistance, IT support for system technical issues, worldwide administrative and operational support services, ground handling support. The services must be available daily on a 24 hour basis. The government will provide the contractor with each aircraft’s performance, operational and technical data as necessary for the performance requirements described in this SOW. The required services shall support Government flight crew personnel with the capability to generate unlimited PC based flight plans, worldwide ATC (Air Traffic Control) flight plan filing, text and graphical weather including NOTAMS (Notices to Airmen).

4.5.1 Flight Planning Interface: The flight planning system must provide, at a minimum, the following:

4.5.1.1 Immediate accessibility.

4.5.1.2 Unlimited access to worldwide current and forecasted

aviation weather in both graphic and text format and NOTAMS (Notices to Airmen).

4.5.1.3 Performance models customized for each aircraft type

listed with the capability to bias performance parameters as required.

4.5.1.4 Ability to store, access, modify and delete pending and historical flight plans.

4.5.1.5 Messaging system that provides the ability to attach a message to a flight plan or weather briefing. There must be enough space allotted to include any remarks relating to country clearance, messages, and Flight Information Region (FIR) boundaries etc. as necessary.

4.5.1.6 For each trip segment the ability to either select: a.) the most advantageous route and altitude designed for the fastest flight or lowest fuel consumption; or b.) a user customized flight plan allowing user selection of routes and altitudes.

4.5.1.7 Pre-formatted ATC flight plan, in both U.S. and

International Civil Aviation Organization (ICAO) standard and fully Integrated Initial Flight Plan Processing System (IFPS) compatible including automatic filing.

4.5.2 The flight plans shall provide the following flight plan outputs as a minimum:

Date and time plan was completed

Aircraft registration number and / or call sign.

Aircraft performance schedule used

Point of arrival (POA), point of departure (POD), and selected alternate(s)

Estimated time of departure

Fuel burn, time and distance to arrival airport, and estimated time of arrival (ETA)

Holding fuel burn and time.

Contingency fuel burn and time.

Take off alternate and distance from POD.

Alternate fuel burn and time.

Taxi out fuel.

Minimum release fuel and time.

Performance data for Extended Twin Engine Operations (ETOPS), for ETOPS capable aircraft, one less engine drift down, en route reclearance information, Equal Time Points and enroute depressurization operations.

Actual take-off weight (TOW), estimated landing weight, operational weight, and payload.

Filed route and altitude.

Abbreviated maximum winds aloft and maximum ICAO standard atmosphere (ISA) deviation statement.

4.5.3 Flight plan waypoints shall include the following data:

Facility identifier and frequency and/or Latitude (LAT)/Longitude

(LONG).

Flight level.

Wind, temp ISA deviation.

True airspeed/ground speed.

Magnetic course/true course.

Leg distance and time.

Leg remaining distance and time.

Fuel flow, fuel used, and fuel remaining.

4.5.4 Technical and Operational Support Availability: The contractor shall provide flight planning support, operational support and technical support 24 hours a day, 7 days a week, with an immediate response time.

4.5.5 Worldwide Administrative and Ground Handling Support

Services: Required services include, but are not limited to facilitating fuel purchase by the Government, directly purchasing aircraft fuel on behalf of the Government, securing aircraft parking and hanger accommodations, aircraft support arrangements for lavatory service, ground electrical power units, pneumatic start units, conditioned air units, interior cleaning, baggage handling, overnight crew transportation and accommodations, aircraft security, and any required local or country permits and clearances at worldwide locations. Ground Handling will only be performed when requested by the Government and vendors will be able to submit separate invoices for those services.

4.5.6 User Training, Over and Above (O&A): At start-up and

throughout the contract term, on-site user training may be required and requested by the government. The contractor may be requested to provide instructors, course materials (syllabus, supplies, books, etc.), and training timelines for this purpose. The contractor shall provide User Training as an O&A on an as needed basis for educational purposes.

The contractor shall have the capability to begin the User Training within two weeks of the funding being placed on the contract.

4.5.7 Travel: Travel may be associated with requirements for onsite training at the JPATS facility located in Oklahoma City, OK. Travel estimates for each person per trip shall be identified in writing when JPATS issues request for training. After government receipt of estimated travel expenses the Contracting Officer, after coordination with the Contracting Officer’s Technical Representative, will authorize Contractor travel by the Travel Authorization Form. All travel arrangements are the responsibility of the Contractor and are reimbursable in accordance with the US Marshals Service travel policies.

5. Deliverables: The contractor shall provide a monthly summary of services utilized through the Internet, Support services, or Call orders for worldwide support. The summary shall identify the services as related to the registration number of the aircraft and JPATS trip number. The report shall be submitted with the monthly invoice. Contractor format of this report is acceptable as long as it provides all required information in an easy to follow format, and be submitted to the Contracting Officer or delegated representative.

6. Period of Performance:

Base Period: 01 October 2017 – 30 September 2018 Option Year 1: 01 October 2018 – 30 September 2019 Option Year 2: 01 October 2019 – 30 September 2020

Option Year 3: 01 October 2020 – 30 September 2021 Option Year 4: 01 October 2021 – 30 September 2022

7. Security: The internet-based flight planning system shall be protected by a Hypertext Transfer Protocol over Secure Socket Layer (HTTPS) with password encryption and some form of authentication at minimum. The contractor shall have the ability, if requested, to restrict access and / or modification by JPATS personnel to specific areas of the flight planning system, which include, but are not limited to aircraft specific data bases, stored routes and aircraft performance parameters.

8. Contracting Officer’s Representative (COR): The Contracting Officer may delegate a representative in writing who will coordinate with the contractor for performance of the services. The COR does not possess authority to change the provisions of terms of the contract, or otherwise commit the Government.

The COR is not authorized to make changes that affect cost, schedule, or scope of work. The Contracting Officer (CO) is the only individual authorized to make these changes.

9. Quality Control: The contractor shall utilize their own internal quality control process to ensure services are performed in accordance with commonly accepted commercial practices and this Statement of Work.

10. Inspection and Acceptance:

10.1 Services: Inspection, acceptance and evaluation of services to be furnished will be performed by the COR. The Government will conduct any inspection and tests deemed reasonable necessary to assure that the services provided conforms with all respects to the contract specifications. Services, which upon inspection are found not to be in conformance with contractual specifications shall be promptly rejected by the COR and a notice of such rejection will be provided to the Contractor by the Contracting Officer.

10.2 Reports and Data (if applicable): The Government will inspect monthly the Contractor’s performance in submitting reports and data as required by the contract. Inspection shall be conducted by the Contracting Officer or the COR. Inspection and evaluation of the

Contractor will be performed to assess the following: (1) compliance with the specifications; (2) responsiveness; (3) timeliness; (4) quality with respect to generally acceptable professional standards, and, (5) compliance with all elements of this contract.

10.3 Performance: In accordance with FAR 42.15, Contractor

Performance Information, the contractor’s overall performance will be evaluated on a periodic basis. The evaluation will include, for example the contractor’s record of forecasting and controlling costs; the contractor’s adherence to contract schedules, including the administrative aspects of performance; the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction and generally, the contractor’s businesslike concern for the interest of the customer.

10.4: Past Performance: Past performance information is relevant information, for future source selection purposes, regarding a contractor’s actions under previously awarded contracts. Additional past performance information is discussed in the Evaluation of Commercial Items.

11. Compliance with Contract Requirements: The Contractor’s efforts under this contract shall be monitored to ensure that the standards are achieved. The

Government reserves the right to inspect and evaluate in a reasonable manner all services rendered during the performance of the contract.

12. Invoicing:

Invoices shall be submitted electronically via email to the following:

Victor Stamps, Contracting Officer, Victor.J.Stamps@usdoj.gov cc: Rebecca.Bonar@usdoj.gov cc: jpats.acctpay@usdoj.gov

Invoices must include:

Name and address of the Contractor.

Invoice date and number.

Contract number, contract line item number and, if applicable, the order number.

Description, quantity, unit of measure, unit price and extended price of the items delivered.

Shipping number and date of shipment, including eh bill of lading number and weight of shipment if shipped on Government bill of lading.

Terms of any discount for prompt payment offered.

Name and address of official to whom payment is to be sent.

Name, title, and phone number of person to notify in event of defective invoice.

Taxpayer Identification Number (TIN)

Electronic funds transfer (EFT) banking information.

mailto:Victor.J.Stamps@usdoj.gov mailto:jpats.acctpay@usdoj.gov