National_Upfit_PWS.doc

Performance Work Statement (PWS)

National Vehicle Outfitting

(NVO)

Performance Work Statement (PWS) National Vehicle Outfitting (NVO) Vision Statement Ensure the United States Marshals Service (USMS) mission success by providing logistical innovation, positive customer experiences, and law enforcement compliance with safety, the sum total of which creates “a one-stop-shop for vehicle outfitting."

1 Introduction

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools materials, supervision, other items and non-personal services necessary to provide National Vehicle Outfitting (NVO), as defined in this performance work statement (PWS), except for those items specified as government furnished property and services. The Contractor shall preform to the standards in this contract.

1.1 Objective

The objective of this contract is to be a premier vehicle outfitting service for a one-stop-shop for the production of a high-quality outfitted law enforcement vehicle; to include receipt, outfitting, and logistical follow on to the final USMS customer.

1.2 Background

The current outfitting contract scope of operations includes:

· The USMS receives the vehicles at the USMS Headquarters building (HQ) located in Alexandria, VA.

· The USMS then drives the vehicles to the current contract located in Alexandria, VA.

· The current contactor has limitations on the number of vehicles that can be parked at their facility, so the USMS parks any excess overflow at the HQ.

· The vehicle is outfitted.

· The USMS inspects the vehicle at the contractor facility.

· The USMS then drives the vehicles and parks them at the HQ preparing for shipment.

· The USMS then ships the vehicles to their final destination.

The USMS vehicle fleet is comprised of agency owend passenger sedans, sports utility vehicles (SUV), heavy and light duty pickup trucks, minivans, and General Service Administration (GSA) leased passenger/cargo vans. The USMS purchases vehicle models which blend in with the general vehicle population as to not be recognized as police cars.

1.3 Scope

The scope of the NVO contract is to:

· Consolidate the activities of the USMS on the operational and strategic level for a cost effective innovative outfitting contract to include reception and follow on shipment of the vehicles.

All government-owned non-special purpose vehicles, regardless of manufacturer configuration are outfitted with sirens, lights, window tinting, and communication equipment. Poliy dictates the use of gun/equipment vaults to protect law enforcement sensitive items stored in the agency owned vehicles.

The estimated ordering is a minimum of

The NUO contract shall be executed in three (3) Phases with cost effective transportation:

1.4 Period of Performance

The period of performance (POP) shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The POP reads as follows:

1.5 Monthly Billing Cycle

The monthly billing cycle will be as follows: The Contractor will bill the USMS, as outlined by the chart below. If the below dates fall on a Holiday, the preceding business day shall be the date of the monthly review and the billing are due All monthly invoices must be submitted and reviewed by the COR prior to submission for payment. Payments will be made according to the Prompt Payment Act.

1.6 Place of Performance

The NVO work to be performed under this contract shall be at the Contractor’s facility. The Contractor’s Warehouse Facility shall not exceed a 100 mile radius of the USMS Headquarters building located at 1215 S. Clark Street, Arlington, VA

1.7 Type of contract

The USMS will award a Firm Fixed Price (FFP) Contract using an indefinite delivery/indefinite quantity(ID/IQ) vehicles.

The ordering minimum is thirty-five (35) vehicles per year, and an estimate of one(1) to two(2) task orders per week with an estimated quantity of 3-5 vehicles outfitting per task order.

Vehicle requests for outfitting will be requested by the issuance of a fully funded task order (enclosed).

Vehicles are expected to be outfitted at a rate not more than one vehicle every two (2) business days, not to include shipping time, from the acceptance of the original tempalte/prototype design for the first delivery, unless extended in writing by the Contracting Officer Representative (COR) as a result of a major modifications.

1.8 Contracting Officer Representative (COR)

The COR will be identified by a separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the CO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.9 Identification of Contractor Employees

All contract personnel shall be wear a uniform and/or equivalent that identifies the contractor personnel to avoid creating an impression in the minds of the members of the public that they are Government officials.

All contract personnel attending meetings, answering Government telephones, and working in other situations where their status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by the Contractor are suitably marked as Contractor products or that participation is appropriately disclosed.

Specifically for written communication, to include any and all memoranda, letters, e-mails, publications, abstracts, manuscripts, business cards, etc. the signature block will read Name, Title (Position), Contracting Company, Address, Office Numbers, E-mail Address

1.10 Organizational Conflict of Interest

An offeror shall identify in its proposal, quote, bid, or any resulting contract, any potential or actual Organizational and Consultant Conflicts of Interest (OCCI) as described in FAR Subpart 9.5. This includes actual or potential conflicts of interests of proposed subcontractors (subs). If an offeror identified in its proposal, quote, bid or any resulting contract, a potential or actual conflict of interests the offeror shall submit an Organizational and Consultant Conflicts of Interest Plan (OCCIP) to the CO. The OCCIP shall describe how the offeror addresses potential or actual conflicts of interest and identify how they will avoid, neutralize, or mitigate present or future conflicts of interest.

Offerors must consider whether their involvement and participation raises any OCCI issues, especially in the following areas when: providing systems engineering and technical direction, preparing specifications or work statements and/or objectives, providing evaluation services, and obtaining access to proprietary information.

If a prime or sub breaches any of the OCCI restrictions, or does not disclose or misrepresents any relevant facts concerning its conflict of interest, the Government may take appropriate action, including terminating the contract, in addition to any remedies that may be other permitted by the contract or operation of law.

Be aware that offeror’s that develop, write, advise, provide directions, consult on, serves as a sub on, or provided input into procurement strategy, specifications, requirements, performance work statement, and/or RFP’s for a proposed procurement could potentially be excluded from bidding or submitting a proposal to compete from the award of such procurement.

The offeror must include any individual employee who has an immediate family member that has developed, written, advised, provided directions, consulted on, served as a sub on, or provided input into procurement strategy, specifications, requirements, performance work statement, and/or RFP’s/IFB’s for a proposed procurement.

Immediate family members include grandparents, parents, in-law, sibling, spouse, child or grandchild, whether the family relationship exists by blood, adoption, or law.

The offeror shall require that all parties affiliated with its organization to regularly make full disclosure of any actual, potential, or perceived conflict of interest, and should describe the process and or timing for doing so to the Government.

2 General Requirements

This section describes the general requirements for this effort. The following sub-sections provide details of various considerations on this effort.

2.1 Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees.

It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Contracting Officer (CO) and Contracting Officer Representative (COR) immediately.

2.2 Business Relations

The contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

2.3 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.3.1 Contract Management

The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor must maintain continuity between the NVO support operations at the Contractor warehouse and the Contractor's corporate offices.

2.3.2 Contract Administration

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

2.3.3 Personnel Administration

The contractor shall provide the following management and support as required. The contractor shall provide for employees during designated Government non-work days or other periods where Government offices are closed due to weather or security conditions. The contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The contractor shall make necessary travel arrangements for employees. The contractor shall provide necessary infrastructure to support contract tasks

The contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

2.4 Subcontract Management

The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Contracting Officer (CO) or Contracting Officer Representative (COR).

2.5 Contractor Key Personnel, Disciplines, and Specialties

The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The contractor shall ensure the labor categories as defined in the Labor Categories document (see attachment), labor rates, and man-hours utilized in the performance of each Task Order (PWS line item) issued hereunder will be the minimum necessary to accomplish the task.

The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract. All personnel on this USMS contract must have a minimum of a SENSITIVE BUT UNCLASSIFIED (SBU) clearance.

The key personnel are:

Key Personnel

Program Manager

Program Manager

The Program Manager is responsible for, but not limited to, ensuring that assigned engagements are professionally managed and all deliverables meet the USMS’s expectations. The Program Manager achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality and customer-service standards; resolving problems; completing audits; identifying trends; and implementing change. The Program Manager meets financial objectives by forecasting requirements, preparing an annual project budget and project plan, scheduling resources, analyzing variances and initiating corrective actions when required. The Program Manager serves as the primary interface with the USMS leadership in identifying other client areas that may benefit from the solutions provided.

Functional Responsibility: The Project Manager monitors project performance against engagement milestones; manages client expectations; coordinates resources and processes to achieve engagement work plan; recommends changes to the engagement staff over the life of the project; manages project budgets and prepares client billings as appropriate; ensures all project documentation is maintained in accordance with consulting standards.

2.6 Location and Hours of Work

Accomplishment of the results contained in this PWS requires work at the Contractor’s warehouse and at various contractor, subcontractor, and Government facilities.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential for the quality of the outfitted vehicles.

2.9 Special Qualifications

2.9.1 Access Control

All persons requiring access to USMS facilities or information as a part of this contract must be a citizen of the United States and is required to submit their citizenship in the form of a copy of a notarized birth certificate, U.S. Passport, U.S. Citizenship and Immigration Service (USCIS) Certificate of Citizenship, and/or USCIS Certificate of Naturalization with their resume.

2.9.2 In and Out-Processing

All persons requiring routine access to USMS facilities or USMS automated information networks are required to complete, at no cost to the USMS, all in and out-processing requirements to include newcomer’s orientation.

2.9.3 Annual Training & Media Disposal/Reuse

Annual Training: All contractors requiring routine access to USMS facilities or automated information networks, or to perform official travel on behalf of USMS as part of this contract must complete, at no cost to the USMS, the initial Security Education and Awareness provided by the USMS.

Media Disposal: When no longer usable, optical discs, USB flash drives, memory cards, floppy disks/zip disks, and other similar external storage media devices used to process government information shall be destroyed, at no cost to the USMS, by cross-cut shredding, incineration, or degaussing, whichever method is available, appropriate, as determined by the Government. Classified media shall be disposed of in accordance with measures established by National Security Agency (NSA).

Information Technology (IT) systems that have processed, stored or transmitted information shall not be released until the equipment is sanitized and all stored information has been cleared per NSA standards or greater. At no cost to the USMS, the Contractor shall propose, through the COR, the sanitation method. At minimum, sensitive but unclassified (SBU) information, the sanitization method shall be approved by the USMS Assistant Director IT/Chief Information Officer (CIO) as the authorizing official. For classified systems, NSA-approved measures shall be used, and then approved by the USMS Assistant Director IT/CIO. This requirement includes equipment transferred to schools.

Any Contractor-owned equipment used to process or store USMS data shall be sanitized, at no cost to the USMS, according to government regulations when the Contractor-owned equipment is disposed of or at the end of the contract.

Media Reuse: When no longer required for mission or project completion, IT storage media, when in the best interest of cost savings, will be reutilized as approved by the COR. Storage media shall be overwritten with software and protected consistent with the data sensitivity and/or at the highest classification level at which they were previously used, whichever the Contractor deems appropriate.

2.9.4 Information Security

All persons performing under this contract shall protect and safeguard information in accordance with Department of Justice (DOJ) and USMS directives, instructions and procedures. These same persons shall have to immediately report any deviations or violation of this guidance, or any unusual or suspicious activity to the COR and the USMS Security Office, with the Security Office taking precedence. These same persons will provide assistance and full cooperation, at no cost to the USMS, in any subsequent investigation or inquiries conducted by the USMS or other government agencies.

All Information Systems (IS) that process, store, or transmit USMS information are required to establish a process to ensure that adequate security is in place. The IS are subject to federal, departmental, and USMS policies and procedures. The Contractor shall comply with best security practices and follow the security guidelines of the approved Interconnection Agreements. The Contractor shall make reasonable efforts within the existing IT system to implement the following security controls: system security categorization, access control, awareness and training, audit and accountability, incident response identification and authentication, password management, accountability and audit trails, warning banner, assignments and segregation of system responsibilities/permission, personnel security, physical and environmental security, storage and marking.

Sufficient security standards shall be employed by the Contractor to prevent accidental disclosure, unauthorized access to data and data files, unauthorized software modification, or divulgence of confidential processing procedures.

Limited Official Use (LOU): Unclassified information that has been determined to require protection against unauthorized disclosure must be identified as LOU to ensure that all persons having access to the information are aware of the protection requirement. The method of identification of LOU material is to be marked as “LIMITED OFFICIAL USE” on the first page of the material as a footer, or other approved areas as directed by USMS guidance, on each subsequent page.

Material containing LOU information may further be identified by the use of Form USM-5 LIMITED OFFICIAL USE cover sheet. The use of this cover sheet is primarily to protect against inadvertent visual disclosure of information on the first page. It can be used in lieu of the requirement to apply the LOU marking on the first page of the material. When cover sheets are used, they should be affixed to documents using staplers, so as to preclude disassociation of the document from the cover sheet. Large or otherwise voluminous quantities of unmarked LOU information housed in a protected area or in containers within a protected area need not be individually marked until the information is removed from the storage container or protected area. Protected area or containers storing information designated as LOU but not yet individually marked must be posted to identify the contents as LOU and to promulgate the requirement to mark individual records when they are removed from the container for any reason.

Electronically transmitted messages or data containing LOU information will be preceded by the term “Limited Official Use” at the beginning of the text.

The Contractor, at no cost to the USMS, will ensure that all personnel working with LOU information have a favorably adjudicated background investigation of the same scope as is required for USMS employees and follow the guidelines in the Interconnection Agreements, prior to granting access to LOU information.

Encryption: Encryption technology shall be applied to the following during transmission: password and symmetric or private asymmetric keys from their point of origin to their destination; activities of a system administrator or for system maintenance that could affect the security of another networked system, packets transmitted on wireless network segments; classified information using equipment and keying material approved by the National Security Agency (NSA) (Type 1 products).

Encryption technology shall be applied to the following while they are electronically stored: passwords, symmetric or private asymmetric keys, information, applications, and databases stored on laptop computer.

SBU IT systems employing encryption shall comply with applicable Federal Information Processing Standards (FIPS) publications and guidelines for encryption, except in those situations where encryption products or technologies are prohibited from exportation or deployment in a foreign country, across a national boundary, or in cooperation with a foreign country. In those cases, other compatible encryption technology can be considered upon a favorable determination of their protection by the DOJ CIO.

Waivers for use of noncompliant encryption must be approved in writing by the DOJ CIO.

2.9.5 Data Rights

All products generated by the Contractor shall be provided with unlimited rights to the USMS. This shall include, but is not limited to, all briefs, proposals (both verbal and written), source code and executable, documents, and hardware. All information, techniques, strategy, and derived components that are associated to this effort shall also be provided with unlimited right to the Government.

All deliverables and work under any resultant contract shall be in accordance with FAR clause 52.227-14. Rights in Data – General.

The Contractor shall be prepared to provide all associated documentation to include: requirements definition documentation, requirements traceability matrix, user’s guides, configuration and installation guides, runtime interface document, version description documents, release notes, test plans, test procedures, test reports, change requests, software description document, system security authorization agreement, system and deployment schedules, work plans, transition plans, interface control documents, training management plan, and other documentation as required by USMS ITD and ITD/MSD policies and directed by the COR

2.9.6 Computer Use

Use of DOJ computers is For Official Use Only (FOUO). Computer use is subject to monitoring at any time. All data generated or collected on USMS computers becomes property of the U.S. Government and its release is subject to the needs of the government. No person is authorized to introduce computer hardware, software, data storage media, physically or electronically into a USMS facility, USMS computer, or USMS controlled network device without prior written approval of the Milestone Decision Authority and notification to the COR and Security Office. Downloading and transmitting of information within the USMS’s custody is prohibited except as provided for in terms of this contract.

In the event that the Contractor violates the DOJ Computer Use, the total cost of the IT hardware, software, and accessories reset shall be deducted from the monthly payment due to the Contractor.

2.9.7 Emergencies

While in USMS facilities, or other government facilities on the USMS’s behalf and as part of this contract, the Contractor shall comply with posted evacuation procedures and instructions provided by security and emergency management personnel.

2.9 Security Requirements

The required minimum background investigation for this contract is a full Background Investigation (BI) at the time of the proposal submission. However, it is preferred that the contracting company provides the name of applicants who have a prior federal Single Scope Background Investigation (SSBI). The Contractor personnel must maintain the level of security required for the life of the contract.

2.9.1 Personnel Security

BACKGROUND INVESTIGATIONS, PERSONNEL SECURITY LANGUAGE FOR NON CLASSIFIED (NO SECURITY CLEARANCE) CONTRACTS

The contractor shall ensure that the person(s) to be utilized in the performance of this contract shall have submitted to the federal government completed security/suitability background investigation required in this clause. The intent and purpose of the investigation is to preclude the assignment of any individual who poses a threat or unacceptable risk to the United States Marshals Service (USMS) due to past unlawful/ inappropriate behavior or any issues which negatively affect his/her suitability for work on a USMS contract. The contractor shall assure that each prospective contract or sub-contract employee furnishes all required data in the form and format determined by the USMS Background Investigations Branch (BIB) or the Security Programs Manager.

The government reserves the right to reject any personnel proposed to work on this contract if any derogatory information is discovered during or after the background investigation. The government also reserves the right to reinvestigate any individual working on this contract, as deemed necessary.

After completion of the background investigation, the government will review the results and determine if the individual is suitable to perform under the contract. The contractor will be informed of the suitability determination for each person in writing. The contractor is prohibited from allowing or directing any individual to perform under this contract prior to the authorization of BIB.

2.9.1 Acceptability of Previous Investigations/Clearances

Work under this contract is SENSITIVE BUT UNCLASSIFIED (SBU). However, the cleared warehouse support/driver as the key personnel must have a Top Secret, Critical-Sensitive clearance.

Whenever a Contractor employee has been the subject of a prior background investigation that was conducted by an investigative unit of another federal government agency and the investigation meets the standards prescribed in the following paragraphs, an approval may be granted provided that: there has been no continuous (not cumulative) break in federal contract/service employment of more than two (2) years, and the required investigation was conducted no more than 60 months prior to the date of the award and a favorable adjudicative decision was made. If the prior investigation does not meet such standards, a supplemental or additional investigation shall be conducted. Even though a previous investigation is accepted as meeting the standard, a current FBI National Crime Information Center (NCIC) check must be completed, an OF-306, Declaration for Federal Employment, and a Department of Justice form 555 may also be required. Acceptance of a prior investigation does not in and of itself convey approval for access to USMS facilities or information systems. The BIB will be the final authority on the suitability of the previous investigation.

2.9.2 Provisions required by Homeland Security Presidential Directive 12 (HSPD-12)

These positions are to be considered high risk public trust positions. Work under this contract is SENSITIVE BUT UNCLASSIFIED (SBU). Applicants selected, and subsequently approved by the USMS, shall have limited unescorted access to USMS space while in the performance of their duties and during normal business hours.

All personnel employed by the contractor under this PWS are subject to meeting personnel security requirements as set forth by the USMS and other applicable rules and regulations. Contractor personnel, who require access to a USMS facility for six months or longer and/or who require “unescorted access” to USMS space and/or access to USMS IT systems, will be subject to identity proofing and other provisions of HSPD-12. A USM-394 is designed for this purpose. Contractor applicants must appear in person before the COTR or other government employee and present two original forms of proper identification, one of which is a valid federal, state or county government issued picture identification. Please refrain from using a Social Security card or a copy of a birth certificate. (Photo ID’s are usually the best). The USMS representative must then authenticate the identity of each person and complete sections II of the USM 394and sign on line 25. The contractor must supply an e-mail address for each applicant and should be included on the USM-394. If no e-mail address is available, an e-mail address for the contractor or other point of contact (POC) shall be provided. The COTR will then be responsible for forwarding this information to the BIB utilizing the following e-mail address: OSP-Contractor@usdoj.gov. The BIB team will then create an on line account in the Office of Personnel Management (OPM) system known as the Electronic Questionnaire Investigative Processing (e-QIP) and transmit instructions via e-mail to the applicant or point of contact if a new background is needed. The contractor applicant must comply with the instructions as failure to do so could adversely affect their ability to commence work. The BIB will advise the COTR of the results of the background investigation by issuing either an approval or disapproval notice.

The contractor is responsible for pre-screening prospective employees for suitability to work on this contract and for assuring that all prospective employees have a government performed background investigation completed prior to assignment to the contract. The contractor shall ensure that the person(s) to be utilized in the performance of this contract have been approved by the USMS BIB as a result of the government performed background investigation required by this contract section.

The BIB may grant a temporary waiver (conditional approval) after receipt of favorable NCIC/NLETS inquiries, a review of a recently completed security questionnaire, favorable results of the FBI fingerprint check and verification of the scheduled date by OPM of the required background investigation, and if a written request was forwarded to and approved by the BIB.

During the life of the contract, the Contractor or COTR shall report to the BIB any significant incidents involving individuals previously cleared and assigned to this contract. Significant incidents include, but are not limited to: arrests, convictions, adverse civil judgments, liens, seriously delinquent financial accounts or administrative disciplinary actions or any other matter which h could negatively affect the e integrity and efficiency of the USMS. Based on the information provided, the USMS BIB will make a determination as to whether an employee may continue to work on this contract. Persons convicted of felonies will be considered unsuitable for employment under this contract. If the Contractor fails to report current significant incidents and the USMS subsequently uncovers such information, the matter could be referred to the USMS Office of General Counsel and/or the Procurement Office for further review for default.

2.9.3 Employment of Foreign Nationals

In compliance with Section 24, Personnel Security, of DOJ order #2640.2E, Information Technology Security, foreign nationals are not authorized to access or assist in the development, operation, management or maintenance of Department of Justice IT systems including all component systems unless a waiver is granted by the Head of the Component, with the concurrence of the Department of Justice Department Security Officer (DSO) and the Chief Information Officer (CIO).

2.10 Physical Security

The Contractor shall be responsible for safeguarding all the USMS equipment, information and property provided for use. At the close of each work period, the USMS facilities, equipment, and materials shall be secured and accounted for.

2.11 Key Control

The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the USMS are not lost or misplaced and are not used by unauthorized persons. NOTE: all references to keys include key cards.

No keys issued to the Contractor by the USMS shall be duplicated. The Contractor shall develop procedures covering the key control that shall be included in the QCP. Such procedures shall include turn-in of any issued key by personnel who no longer require access to secured areas. The Contractor shall immediately report any occurrences of lost or duplicate key/key cards to the CO.

In the event keys, other than a master key are lost or duplicated, the Contractor shall upon the direction of the CO with approval from the appropriate USMS division/districts, re-key or replace the affected lock or locks. However, the USMS, as its option, may replace the affected lock or locks or perform re-keying.

When replacement of locks or re-keying is performed by the USMS, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due to the Contractor. The Contractor shall prohibit the use of government issued keys/key cards by any person other than the Contractor’s employees. The Contractor shall prohibit the opening of secured areas by employees to permit entrance of persons other than employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR or CO.

The Contractor shall establish and implement methods of ensuring all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combination no longer have a need to know such combinations. The procedures shall be laid out in the Contractor’s QCP.

In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the CO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the CO.

3 Specific Tasks: The Contractor shall develop sustainment management for vehicle outfitting.

3.1 The Contractor shall provide outfitting for the following four (4) vehicle categories:

· Sedan

· Sports Utility Vehicles (SUV)/Minivan

· Pickup Trucks

· Passenger Cargo Van All installation specification are provided below. Vendor should provide drawings showing the location size of the specifications once placed on the vehicles.

The outfitting package shall include the following commercially available products:

3.1.1 Tint

The factory-installed tint line shall be the only tint on the windshield. Where requested by the COR, tint cut-outs on the side and rear windows shall allow emergency lighting ot be visible from the outside when illuminated.

3.1.2 High Resolution Emergency LED/Strobe Lighting System

High resolution emergency LED/Strobe Lighting System shall provide maximum visibility when illuminated, but be as inconspicuous as possible when not, consistent with state-specific police vehicle color standards (e.g. red/blue, all blue, or all red). Where possible, all emergency lighting shall illuminate with a single or minimal number of switches easily accessible to the driver and at least a secondary switch that will simultaneously illuminate the rear and read side lighting only. Unless other specified by the COR, lighting capabilities shall include:

· Strobe lighting in four corners of the vehicles (generally installed in the headlight and/or corner markers and taillight housing).

· Headlight and taillight alternating flashing (A/K/A, Wig-wag, and or flasher).

· No less than two (2) LED/Strobe lighting components to be installed in the front grill that re each concealable with a clear lends that color when illuminated.

· LED/Strobe slim or compact-type lighting mounts to be located above the rearview mirror or at or near the windshield tint line to maximize identification as a police vehicle when illuminated, but minimize visibility from the outside when not.

· LED/Strobe mounts in the rear window area to maximize identification as a police vehicle to persons approaching form a distance in the rear. Unless other approved by the COR, rear signal(s) shall attach to the rear pull-up access door.

· Single LED/strobe slim or compact-type mounts on each side of the front rear side windows to maximize identification as a police vehicle.

· Strobe power supply, cabling, and wiring, al that shall be concealed within the interior of the vehicle.

3.1.3 Siren amplifier, speaker, brackets, power control center/switches

· 100 watt speaker that shall be installed behind the front grill (i.e., exterior mounting is not acceptable).

· Speaker bracket consistent with the specified vehicle.

· Siren amplifier that shall include wail, yelp, a third hi-low (e.g., phaser, or similar) and air horn-type tones, and also the ability to communicate through a public address (PA) microphone.

· Power control center/switches to activate emergency lighting and siren that will mount into/onto a console.

· All wiring shall be concealed within the vehicle to the greatest extent possible.

· Am interior security storage vault that is 100% steel/aluminum construction. The vault shall fit into the vehicle storage area behind the rear passenger seating or trunk and consistent with OEM standards. The vault, mounted on a frame to be constructed by the contractor and shall be painted as to blend with the interior color of the vehicle, shall allow for some equipment to rest on its top surface. The vault shall be equipped with a universal key and/or combination locking system.

3.1.4 Laptop Stand

Laptop stand with an swing arm, security locking system, and compatible with the console and glove boxes of the vehicle. Installation will be at or near the front passenger seating area for access by the driver. Unibody damage shall be avoided.

3.1.5 Installation of USMS-Supplied Item

Installation of USMS-supplied transceiver radio wiring, harness, and brackets. The radio channel, volume, and programming controls are maintained on the head. Radio deck shall be concealed within the vehicle, but accessible without a requirement to unbolt and remove seating.

3.1.6 Installation of Antenna

OEM look-a-like, cellular look-a-like, or hockey-puck look-a-like VHF narrow band radio antenna.

3.1.7 Illumination of Emergency Devices

Device linked to the vehicle’s battery to allow for emergency equipment to remain illuminated and activated when the vehicle ignition is turned in the off position.

3.1.8 Installation of Hardware

Hardware (e.g. nuts, bolts, switches, wiring, etc.). All wiring shall be concealed to the greatest extent possible on the exterior and interior and be consistent with safety standards.

3.2 Sedan Outfitting Specifications/Requirements:

3.2.1 Sedan Emergency Equipment

· LED Dash Light (Red/Blue)

· LED Grill Light (Red/Blue)

· Vertex Super-LED-Hide –A-Way (Clear)

· 100 Watt 12 VDC Siren

· Remote Microphone

· USMS issued Motorola raido/wiring Harness

· 100 Watt Speaker

· Speaker Mount

· Vault – interior security storage vault that is 100% steel/aluminum construction

· Laptop stand with an adjustable swing arm, security locking system, and compatible with the console and glove boxes of the vehicle.

3.2.2 Description of Work to be Preformed

· Front Lighting consists of three groups of lights:

· Two (2) LED Grill lights red/blue (unless otherwise specified by the state statues) in color mounted low on the front bumper below and to the right and left of the grill.

· Two (2) hide-away lights clear in color mounted in the lower front corners of the bumper area one on each side of the vehicle.

· Two (2) Spirfire (red/blue) LED dash lights mounted using custom aluminum brackets in the windshield are connected using the stock driver and passenger mirror brackets.

· Rear lighting consists of:

· Two (2) Spitfire red/blue LED dash lights mounted using custom bracket to the rear window area facing out the rear of the vehicle.

· Two (2) Hide-away LED’s (clear)

3.2.3 XXX Minivans/….

· All sites as directed by this PWS.

· Sorted by destination and by final recipient.

3.2.4 Special Projects

Point to Point Courier service.

4 Special Requirements

This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

4.1 Security and Safety

OSHA, DOJ Policies & USMS Policies

4.2 Transition

4.2.1 Phase In/Phase Out Period

To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

Phase In Period: Shall be the first thirty (30) days from Contract award date and be at no cost to the USMS. During this period, the Contractor shall plan and manage those activities necessary to transition service from the existing service provider.

The Contractor shall be responsible for transitioning current operational responsibilities and open projects to its control. Transition activities include planning, discover, and programmatic functions (e.g. Contract Management, Human Resource Management, Quality Assurance, etc.) necessary to transfer all logistical and technical support to the new Contractor’s operations. Transition shall include all activities necessary to establish Back Office Support (e.g. for finance and accounting) or other Contractor resources (e.g. Personnel, subcontractors, vendors).

If the Contractor cannot meet the phase in period, the USMS will deduct 1% from the net billable amount from the first invoice of the contract performance period.

Phase Out Period: Upon termination and/or completion of this contract, there will be a 45 days transition period at no cost to the USMS. The transition period is to include, but is not limited to, at no cost to the USMS, completed Standard Operating Procedures (SOP), training to the incoming staff to ensure no disruption of service, and any other tasks assigned by the COR. Final payment will be held, at zero interest, until the COR certifies that the assigned work is complete. The contract will then be closed in accordance with FAR part 4.804.

Toward the end of the contract term, the Contractor shall be required to support a successor Contractor, see FAR 52.237-3. In addition, during contract performance the Government’s needs or requirements could potentially alter the support efforts required by this contract. The Contractor shall cooperate to affect and effective, orderly and efficient Phase In/Phase Out to any such successor Contractor. The Contractor shall be required to phase to the existing contract turning over total contract control to the new Contractor in a well-organized, systematic, and planned manner. The incumbent shall meet as necessary with the new Contract at no cost to the USMS during the Phase Out period.

4.2.2 Post Award Conference/Periodic Progress Meetings

The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The CO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the CO and/or COR will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

4.3 Government Furnished Items and Services

4.3.1 Services

The USMS will provide the Contractor a liaison with the PSB to assist with the processing of the security clearances and to help issue badges to the Contractor for the phase in portion of the contract and for any/all modifications.

4.3.2 Equipment

The Government will provide the computer hardware and software for the Contractor’s use in performance of tasks outline in this PWS. The Government will provide all of the commodities to be warehoused to include, but not limited to the USMS paper supply, furniture, and excess equipment for GSA and Unicor Facilities.

4.3.3 FED EX Account

The Government will provide the USMS FED EX Account for packages identified to be shipped via FED EX.

4.4 Contractor Furnished Items and Responsibilities

4.4. 1 Materials

The Contractor shall provide, if not provided by the USMS as outlined in this PWS section 3, Government furnished equipment, furnish materials supplies, and equipment necessary to meet the requirements in this PWS, at no cost to the USMS.

4.3.2 Facilities

The Contractor will provide the necessary workspace for the Contractor staff to provide the support outlined in the PWS to include desk space, telephones, computer, and other items necessary to maintain a warehouse environment.

4.3.3 Utilities

The USMS will provide the Contractor with all utilities in the facility to be available for the Contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

4.3.4 Equipment

The Contractor will provide all equipment for the Contractor’s use in performance of tasks outline in this PWS.

4.3.5 Materials

The Contractor will provide the necessary materials, meaning what is provided to USMS employees, office supplies for the Contractor to use in performance of the tasks outlined in this PWS.

4.4.6 Lean Six Sigma or Equivalent Certification

The Contractor shall possess a lean six sigma or equivalent industry certification with a focused set of techniques and tools for process improvement and cost effectiveness.

4.5 Environmental Requirements

The contractor shall comply with all documents listed below as mandatory and referenced under paragraph 3.0, Performance Requirements. Mandatory compliance:

OSHA Link: www.osha.gov/index.html USMS Policy: Policy 7.5, Environmental Management Program.

4.6 Quality

This section describes the Quality Control components for this effort. The following sub-sections provide details of various considerations on this effort.

4.6.1 Quality Control

The Contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure effective quality services are performed in accordance with…