Past_Performance_Questionnaire_for_RFQ___DJF-16-3490-PR-0010934-1.docx

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Solicitation number
DJF-16-3490-PR-0010934-1
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PAST PERFORMANCE QUESTIONNAIRE- VENDOR SHALL HAVE COMPANIES COMPLETE AT LEAST 2 OF THESE AND SUBMIT DIRECTLY TO THE CONTRACTING OFFICER.

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PAST PERFORMANCE QUESTIONNAIRE

Solicitation# DJF-16-3490-PR-0010934-1 Please complete this Questionnaire and e-mail to Contracting Officer David P. Yates

We are currently in the process of preparing our quote for the Federal Bureau of Investigation Request for Quote # DJF-16-3490-PR-0010934-1. As part of our quote, we have listed you as a reference on our performance for this type of service with your company or agency under the previous/current contract or service order listed below. Your input on our performance is therefore requested.

Please complete this Questionnaire and e-mail to Contracting Officer David P. Yates at David.Yates@ic.fbi.gov.

Questionnaire is due to David P. Yates no later than 10:00 AM EST on September 21, 2016. Questionnaire must be submitted directly to the Contracting Officer from a corporate email account.

Please inform the company who sent you this past performance questionnaire if you will not be able to complete it and submit it before 10:00 AM EST on September 21, 2016. The quoter (vendor) has to submit two positive past performance questionnaires to be considered for award.

If you will not be available on September 21, 2016 for verification of this past performance evaluation, please indicate another POC for the contacting officer to contact if additional information is need.

Alternate POC name: ________________________________________

Alternate POC phone number: _________________________________

Alternate POC e-mail address: _________________________________

Thank you.

NAME OF THE QUOTER/COMPANY THAT SENT YOU THE PAST PERFORMANCE QUESTIONNAIRE: .

Phone: Fax:

E-Mail:

I. Current or Historical Contract Information

CONTRACT REFERENCED:

1. Contract or Identifying Number: ________________________________________________

2. Contract Value: _____________________________________________________________

3. Period of Performance: ______________________________________________________________________________

4. Brief description of services provided:

5. Name of Person Completing Questionnaire: _______________________________________

Agency/Company:

Title: __________________________________ Phone: _____________________________

E-mail: _____________________________________________________________________

II. EVALUATION. Please rate the Contractor utilizing the guide below. Explanatory narratives for as many responses as possible would be appreciated. These narratives need not be lengthy, just detailed. Attach additional pages if more space is needed.

Evaluation Definitions –

The following definitions should be used in the assessment of Contractor performance.

EXCEPTIONAL
Performance EXCEEDS MOST contractual requirements. The performance of areas being assessed was accomplished with few minor issues or concerns.
VERY GOOD
Performance EXCEEDS SOME contractual requirements. The performance of areas being assessed was accomplished with few minor issues or concerns, for which the Contractor’s corrective actions were highly effective.
SATISFACTORY
Performance MEETS contractual requirements.

The performance of the areas being assessed contains minor issues or concerns, for which corrective actions taken by the Contractor were effective.

MARGINAL
Performance MEETS SOME contractual requirements. The performance of the areas being assessed includes significant problems, issues, or concerns for which corrective actions taken by the Contractor were only somewhat effective.
UNSATISFACTORY
Performance DOES NOT MEET contractual requirement. The performance of the areas being assessed includes serious problems, issues, or concerns for which the Contractor’s corrective actions were ineffective.
NOT APPLICABLE (N/A)
Performance information not recent or relevant as defined in the Solicitation. Unable to provide assessment.

Past Performance Evaluation

Question 1. Performance

What is your assessment of the Contractor’s ability to meet your requirements?

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
N/A

Performance

Comments, if any.

Questions 2 and 3. Timeliness

What is your assessment of the Contractor’s ability to provide products in a timely manner?

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
N/A

Timeliness (Delivery/Response to Emails & Calls/)

Ability to Resolve Timeliness Problems

Question 4. Quality of Product

What is your assessment of the Contractor’s ability to meet requirements, the overall quality of the delivery/service?

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory
N/A

Quality of Shipments

Question 5. Overall Rating of Contractor’s performance

What is your overall rating of Contractor’s performance (requirements, schedule, and price) on contract being assessed?

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory

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