B.4.1 - Questions+Responses - v20210831.pdf
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- Attached to
- Anonymous-TIP solution & support services Federal contract opportunity
- Solicitation number
- DJA-21-AOSI-PR-0735
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| B.3.1 - SOW_F - v20210831.pdf | ||
| B.3.1 - SOW_F - v20210824.pdf | ||
| B.4.1 - ATF's Terms - v20210824.pdf |
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Questions & Responses Req #DJA-21-AOSI-PR-0735 | SAM
Anonymous-TIP solution & Support Services
1. …Could you please verify the due date for the proposal? I see that questions are due on
August 31st, but not exactly confident on the proposal due date.
a. ATF’s Response: Quotations were previously due @ 3pm Eastern Standard Time
(E.S.T.) on 9/1/2021 per the due date in SAM under the General Section. The RFQ has been amended to extend the due date to 3pm E.S.T. on 9/3/2021.
2. Does the ATF intend to have all tips fielded by a contractor and then assigned to the appropriate location, or will ATF centers receive these tips directly?
a. ATF’s Response: Per the updated SOW, the TIP solution/system shall automatically route the tip(s) to the respective CGIC group(s) and JSOC using its geofencing feature.
3. For tips sent by text, is it the intention that these texted tips are received by the contractor, responded to by the contractor and then assigned to an ATF location; or will an ATF representative receive and respond to tips sent by text message?
a. ATF’s Response: The respective ATF CGIC group(s) and/or JSOC will respond to the tip/tipster; the contractor shall not respond to the tip/tipster. Also, per the updated SOW, the TIP solution/system shall receive the tip(s) and automatically route such to the respective CGIC group(s) and JSOC using its geofencing feature.
4. The notice indicates that the tip solution should have the ability to conduct live chats with the person who is submitting a tip. Will the contractor conduct these live chats, or will an ATF representative be responsible for responding to live chat requests?
a. ATF’s Response: Per the SOW, ATF will conduct these live chats via the TIP solution.
5. Is there a specific form or format that should be used when submitting a bid?
a. ATF’s Response: The Description field in SAM has been updated/amended to insert provide the format of the submission (i.e., Word, Adobe and Excel) under the Quotation Instructions section.
6. Where should bids be sent or submitted?
a. ATF’s Response: Per the Quotation Instructions, quotes/complete responses shall be submitted via email to the CO/PPOC.
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