Questions_ATF_SOL_DJA11RFP0011 - rev0.xls

XLS spreadsheet 32 KB Posted Jun 30, 2011

Attached to: Access 2000 (A2K) Implementation, Maintenance and Support Services Federal contract opportunity
Solicitation number: DJA11RFP0011
Issued by: Department of Justice Bureau of Alcohol Tobacco Firearms and Explosives

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Other files for this federal contract opportunity

Other files attached to Access 2000 (A2K) Implementation, Maintenance and Support Services, newest first.
File	Type	Posted
Solicitation_DJA11RFP0011_MOD 3.pdf	PDF	Jun 27, 2011
Quotation Instructions and Evaluation Criteria_Attachment II	—	Jun 24, 2011
A2K SOW Revision 6.24.11.docx	DOCX document	Jun 24, 2011
Past Performance Survey_Attachment III	—	Jun 24, 2011
Solicitation_DJA11RFP0011_MOD 2.pdf	PDF	Apr 13, 2011
Updated A2K 4-12.docx	DOCX document	Apr 13, 2011
SLC -Final Draft - 2011.pdf	PDF	Apr 11, 2011
Solicitation_DJA11RFP0011_MOD 1.pdf	PDF	Apr 11, 2011
Questions and Answers_0001.doc	DOC document	Apr 11, 2011
A2K SOW_Attachment I.doc	DOC document	Apr 1, 2011
Past Performance Survey_Attachment III.doc	DOC document	Apr 1, 2011
Solicitation_DJA11RFP0011_4-1-11.pdf	PDF	Apr 1, 2011

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Sheet1

Questions

Responses

Q1.

What is the count for average # of maintenance tickets per/day , per/week, per/month?

R1.

This matrix is currently not available

Q2.

Who currently supports Powerbuilder/Java application?

R2.

Powerbuilder/Java applications will be supported by the maintenance contractor, however, A2K is not a part of maintenance and will be supported by the vendor awarded this opportunity

Q3.

Is Powerbuilder/Java maintenance and support in-scope of this contract?

R3.

For the Access 2000 (A2K) it is in the scope

Q4.

Is Software refresh only related to Windows/ Oracle Software or also JAVA and POWERBUILDER?

R4.

Refresh is related to all A2K hardware/software listed SOW para 3.0

Q5.

Does the secure connectivity solutions include providing access via PowerBuilder applications?

R5.

Access 200 (A2K ) Only

Q6.

Does the secure connectivity solutions include providing access via JAVA applications?

R6.

Access 200 (A2K ) Only

Does the secure connectivity solutions include providing access via PowerBuilder and Java applications?

Q7.

What is the scope of secure connectivity solution?

R7.

Please see Para 4.3.1

Q8.

What software need access to the IM Sites via secure connection?

R8.

Please refer to Para 3.0: Hardware/Software Environment

Q9.

What software need access to the NTC Site via secure connection?

R9.

Please refer to Para 3.0: Hardware/Software Environment

Q10.

How many users are expected to connect to IM from NTC using secure connection?

R10.

Approximately (30 users) - Only users that connect to IM from NTC are personnel conducting traces.

Q11.

How many users are expected to connect to NTC from IM using secure connection?

R11.

None

Q12.

Are there any peak periods or the # of transactions are even throughout the year?

R12.

Q13.

Is there a time constraint to apply all CPU patches on the database servers. For example, all 42 servers have to be patched within 10 days after the patch is released by Oracle

R13.

Patch schedules are determined by the ISSO

Q14.

Will ATF provide test environment for testing the patches?

R14.

yes

Q15.

Is there a ceiling price for this contract?

R15.

No. There isn't a ceiling price. This is a Firm Fixed Price Contract not an IDIQ Contract.

Q16.

What tools are currently used to access the remote databases at IM sites?

R16.

Please see listing in SOW

Q17.

Are there any technical personnel at each IM site in case the database goes down?

R17.

Yes, however technical personnel does not work for nor or they contracted by ATF.

Q18.

Is the contractor responsible for sending the DBA to remote site in case of database or server related issues?

R18.

Travel to IM's site is covered under ODC's

Q19.

Is WebLogic App server running on each of the IM site or only at NTC? If not where are the weblogic app servers running?

R19.

See SOW para 3.0

Q20.

What application does Weblogic render?

R20.

Please see SOW - (A2K)

Q21.

Who manages the IM networks? Will we have access to those network personnel?

R21.

IM's manages their networks

Q22.

What tool or application is used enter data into each IM database?

R22.

There is no data entered into the IM's database

Q23.

what tool is used to retrieve data from each IM database?

R23.

Please refer to SOW - para 2.1.2

Q24.

what tool is used to perform queries against IM database?

R24.

Please refer to para 3.0 in SOW

Q25.

what tool is used to perform queries against NTC database?

R25.

see R28

Q26.

What are NTC tracers?

R26.

NTC tracers are personnel at the Center that conducts Firearms Tracing

Q27.

Is data from all IM servers moved into NTC database?

R27.

Q28.

Do NTC users query IM database or NTC database or both?

R28.

NTC users queries the IM's database

Sheet2

Sheet3

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