DJA-24-AHDQ-N-0004 - RFI ATF Real-Time Phone and Subscriber Tool.docx

REQUEST FOR INFORMATION

Bureau of Alcohol, Tobacco, Firearms and Explosives

Real-Time Phone and Subscriber Tool

1. RFI Purpose:

This Request for Information (RFI) as identified in the Federal Acquisition Regulation (FAR) 15.201 (c)(7) is issued solely for market research and planning purposes. It does not constitute an Invitation for Bids, Request for Proposal, or Request for Quotes. ATF is not seeking or accepting unsolicited proposals.

The Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) is a law enforcement agency within the United States Department of Justice (DOJ). ATF is dedicated to the reduction of violent crime and the protection of our nation. ATF is responsible for the investigation and prevention of crimes that involve the unlawful use, manufacture, sale, trafficking and possession of firearms, illegal use, and storage of explosives; acts of arson and bombings; acts of terrorism; and illegal trafficking of alcohol and tobacco products. ATF regulates the firearms and explosives industries from manufacture and/or importation through retail sale, and leverages partnerships to enhance its business in regulatory, law enforcement, training, and forensic mission areas. The commitment and skills of ATF’s employees are required to accomplish the Bureau’s critical mission. The Office of Intelligence Operations (OIO) provides critical law-enforcement (LE) resources in support of reducing violent crime and protecting the public; and its mission has always been to enhance decision-making Bureau-wide by providing timely, accurate and focused intelligence through the collection and analysis of information. It is staffed by dedicated LE intelligence analysts, support professionals, and officials.

Responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Those who respond to this RFI should not anticipate feedback concerning their submission. All submissions will become the property of the Government and will not be returned. Proprietary information, if any, must be clearly marked on all material(s) submitted. All information received marked Proprietary will be handled in accordance with 41 USC §§ 2101-2107. Responding to the RFI is completely voluntary and will not enhance or adversely affect responses to any resulting future solicitation. There is no competitive advantage gained by any of the respondents to this RFI. Additionally, the Government will not provide reimbursement for any information that may be submitted in response to this RFI. Respondents are solely responsible for all expenses associated with responding to this RFI. No promise of future business with the Government will result from responding to this RFI.

The Government is not required to respond to any questions submitted in response to this RFI. At the Government’s discretion it may schedule demonstrations with vendors as time permits following the close of the RFI response period. Additionally, Industry is encouraged to advise the Government what other information it needs to better understand its requirements, to reduce the risk contingency built into pricing, and to reduce barriers to competition.

2. Requirement:

The objective of this RFI is to obtain submissions that can provide ATF a real-time phone subscriber tool designed to offer uninterrupted access, ensuring 24/7 availability to its web-based database, platforms, and systems, catering to the needs of up to 300 computer users and 100 SMS-MMS users (via text messaging) for the rapid delivery of real-time reliable information for real-time event and risk detection. The platform must comply with National Institute of Standards and Technology, (NIST), when considering the use of passphrases and enforce (18)-character minimums for all accounts. Multi factor authentication shall also be used where technically feasible. Additionally, to enhance user support, the contractor is expected to provide comprehensive help-desk assistance accessible via phone or email, ensuring any issues or concerns are promptly and efficiently resolved with a maximum resolution time of 48 hours from the time the issues is reported.

ATF is seeking responses for market research purposes only. Interested parties shall provide any RFI feedback, relevant technical capabilities, relevant past performance, and market research pricing to include estimated subscription fees and associated user fees (e.g. price for licenses, price per user). The vendor should demonstrate the following:

· Current, real-time, and historical public & private data sources search capability

· Current, real-time subscriber information- identity verification, location tracking, call detail records, messaging activity, data usage, billing and account status, network usage, security, porting dates, and fraud detection.

· Real-time carrier information- returns current carrier associated with a phone number, phone type, carrier contact information.

· Canada and Mexico datasets for phone number and license plates

· Receive investigative data on subjects through real-time SMS results- No internet connection, Wi-Fi, or app needed to search directly from phone.

· International phone coverage & data sets

· Local routing- target IP connection logs

· Application Programming Interface (API) access connection to the Visual Analysis tool i2 Analyst’s Notebook, the evidence collection Software PLX by Penlink, and Esri- a comprehensive and scale digital mapping and analytics software

· Single, Flex, or batch search tools

· Customizable alert delivery through desktop application, email, mobile (iOS and Android Application) and pop-up notifications

· Capability to review reports, print, download, and email (Password protected) in XLS, CSV, AND PDF.

· On-demand user training

· Access to its helpdesk during normal work hours, at least 40 hours per week.

· Unlimited access to the database/platform/system using # licenses.

Contractor Qualifications.

· The Contractor must be able to demonstrate that they can meet the described requirements in section 2.

· The Contractor must be registered and up to date in the System for Award Management (SAM).

3. Small Business Considerations:

A decision regarding the small business strategy for this requirement, if it results in an acquisition, has not been made. That decision will be made, in part, based upon the responses to this RFI. It is therefore important that companies provide the requested information on its business size and socio-economic status. Small businesses are advised that FAR 52.219-14, Limitations on Subcontracting, would apply wherein at least 50 percent of the work must be performed by the small business prime contractor alone.

4. Response Guidelines:

Information provided in response to this RFI must be submitted to Brian Palmer (brian.palmer@atf.gov), Contract Specialist in the form of an electronic document using portable document format (PDF) or Microsoft Word. The page limit for all responses is not to exceed ten (10) single-sided, 12-font size, 8½ x 11-inch pages, excluding any current product description information.

Respondents should include the following information:

· Organization name, mailing address, e-mail address, telephone and fax numbers, website address (if available) and the name, telephone number, and e-mail address of a point of contact having the authority and knowledge to clarify responses with Government representatives.

· Company Information: Business Size and Socio-Economic Status – Provide your company’s business size (small/large) and include all your firm’s NAICS codes in the RFI response. In addition, indicate your business’ socio-economic status (e.g., HUBZone, Service Disable Veteran Owned Small business, Women-Owned small business, Small Disadvantaged Business, 8(a) Program

· Contract Vehicles – The RFI response shall include all current contract vehicles (e.g., GWACs, GSA Multiple Award Schedules).