DigitalCitizenship-PWS_draft.pdf

PERFORMANCE WORK STATEMENT

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Digital Citizenship Professional Learning

1. General Introduction

1.1 Background

1.1.1. The Department of Defense Education Activity (DoDEA) serves the educational needs of the dependents of military and civilian employees by providing pre-kindergarten (PK)-Grade 12 instruction to about 70,000 students in 162 brick-and-mortar schools. Student enrollment varies based primarily on the deployment of military troops worldwide. DoDEA's curriculum, resources, and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems. In North America DoDEA operates 51 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle East, DoDEA operates

65schools located in Germany, England, Netherlands, Belgium, Italy, Spain, Turkey and Bahrain. In the Pacific, DoDEA operates 45 schools located in Korea, Japan

(mainland and Okinawa), and Guam. DoDEA also operates a fully accredited Virtual

High School with hubs in Virginia, Europe, and Pacific.

1.1.2 DoDEA’s 162 brick and mortar schools have various grade configurations, with the most common being K-5, 6-8, 9-12, and K-12. DoDEA also utilizes a fully accredited

Virtual High School to deliver 9-12 instruction to students who need an online option.

1.1.3 In order to meet the DoDEA graduation requirements, each student must earn at least

0.5 credits in a Career and Technical Education (CTE) course defined as meeting the computer technology requirement. CTE courses that meet this qualification are dispersed throughout a variety of career pathways that are aligned with DoDEA’s adopted College and Career Ready Standards (CCRS). As such, the specific content covered within these courses varies greatly across the agency.

1.2 Scope of Work

1.2.1 DoDEA requires professional learning in the form of 3-hour off-the-shelf digital modules for teachers and educational technologists (ET) to engage deeper with various subjects related to professional growth and best practices in teaching Digital

Citizenship. The professional learning will enable DoDEA teachers to provide age-and developmentally appropriate Digital Citizenship lessons to the following grade bands: K-2, 3-5, 6-8, and 9-12. The modules shall include supplementary digital resources for teachers. For parents/sponsors, students, and other stakeholders, they shall include materials to raise awareness of Digital Citizenship issues. DoDEA estimates the following need for digital modules:

Categories Base Option 1 Option 2 Option 3 Option 4

3-Hr Digital Modules* 6 2-6 2-6 2-6 2-6

The exact number of modules and their topics will be determined post-award and based on need as well as the availability of funds.

1.2.2 DoDEA expects to award one contract for a base year and four option years, each one being 12 months in length.

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2 Requirement

2.1 Objective 1: Digital Citizenship Professional Learning

Provide a Digital Citizenship professional learning project plan. Provide Digital Citizenship digital modules and related resources. Provide licenses, if required, to support the digital modules. Meet with DoDEA as required. Provide industry-standard technical support.

2.1.1 Task 1, Professional Learning Project Plan—The Contractor shall:

2.1.1.1 Provide a Professional Learning Project Plan—a blueprint for the learning, planning, resources, and additional requirements for implementation—that includes, at a minimum, the 13 components defined in Table 1 (below).

2.1.1.2 Revise the plan based on written feedback from DoDEA.

Table 1: Components of the Project Plan

Components Definition

1. Management Summary of key personnel (project managers/leads, instructional designers, etc.) in charge of developing these initiatives.

2. Goals &

Learning

Outcomes

Intended end result of the professional learning. Regarding learning outcomes, define the intended end results for all modules. Specify expected changes in teacher behavior to support future implementation monitoring and quality assurance efforts.

3. Deliverables Contractor-developed arc of learning, including outlines for each learning event, outlines for each learning event, resources and materials.

4. Overviews of

Professional

Learning

Events

Provide an overview for each event to include the following details:

1) Distribution of facilitators virtual synchronous professional learning by site, where required.

2) Intended outcomes of each professional learning session.

3) Links between the intended outcomes and delivery method of related learning and significant learning activities.

4) Related online (preferably) and print resources (if only available in that format)

5) Researched design elements and theory of action utilize the ADDIE model of design and applying the Understanding by Design® UBD) model, per http://www.ascd.org/research-a-topic/understanding-by-design-resources.aspx.

6) Description of formative assessment used consistently within portions of the professional learning.

7) Description of summative assessment used to measure effectiveness of learning.

5. Researched-

Informed

Actions

Continuum of research-informed actions and productive practices to be used during implementation and incorporate research, tools, and resources with references where applicable.

6. Schedule

Implementation timeline with detailed explanations of interdependencies and stages of review, such as an outline, sample product, and final product.

Defines the schedule via digital tools that can interconnect calendars and provide a real-time viewing component, e.g., a shared drive for the digital review of products. Note: The schedule shall be finalized post-award in consultation with the Contractor.

7. Participant

Resources

Identifies the DoDEA fully owned or licensed resources to support the continued implementation of professional learning content. This may include assessment resources for gathering student data, digital textbooks, items

30 Mar 20 3 listed in this document, or other items available to DoDEA teachers for regular use as defined in the arc of learning and as agreed upon by the

Contractor and DoDEA during project planning. Note: DoDEA expects that this section will be refined during the development of the professional learning plan (post-award).

8. Human

Resources

Criteria for selecting facilitators and the methodology that ensures that each one has the knowledge and experience to be successful. Include a matrix with the following information for each facilitator:

1) Demonstration of mastery of the content specific instructional expertise through a combination of experience and a portfolio of the expected actions as defined in the Arc of Learning.

2) Experience delivering this type of professional learning.

3) Delivery models used (face-to-face, live webinars, blended learning).

4) Success rates (based on evaluations).

9. Communicat ions

Ensure recordings of the synchronous sessions are archived and accessible on DoDEA’s LMS. Ensure recordings are edited and are Sharable Content

Object Reference Model® (SCORM®)-compliant.

10. Challenges /

Risks

List challenges/risks for each project deliverable as well as identify needed mitigation strategies.

11. Budget Detailed budget on a separate Excel spreadsheet.

12. Evaluation Develop a coherent evaluation tool that can then be utilized by DoDEA to assure learning of major concepts and objectives occurred as intended.

13. Syllabi

Syllabus for each professional learning sessions to include the title, date of delivery, contact hours, description, objectives, assignments, and required readings. Note: DoDEA participants may use the syllabi to negotiate with an institution of higher learning to obtain graduate credit for the course(s).

Individual participants are responsible for selecting an institution of higher learning and all related payments.

2.1.2 Task 2, Digital Modules—The Contractor shall:

2.1.2.1 Provide 3-hour self-contained, off-the-shelf asynchronous digital modules to be placed on DoDEA’s existing LMS. Each draft module shall be revised based on written feedback from DoDEA.

2.1.2.2 Provide final modules that include a learning plan with specific timing and a participant guide to support high quality learning and consistent learning experiences of the material. Each module shall be of a modern design and enlist the help of a qualified instructional designer to consult in form and function of all learning presented and incorporate a variety of learner access points and engaging activities that incorporate online and offline exploration of content throughout each learning session. Each module shall not exceed time shown and include time for participants to experience the learning (i.e., read/watch tutorials, videos, screencasts, etc.) and time for participants to complete work to include, but not limited to, embedded and final checks-for-understandings and meet the following predefined objectives and delivery schedule. Note:

Brief descriptions of each module are shown below.

1) Each module shall:

a. Be aligned to current ISTE standards and use a nationally accredited curriculum base, such as Common Sense Education.

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b. Include demonstrations and/or hands-on learning activities incorporating typical materials teachers would have in their existing school environments, such as writing materials, computers, projectors, etc.

c. Be designed to run on DoDEA’s existing LMS.

d. Be packaged and shall deliver all online content for publishing and reusability in SCORM®-compliant packages. DoD Instruction (DoDI)

1322.26 mandates that electronic courseware shall be developed in compliance with the latest possible version of the SCORM packages

(www.dtic.mil/whs/directives/corres/pdf/132226p.pdf).

2) Provide all source files for published content within 20 business days of online publishing. The organization of source files shall mimic the organizational structure of the published content for ease of access/use.

3) Ensure all commercial off-the-shelf content creation products follow a consistent pattern from design document to source files for content to include user-friendly navigation. The products shall include the (1) explanation of naming conventions used in files and assets, (2) diagram of the hierarchical/ folder file structure for design & content files, and (3) index of all assets and where they are used.

# Six Modules - Essential Questions Time

Allotted

Approximate

Due Dates

1 Understanding the Shift: Why Digital Citizenship matters? 3 hrs. January 1, 2021

Setting the Bar High: How do you teach Digital

Citizenship to students?

3 hrs. January 1, 2021

Appreciating Failure: How use and misuse of digital tools leads to lifelong lessons learned?

3 hrs. March 1, 2021

Measuring what Matters: How can educators measure digital citizenship skill attainment effectively?

3 hrs. June 1, 2021

Creating Positive Digital Citizenship Experiences: How can teachers promote Digital Citizenship through a wide variety of content materials?

3 hrs. July 1, 2021

Student-Defined Projects: What is the power of choice in regards to digital learning vis-a-vis student interest and increased learning outcomes?

3 hrs. August 1, 2021

TBD

DoDEA expects it will require 2-6 additional 3-hour modules each option year—to be determined post-award.

TBD TBD

2.1.3 Task 3, Supplemental Resources—The Contractor shall:

2.1.3.1 Teacher Supplemental Resources: Provide digital resources to help teachers better understand and present materials to K-12. Note: DoDEA expects to post the digital resources on our LMS for use by DoDEA teachers only.

2.1.3.2 Parent/Sponsor, Student, Other Stakeholder Resources: Provide digital materials to raise awareness of and promote Digital Citizenship.

2.1.3.3 Licensing (if required): Any software required to utilize any equipment or materials contained within this contract shall adhere to the following:

1) Be available for licensing as DoDEA Enterprise-wide or individual sites.

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2) Run on individual workstations without requiring either special user access or administrator rights.

3) Provide a central point of contact to assist DoDEA users.

4) Notify the Contracting Officer’s Representative (COR) when new product updates are available and coordinate with the COR regarding the dissemination of this information and products to the schools.

2.1.3.4 Credit for Teachers: If the modules can be used to provide graduate or continuing education credit for teachers, provide the appropriate guidance.

Note: DoDEA teachers wishing to obtain credit will do so at their own expense.

2.1.4 Task 4, Meetings—The Contractor shall:

2.1.4.1 Post-Award Conference: Participate in a video- or teleconference with the

COR five business days after award in accordance with FAR Subpart 42.5.

2.1.4.2 IT Meeting: Convene a video- or teleconference with DoDEA Information

Technology staff ten business days after award. (See Technical Exhibit

#4.)

2.1.4.3 Other Post-Award Meetings: Meet with the Contracting Officer, COR, and/or other Agency personnel, weekly and/or as appropriate to review Contractor performance and plan project deliverables, as required by DoDEA. At these meetings the Contracting Officer may discuss the Government’s view of

Contractor performance, and the Contractor shall apprise the Government of problems, if any, being experienced. The Contractor shall take appropriate action to resolve any outstanding issues raised by the Government.

2.1.4.4 Medium and Minutes: Provide the medium through which each conference/meeting occurs, record each meeting’s minutes, and submit them to the COR within two business days of the event.

2.1.4.5 Attendance: Attend virtual meetings at no additional cost to the Government.

Note: Costs associated with attendance at face-to-face meetings, if any, shall be handled/paid for as stated in the contract.

2.1.5 Task 5, Technical Support—Provide industry-standard technical support for its technical/digital resources for the life of the contract via telephone or by email within one business day or less from the initial contact to include but not limited to assisting with service problems, product setup, upgrades, and troubleshooting.

Performance Standards and Acceptable Quality Levels (AQL)

Objective 1, Digital Modules

Performance Standard and

Related Task

AQL

Inspection

Method Incentives*

* Unless specified otherwise, possible ratings are as follows: exceptional, very good, satisfactory, marginal, or unsatisfactory, per FAR 42.1503, Table 42-1, “Evaluation Ratings Definitions”.

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Task 1, Project Plan, PWS 2.1.1

Zero deviation from the PWS.

Completed approximately 20 business days after post-award conference

Draft: 80% correct

Final: 100% correct except for possible errors in grammar and formatting

COR inspection

Past

Performance

Assessment.

Task 2, Digital Modules, PWS

2.1.2

Zero deviation from the PWS.

As scheduled in the Project Plan

Draft: 90% correct

Final: 100% correct except for possible errors in grammar and formatting

COR inspection and stakeholder feedback

Past

Performance

Assessment

Task 3, Supplementary Resources , PWS 2.1.3

Zero deviation from the PWS.

As scheduled in the Project Plan

Provided with the corresponding digital modules.

COR inspection and stakeholder feedback

Past

Performance

Assessment

Task 4, Technical Support, PWS 2.1.4

Zero deviation from the PWS.

Ongoing from receipt of the first delivery order

95% of requests shall be handled within one business day of receipt.

COR inspection and stakeholder feedback

Past

Performance

Assessment

Task 5, Meetings, PWS 2.1.5

Zero deviation from the PWS.

As stated in the PWS

No more than one meeting per year will need to be rescheduled COR inspection

Past

Performance

Assessment.

2.2 Objective 2— Contractor Manpower Requirement Application (eCMRA)

Complete/submit reporting requirements annually, per the eCMRA website.

2.2.1 Task 6, eCMRA: The Contractor shall report all labor hours (including subcontractor labor hours) required to perform the services provided under this contract via a secure data collection site. The Contractor shall complete all required data fields.

Reporting inputs shall be for labor executed during each fiscal year’s period of performance (Oct. 01 – Sept. 30). While inputs may be reported any time during the fiscal year, all data shall be reported no later than October 31 of each calendar year. Contractors shall use the following URL both to fill out the abovementioned data fields and to contact the help desk for assistance: https://www.ecmra.mil.

Performance Standards and Acceptable Quality Levels

Objective 2, eCMRA

Performance Standard and

Related Task AQL Inspection Method Incentives

Task 6, eCMRA, PWS 2.2.1

Zero deviation from the PWS.

During the required timeframe, per the eCMRA website.

Information entered into eCMRA shall be 100% accurate

The COR shall query eCMRA to ensure information is entered and review a copy of the eCMRA information provided by the Contractor.

Past

Performance

Assessment

Requirements / Objectives

The tasks listed above are to help the Contractor gain a better understanding of the requirements and are not all-inclusive. The Contractor is expected to develop a total solution in accordance with a performance-based approach.

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3 Constraints

3.1 Period and Place of Performance: Base period of one year and four option years, all of which are 12 months in length. Work performed at the Contractor’s facilities.

3.2 Project Management—The Contractor shall provide a Project Manager/ Alternate Project

Manager. They shall be available, between the hours of 9:00 AM and 3:00 PM EST, Monday - Friday, except for Federal holidays or when the Government facility is closed for administrative reasons.

3.2.1 Program Manager/Alternate: They shall be responsible for the performance of work.

The name of this person and an alternate who shall act for the Contractor when the program manager is absent shall be designated in writing to the Contracting

Officer. The program manager or alternate shall have full authority to act for the

Contractor on all contract matters relating to the daily operation of this contract.

They shall each have at least one year of experience in a similar role.

3.2.2 Changes: Personnel provided as replacements to key functions after contract award shall meet or exceed the qualifications and experience of those provided upon award of the contract. Notify the COR in writing regarding all personnel changes ten business days in advance of the change.

3.3 Holidays and Hours of Operation: Contractor personnel shall be available during the hours of 9AM to 3PM Eastern Standard Time (EST), except for Federal holidays and Federal government closures/shutdowns. The following list shows all recognized Federal holidays:

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

Presidents Day Veterans Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

3.4 Availability: The Contractor shall make all resources available for the life of the contract.

3.5 Anti-Bias: The Contractor shall ensure all resources are free of racial, color, age, national origin, disabling conditions, sexual, gender, religious, and ethnic bias and present balanced coverage of multi-cultural contributions and representation, wherever appropriate.

3.6 Privacy—The Contractor shall:

3.6.1 User Accounts: Require, wherever applicable, that individual accounts possess unique usernames and passwords that do not require personally identifiable information

(PII) to access online content, i.e., first & last name and any other unique personal information—.

3.6.2 Contractor Personnel: Ensure personnel assigned to this contract take proper precautions to protect information from disclosure. All agency-owned or agency-controlled personally identifiable information shall be collected and/or stored in accordance with the relevant requirements of the Privacy Act, 5 U.S.C— http://www.archives.gov/about/laws/privacy-act-1974.html.

3.7 Section 508 Compliance—Ensure Contractor resources, wherever applicable, meet the following requirements:

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3.7.1 IT Requirement: Ensure all electronic hardware and soft-ware procured under this contract/purchase order comply with Section 508 of the Rehabilitation Act of 1973, as amended, (29 U.S.C. 794d) and the Architectural & Transportation Barriers

Compliance Board Electronic Information Technology (EIT) Accessibility

Standards (36 CFR part 1194). Further information may be found at the following

URL: http://www.section508.gov.

3.7.2 Deliverable Requirement: Ensure the following occur:

Outputs/deliverables do not adversely affect accessibility features of existing EIT technologies.

EIT related to the requirements of the contract are accessible to people with disabilities, per 29 U.S.C 794(d).

Outputs/deliverables to include the functional performance, information, documentation, and support requirements are considered. Standards from 36 CFR

Part 1194 Subpart B, C, and D apply to this acquisition.

3.8 Optical Character Resolution (OCR) Requirement: The Contractor shall provide, upon request, two digital OCR copies of print materials in one or more of the following formats:

▪ Digital Accessible Information System/National Instructional Materials

▪ Accessibility Standard (NIMAS) with cascading style sheet

▪ HyperText Markup Language (HTML)

▪ Portable Document Format (PDF), (unlocked, embedded fonts, single page)

▪ Rich Text Format (RTF)/Word document

3.9 Data: All data developed as a result of any work awarded under this contract is and shall remain the property of the Government.

3.10 Organizational Conflict of Interest (OCI): Contractor (including subcontractor) personnel performing work under this contract may receive, have access to, or participate in the development of, proprietary or Privacy Act information (e.g., personal information, education, etc.) may create a current or subsequent OCI as defined in FAR Subpart 9.5.

Whenever the Contractor becomes aware that such access or participation may result in any actual or potential OCI, the Contractor shall (1) immediately notify the Contracting

Officer (KO) in writing and (2) promptly submit a plan to the KO to avoid or mitigate any such OCI. Note: The KO will unilaterally determine if the Contractor’s plan is acceptable. If the KO determines the plan cannot satisfactorily avoid or mitigate an OCI, s/he may implement other remedies to include prohibiting the Contractor’s further participation in contracted requirements.

4 Government-Furnished Resources

4.1 DoDEA will provide written feedback regarding the draft project plan and digital modules in a timely manner.

4.2 DoDEA will provide topics of future professional learning sessions at time of exercise for each option year.

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TECHNICAL EXHIBITS

Technical Exhibit 1 – Performance Requirements Summary

Technical Exhibit 2 – Deliverables

Technical Exhibit 3 – Technical Requirements

Technical Exhibit 4 – Acronyms and Definitions

TECHNICAL EXHIBIT 1 - Performance Requirements Summary

Performance Standards and Acceptable Quality Levels (AQL)

Objective 1, Digital Modules

Performance Standard and

Related Task

AQL

Inspection

Method Incentives*

* Unless specified otherwise, possible ratings are as follows: exceptional, very good, satisfactory, marginal, or unsatisfactory, per FAR 42.1503, Table 42-1, “Evaluation Ratings Definitions”.

Task 1, Project Plan, PWS 2.1.1

Zero deviation from the PWS.

Completed approximately 20 business days after post-award conference

Draft: 80% correct

Final: 100% correct except for possible errors in grammar and formatting

COR inspection

Past

Performance

Assessment.

Task 2, Digital Modules, PWS

2.1.2

Zero deviation from the PWS.

As scheduled in the Project Plan

Draft: 90% correct

Final: 100% correct except for possible errors in grammar and formatting

COR inspection and stakeholder feedback

Past

Performance

Assessment

Task 3, Supplementary Resources , PWS 2.1.3

Zero deviation from the PWS.

As scheduled in the Project Plan

Provided with the corresponding digital modules.

COR inspection and stakeholder feedback

Past

Performance

Assessment

Task 4, Technical Support, PWS 2.1.4

Zero deviation from the PWS.

Ongoing from receipt of the first delivery order

95% of requests shall be handled within one business day of receipt.

COR inspection and stakeholder feedback

Past

Performance

Assessment

Task 5, Meetings, PWS 2.1.5

Zero deviation from the PWS.

As stated in the PWS

No more than one meeting per year will need to be rescheduled COR inspection

Past

Performance

Assessment.

Objective 2, eCMRA

Performance Standard and

Related Task AQL Inspection Method Incentives

Task 6, eCMRA, PWS 2.2.1

Zero deviation from the PWS.

During the required timeframe, per the eCMRA website.

Information entered into eCMRA shall be

100% accurate

COR shall query eCMRA to ensure information is entered and review a copy of the eCMRA information provided by the Contractor.

Past

Performance

Assessment

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TECHNICAL EXHIBIT 2: Deliverables

Deliverables Frequency Medium/Format Submit To

Task 5, Meetings, PWS 2.1.5

PWS 2.2.1.2, Initial Conference:

Participate in a post-award video- or teleconference within five business days after award. Provide minutes in writing in a format acceptable to the COR within two business days after the conference.

PWS 2.2.1.3, IT Meeting: Convene ten business days after award. Provide minutes and medium as stated above.

PWS 2.2.1.4, Other Meetings: As required by the COR. Provide minutes and medium as stated above.

Email as MS

Word/Excel attachment.

COR

Task 1, Project Plan, PWS 2.1.2

Draft: Ten business days after post-award conference

Final: Three business days after receipt of written feedback

Email as MS Word/

Excel attachment.

COR

Task 2, Digital

Modules, PWS 2.1.2 Per the Project Plan schedule

Email as MS Word/

Excel attachment.

COR

Task 3, Supplemental

Resources, PWS 2.1.3

Per the Project Plan schedule Email as MS Word/

Excel attachment.

COR

Task 4, Technical

Support, PWS 2.1.4

Ongoing after receipt of initial delivery order N/A N/A

Task 6, eCMRA, PWS 2.2.1

Annually as required by the Government CMRA website

COR

notification

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TECHNICAL EXHIBIT 3 – Technical Requirements

The Contractor shall comply with the applicable technical requirements detailed below.

3.1 Software and Cloud Security Requirements: The Contractor shall:

3.1.1 Ensure all online resources, cloud-based services and instructional software meet the

Department of Defense and DoDEA Cybersecurity requirements as defined below. Note:

Software, cloud services and associated websites will be rigorously tested to ensure no security risks are posed to DoDEA infrastructure and its users.

3.1.2 Complete the Cloud Services questionnaire submitted as part of the proposal submission and provide copies of and/or access to any software in the proposed solution, if applicable.

3.1.3 Ensure on-premises software support post-installation integration of the necessary Security

Technical Implementation Guides (STIG) for applicable systems and applications, including

Microsoft Windows 10, Microsoft Windows Server 2016, Windows Server 2019, Microsoft

Windows IIS, Apache, Oracle databases, and Microsoft SQL Server databases. Note: STIG documentation can be downloaded from https://public.cyber.mil/stigs/downloads/. The application to view the STIGs may be found at https://public.cyber.mil/stigs/srg-stig-tools/.

3.1.4 Ensure Contractor content accessible from the web is compatible with the following browser platforms: Internet Explorer 11, Google Chrome and Edge. Ensure all applicable STIGs are implemented.

3.1.5 Provide copies of all the proposed software, including browser extensions and desktop software, as part of the response.

3.1.6 Permit on-premises software to be subject to static and dynamic analysis testing to ensure the software imposes no risk to DoDEA systems, users and/or data. DoDEA will assess software products to ensure compatibility with existing system configurations and software. Testing may include reverse engineering analysis. The Contractor shall provide a Plan of Actions &

Milestones (POA&M) to mitigate any DoDEA cybersecurity findings resulting from non-compliant and/or vulnerable components within 21 business days of notification from

DoDEA.

3.1.7 Per DoD policy, cloud-based services will undergo a supplemental series of validations, which closely mirror the Federal Risk and Authorization Management Program (FedRAMP) Internet

Cloud vetting processes and include interviews and deep system architecture inspections with the Contractor.

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TECHNICAL EXHIBIT 4 - Acronyms & Definitions.

Acceptance of Services – Acceptance” means the act of an authorized representative of the Government by which the

Government for itself or as agent of another (1) assumes ownership of existing identified supplies tendered or (2) approves specific services rendered as partial or complete performance of the contract. The term, conditional acceptance, means acceptance of supplies or services that do not conform to contract quality requirements or are otherwise incomplete, that the contractor is required to correct or otherwise complete by a specified date.

Contract Line Item Number (CLIN) – Basic structural element in a procurement instrument describing and organizing the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment. The use of the term “line item” includes “subcontract line number”, (SLIN), as applicable.

Contract Discrepancy Report (CDR) – The Government’s formal process/format, normally tied into the

Government’s QASP (definition below), that notifies the contractor of and tracks any observed quality or performance discrepancy between the contractor’s performance and the quality/performance objectives of this PWS. CDRs are formally written and tracked on any number of official documents/forms (e.g., DD Form 1772, DA Form 5479, etc.), and require timely responses from both the contractor and Government personnel to address/resolve.

Contracting Officer (KO) – The only individual with expressed authority to obligate (bind) the Government by means of entering, administering, and terminating contracts within the limits of authority delegated via a Contracting

Officer’s warrant.

Contracting Officer’s Representative (COR) – Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests are protected via the terms and conditions of the contract(s) appointed. COR’s do not have authority to obligate (i.e., bind) the Government.

Contract Specialist (CS) – Contracting career field professionals without the authority (i.e. not warranted) to enter into contracts on behalf the Government.

Contractor - Supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Defense Federal Acquisition Regulation (DFAR)

Defense Federal Acquisition Regulation Supplement (DFARS)

Department of Defense (DoD / DOD)

Defective Service - A service output that does not meet the standard of performance associated with the Performance

Work Statement.

Deliverable - Anything that can be physically delivered but may include non-physical things such as digital reports.

Eastern Standard Time (EST)

Federal Acquisition Regulation (FAR)

In Accordance With (IAW)

Performance Requirements Summary (PRS) - Tabular listing of performance objectives and standards that provides the basis for a meaningful QASP.

Performance Work Statement (PWS) - A statement of work for performance-based acquisitions describing the required results in clear, specific and objective terms with measurable outcomes.

Quality Assurance Surveillance Plan (QASP) – Government’s plan to monitor contractor’s performance, by method and frequency; all those critical areas performance required on the service contract to monitor the contractor’s performance on the contract

Requiring Activity (or Agency) (RA) – Office, agency, or activity that has the mission requirement for an interagency acquisition.

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Subcontractor - One that enters into a contract with a prime contractor. Note: The Government is not privy to the contract(s) with the subcontractor.

Technical Exhibit (TE)