DFC RFI for KYC Salesforce Integration tools.pdf

July11, 2024

Subject: Request for Information (RFI) for a SaaS-based Financial Risk Intelligence Platform

Dear Vendors, We submit this RFI on behalf of the U.S. International Development Finance Corporation (DFC). The

DFC is an independent agency of the United States federal government that was created through the

BUILD Act (Better Utilization of Investments Leading to Development) in 2018. The DFC consolidates and modernizes the Overseas Private Investment Corporation (OPIC) and the Development Credit

Authority (DCA) of the United States Agency for International Development (USAID).

The mission of the DFC is to help address development challenges and foreign policy priorities by investing in private development projects. It focuses on supporting sustainable economic growth, reducing poverty, and strengthening stability in developing countries. The DFC offers a range of financial products, including debt financing, political risk insurance, and support for private equity investment funds. It also has the ability to make limited equity investments.

The DFC operates under a mandate to invest in sectors such as energy, healthcare, critical infrastructure, and technology, with a focus on supporting projects in low and middle-income countries. It places particular emphasis on investments that empower women, support renewable energy, and boost economic growth in areas critical to U.S. foreign policy and national security.

As a development finance institution, the DFC seeks to achieve a double bottom line by making a positive impact on global development while also generating a return on investment, thereby creating a self-sustaining tool for economic development that operates at no net cost to American taxpayers.

The DFC is currently seeking information on SaaS-based financial risk intelligence platforms that have the capability to integrate seamlessly with our core project/Customer Relationship

Management (CRM) platform, built with Salesforce. We are seeking a “Know Your Customer” (KYC) tool that will aid in combating financial crime on a global scale and assist our analysts with collecting, cataloguing, managing, and analyzing open source data and information to make the best risk-based decisions regarding our investments.

The purpose of this RFI is to gather information regarding your product's features; capabilities;

collection, adjudication, and integration methods; risk scoring algorithms; compliance standards; and pricing models. Please note that this RFI is for informational purposes only and does not constitute a commitment, contract, or intent to purchase on the part of DFC. Your response to this RFI will include the following:

1. Company Overview and Experience: a. Provide an overview of your company and its experience in developing financial risk intelligence solutions. b. Describe your client base and provide case studies or testimonials from clients in similar industries.

2. Product Description and Capabilities: a. Provide detailed information on your financial risk intelligence platform, including its core features and functionalities. b. Explain how your platform addresses financial crime, including but not limited to actual or suspected money laundering, corruption, bribery, terrorist financing, sanctions evasion, fraud, kickbacks, , anti-boycott, and regulatory compliance breaches. c. Describe how the platform can be customized to meet specific industry or organizational needs.

3. Salesforce Integration: a. Detail the integration capabilities of your platform with Salesforce.

b. Describe the data synchronization process and how it maintains data integrity. c. Explain any Salesforce-native applications or components that are part of your solution.

4. Global Intelligence and Compliance: a. Explain how your platform aggregates and utilizes global open source intelligence data to detect and prevent financial crime. b. Describe the compliance frameworks and regulations your platform adheres to (e.g., GDPR, BSA. OFAC, FCPA). c. Provide information on how your platform keeps up-to-date with changing global financial regulations and developments.

5. Security Measures: a. Outline the security measures and data protection protocols in place to safeguard sensitive financial and personal identifying information (PII). b. Describe how your platform responds to security breaches or data leaks. C. Describe if your platform is

FEDRAMP certified and if not what security practices do you have in place to ensure integrity and confidentiality of data.

6. Training and Support: a. Describe the training resources available to new clients. b. Provide information on customer support, including availability and levels of service.

7. Pricing Structure: a. Present the pricing model for your SaaS-based financial risk intelligence platform. b. Include information on any additional costs, such as implementation or customization fees.

8. References and Additional Information: a. Provide contact information for at least three client references that we may contact. b. Enclose any additional promotional materials or product documentation that may assist us in our information gathering.

Please send your response to this RFI to Solicitation@DFC.gov by August 8, 2024 at 5pm EST. We appreciate your attention to this request and look forward to your prompt response.

Thank you for your cooperation.