DRAFT__DE-SOL-0010843_NTC_Position_Descriptions_w_clearance_level.xlsx

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Department of Energy's National Training Center Support Services Contract
Solicitation number
DE-SOL-0010843
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DE- SOL-0010843 Draft Position Descriptions

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Sheet1

DRAFT April 2017
DE-SOL-0010843
DepartmentJob TitleCLINFTEJob DescriptionClearance Level
GMGeneral ManagerKey Personnel1GENERAL MANAGER (GM)

The Contractor shall designate a General Manager (GM) who shall be the Contractor’s authorized supervisor for technical and administrative performance of all work performed under this contract. The GM shall be the single point of contact between the Contractor and the Contracting Officer and/or the Contracting Officer’s Representative under this contract. The GM is the senior contractor management representative responsible for all activities conducted at the National Training Center (NTC).

The GM manages a full-time staff in excess of 100 employees located at NTC facilities in Albuquerque, NM, and other locations as specified by the Contracting Officer (CO).

The GM has the responsibility and authority to conduct all contractor management related duties at the NTC including: planning, organizing, staffing, directing, coordinating, reporting, budgeting, and public relations.

The GM is the principal contractor liaison with the CO and the Contracting Officer's Representative (COR) and has direct interface with DOE Senior Management representatives and Program Managers.

The GM serves as an advisor to DOE’s Training Advisory Committee and Training Managers' Quality Panel. He/she also is a member of DOE’s contractor advisory group, the Nuclear Security Information Exchange (NSIE) Committee.

Specifically, the GM is ultimately responsible for the following tasks associated with DOE’s operations at the NTC:

• Strategic Planning

• Customer Service

• Contracts and Procurement

• Financial Management

• Training

• Products and Services

• Environment, Safety and Health

• Security

• Facilities and Equipment

• Maintenance and Minor Construction

• Audit and Self-Assessment/Compliance

• Quality Assurance

• Motor Vehicle Fleet Operations

• Utilities

• Information Technology/Telecommunications

• Human Resources and Employee Development

• Public Affairs

• Property Management

• Innovation/Research and Development

Most importantly, the GM is the organizational leader responsible for coordinating contractor activities effectively among headquarters, government clients, students, and staff.

Qualifications The GM must meet the following criteria

- The individual must show successful completion of the requirements in either A or B, as follows: (A) A full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in engineering, science, liberal arts, criminology, or business administration/management OR (B) Combination of education and related technical/managerial safeguards and security experience. Two years direct and relevant experience may be substituted for each year of education required. A Master's Degree in business administration is desirable but not required;

- A minimum of 20 years of work experience reflecting progressively responsible assignments with at least 10 years in supervisory and/or management positions. The incumbent should have management experience for a program(s) with a staff of 50 or more persons and an operating budget of at least $5 million per year;

- A minimum of two years of experience in an education or training environment;

- Superior communication and interpersonal skills;

- Strong interpersonal skills and demonstrated ability to work/interact with individuals of diverse characteristics, backgrounds, experiences, ethnicity, and personal attributes and to work constructively as a member of a team.

- Superior demonstrated problem-solving abilities linked to continuous process improvement knowledge and skills.

- A current or the ability to attain a “Q” access authorization or current equivalent clearance (Top Secret) granted by another Federal agency. Q - ** Must have clearance at time of award

3801158Business OpsBusiness Department Manager11Supervises the business department. Develops and implements business and financial programs centered on quality and operations excellence. Prepares annual budgets, spending forecasts for the federal client. Responds to data calls. Prepares financial analysis, prepares presentations for management and federal clients. Manages the procurement and maintains an approved procurement system. Ensures all contract requirements are met and prepares contract deliverables. Ensures the operation of an approved integrated management system. Manages time keeping functions. Reviews and submits the monthly voucher to federal client.BAO
3801195Business OpsFinance & Procurement Manager11Manages routine finance and accounting requirements. Records bookkeeping entries and chart of accounts management. Manages accounts receivable & accounts payable. Develops GAAP-level procedures and policies and ensures compliance. Performs monthly, quarterly, annual reconciliations and close processes. Administers industry tax requirements. Prepares financial reports (internal and external). Participates in strategic financial planning & analysis requirements. Reviews travel expenses, audits and prepares the monthly vouchers, and reconciles accounts.BAO
3801284Business OpsAccounting Clerk11Performs bookkeeping and clerical work in accounting and fiscal record keeping. Processes travel expenses for personnel; reviews and enters invoices into accounting system; audits and processes vouchers; works with financial reports; and reconciles accounts.BAO
3801148eLearning Graphics11.6Meets with clients to determine the scope of a project. Advises clients on strategies to reach a particular audience and helps determine the message the design should portray. Creates images that identify a product or convey a message that include the development of graphics for product illustrations, logos, and websites. Familiarity with learning management systems and developing SCORM compliant content.
3801270Enviro Safety & Health Spec2
3801258Facility Operations Specialist2
3801162Business OpsHR Coordinator11Implements human resources programs by providing human resources services, including staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations for the international work force. Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.BAO
3801231Business OpsSenior Office Assistant11Executes administrative duties with little or no supervision. Responsible for NTC appointment calendar(s) and schedules meetings. Organizes travel plans and itineraries. Coordinates conferences and other meetings. Keeps track of all suspense's and task assignments and ensures follow-up and completion. Maintains Office Use Only information. Assists in the management of projects using a project management system to schedule, track timelines, and responsible officials of each tasking. At times, will be assigned to log, monitor, manage key functional processes. Maintains expert verbal and writing communication skills. Must have ability to document meetings and conferences via meeting minutes. Maintains outstanding customer service skills.BAO
3801525Business OpsSubcontract Administrator21Independently deals with the technical and professional requestors to plan and define requirements. Assists in source selection when applicable and qualify sources when necessary. Identify the applicability of Davis-Bacon Act, the Service Contract Act to procurement requests received and submit/acquire wage determination approval requests as required. Direct preparation and distribution of Requests for Information, Quote, or Proposal. Coordinate and conducts pre-proposal conference and site visits and other conferences as needed. Receives proposals and coordinates evaluation of proposal with requester. Performs price or cost analysis as required. Review proposals for business considerations. Secure any special administrative or funding approvals. Ensure all contractual provisions are approved and met. Negotiate terms; recommends award; prepares necessary justification documentation.BAO
Business OpsProject Control Specialist12Utilizes internal project management system (Microsoft Project) to update and manage project budgets, commitments, expenditures and forecasts. Develops NTC specific work breakdown structure and project coding structures. Develops and maintain schedules, costs, contingencies, and risks in current operations plans for department within the NTC. Supports reporting requirements for invoice submittals and monthly status reports. Maintains project budget and forecast spending plans.BAO
3801935Business OpsRecords Program Manager11Initiates, plans, executes, monitors, and closes all project work based on established project and quality management processes and procedures. Analyzes business and user needs and documenting requirements. Recommends changes to or creation of processes and procedures supporting the records program, including electronics records and information governance. Integrates electronic records management into existing business processes (e.g., manages electronic records, digitization of hard copy records, paper recordkeeping). Provides guidance to the team and recommendations to the client on a variety of RM topics. Trains end users in records management responsibilities, processes, and procedures. Provides additional program support services as needed.BAO
3801934Business OpsRecords Technician11Records management specialist demonstrates experience with document and/or records management, including law and policies related to records management, NARA & DOE processes and methods, system integration, document management systems implementation, and records management system implementation. Elicits and prioritizes knowledge management and information sharing requirements and configure, implement, deploy, administer, and maintain intranet and extranet Microsoft SharePoint solutions as related to records management. Identifies affected documents, creating, documenting, and communicating NTC document and records management processes and procedures sufficient to meet compliance and mission requirements for the preservation of information.BAO
3801250ITIT Department Manager11Develops requirements, outlines, budgets, and schedules for information technology projects. Oversees all phases of project from conception to completion. Assists with upgrading information security. Manages a team of network and system engineers to include a computer helpdesk. Ensures projects are completed within budget and on time. Follow Project Management Institute standards to manage projects through the project lifecycles of initiation, planning, execution and closure. Advances and executes operations plans and work breakdown structures to track work to completion. Develops project tracking and variance reports. Provides risk assessment and flags potential issues. Utilizes in-depth technical knowledge and business requirements to design and implement secure solutions to meet customer needs while protecting the corporation's assets. Assists in the development of security standards, procedures, and guidelines for multiple platforms.Q
3801273IPT - Technical Editor1
3801232ITIT Manager12Develops requirements, outlines, budgets, and schedules for information technology projects. Oversees all phases of project from conception to completion. Assists with upgrading information security. Manages a team of network and system engineers to include a computer helpdesk. Ensures projects are completed within budget and on time. Follows Project Management Institute standards to manage projects through the project lifecycles of initiation, planning, execution and closure. Develops operations plans and work breakdown structures to track work to completion. Develops project tracking and variance reports. Provides risk assessment and flags potential issues. Utilizes in-depth technical knowledge and business requirements to design and implement secure solutions to meet customer needs while protecting the corporation's assets. Assists in the development of security standards, procedures, and guidelines for multiple platforms.Q
3801430ITIT Team Lead11Creates and manages accounts in Active Directory, Exchange, and supporting a video conferencing system. Maintains expert knowledge of Windows operating systems and Microsoft Office suite of applications, advanced knowledge of Macintosh and Linux platforms, and knowledge of network configurations: LAN, WLAN, Wireless, VPN, and VLAN. Experience evaluating vendor submittals and developing purchasing requisitions. Expert knowledge in server side network configurations, patch cabling, and other network related tasks. Ability to communicate clearly with technical and non-technical audiences, both written and verbally. Must possess organizational skills and ability to prioritize tasks among many competing requests. Ability to work in teams and in a team environment.Q- ** Must have clearance at time of award
3801930ITLead PC Support Technician11Manages helpdesk activities and provides support or delegates responsibilities as necessary. Responsible for helpdesk activities such as managing user accounts. Reports to the IT Team Lead. Resolves technical problems in a helpdesk environment. Uses expertise in customer service and technical knowledge to resolve issues surrounding installation, usage, and training on software and hardware products. Assists with classroom support and helpdesk projects as they arise.Q- ** Must have clearance at time of award
3801230ITPC Support Technician13Responsible for helpdesk activities such as managing user accounts. Resolves technical problems in a helpdesk environment. Uses expertise in customer service and technical knowledge to resolve issues surrounding installation, usage, and training on software and hardware products. Assists with classroom support and helpdesk projects as they arise. Reports to the IT Team Lead.Up to Q
3801274ITApplications Support Analyst12Application support analysts provide application maintenance and support to DOE NTC to minimize service disruption and facilitate operations. They investigate problems with software applications, diagnose causal factors, and work on fixing them.Up to Q
3801267ITDatabase Administrator12Leads the development, implementation, administration and maintenance of policies and procedures for ensuring the security and integrity of the NTC database. Implements complex data models, database designs, data access and table maintenance codes. Resolves complex database performance and capacity issues, and replication and other distributed data issues. Competent to work at the highest technical level of all phases of database administration activities. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks.Up to Q
3801175Instructor1
3801249Instructor1
3801241ITDatabase Analyst11Reviews, evaluates, designs, implements and maintains DOE/NTC database[s]. Identifies data sources, constructs data decomposition diagrams, provides data flow diagrams and documents the process. Writes codes for database access, modifications, and constructions including stored procedures. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Provides reports when required by senior management.BAO
3801505eLearning Developer1
3801910eLearning Developer1
3801498eLearning Developer1
3802022eLearning Developer1
3801140ITIT Quality Assurance11Tests IT projects in-progress and to help implement QA process for all NTC future projects. Implements test plans and test cases. Reviews and approves any new application designs and IT upgrades. Tests patches and review of any security vulnerabilities that may exist.Up to Q
3801227eLearning Graphics1
3801146IPT - Instructional Security Ops1
3801151IPT - Instructional Security Ops1
3801384Instructional System Designer1
3801154Instructional System Designer1
3801927Instructional System Designer1
3801379Instructional System Designer1
3801385IPT - Instructional Security Ops1
3801145Instructional System Designer1
3801876Instructional System Designer1
3801183IPT - Instructional Security Ops1
3801152Instructor III, Security Ops1
3801234Instructor III, Security Ops1
3801184Instructor III, Tactics1
3801206Instructor III, Tactics1
3801261Instructor III, Tactics1
3801191IPT - Instructional Security Ops1
3801501Instructor, Gunsmith1
3801882IPT - Instructional Security Ops1
3801194IPT - Instructional Security Ops1
3801167IT Manager1
3801884IPT - Instructional Security Ops1
3801881IPT - Instructional Security Ops1
3801207IPT - Instructional Security Ops1
3801213IPT - Instructional Security Ops1
3801212IPT - Instructional Security Ops1
3801946Network Administrator IV1
3801233IPT - Instructional Security Ops1
3801236IPT - Instructional Security Ops1
3801383PC Support Technician1
3801182PC Support Technician1
3801883IPT - Instructional Security Ops1
3801387IPT - Instructional Security Ops1
3801906Programmer IV1
3801888IPT - Instructional Security Ops1
3801248IPT - Instructional Security Ops1
3801889IPT - Instructional Security Ops1
3801265IPT - Instructional Security Ops1
3801267IPT - Instructional Security Ops1
3801887IPT - Instructional Security Ops1
3801269IPT - Instructional Security Ops1
3801388IPT - Instructional Security Ops1
3801149IPT - Instructional System Designer1
3801268IPT - Instructional System Designer1
3801909ITProgrammer12Designs, develops, modifies, and implements software solutions for the NTC. Participates in the testing process through test review and analysis, and certification of software. Documents software development (source codes, etc.), creates user and system guides. Provides internal training and support on current development software to production team members and end users. Evaluates outside software development/delivery tools for compatibility with current system. Uses a formal project management process to plan, organize and complete work.BAO
3801159IPT - Paramedics1
3801897IPT - Paramedics1
3801921IPT - Paramedics1
3801178IPT - Paramedics1
3801185IPT - Paramedics1
3801922IPT - Paramedics1
3801214IPT - Paramedics1
3801224IPT - Paramedics1
3801243IPT - Paramedics1
3801245IPT - Paramedics1
3801898IPT - Paramedics1
3801254IPT - Paramedics1
3801169Video/Audio Producer1
3801264IPT - Paramedics1
3801135ITSharePoint Administrator14Administers and manages complex enterprise solutions within the SharePoint platform. Works as a collaborative team responsible for business analysis, planning, designing, testing, debugging, configuring, supporting, and documenting SharePoint related packaged solutions and / or custom developed software. Recommends, implements, and maintains disaster recovery processes for SharePoint. Manages and monitors the overall health of the SharePoint environments including setting alerts and processes to maintain the stability of the environment and customer applications. Automates administration tasks wherever possible. Monitors SharePoint disk space usage. Regularly monitors and reviews the events and messages reported in Event Viewer and Performance Monitor. Regularly reviews clean-up, management, and configuration of SharePoint accounts and sites. Works closely with the Active Directory administrator. Regularly analyzes SharePoint content and storage. Monitors SharePoint trends (e.g., site usage and growth; disk space usage and growth). Regularly checks for and installs SharePoint upgrades, patches, and cumulative updates. Evaluates alternatives for deploying, patching, and supporting SharePoint-related solutions and suggests changes that will enhance user experience.Up to Q
3801460Instructor1
3801251Instructor1
3801279Instructor1
3801253ITNetwork Administrator12Performs software installations, maintenance, and upgrades to Windows operating systems and layered software packages in accordance with established procedures and service level agreements. Experience evaluating vendor submittals and developing purchasing requisitions. Troubleshoots customer workstations; creates user accounts; maintains data files; and monitors system configuration to ensure data integrity. Performs hardware maintenance and repairs using vendor provided patches or updates as required. Builds server hardware and deploys physical and virtual systems. Manages DNS records, SSL Certificates, Linux/Windows user accounts. Coordinates scheduled preventive maintenance with potentially impacted customers. Creates and follows procedures to include security, data safety and integrity, disaster recovery, and bulk data import and exports. Monitors system availability.Up to Q
3802014ITNetwork Engineer11Manages, implements, and monitors networking systems. Administers network devices, telephony systems, firewalls, and both audio and video conference bridges. Secures and analyses the technical architecture of LAN/WAN networks. Researches, evaluates, and recommends telecommunications and data network systems, including traffic and utilization trends.Q
3801293ITServer Administrator11Performs software installations, maintenance, and upgrades to Windows operating systems and layered software packages in accordance with established procedures and service level agreements. Trouble-shoots customer workstations; creates user accounts; maintains data files; and monitors system configuration to ensure data integrity. Performs hardware maintenance and repairs using vendor provided patches or updates as required. Builds server hardware and deploys physical and virtual systems. -Manages DNS records, SSL Certificates, Linux/Windows user accounts. Coordinates scheduled preventive maintenance with potentially impacted customers. Creates and follows procedures to include security, data safety and integrity, disaster recovery, and bulk data import and exports. Monitors system availability.Q- ** Must have clearance at time of award
3801242Proforce TrainingProtective Force Training Department Manager11Ensures accuracy and currency of course materials, course scheduling and operations plan development. Coordinates with NTC staff and augmentee instructors to ensure adequate staffing levels for courses. Instructional topics may include, but are not limited to: firearms instructor training and certifications; advanced weapons systems and tactical training; and intermediate force training. Provides leadership to all phases of the proforce training development effort, including analysis, design, development, implementation, and evaluation.Q
3801256Proforce TrainingProforce Force Senior Instructor11Assists the proforce training department manager in operations of the LFR and management and supervision of staff. Manages and instructs multiple courses. Coordinates with staff and the federal customer to develop annual operations plans, out of cycle training requests, individual, and site certification requests. Interfaces with working groups, customers, policy organizations, and others to ensure currency of training and to identify emergent training needs. Ensures adequate department staffing and skill mix are available to meet mission needs.Up to Q
3801255Proforce TrainingRange Master11Manages, operates, schedules usage, and maintains Live Fire Range facilities. Orders and maintains equipment and ammunition inventory. Supervises the LFR maintenance support and ISSTEC personnel. Ensures range operations are in compliance with the applicable policies, procedures, range use agreements, objectives, and standards.L
3801928Proforce TrainingInstructor, Gunsmith12Provides gunsmithing services including: installing and adjusting sights, trigger jobs, bluing, barrel threading, crowning, bedding, cleaning, engraving, diagnosis and repairs of firearms, after-market customization per DOE needs and preventative maintenance. Be proficient with machine tools such as lathes and drill presses to achieve the highest quality results. Gunsmith instructors ensure accuracy and currency of course materials, course scheduling and operations plan development. Gunsmiths will conduct armorer certification and recertification for the DOE complex. Gunsmiths must possess a gunsmithing degree from an accredited school.Q- ** Must have clearance at time of award
3801937Proforce TrainingProforce Course Manager16Proforce Course Manager is a senior instructional position with management responsibilities to ensure accuracy and currency of course materials, course scheduling and operations plan development. Coordinates with NTC staff and augmentee instructors to ensure adequate staffing levels for courses.Up to Q
3801210Proforce TrainingIPT - Protective Force125An Intermittent Part Time (IPT) instructor conducts training when tasked in the same manner as a full time instructor.Up to Q
3801960Proforce TrainingIPT - Paramedics114Possesses and applies knowledge and skills necessary to perform the duties of an Emergency Medical Technician Paramedic including but not limited to responding to calls for emergency medical services and providing advanced life support. Effectively communicates with professional medical personnel to obtain instructions regarding further treatment and/ or to arrange reception of patients to the appropriate center.BAO
3801923S&S TrainingSafeguards and Security Training Department Manager11Manages course managers, instructional system designers, and other staff. Coordinates with staff and the federal customer to develop annual operations plans, out of cycle training requests, individual, and site certification requests. Interfaces with working groups, customers, policy organizations, and others to ensure currency of training and to identify emergent training needs. Ensures adequate department staffing and skill mix are available to meet mission needs.Q
3801172S&S TrainingS&S Course Manager13Safeguards & Security (S&S) Course Manager is a senior instructional position with management responsibilities to ensure accuracy and currency of course materials, course scheduling and operations plan development. Coordinates with NTC staff and augmentee instructors to ensure adequate staffing levels for courses.Q- ** VA Instructor Must have clearance at time of award
3801272S&S TrainingIPT - S&S Instructor112An Intermittent Part Time (IPT) instructor conducts training when tasked in the same manner as a full time instructor.Up to Q
3801292Safety TrainingSafety Training Department Manager11Manages course managers, instructional system designers, and other staff. Coordinates with staff and the federal customer to develop annual operations plans, out of cycle training requests, individual, and site certification requests. Interfaces with working groups, customers, policy organizations, and others to ensure currency of training and to identify emergent training needs. Ensures adequate department staffing and skill mix are available to meet mission needs.Q
3801892Safety TrainingSafety Training Qualifications Manager11The Manager, Safety Training is the senior management contractor position responsible and accountable for the development, management and operation of the Safety Training curriculum at the National Training Center, including supervision of training and support personnel. The MST supervises (1) the analysis, design, development, implementation and evaluation of quality, cost-effective training programs and services that meet the needs of safety and management personnel of the Department of Energy (DOE), DOE contractors and subcontractors, and other agencies; (2) planning and project management; and (3) human and capital resource management.Q
3801257Safety TrainingSafety Course Manager12Ensures accuracy and currency of course materials, course scheduling and operations plan development. Coordinates with NTC staff and augmentee instructors to ensure adequate staffing levels for courses. Instructional topics may include, but are not limited to: nuclear safety basis, high hazard facility operations, nuclear facility engineering, radiological safety, industrial safety, quality assurance, environmental management, and risk management. Provides leadership to all phases of the safety training development effort, including analysis, design, development, implantation, and evaluation.Up to Q
3801272Safety TrainingIPT - Safety Instructor14An Intermittent Part Time (IPT) instructor conducts training when tasked in the same manner as a full time instructor.Up to Q
3801228Registrar1
3801932Training Support (Safety, S&S, Proforce)Instructional System Designer Team Lead11Creates and manages templates and process for the development and maintenance of instructional materials. Ensures that training materials are properly entered into the learning content management system (VISION). Creates developer guides and reference materials. Maintains records of NTC training materials in accordance with established NTC records inventory and disposition schedule. Evaluates training materials to ensure conformance with established NTC standards. Remain current in subject matter through professional development, knowledge of DOE training requirements and currency in available learning content management systems. Conducts in-house training for instructional systems design staff.BAO
3801918Information Security Specialist1
3802031SharePoint Administrator1
3801875SharePoint Administrator1
3801433SharePoint Administrator1
3801179Training Support (Safety, S&S, Proforce)Instructional System Designer111Responsible for the design and development, and delivering accurate instructional materials while maintaining and enhancing of training programs. Working with NTC training team, supervisors, and business process owners to incorporate training needs into future programs to achieve critical business objectives. Designing and developing innovative, comprehensive curriculums and certification programs, utilizing advanced design/development techniques and tools of adult learning theory. Gathering and analyzing feedback on training effectiveness and identify training gaps for the purpose of improving individual/team performance. Ensuring accuracy and effectiveness of all training systems and sandboxes, defining and managing training environment refresh process, building transactional and master data as necessary to support instructional design and managing training environment contention for multiple projects and dependencies.
BAO
3801147Training OperationsTraining Operations Manager11Manages the design and effectiveness of the processes of the NTC’s training operations, such as the instructional system design, learning management system, course registration, training needs assessment, and eLearning technology. Effectively manages the implementation of alternative training modalities, instructor certification and evaluation programs and the integration of training standardization throughout the curricula.L
3801911Training OperationsProgram Manager, WFO11Supervises the design, development, implementation and evaluation of the Strategic Partnership Program. Manages NTC and DTI certifications programs (i.e., instructor, site, TAP, and reciprocity). Manages the NTC registration and LMS administration functions.Q - - ** Must have clearance at time of award
3801197Training OperationsSpecial Project Manager11The Special Projects Team Lead reports to the Training Operations Manager. This individual is responsible for the management and coordination of the NTC Site Certification Program, Instructor and Course Developer Certification Program, and Training Approval Program.BAO
3801221Training OperationsTraining Team Lead11Supervises the design, development, implementation and evaluation of the National Training Center’s training requirements. Additional responsibilities will include assistance with special projects and other tasks as identified by the department manager.BAO
3801201Training OperationseLearning Developer15Evaluates training modality and develops eLearning solutions through the application and utilization of various adult learning principles and eLearning technology tools, based on an identified training need. Creates videos and simulations to effectively train both technical and behavioral skills. Collaborates with management and other stakeholders in the development, establishment and execution of a institutional eLearning strategy.BAO
3801217Training OperationsLMS Administrator11Administers, analyzes, maintains, and supports functions of the NTC LMS (Absorb). Assists in problem resolution, business process documentation, and maintenance as related to the LMS. Ensures accuracy and provides maintenance of student records; develops and implements quality controls to ensure data integrity; and provides user support and documentation to customers.Up to L
3801237Safety Instructor1
3801239Training OperationsRegistrar12Provides customer service and information about NTC and DTI courses and enrollment requirements. Processes student enrollment through the NTC LMS and DOE CHRIS system. Coordinates with site POCs to ensure LMS accounts are established and students are authorized to enroll. Assists course managers in finalizing student rosters and distributing training certificates.BAO
3801524Technical Writer III1
3801202Training OperationsTechnical Editor13Writes, rewrites and edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences.BAO
3801141Training Coordinator1
3801500Training Coordinator1
3801495Training Coordinator1
3801951Training Coordinator1
3801173Training OperationsTechnical Writer11Writes, rewrites and edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences. Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals. Oversees preparation of illustrative materials, selecting drawings, sketches, diagrams and charts. Conducts quality review of materials.BAO
3801142Training OperationsTraining Coordinator15Provides administrative support to the manager and instructor staff. Assists in course development and revision. Edits and proofreads training materials, reviews, proofreads and edits training materials, lesson plans, correspondence, reports, and memoranda. Maintains and updates course information in database; completing database and program backups; establishing and maintaining a system of internal controls; ensuring the security procedures and standards are enforced. Maintains records and files for course development/revision, lesson plans, training materials. Provides backup to the manager in coordinating and tracking projects and assignments.BAO
3801163Logistics Clerk23
3801511Logistics Clerk2
3801190eLearningeLearning Training Manager11Supervises and evaluates training modality and develops eLearning solutions through the application and utilization of various adult learning principles and eLearning technology tools. Develops, conducts and implements training need assessments, program evaluations, instructional design methodologies and templates, and eLearning programs. Reviews and approves videos and simulations. Implements an institutional strategy.BAO
3801938Applications Support Analyst1
3801262eLearningLead Designer, Graphics & Multimedia11Coordinates with clients or supervisors to determine the scope of a project. Advises clients on strategies to reach a particular audience. Develops graphics for product illustrations, logos, and websites. Presents the design to clients or supervisors and incorporates changes recommended into the final design. Reviews final designs before printing or publishing.L
3801877eLearningGraphics Designer11.6Meets with clients to determine the scope of a project. Advises clients on strategies to reach a particular audience and helps determine the message the design should portray. Creates images that identify a product or convey a message that include the development of graphics for product illustrations, logos, eLearning, and websites. Ensures content is SCORM compliant.BAO
3801512eLearningDatabase Administrator IV1
3801277eLearningVideo/Audio Producer12Plans and coordinates all aspects of video and audio direction and production in support of eLearning, instructor-led training, and special projects. Duties include but are not limited to: videography, audio recording, photography, and video/audio editing using industry-standard non-linear editing systems.Up to Q
3801244Facility DepartmentReal Prop & Facilities Manager21Manages prime contract work performed at NTC. Responsible for ensuring all facilities are properly managed and maintained. Organizes and prioritizes multiple tasks such as facility maintenance and upkeep, reporting NTC facility metrics to headquarters, ensure worker and subcontractor safety during projects. Effectively manages through stressful situations, consistently makes effective high quality decisions, understands complex client and customer relationships, and develops open, effective communication.Q - ** Must have clearance at time of award
3801211Facility DepartmentCrafts Lead21Oversees and perform preventative maintenance tasks, and light duty construction. This includes physical structures; plumbing systems repair; all aspects of HVAC operation, including: Chillers; Roof Top Package Units, Heat Pumps and Split Systems; electrical distribution and other various building systems. Assists in the formulation and implementation of safety policies and procedures related to the daily operations of the facilities. Provides input and regular communication the Facilities Department Manager on repairs, projects, operational and capital expense budgeting. Assists in required daily, weekly, monthly, semi-annual, and annual required building inspections, and institute required corrections and/or Preventative Maintenance systems and schedules as needed. Work with subcontractors and vendors as required to carry out the various responsibilities of such 3rd party services.Up to Q
3801470Facility DepartmentFacility and Range Maintenance Technicians25Performs preventative maintenance tasks, and light duty construction. This includes physical structures; plumbing systems repair; all aspects of HVAC operation, including: Chillers; Roof Top Package Units, Heat Pumps and Split Systems; electrical distribution and other various building systems. Fabricates, lays out, cuts, constructs, brazes, and/or repairs training aides (i.e. target systems, bullet traps, tactical entry doors, etc. Performs training support and other general/preventative maintenance duties of the facilities, vehicles, machinery, equipment and ground maintenance.BAO
3801177Maintenance Technician III2
3801134Project Control Specialist2
3801171Facility DepartmentFacility Operations Specialist22Performs operational support duties for the facilities department. Ensures that all facilities, properties are maintained in an effective and efficient manner. Maintains schedule of building maintenance; tracks all new construction, building repairs, improvements, and maintenance in the database. Assist in the development plans and schedules for facilities repairs or alterations. Assist in budget forecasting based on site planning documents. Purchase and order supplies and materials as necessary, identify vendor sources when appropriate. Applies and follows basic safety and security concepts and policies.BAO
3801235Range Maintenance2
3801278Range Maintenance2
3801816Facility DepartmentSupervisor, Logistics Support21Acts as logistics support supervisor. Provides logistics support and customer service to all NTC customers. Manages and supervises three logistics personnel and provides guidance and oversight for all logistics positions. Responsible for purchasing, shipping, receiving, property management, vehicle management and classroom support for all NTC activities.BAO
3801136Facility DepartmentLogistics Specialists23Monitors government owned vehicles and personal property. Manages GSA fleet. Manages and accounts for government owned property. Follows federal, DOE, and NTC standard operating procedures and policies. Utilizes numerous software/applications to conduct daily work. Provides shipping, receiving, and mailroom services. Stores and disposes of excess government property. Manages and provides office supplies to contract employees.Up to L
3801198Security Specialist III2
3801225Senior Welder2
3801139Oversight ProgramsOversight Programs Department Manager21Manages the contractor oversight programs including but not limited to site security (e.g., physical, information, cyber, technical, personnel), quality assurance, and environment, safety, and health. Processes foreign visits and assignments. Serves as Contractor Security Officer.Q - ** Must have clearance at time of award
3801252Oversight ProgramsSecurity Officer22Manages and supports physical, information, and personnel security operations. Leads the implementation of all security processes and tracks all access authorizations. Responsible as the key custodian, classified matter protection officer and controls foreign visit approvals. Conducts inquiries into security incidents. Provides security awareness training for all personnel. Expert knowledge of DOE security Orders and Manuals.Q - ** Must have clearance at time of award
3801215Oversight ProgramsEnvironment, Safety and Health Specialist22Implements ES&H programs to integrate functional areas that include but are not limited to: environmental compliance, occupational health, ergonomics, firearms and explosives safety, industrial hygiene, facility and maintenance safety, safety engineering design review, and fire protection. Coordinates, plans, develops, and maintains programs to ensure compliance with applicable contractual requirements.Up to Q
3801238Instructional Designer1
3801144Instructional System Designer1
3801229Oversight ProgramsQuality Assurance21Administers the contractor quality assurance program IAW with contract requirements. Implements the contractor’s quality management system and all continuous improvement initiatives. Conducts contractor quality-related activities such as: internal assessment program, Lessons Learned Program, corrective action development and tracking, and quality reviews of course materials, internal requirements documents, and deliverables. Coordinates with federal staff in response to federal oversight activities.Q
3801188S&S TrainingSafeguards & Security ManagerK1DIRECTOR, SAFEGUARDS AND SECURITY TRAINING

Position Description

The Director, Safeguards and Security Training is a senior management contractor position that is responsible and accountable for the management and operation of the Safeguards and Security Training Department at the National Training Center (NTC), including supervision of Department training and support personnel. The Director, Safeguards and Security Training supervises: (1) the analysis, design, development, implementation, and evaluation of quality, cost-effective training programs and services that address six topical areas: program management, physical security, information security, personnel security, and nuclear materials control and accountability and instructor/curriculum development training for the Department of Energy (DOE) and DOE federal, contractors and subcontractors; (2) planning and project management; and (3) human and capital resource management.

The Director, Safeguards and Security Training reports to the Director of Security Training and provides day-to-day management of all protection program training activities at the NTC main campus, Integrated Safety and Security Training Evaluation Complex and other locations to include:

- Development and maintenance of quality and professional cost-effective safeguards and security training

- Serves as the senior subject matter expert in safeguards and security training design, development and conduct

- Ensure training activities are conducted in accordance with contractual procedures and all other applicable quality, safety and health directives

Qualifications:

The Director, Safeguards and Security Training must meet the following criteria:

- A Bachelor’s Degree from an accredited college or university with emphasis in project planning and management, business management, systems/electrical engineering, or a combination of other training and education background and relevant work experience, e.g., specific management of training or program experience in at least three of the DOE safeguards and security topical areas.

- Effective management skills (i.e., ability to apply principles, practices, and techniques of project and resources management, plan and execute operational goals and objectives, and manage resources).

- Comprehensive knowledge of principles and practices underlying security activities at a nuclear facility, to include physical security concepts, survey/self assessment protocols, and the use of vulnerability assessments for establishing graded protection measures in a federal or government-owned, contractor operated facility or site.

- Comprehensive knowledge of applicable federal laws, regulations, and DOE and NNSA requirements pertaining to safeguard and security.

- Strong interpersonal skills and demonstrated ability to work/interact with individuals of diverse characteristics, backgrounds, experiences, ethnicity, and personal attributes and to work constructively as a member of a team.

- Effective communications (oral, written, and listening) skills and the ability to present and convey ideas, thoughts, and information clearly and concisely.

- A current or the ability to attain a “Q” access authorization or current equivalent clearance (Top Secret) granted by another Federal agency.

3801527CyberInfo Systems Security Manager (ISSM)11Develops and maintains a formal information system security program and policies for NTC. Manages all Risk Management Framework (RMF) activities in accordance with NIST, Federal, and DOE policies. Manages account processes, network rights, and access to NTC network systems and equipment. Manages the remediation/mitigation of security violations to determine if the network has been breached, asses the impact, and preserve the evidence. Provides oversight and guidance ensuring systems are properly configured, optimized, and tested ensuring all policy and technical requirements are met. Manages processes and procedures in the development of and implementation of access control lists on routers, firewalls, printing devices, and other network devices. Develops and implements an effective information system security education, training, and awareness program. Manages, maintains, and execute the NTC network continuous monitoring plan. Performs control validation and verification of network servers, routers, and switches to ensure they comply with security policy, procedures, and technical requirements. Evaluates potential network security risks and take appropriate corrective and recovery action. Ensures that hardware, software, data and facility resources are archived, sanitized, or disposed of in a manner consistent with system security plans and requirements. Provides oversight and guidance of network personnel implementing applicable patching oversight and validation of all security related updates. Provides oversight to all personnel monitoring/managing firewalls and intrusion detection systems and end-point security systems.Q - ** Must have clearance at time of award

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