Description of Maintenance from Manufacturers website.pdf
PDF 81 KB Posted
- Solicitation number
- RFQ-NIAID-2012962
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Other files
| File | Type | Posted |
|---|---|---|
| 52.212-5_JAN2020.pdf | ||
| EQUIPMENT LIST 2012962.pdf.xlsx | XLSX spreadsheet | |
| FAR 52.204-24 Provision (Aug 2019).docx | DOCX document |
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Text version
Description of Manufacturer’s Svc Cont services provided:
This Description was taken directly from the manufacturer’s website.
Coverage includes the following:
- 2 Preventive Maintenance Inspections to be performed during a twelve-month period
- 2 Preventive Maintenance Kits
- Software Revisions released during the Agreement term.
- Unlimited service visits, Monday-Friday, excluding holidays.
- 48-hour guaranteed response to a request for emergency on-site service Monday through Friday
- Unlimited telephone support for instruments, reagents and applications will be provided at no additional charge.
- Upgraded lasers will be covered for repair / replacement
Coverage for the High Throughput Sampler includes the following:
-1 Preventative Maintenance Inspection to be performed during a twelve-month period
-1 Preventative Maintenance Kit
-Emergency replacement within 2 working days
-Unlimited telephone support for instruments, reagents and applications
-Cost covered for labor, shipping, and parts
File details come from the government source that posted it. Updated .