Defend360_Digital-Owners-Manual_2025.pdf

INSTRUCTION MANUAL

DEFENDCELLCAM.COM

DEFEND 360

DEFEND APP

DOWNLOAD THE

VISIT YOUR APP STORE TO DOWNLOAD

DEFEND BY TACTACAM

4. INTRODUCTION

4. What’s In the Box

4. What You Will Need

5. Camera Overview

6. Buttons

7. Lights

8. SETTING UP THE CAMERA

8. Setting Up the Camera

8. Network Selection

8. Setting Up Your Account

9. Downloading the App

9. Add Camera to the App

9. Remotely Change the Camera

Settings From the App

10. SETTINGS / SPECIFICATIONS

11. BEST PRACTICES

11. Proper Camera Placement

11. Battery and Camera Performance

12. TROUBLESHOOTING

12. Camera Sends Pictures of Nothing

12. Camera Stops Taking Images or

Won’t Take Images

13. Internal Condensation On Lens

13. Solar Panel Not Charging Battery

14. LIMITED WARRANTY

14. How Long Does This Coverage Last?

14. What is Covered?

14. What’s Not Covered?

14. FCC COMPLIANCE

CONTENTS

WHAT’S IN THE BOX WHAT YOU WILL NEED

• DEFEND 360

• Camera Mount

• Mounting Hardware

• Battery

• Solar Panel

• Antenna

• USB-C Charging Cable

• Quick Start Guide

• Power Drill

INTRODUCTION

OVERVIEW

Antenna

Solar Panel

Speaker

Motion Detection Lens

IR Window (x2)

Camera Lens

Light Sensor

Microphone

Status LED

Mount

Battery Cover

Access Panel

USB-C Input

Power Switch

Reset Button

USB Indicator

INTRODUCTION

BUTTONS

CAMERA CONTROLS

Key Name Key Function

POWER

Slide to ON to power on device

Slide to OFF to power off device

RESET

Turn the device off. Then turn the device back on to enter setup mode.

When the SOLID BLUE LED appears, hold the reset button for 10 seconds to reset the device.

POWER

RESET

LIGHTS

INDICATOR GUIDE

LED Name Color Indication Description

USB

RED Device Charging When first plugged in the GREEN LED will Flash before changing to RED. It will stay RED while charging.

GREEN Device Fully Charged When the device is fully charged, the light will stay GREEN.

RED/GREEN

FLASHING No Battery Found If no battery is found in the camera, the LED will Flash RED and GREEN.

STATUS

SOLID RED Device Powered On When the device is powered on, the status light will be SOLID RED. The FLASHING RED LED will appear as the camera searches for a cellular network.

FLASHING RED Searching For Network

FLASHING BLUE Connecting To Server When there is a FLASHING BLUE LED, the camera is connecting to the server. Once a SOLID BLUE LED appears, the camera is connected to the server and in Set Up mode for 2 minutes.

SOLID BLUE

Connected To Server, In Setup Mode For 2

Minutes

Both BLUE and RED (PURPLE) Device Updating When the LED appears PURPLE, both the RED LED and BLUE LED are on and the camera is updating.

STATUS LEDUSB INDICATOR

SETTING UP THE CAMERA

1. Install the antenna by screwing it to the gold connector on the side of the camera.

2. Fully Charge the Pre-Installed Battery.

Open the gasket on the back of the camera and insert the charging cable directly into the camera. Alternately, charge just the battery by removing it from the battery compartment before inserting the charging cable to the battery.

SETTING UP YOUR ACCOUNT

NETWORK SELECTION

If this is the first DEFEND camera you will be activating, please create an account through the mobile app or on the DEFEND Web Portal at account.DEFENDcellcam.com.

Once the account is created, select a subscription plan to be able to receive images to your app. On Apple devices, you must purchase a plan through the Web Portal. If you already have a DEFEND account with ACTIVE cameras, you can simply log in to your app and add your new camera.

Automatic Network Selection Pre-installed SIM Card: The DEFEND 360 is equipped with a pre-installed SIM card inside the camera. Upon activation, the camera automatically searches to determine the strongest network signal between multiple carriers, ensuring reliable service in diverse environments.

Auto-Carrier Selection: Every time the camera is powered on, it undergoes Auto-Carrier Selection to ensure it connects to the optimal network available at that moment.

SETTING UP THE CAMERA

DOWNLOADING THE APP

ADD CAMERA TO THE APP

In your Apple App Store or Google Play Store, download the DEFEND by Tactacam app and sign in using the same TactaID account email and password you created on the web portal.

1. Once on the Home page, click on the left-side menu icon.

2. From the menu, click the “+ Add a Camera” option.

3. Choose an existing subscription plan and select your camera model.

4. The app will prompt you to scan the QR code located on the top of the DEFEND 360 Camera.

5. Follow the in-app prompts to activate your DEFEND 360 camera.

From the Home screen, click on the name of camera, this will take you to the Camera Settings page. Scroll down to “Change Device Settings”. From here you can scroll through and adjust a wide range of camera settings with a simple tap.

Make sure to select “Save and Apply” when done to save your changes.

REMOTELY CHANGE THE CAMERA

SETTINGS FROM THE APP

SETTINGS / SPECIFICATIONS

FEATURE SPEC

Image, Video, and Motion Detection

Camera Mode Photo Only or Photo + Video

Image Resolution Up to 4k

Video Resolution Up to 1080p, 30 FPS

Video Duration Up to 30 Seconds

Picture Format .jpg

Video Format .mp4

Camera Field of View 60 Degrees

Motion Detection Distance Up to 75 Feet

Day/Night Mode Daytime: Color | Nighttime: Black & White

IR Range Up to 75 Feet

IR Flash Low-Glow IR LED

Trigger Speed 0.5 Seconds

Pan Range 355 Degrees

Tilt Range 75 Degrees

Storage

Internal eMMC 8 GB

Controls

Operating Keys Power Switch; Rest Button

Status Indicator 1 LED for Status, 1 LED for Battery

Power

Battery 10k mAh Li-Ion (Included)

Solar Panel 6.6 V, USB-C (Included)

External 12 V, 2 A, USB-C Input

BEST PRACTICES

1. Location and placement is critical for optimal camera performance.

2. See image for ideal installation configuration. (See Below)

3. Installation tips:

a. Optimal installation height ~8-10 feet

b. Avoid placing in direct sunlight when possible

c. Avoid aiming at active backgrounds (busy streets, moving branches, etc.)

d. Adjust motion sensitivity setting to best fit your environment

e. Place camera perpendicular to the movement you expect to see for optimal motion detection: with expected movement going across the viewing area instead of towards the camera.

The included lithium battery will offer long-lasting life! When paired with the included solar panel, the solar panel will recharge the lithium battery.

PROPER CAMERA PLACEMENT

BATTERY AND CAMERA PERFORMANCE

TROUBLESHOOTING

Motion sensors Motion sensors (PIR sensors) are actually heat sensors. They “trigger” when detecting a heat differential across the sensor. This is why on a hot and windy day, people get false triggers. People and animals are not the only objects that will trigger your camera; vegetation and precipitation can act as a moving target as well.

1. Be sure to clear any low hanging tree branches, brush, and weeds from the camera field of view.

2. Motion sensitivity recommendations:

If sensitivity on app is set to High, decrease sensitivity in your cameras settings.

CAMERA SENDS PICTURES OF NOTHING

1. Make sure your battery has sufficient power and the camera is on.

2. Make sure the Motion Detection settings are ON in the App.

CAMERA STOPS TAKING IMAGES OR WON’T

TAKE IMAGES

Motion Detected Icon

TROUBLESHOOTING

The DEFEND 360 is rated IP65. This means the camera is water resistant against powerful jets. The only way the DEFEND 360 can get condensation in or behind the lens is if the antenna is not screwed in all the way, or if there is dirt or debris on the battery door seal.

Follow these at home instructions to alleviate this issue if need be:

• Let the camera sit open for 3-4 days in an area where there is circulating air (fan or vent).

• You can also put in a sealed container with rice for 24 hours to draw out the moisture.

• Clean the seals well and tighten your antenna.

• Place back in the field.

SOLAR PANEL NOT CHARGING THE BATTERY

1. Double check the installation: make sure the solar panel is connected firmly into the USB-C port on the back of the camera, through the weatherproof gasket.

2. Make sure the solar panel is facing South and is getting good sunlight. If conditions are such, that sunlight is not received for an extended period of time, it is normal for the battery level to drop according to the use of the camera. It can take over 20 hours of continuous sunlight to fully charge the battery.

INTERNAL CONDENSATION ON LENS

LIMITED WARRANTY

One year from the date of purchase.

1. This limited warranty does not cover any damage caused by the owner modifying, attempting to fix, or otherwise altering the product.

2. This limited warranty excludes damage caused by people or animals, including but not limited to: antenna, Fresnel lens, glass lens, or camera housing. If damage is caused to the camera by the owner or animal, contact customer support for repair options.

HOW LONG DOES THIS

COVERAGE LAST?

This limited warranty covers: manufacturer defects in materials and workmanship including but not limited to:

Covered cameras will either be repaired by a certified technician or replaced.

WHAT IS COVERED?

WHAT IS NOT COVERED?

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communications Commission rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may note cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC COMPLIANCE

FEDERAL COMMUNICATIONS COMMISSION - PART 15

WHAT IS NOT COVERED?

For any warranty issues or questions on how to best watch over your property with DEFEND:

CALL 218-282-5650

OR

EMAIL SUPPORT@DEFENDCELLCAM.COM

DO NOT RETURN

THIS PRODUCT TO

YOUR RETAILER

1668 Jordan West Rd. | Decorah, Iowa 52101 | www.DefendCellCam.com

1668 Jordan West Rd.

Decorah, Iowa 52101

Support@DefendCellCam.com | 218-282-5650 www.DefendCellCam.com

© 2025 DEFEND BY TACTACAM™

IF YOU’VE GOT SIGNAL

YOU’VE GOT SECURITY