DDRP DRAFT Performance Work Statement.docx

PERFORMANCE WORK STATEMENT (PWS)

AIR NATIONAL GUARD (ANG)

Drug Demand Reduction Program (DDRP) Specimen Collection Services

1.0 General:

1.1 Scope of Work: The contractor shall provide all personnel, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished as defined in this PWS to provide services for a comprehensive specimen collection, packaging and on-site management, and implementation program to support to the Air National Guard (ANG) Office of the Air Surgeon (NGB/SG).

This is a non-personnel services requirement to provide the necessary level of administrative, professional, and technical support required to facilitate the overall objectives of the ANG Drug Demand Reduction Program (DDRP). The Government will not exercise any supervision or control over the contractor employees performing the services herein. Such contractor employees shall be accountable solely to the Contractor who, in turn is responsible to the Government. The contractor's management shall ensure that employees properly comply with the performance standards outlined in this PWS.

1.2 Background: The National Guard Bureau Surgeon General Directorate, Medical Operations Division (NGB/SGOH) is responsible for providing leadership and guidance in the development and implementation of DDRP responsibilities at all ANG installations in the continental United States and U.S. Territories (Puerto Rico, Guam, Virgin Islands). The mission of ANG DDRP is to ensure the ANG complies with Department of Air Force Manual (DAFMAN) and respective Executive Orders, Public Laws, and Department of Defense (DoD) Directive/Instructions to coordinate the collection of specimens for laboratory testing at the designated Air Force Medical Readiness Agency (AFMRA) laboratories.

1.2.1 All personnel within the ANG that hold an Air Force Specialty Code (AFSC) that corresponds to their specialty or a Testing Designated Position (TDP) code for Title 5 or Title 32 personnel are required to provide urine specimens for drug testing. The on-site management, specimen collection, packaging and shipping will ensure the ANG is compliant with DAFMAN 44-197 Military Drug Demand Reduction Program, AFMAN 44- 198 Air Force Civilian Drug Demand Reduction Program and NGB policy associated to Civilian TDP requirements. This responsibility associated with the DDRP impacts all areas of the ANG Enterprise. The DDRP is designed to detect and deter illicit drug use and/or prescription abuse, to ensure mission readiness: safeguard the health and wellness of the force, and maintain good order and discipline in the ANG Services are required to support DDRP testing at all ANG installations, to include Geographically Separated Units (GSUs) throughout the 50 US States, the District of Columbia and the US Territories of Guam, Puerto Rico, and the Virgin Islands.

1.3 Period of Performance: The period of performance (PoP) shall be one base year of 12 months and four 12-month option years.

1.4. General Information:

1.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non- recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary. This QCP is due within 15 calendar days of contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO) acceptance in writing of any proposed changes to its QCP.

1.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or (defect rate(s).

1.4.3 Recognized Holidays: The Contractor shall not perform services on recognized U.S. holidays. All recognized holidays can be found at: https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/. Most Federal employees work on a Monday through Friday schedule. For these employees, when a holiday falls on a non-workday (Saturday or Sunday) the holiday usually is observed on Monday (if the holiday falls on Sunday) or Friday (if the holiday falls on Saturday). The Contractor shall be responsible for knowing when Federal holidays are recognized as this may impact the status of Federal facilities and contractor access to such facilities.

1.4.4 Contracted full-time (FT) and part-time (PT) hired positions: With the importance of efficiency and cost savings, it is recommended that the Wing/Geographically Separated Unit (GSU) DDRP contracted support be hired from within the local area. The contractor shall hire the following FT and PT positions to ensure operational compliance of this contract. Senior Leadership includes the Contract Manager, Training Manager, Administrative Manager and Executive Lead positions.

Contract Manager (1 FT)- Manages overall contract.

Recruiter (1 FT)- Recruits contracted personnel.

Training Manager (1FT)- Trains contracted personnel.

Administrative Manager (1 FT)- Provides full-time administrative support to the service contract and the contracted personnel.

Executive Lead (8 FT)- Onboards and manages WDDRPMs within their area of coverage.

WDDRPM (63 FT)- Manages the installation DDRP (and part-time staff under them) to include drug testing sessions and prevention, education, outreach (PE&O) events/initiatives. A WDDRPM vacancy shall not exceed 15 business days. In the event a WDDRPM vacancy exceeds 15 business days, the contractor will provide a qualified employee who is appointed in writing by the installation commander to provide services. Additionally, the contractor will backpay the government for each day exceeded. The contractor is responsible for informing the government of the vacancy start date.

Adjunct DTPAM (33 PT)- Manages drug testing sessions and/or PE&O events/initiatives as needed, where full-time WDDRPMs are not located. Adjunct DTPAMs will also serve in the alternate WDDRPM capacity, as needed.

DTPAM (Contractor’s discretion on PT staffing support)- Performs DTPAM responsibilities.

Observer (Contractor’s discretion on PT staffing support)- Performs Observer responsibilities.

1.4.5 Place and Performance of Services: The contractor (WDDRPMs) shall provide services Monday through Friday between the hours of 0800-1630 and all Regularly Scheduled Drill (RSD), minimum 12 weekends published annually by Wing Commander (WG/CC) each fiscal year, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. The WG/CC may approve an alternate work week schedule at their discretion based on the installation’s demands/mission. RSD weekends are subject to change due to mission needs and/or Government budget requirements. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Services may be required outside of the stated service hours. It is anticipated that services outside of the hours identified above (to include evenings and/or non-RSD weekends) will be required less than 10% of the time. At the discretion of the WG/CC, WDDRPMs are permitted one-for-one pass the week following any given weekend testing session(s).

1.4.5.1 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.5.2 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety, and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

1.4.6 Telework: The Government does not permit the contractor to telework in support of this requirement. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance. Telework shall be at no additional cost to the Government.

1.4.7 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by Installation Commander/Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.8 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DOD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DOD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DOD organizations. Therefore, the contractor is advised that any time contractor place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DOD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.8.1 Use of Government Information System (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DOD strategy, and their actions affect the most vulnerable portion of the ANG Enterprise Infrastructure. Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

1.4.8.2 Complete initial and/or annual Cyber Awareness Challenge (ZZ133098) training as defined in the Air Force myLearning platform (https://lms-jets.cce.af.mil/moodle/course/view.php?id=10398).

a) Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

b) Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

c) Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.8.9 Protection of Personally Identifiable Information (PII). The contractor shall protect all Personally Identifiable Information (PII) encountered in the performance of services in accordance with DFARS 224.103 and DoD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.10 CAC Requirements: The CAC is the DOD Federal Personal Identity Verification (PIV) credential. Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated Tier 1 or an equivalent or higher investigation in accordance with DoDI 5200.46. The contractor employee will be issued a CAC only if duties involve one of the following: (1) both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple nonDoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled Tier 1 investigation at the Office of Personnel Management.

Sponsorship and enrollment information about each applicant must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) through either the Real-Time Automated Personnel ID System (RAPIDS) using the DD Form 1172-2 or the Trusted Associate Sponsorship System (TASS).

1.4.5.11 Homeland Security Presidential Directive (HSPD)-12 Background Investigation Requirements: The contractor shall ensure that all contractor and subcontractor personnel whose duties require CAC card issuance obtain them, and shall process all CAC card applications (Senior Leadership, WDDRPMs and Adjunct DTPAMS). The contractor shall ensure that all employees requiring a T1 be vetted by the cognizant security activity Chief, Information Protection (CIP) to ensure a proper investigation is on record. The CIP will process the T1 if needed. The contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system. The contractor is cautioned that the entire process from submittal of the investigation may take multiple weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

1.4.5.12 Trusted Associate Sponsorship System (TASS): The contractor is responsible for processing applications for Common Access Cards (CAC) for every contractor employee who deploys with the military force OR who has a need to access any Government computer network in accordance with FAR 52.204-9, "Personal Identity Verification of Contractor Personnel."

The contractor shall process CAC applications through the MP ICAM the procedures for which are described below. Although there is no requirement for the contractor to designate a “Corporate Facility Security Officer" (FSO) to serve as its single point of contact for the BI, the MP ICAM application process and other CAC and security-related matters, such designation facilitates these processes. If a Corporate FSO is not established, all contractor employees requiring a CAC will be required to process their own applications. The submission process for CAC applications is as follows:

1. The contractor's FSO or contractor employee shall submit requests for a CAC via email to the designated Mission Partner Affiliation Sponsor (MPAS). The MPAS for this requirement will be: (If the MPAS has been designated, show the MPAS’s name and contact information; otherwise, insert “TBD.”)

2. The Government will establish a MP ICAM application account for each CAC Request and will provide each contractor employee a user ID and password, via email, to the contractor’s FSO or contractor employee. The FSO or contractor employee shall access the TASS account and complete the CAC application (entering/editing contractor information as applicable) at: https://tass.dmdc.osd.mil/tass/. The contractor’s FSO or contractor employee shall follow up to ensure that the TA is processing the request.

3. The Government will inform the contractor's applicant, via email, of one of the following:

a. Approval.* Upon approval, the information is transferred to the DEERS database and an email notification is sent to the contractor with instructions on obtaining their CAC. The contractor proceeds to a RAPIDS station (RAPIDS Site Locator: http://www.dmdc.osd.mil/rsl/).

b. Rejection.* The Government, in separate correspondence, will provide reason(s) for rejection.

c. Return. Additional information or correction to the application required by the contractor employee.

*The contractor shall maintain records of all approved and rejected applications.

1.4.5.12.1 Contractors and their personnel shall use the following procedures to obtain CACs:

(a) Contractors shall provide a listing of personnel who require a CAC to the contracting officer. The Government will provide the contractor instruction on how to complete the Contractor Verification System (CVS) application and then notify the contractor when approved.

1.4.5.12.2 Contractor personnel shall obtain a CAC from the nearest Real Time Automated Personnel Identification Documentation System (RAPIDS) Issuing Facility (typically the local Military Personnel Flight (MPF)).At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor by SSN and two forms of identification. Identity source Documents must come from the list of acceptable documents included in Form I-9, OMB No. 115-0136, "Employment Eligibility Verification." Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture identification (ID). The Identity documents will be inspected for authenticity and scanned/stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS and will then issue a CAC.

1.4.5.12.3 During the performance period of the contract, the contractor shall:

1. Within 7 working days of any changes to the listing of the contract personnel authorized a CAC, provide an updated listing to the contracting officer who will provide the updated listing to the authorizing Government official;

2. Return CACs in accordance with local policy/directives within 7 working days of a change in status for contractor personnel who no longer require logical or physical access;

3. Return CACs in accordance with local policy/directives within 7 working days following a CACs expiration date; and

4. Report lost or stolen CACs in accordance with local policy/directives.

1.4.5.12.4 Within 7 working days following completion/termination of the contract, the contractor shall return all CACs issued to their personnel to the issuing office or the location specified by local policy/directives. A receipt for each returned card shall be provided to the TA/COR.

1.4.5.12.5 Failure to comply with these requirements may result in withholding of final payment.

1.4.5.13 Air Force myLearning training platform. All contractor employees and associated sub-contractor employees assigned to work on a Government site and/or requiring access to a DoD network will be required to register with myLearning at commencement of services in order to complete the necessary training required of them initially and annually for the duration of the contract (i.e., Cyber Awareness Challenge, DAF-Operations Security Awareness Training, Controlled Unclassified Information (CUI) Training, initial Force Protection (for new employees) and annual Force Protection Training). myLearning website: https://lms-jets.cce.af.mil/moodle/

1.4.5.13.1 Cyber Awareness Challenge. Contractor employees and associated sub-contractor employees shall complete the Cyber Awareness Challenge before issuance of network access and annually thereafter. All contractor employees performing services involving IA/IT functions shall comply with DoD and Air Force training requirements in DoDD 8570.01, DoD 8570.01-M and AFPD 33-2 within 15 days of the start of contract performance. In accordance with DoD 8570.01-M , DFARS 252.239.7001 and AFM 33- 282, contractor employees performing services supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

1.4.5.13.2 Information Assurance (IA) Training. All contractor employees and associated sub-contractor employees shall complete the DoD Information Assurance Awareness CyberAwareness Challenge before issuance of network access and annually thereafter. All contractor employees performing services involving IA/IT functions shall comply with DoD and Air Force training requirements in DoDD 8140.01, DoD 8570.01-M and AFMAN 17-1301 within 180 days of the start of contract performance.

1.4.5.13.3 Force Protection Training (for new employees) and Annual Force Protection Training. All contractor employees, to include subcontractor employees, requiring access Government Installations, Facilities and Controlled Access areas shall complete Force Protection training within 45 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. AT Level I may be accomplished by a Level I qualified instructor; completing the Force Protection computer-based training (CBT) course on Joint Knowledge Online (JKO) at https://jko.jten.mil. For those without a CAC, select"Non-CAC" user on the JKO site. Tracking for each contractor or subcontractor employee is the responsibility of the COR or unit AT Representative. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training by each employee or subcontractor personnel. Certificates of completion for each affected contractor employee and subcontractor employee will be maintained by the COR or Antiterrorism Representative. Force Protection training is available at the following website:

https://lms-jets.cce.af.mil/moodle/course/index.php?categoryid=173

1.4.5.13.4 DAF-Operations Security Awareness Training. In accordance with AFI 10-701, Operations Security, OPSEC PMs/SMO/SMNCOs/Coordinators will provide OPSEC training or training materials to contract employees within 90 days of employees’ initial assignment to the contract and annually thereafter. General organizational orientations may need to be supplemented by duty-related orientations in the work center targeted toward specific critical information and vulnerabilities associated with the work. DAF-Operations Security Training is available at the following website: https://lms-jets.cce.af.mil/moodle/course/view.php?id=11654

1.4.5.13.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.13.6 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the Air Force Infostructure.

Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system.

1.4.5.13.7 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the Army Enterprise Infostructure (AEI) or Air Force Infostructure. Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

1.4.5.13.7.1 Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

1.4.5.13.7.2 Complete initial and/or annual Information Assurance (IA) training as required by applicable Air Force/ANG policy.

1.4.5.13.7.3 Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

1.4.5.13.7.4 Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

1.4.5.13.7.5 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.14 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.15 Controlled Unclassified Information (CUI) Training. In accordance with Executive Order (E.O.) 13556; Part 2002 of Title 32, Code of Federal Regulations (CFR); DoD Instruction 5200.48, “CONTROLLED UNCLASSIFIED INFORMATION (CUI), all Department of the Air Force (DAF) personnel to include all contractor and sub-contractor employees shall complete CUI training within 15 calendar days after contract start date. Certificates of completion for each affected contractor employee and subcontractor employee will be maintained by the COR.

1.4.5.16 Records Management User Training. In accordance with AFMAN 33-322, Records Management and Information Governance Program, the contractor shall complete annual Records User training from the following website: https://lms-jets.cce.af.mil/moodle/course/view.php?id=11375. WDDRPMs shall complete training within 15 calendar days after contract start date.

1.4.5.17 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.5.18 Key Control. The contractor shall establish and implement methods of ensuring all keys/key cards issued by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued by the Government shall be duplicated. The contractor shall include procedures covering key control in the QC Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall report any occurrences of lost or duplicated keys/key cards to the COR within 1 business day.

1.4.5.19 Lost / Duplicated Keys. In the event keys, other than master keys, are lost or duplicated the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

1.4.5.20 Limit Access. The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.5.21 Lock Combinations. The contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s QCP.

1.4.5.22 Special Qualifications: Contractors must ensure that any personnel performing under a contract are fully trained, licensed, certified, and otherwise qualified to provide services.

1.4.5.23 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor’s performance. At these meetings, the Contracting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.5.24 Contract Manager (CM): The contractor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.5.25 Identification of Contractor Employees: Contractor personnel will be required to obtain and wear security badges and adhere to the security requirements of the host installation. All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on email) and dealings with Government or non-Government entities/ Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed. The contractor shall retrieve all identification media (including vehicle passes) from their employees who depart employment for any reason. All identification media (i.e., badges and vehicles passes) shall be returned to the COR within 14 days of an employee’s departure.

1.4.5.4.26 Combating Trafficking in Persons (CTIP): The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees must complete CTIP training within 15 calendar days of employment and shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s z ero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The Contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.5.4.26.1 Contractor Travel: The contractor may be required to occasionally travel to Geographically Separated Units (GSUs) across the United States/U.S. territories during the performance of this contract to conduct analysis and attend meetings/training.

WDDRPMs are responsible for overall management and coordination of PE&O events/initiatives, Staff Assisted Visits (SAVs), Cross Functional Oversight Committee (CFOC) meetings and drug testing observances/demand testing at their paired installation. Such travel will be permitted/reimbursed to WDDRPMs. Additionally, Adjunct DTPAMs will be permitted/reimbursed for travel pertaining to PE&O events/initiatives at their paired installation.

The contractor shall be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires COR approval and authorization at least 15 days prior to travel arrangements being made. The contractor shall submit a proposed trip report to the COR via email for such approval and authorization. All unauthorized travel shall be denied re-imbursement.

1.4.5.4.27 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.5.4.28 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, operational information, specifications or work statements) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.5.4.29 Phase In / Phase Out Periods:To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the 30 day phase in/out period. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. During the phase out period, the contractor shall help facilitate a transition with the incoming contractor in order to ensure performance requirements are met.

2.0 Definitions and Acronyms

2.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.1 DEFECTIVE SERVICE: A service output that does not meet the standard of performance associated with the PWS.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DELIVERABLE. Anything that can be physically delivered and includes no manufactured things such as meeting minutes or reports.

2.1.5 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.6 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.7 QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.8 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.9 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.10 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.11 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephone, computer, scanner, color printer, toner, paper, lockable four drawer filing cabinet and other items necessary to maintain an office environment.

3.1.1 Material: The Government will provide the necessary drug testing supplies and storage space as listed in DAFMAN 44-197 and AFMAN 44-198. Supplies will be received/secured by WDDRPM or Adjunct DTPAM.

3.2 Services: Mail service, postage and DDRP associated waste disposal.

3.3 Utilities: All utilities in the facility will be available for the contractor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 Secret Facility Clearance: N/A

5.0 Overall Description of the Task: The Government requires a contractor to provide services for specimen collection, packaging, and on-site management program, and implementation to support NGB/SG with all tasks of the specimen collection, packaging and shipping, and on-site management processes to include military and Title 5 and/or Title 32 civilian drug testing IAW DAFMAN 44-197 & AFMAN 44- 198, located on Air Force E-Publishing website, http://www.e-publishing.af.mil/.

5.1 Administrative:

5.1.1 The Contractor shall provide on-site program management of Wing Drug Demand Reduction Program Managers (WDDRPM), Drug Testing Program Administrative (DTPAM) and Observers, and project oversight to ensure quality control necessary to provide a specimen collection, packaging, implementation program to support NGB/SG.

5.1.2 The Contractor shall perform an annual ANG DDRP COTR Compliance Visit at each installation to ensure proper procedures/rules/regulations are being followed. These compliance visits will be coordinated via the COTR to Wing Commander.

5.1.3 The Contractor shall administer DDRP testing that follows the guidance and procedures as outlined in DAFMAN 44-197 and AFMAN 44-198. The Government must concur with the appointment of key positions. The personnel who serve in the roles of a WDDRPM, DTPAM and Observer shall be individuals possessing unquestionable integrity and trustworthiness as outlined in paragraphs 5.3.2, 5.3.3 and 5.3.4. Individuals are ineligible to serve as in these roles if they have any record of conviction by courts- martial or civilian criminal court.

5.2 Training Support:

5.2.1 The Government will provide annual NGB DDRP training for the Contract Trainer/s at a location TBD by NGB SGOH. Training will cover all aspects of the DDRP Program. NGB/SGOH will supply "train-the-trainer" course and training material for up to 20 Trainers. The Contractor shall provide the trainers. Trainers shall be responsible for training all WDDRPM, DTPAM, and Observers. Historically training is provided in a classroom setting, 4 days in length, either in January or August, at Joint Base San Antonio (JBSA) Lackland San Antonio, TX. Training will follow AFMRA approved training materials.

5.2.2 The contractor shall provide proof of certification that all WDDRPM, DTPAM and Observers have been trained as outlined in phase I-IV of this PWS. Training certificates shall be provided to the COR/COTR within 5 business days of completion of training.

5.3 Operational Requirements:

5.3.1.1 The contractor shall provide WDDRPM, DTPAM and Observers IAW DAFMAN 44-197 & AFMAN 44-198 in an effort to administer 100% unique member (UM) annual testing tracked by Fiscal Year (FY) of all individuals as identified within the Internet Forensic Toxicology Drug Testing Laboratory (iFTDTL) and Human Resources (HR) (reference WDDRPM role and responsibilities, paragraphs 5.3.2.1- 5.3.2.9.9) is accomplished at each installation identified in Exhibit 3.The contractor shall provide “out of cycle” DDR testing, in emergency situations (i.e.drug use), as directed by the WG/CC. Out-of-cycle testing is defined as not on a normal duty hour schedule or demand testing.

5.3.2 WDDRPM Services: The Contractor shall employ WDDRPMs that adhere to the following DAFMAN 44-197 and AFMAN 44-198 requirements to ensure integrity and trustworthiness of the DDRP:

a. Individuals with no medical or mental health condition which will preclude she/he from responsibly performing her/his assigned duties as a WDDRPM.

b. The Contractor shall provide documentation to the COR signed by the WDDRPMs that certifies that she/he has no record of conviction for any offense or history of past misconduct involving dishonesty, fraud, or drug abuse (including use, possession, or distribution).