DDDA PPC Slides 9-10-2020.pptx

DLA Distribution Djibouti, Africa Pre-Proposal Conference

SP3300-20-R-5010

September 10, 2020

DEFENSE LOGISTICS AGENCY

AMERICA’S COMBAT LOGISTICS SUPPORT AGENCY

WARFIGHTER FIRST - PEOPLE & CULTURE - STRATEGIC ENGAGEMENT - FINANCIAL STEWARDSHIP - PROCESS EXCELLENCE

FOR OFFICIAL USE ONLY

Administrative and Introductions Administrative Introductions Breaks Rules of Engagement Introductions Headquarters DLA Distribution, New Cumberland, PA Dan Lentz, Contracting Officer Tom Semones, Acquisition Specialist Margaret Ross, Acting J7 Director/CCO Rose Snavely-Howe, Chief of Acquisition Management Cullen Powers, Supervisor Acquisition Planning Bryan Hanisko, Acquisition Project Officer Bryan Eldridge, Distribution Center Representative DLA Distribution Djibouti, Africa CAPT (SEL) Vincent Erno, Commander Mike Watt, Deputy Commander LCDR Darlene Lindler, Contracting Officer’s Representative

WARFIGHTER FIRST

FOR OFFICIAL USE ONLY

Administrative and Introductions Administrative Remarks The written information contained in the final solicitation and amendments overrules and supersedes any information presented at this conference which conflicts with the written documentation.

The attendance roster, as well as this presentation, will be posted to the beta.SAM.gov website.

Administrative and Introductions

Written Questions and answers received before the deadline will be posted to beta.SAM.gov via an amendment to the solicitation

Attendees are asked to submit their questions to the Contracting Officer and Acquisition Specialist:

Dan Lentz (Daniel.Lentz@dla.mil) Tom Semones (Thomas.Semones@dla.mil)

Agenda DLA Distribution Djibouti Organization DLA Distribution Sigonella Organization DLA Distribution Djibouti Mission/Vision/Values Strategic Perspectives 2018-2026 Strategic Framework Strategic Perspectives Management Framework DLA Distribution Djibouti Site Profile Current State BLDG 730 Air Conditioning Project Container Consolidation Point Project CLASS IV Storage

DLA Distribution Djibouti

Djibouti, AFRICA Wholesale S&D

TCSP

MPC

Army SSA

DLA Distribution Sigonella

COMMANDER

CAPT (Sel) Vincent V. Erno

Senior Enlisted Leader

QMC (SW/AW)

Chauncy McWilliams

DEPUTY COMMANDER

Michael R. Watt

DLA Distribution Rota Spain

DDRS

Humanitarian Assistance Program Livorno, Italy HAP Livorno EP DLA Distribution Djibouti Africa

DDDA

DLA Distribution Sigonella Sicily

DDSI

DLA Distribution Djibouti Mission/Vision/Values “We deliver…on our promises...in support of our customer’s requirements!”

Mission:

Deliver material readiness through efficient and responsive distribution services.

Vision:

We will be an operational enabler and a model distribution service provider while operating as a unified team of government and contractor personnel.

Values:

Leadership, professionalism, and technical knowledge through dedication to duty, integrity, ethics, honor, courage and loyalty.

DLA

DDC

DDDC

Strategic Perspectives 2018 - 2026 Strategic Framework

The Framework What We Manage How We Manage Strategic Perspectives Management Framework

Mission Profile Storage Capacity:

Covered storage capacity (1 warehouse) 36,318 Gross square feet (GSF) Inventory: Wholesale 752 NSNs with value of $3.1M Retail 2,914 NSNs Government Owned Contractor Operated (GOCO) facility Staffing: 3 Military Reservists (TPOC, AO, and QAE), 16 Local Nationals; 5 American Contractors

DLA Distribution Djibouti Site Profile

Capabilities

Wholesale Warehousing Operations to include HAZMAT Materiel Processing Center (MPC) Theater Consolidation Shipping Point (TCSP) GCSS-A Army Retail Supply Support Activity (SSA) Central Receiving for CLDJ

Customers

Provides services to the Navy, Army, Air Force and Marines Top 5 customers:

Warfighter Support (Ship Performance)

Hi-Pri 18-May Jun Jul Aug Sep Oct Nov Dec 19-Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 20-Jan Feb Mar Apr May 0.49 0.72 0.65 0.44 0.46 0.67 0.52 0.51 0.39 0.55000000000000004 0.92 0.79 0.84 0.46 0.83 0.88 0.67 0.44 0.85 0.66 0.56999999999999995 0.57999999999999996 0.8 0.57999999999999996 0.63 Routine 18-May Jun Jul Aug Sep Oct Nov Dec 19-Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 20-Jan Feb Mar Apr May 0.36 0.35 0.24 0.36 0.22 0.51 0.55000000000000004 0.54 0.79 0.3 0.67 1.06 0.96 0.84 1.02 0.98 1.17 0.78 0.76 0.97 0.82 0.85 0.82 0.69 0.76 HiPri OBJ 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Routine OBJ 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3

Current State

Current real-estate: Building 730, Parking Lot, Gate, Loading Dock, and 10 Open Shelters

Class IV Storage – Open (Not DLA real-estate) Class IV Building Open Bays 10X Ramp Gate Park

CCP

BLDG 730

Notes:

Building 730 has limited A/C Payment for the initial design of the A/C system was submitted.

Building 730 A/C Project

Container Consolidation Point Project Notes:

Project is on track to be awarded June 2020 with ground breaking in Jan 2021

CCP

CLASS IV

Notes:

Not currently DLA Property, however working to obtain space We project this modification to be reviewed and obtained by Q2 in FY21 Class IV requires closed storage area Current site is not secure Class IV Storage

SP3300-20-R-5010

Solicitation Overview

Key Points Ensure the Documents (SF33, SF30, proposal) are signed.

The Offeror is reminded that the Government reserves the right to award this effort based on initial proposal, as received, without discussions.

Section A Solicitation, Offer, and Award

Contract Type - Period of Performance The contract will be an Indefinite Delivery/Indefinite Quantity Hybrid with Cost-Plus-Fixed-Fee, Cost Reimbursement No Fee, and Firm-Fixed-Price line items.

This contract will have a five (5) year ordering period.

Services to be furnished under the contract shall be ordered through the issuance of Task Orders. Surge and Sustainment requirements are anticipated as separate Task Orders. Task Orders are anticipated for a year of service.

The minimum value of services is $150,000.00 (for the entire contract). The maximum value of the services is the $18,402,960.00.

This acquisition is solicited as an unrestricted procurement utilizing full and open competition.

Section B Supplies or Services & Price/Costs

CLIN X001 (DLA)

Cost-Plus-Fixed-Fee – Services to Perform Warehousing and Distribution Operations (Unless specifically identified separately in another CLIN, this CLIN encompasses the requirements in Attachment J.1 – Section C - PWS CLIN X002 (Army) Cost-Plus-Fixed-Fee – Services to Perform Warehousing and Distribution Operations (Unless specifically identified separately in another CLIN, this CLIN encompasses the requirements in Attachment J.2 – Section C – Site Specific Requirements

CLIN X003

Cost Reimbursement (No Fee) – Scheduled and Unscheduled Equipment Maintenance Labor and Material (PWS Section C-4.4 and its subparagraphs) Section B

CLIN X004

Cost Reimbursement (No Fee) – Non-Capital Equipment New or Replacement Costs (PWS Section C-4.4 and its subparagraphs)

CLIN X005

Cost Reimbursement (No Fee) - Material Support Costs (inclusive of CLINs X001, X002 and X007)

CLIN X006

Cost Reimbursement (No Fee) – Travel, Training, Mobilization and Sustainment (PWS Section C-3.3, C-4.6, and C-5.9)

CLIN X007

Cost-Plus-Fixed-Fee - Special Projects/Surge & Sustainment (PWS Section C-5.8) (See Attachment J.6 CLIN X007 Labor Rate Table for applicable labor categories and labor rates)

CLIN X008

Cost Reimbursement (No Indirect Rates, No Fee) – Defense Base Act Insurance

CLIN X009

Contract Data Requirements Lists (Not Separately Priced)

CLIN 0010

Firm-Fixed-Price – Services to Perform Transition (Unless specifically identified separately in another CLIN, this CLIN encompasses the requirements in Attachment J.1 – Section C - PWS and Attachment J.2 – Site Specific Requirements)

Supplies or Services & Price/Costs Section B Instructions

COST-PLUS-FIXED-FEE PRICING ARRANGEMENT – CLIN X001

Offerors shall invoice CLIN X001 in accordance with Section G-4. The fixed fee does not vary with actual cost but may be adjusted as a result of changes in the work to be performed under the contract. In accordance with FAR 15.404-4(c)(4)(i)(C), the fee shall not exceed 10 percent of the contract’s estimated cost, excluding fee

Supplies or Services & Price/Costs Section B Instructions

COST-PLUS-FIXED-FEE PRICING ARRANGEMENT – CLIN X002

Offerors shall invoice CLIN and X002 in accordance with Section G-4. The fixed fee does not vary with actual cost but may be adjusted as a result of changes in the work to be performed under the contract. In accordance with FAR 15.404-4(c)(4)(i)(C), the fee shall not exceed 10 percent of the contract’s estimated cost, excluding fee

COST REIMBURSEMENT (NO FEE) PRICING ARRANGEMENT - CLINs X003, X004, X005 and X006 The Government has provided an estimated cost exclusive of G&A, Material Handling, or other indirect rate. Offerors shall apply only their applicable indirect rate to this estimated cost to arrive at the Not-to-Exceed amount. The Offeror shall be reimbursed for actual cost and their applicable indirect rate only. No fee shall be applied.

Section B Supplies or Services and Price/Costs (Cont.)

Supplies or Services & Price/Costs

COST-PLUS-FIXED-FEE PRICING ARANGEMENT – CLINs X007 Costs for Special Projects/Surge & Sustainment shall be reimbursed at actual cost plus applicable indirect costs and a fee. Offerors shall enter the Government provided Estimated Cost. Offerors shall insert Estimated Cost, Fixed Fee Percentage, Fixed Fee Dollars, and Total Estimated Cost-Plus-Fixed-Fee

COST REIMBURSEMENT (NO INDIRECT RATES, NO FEE) PRICING ARRANGEMENT - CLIN X008

The Offeror shall enter their estimated cost. The Offeror shall be reimbursed for actual costs. No indirect rates or fee shall be applied.

Section B Supplies or Services and Price/Costs

CONTRACT DATA REQUIREMENTS LIST - CLIN X009 (NSP):

Reporting requirements. Not Separately Priced (NSP)

FIRM-FIXED-PRICE PRICING ARRANGEMENT - CLIN 0010: The Offeror shall enter their total estimated price.

Contract Total: Offeror shall enter an estimated price for each year (one through five) and the total estimated price for the entire contract including years one through five.

Narrative Key Points CPFF due to fluctuations in workload Invoicing and excess funds Invoice within 90 days of performance completion Excess funds removed after 90 days via modification Limitation on Indirect Costs for all CLINs Pursuant to FAR 42.707, an indirect cost rate ceiling is incorporated into the contract.

The Government will not be obligated to pay any additional amount should any final indirect cost rates for any Contractor fiscal year (or for any different period agreed to by the parties) exceed the indirect rates incorporated into the contract schedule.

Performance Work Statement Review

KEY POINTS

Section C

Key points – please read:

The entire PWS in Attachment J.1 Site Specific Requirements in Attachment J.2 Technical Exhibits – J Attachments (J12-J33) Additional J Attachments (J4, J6, and J34) Technical Library Documents (beta.SAM.Gov Restricted - if you are unable to open any document in beta.SAM.Gov, please contract the Acquisition Specialist immediately) Contract Data Requirements Lists identified in Section J – Attachment J.11

LOOK OUT FOR CHANGES

Scope Operate a Government-Owned-Contractor-Operated (GOCO) Distribution capability that includes a Material Processing Center (MPC) and transshipment point, a TCSP, and Receipt, Store, Issue, and Local Transportation operation for customer support at Camp Lemonnier, Djibouti and the AFRICOM Area of Responsibility (AOR), IAW the requirements in the PWS, Attachments in Section J, and SOPs.

Gov’t owned facilities located on Camp Lemonnier, Djibouti, Africa.

Wholesale material support worldwide Retail services for local Fleet Readiness Material Processing Center (MPC) Support Predominate customer is the Navy See section Attachment J.2 for a description of retail services

Agile and Flexible

Key Personnel (C-1.3.1) – The resumes of the proposed Key Personnel will be evaluated on how well qualifications and experience align with the position descriptions in this section.

All Key Personnel shall be United States Citizens with an active Secret clearance Those individuals currently serving and performing the description of the key personnel requirement, whose experience is included in their provided resume, will be considered qualified, competent and eligible.

Personnel Clearances (C-1.4.1) A favorable National Agency Check with Written Inquiries (NACI) required to obtain a Common Access Card (CAC) and for access to the DLA Network and Government Data Systems.

Key Personnel and any Contractor employees identified to ensure an adequate number of personnel who will have access to or handle classified information or material to perform the requirements IAW the DLA Distribution SOPs shall have the appropriate security clearances (secret or higher) prior to full performance of contract requirements.(Section L).

Possess a Facility Clearance Offeror has a Defense Security Service (DSS) approved facility clearance, or a statement confirming that the Offeror will be able to obtain a DSS approved facility clearance prior to full performance of contract requirements (Section K).

Transition Plan (C-1.8) Personnel Hiring Actions and Training (C-1.8.1) Identify which Personnel will be onsite during the transition period and include anticipated report dates in their Transition Plan and POAM.

Initiate all necessary personnel clearance actions using DLA Form 1728 and Systems Access Requests (SAAR) within 2 working days of hiring with all SAARs submitted NLT 30 calendar days prior to the start of full contract performance.

Identify Subject Matter Experts for each Functional Area How you will assess incumbent employees Trained to Standard Completing job offers to attend Distribution Operations Training during Transition Government Property – Inventory during Transition (C-1.8.2) Mission Stock – Only Controlled Inventory during Transition (C-1.8.3) Work-In-Process Reviews – Government providing weekly Work-In-Process reports the last 30 days of Transition for Contractor planning efforts for full performance (C-1.8.4) Transition Reports (C-1.8.5) IAW CDRL A001 Transition Plan and Weekly Reports from Contractor Required Plan, Programs and Procedures (C-1.8.6) Contains specific CDRLs and due dates

AMPS RBAC User Roles A user can only have one Primary DSS Role at any one time IAW Section C-1.8.1 – submit Systems Authorization Access Requests (SAAR) using Account Management and Provisioning System (AMPS)

AMPS Secondary/Alternate Roles

Access requested via the Account Management and Provisioning System (AMPS) with a System Authorization Access Request (SAAR) and shall include detailed justification for why an employee needs the access to each particular secondary DSS role and what job functions the are/will perform.

Government Facilities (GF) - Identified in TE 3.1 - The Government is responsible for maintaining, repairing, and replacing GF Government Equipment (GE) - Identified in TE 3.4 thru TE 3.6.1 Offered in place, current condition and exclusive use for this contract - “Incidental to Place of Performance.”

Identified as follows:

Equipment with a value of $5,000 or more, is considered accountable property and will be maintained on one or more electronic hand receipt listing(s) in the Government EBS Property Accountability System. Capital equipment with a value less than $5,000 may be considered accountable based on capital threshold at the time of purchase.

Equipment with a value of greater than $300 and less than $5,000 is considered non-accountable property and will be maintained on a spreadsheet.

All IT and Data Systems will be provided and maintained by the Government

Government Training (C-3.3) and TE 3.2 Training to be provided by the Government is listed at TE 3.2 and the Distribution Operations Course Catalog for Contracted Personnel (see Technical Library) Distribution Operations Training offered on-site during transition After Transition Distribution Operations Training will be performed quarterly, primarily by Distance Learning VTC, at the expense of the Government.

The Government may provide training when process steps to the DLA Distribution SOPs are revised.

May require Contractor to provide specific Contract employee names or other information with a very short suspense.

***All hours for Government and Contractor training each year are to be accounted for in the proposed productive hours***

Equipment (C-4.2) Title to all property/equipment purchased by the Contractor transfers to the Government once the Contractor is reimbursed by the Government for the cost IAW Section B.

Buy versus lease analysis to document the more advantageous method to the Government KO or designee approval prior to lease/purchase DFARS 252.211-7003, Item Unique Identification and Valuation is included in the purchase requirement All contractor-provided property/equipment shall meet the same safety and utilization requirements as those established for government property/equipment.

Utilization of leased/vendor owned equipment reported using DPAS.

Utilization for metered equipment is an aggregate 80%

Contractor Training (C-4.6) Enterprise Wide Training identified in TE 3.2 will be tracked in the Learning Management System (LMS).

List of contract employees include Name, SSN, EDIPI, Job Title – CDRL A021 Attachment 1, 60 working days after start of full performance and within 15 calendar days for changes, additions or deletions.

Contractor responsible for determining which courses in TE 3.2 Government Training and the Distribution Operations Course Catalog, contractor employees shall attend to ensure contractor employees are receiving training commensurate to their positions at the right time for Audit Sustainment and passing Independent Public Accountants (IPAs) audits.

First training status reporting Contractor certification and validation of employee proficiency for performance of distribution operation functions IAW the DLA Distribution SOPs Enclosure 2 NLT 60 working days after start of full performance - Monthly thereafter.

Distribution Operations Training (C-4.6.1) For new Contractor employees or employees reassigned to another functional area, provide training (OJT or formal) within 30 calendar days after obtaining system access or date of reassignment Validated in a “P” status NLT 30 working days Obtain a “Trained” status after 180 days and sustain throughout all performance period.

Obtain and maintain “Trained” Status for Distribution Operations Functional Areas for employees using DSS for job functions:

65% of within 90 days after the start of full performance, based on the Contractor taking full advantage of the Distribution Operations/DSS Training provided during the Transition Period.

90% within 120 days after the start of full performance and maintained throughout all performance periods.

CDRL A021 – Training Report

Trained (T) – Employees who successfully completed (70% or above passing score) Distribution Operations training identified for that individual by the Contractor AND/OR the Contractor Supervisor or Manager for each employee certifies that the employee has received on-the-job training and validated proficient IAW the DLA SOPs in the applicable functional area tasks and can perform the functional area tasks to standard, and sustain proficiency.

Progressing (P) – Employees who did not successfully complete or have not taken the Distribution Operations training identified for that individual by the Contractor, but has received on-the-job training using the DLA Distribution SOPs in the applicable functional area tasks and the Contractor Supervisor or Manager for each employee certifies that the employee has received on-the-job training and validated as progressing IAW the DLA SOPs in the applicable functional area tasks to work independently.

Untrained (U) – Has not completed the Distribution Operations training identified for that individual by the Contractor and has not received on-the-job training for 45 days using the DLA Distribution SOPs in the applicable functional area tasks with significant oversight by an assessed trained employee or by the supervisor. Employees in a U status may not work independently for a minimum of 15 working days and until the employee is validated in a P status.

The Contractor shall maintain documentation that supports the Contractor employee’s assessment, such as Encl 2 of the SOP annotated with employee name, date and assessment that employee followed each step and understands and performs the controls and provide to the KO or designee upon request.

Attachment 2 Example

Attachment 3 Attachment 3 Example

Specific Tasks (C-5) C-5.1 Distribution Services and Performance Requirements C-5.2 Receiving – Product Receipt/Evaluation C-5.3 Warehousing – Stow of Receipted Materiel, Pick and Pack C-5.4 Physical Inventory – Inventory Functions C-5.5 Transportation – Transportation/Traffic Management C-5.6 Packaging – Preservation, Packing, Packing, Packaging & Marking C-5.7 Site Specific Requirements – Attachment J.2 C-5.8 Special Projects/Surge and Sustainment – Attachment J.1 C-5.9 Material Processing Center C-5.10 Theater Consolidation and Shipping Point C-5.11 Conferences – Attachment J.1

Distribution Services & Performance Requirements (C-5.1) Government provides best estimate but workload factors change constantly The Contractor provides the appropriate leadership with management tools and processes to effectively manage the storage and distribution operations to successfully fulfill the DLA storage and distribution requirements to our customers IAW all contract requirements.

Provides the skills and expertise necessary to perform detailed analysis and monitoring of:

Physical distribution processes, Operations workflow, Interrelationships between functions and;

The actual incoming workload.

Section C

Distribution Services and Performance Requirements (C-5.1) Perform all warehousing and distribution operations IAW the DLA Distribution SOPs/Addendums, Process Manuals, using WMS and all other references as set forth in this contract to complete the specific distribution function that is included in the PWS Requires Contractor to ensure using the current version of the DLA Distribution SOPs/Addendums and Process Manuals while performing daily operations by signing up for alerts to be notified when a SOP or Process Manual is revised or added to the SharePoint site.

Encl. 2 of each SOP provides the step by step standard process, ensuring compliance with Audit Sustainment manual controls Process Manuals provide additional details.

Required use of WMS and WMS changes in the performance of warehouse and distribution operations and shall complete all required transactions in DSS (C-5.1.3.1).

Use of RF handheld equipment in the performance of all DSS functions when and where the functionality exists.

Distribution Services and Performance Requirements - Audit Sustainment (C-5.1) DLA is in Audit Sustainment IAW DoD’s Financial Improvement and Audit Readiness (FIAR) Plan. Key to maintaining auditability is focusing efforts on the continuous standardized end-to-end processes.

PWS requirements include references to DLA Distribution SOPs (includes Standard Process Maps, Controls over Financial, Non-Financial Reporting and Operational Controls) and references to each of the Process Manuals, which provide further details for standardize processing Contractor to perform the Distribution processes IAW all referenced DLA Distribution SOPs and Process Manuals The SOPs includes references to specific Government labor categories. The labor categories in the awarded contract take precedence.

All other references in the SOPs shall be adhered in the performance of this effort.

Each time performance of the contract requirements deviate from documented and standardized processes there is an inherent risk to sustained audit readiness.

As a Contractor entity performing DLA Distribution requirements, the Contractor’s activities impact the integrity of DLA’s and each Military Service’s financial record/general ledger transactions.

Always Under Audit

Distribution Services and Performance Requirements - Audit Sustainment (C-5.1) Support the Government for data gathering, testing, transaction tracing and evidential matter (EM) as directed by the KO or designee, for Independent Audits and all testing to support audits – RECURRING EVENT.

Contractors activities impact the integrity of DLA’s and each MILSVC’s financial record/general ledger transactions Contractors shall focus on continuous standardized processing IAW guidance and procedures to include SOPs Internal Controls built in to the process – operational and financial Deviation puts the entire Agency at risk Live Audits can happen at any time and with minimal notice Zero failure tolerance Sample size determined by control activity – population and frequency (usually 45 per process, i.e. receiving, inventory, pick/pack etc.)

Distribution Services and Performance Requirements - Audit Sustainment (C-5.1) – Preparing for an Audit. NLT 48 hours before the Audit event the Contractor shall:

Identify personnel who will be performing the processes during the audit and key personnel are present during the in-brief Ensure enough personnel and equipment are available Walkthroughs, inventory counts, verbal process explanations Ensure COSIS team is available for immediate ADHOC response Have transportation for audit teams available and ready Print copies of all associated SOPs Have all Evidential Matter (EM) printed and ready for in-brief, if requested for that day Perform end of day wrap up and EM review with the IPA Expect work day to be longer than normal

Distribution Services and Performance Requirements - Audit Sustainment (C-5.1) – Post Audit Actions Immediately following an Audit event the Contractor shall:

Participate in debriefs with the Government Participate in After Action Reviews (AAR) on successes, challenges, failures Communication with workforce Develop and submit and CAPs and document in the QMT Implement and track CAPs through completion QC checks to validate CAP implementation and mitigation of future occurrences

Distribution Services and Performance Requirements - Audit Sustainment (C-5.1) – Information Gatherers During audit Information Gatherer roles become a priority to ensure timeframe requirements are met.

The Contractor shall identify Information Gatherers to:

Support the Government for data gathering, transaction tracing, testing and EM requests to support audits Identify specific contract employees to serve in the “information Gatherer” role Information Gatherers will need to attend training identified in TE 4.1 Gather, upload, and provide requested EM within the 2 day timeframe or timeframe identified in the EM request

Note: Multiple requests may be received at differing times during audit

Audit Sustainment (C-5.1) – Period End Inventory Cut-Off Procedures The Contractor implements cut-off procedures IAW DLA Distribution SOP/Guidance/FRAGO.

During Cut-Off, the Contractor shall:

Process all work in progress (WIP) – offloaded, receipted, stowed, picked, packed, offered and physically shipped by end of day for the identified period each year.

Perform a total sweep of all Contract Distribution Center workload and footprint to validate that no inventory is in any state of WIP Ensure all material is physically and systemically stowed or shipped Specific guidance will be issued by DLA Distribution detailing Period End procedures Section C

Quality Control Plan (QCP) (C-5.1.4) Requirements to support DLA’s Quality Management System (QMS) which includes Service Provider Quality Control (QC) Government Quality Assurance (QA) Independent DLA Distribution Review of Performance Data and QC/QA outcomes Independent Public Auditor to support Audit Sustainment IAW the FAR The above outcomes support Distribution’s Audit Sustainment resulting in an audit compliant environment.

Be compliant with FAR 52.246-4(b) and IAW CDRL A006

DLA Distribution has a very robust quality program. It is compliant with FAR requirements and supports our Audit Sustainment program. Our Quality program is a multi-tiered approach and it all starts with the contractor’s QCP.

Followed by a QA program to validate contract requirements are performed IAW the referenced DLA Distribution Standard Operating Procedures. Our QA program provides the mechanism to conduct QA surveillance on any terms and conditions of the contract.

The DLA Distribution Audit Sustainment team performs additional sampling, automated data and effectiveness of QA/QC programs. The sampling is also used to identify, develop or revise manual controls if processes change due to changes in policies or procedures.

Then you have the IPA audits. As discussed earlier, DLA is now under full audit. IPAs may visit any of the Distribution locations to conduct audits.

Deficiencies can be identified through any one of the tiers mentioned, and all follow the same Corrective action procedures in CDRL A006, QCP.

Quality Control Plan (QCP) (C-5.1.4) – QCP Development The Contractors QCP shall:

Demonstrate its prevention-based plan, preventing process based error. establish processes to correct deficiencies at the earliest stages to maintain compliance and meet all requirements within the J.1 (PWS) and J.2 (Site Specific Requirements) Have a corresponding actions to identify root cause and implement corrective actions Be maintained throughout the life of the contract Where processes referenced below are found to be not in compliance with contract requirements QCP shall have a corresponding actions to identify root cause and implement corrective actions:

Truck scheduling Receiving work in progress Pending stows Material Release Order (MRO) Supply Discrepancy Report (SDR) Storage Quality Control Report (SQCR) Inventory Adjustment Voucher (IAV) Care of Stock in Storage (COSIS) Daily Inventory Adjustment Section C

Quality Control Plan (QCP) (C-5.1.4) - Submission

CDRL A006

Completed Attachments 1A, 1B and 1C providing the outcome of the samples completed documenting employees knowledge of the work and adherence to the SOPs Monthly Report – Standard Format (Attachment 2) Scheduled vs. Completed QC Inspections – explanation for QCs not completed Conforming vs. Non-conforming QC Inspection Results Copy of all QC Corrective Action Plans (Attachment 3) and status of implementation Forecasted revisions to the QCP to address any deficiencies identified by the Government e.g, Quality Assurance; Independent DLA Distribution Review; Independent Public Auditor and Managers Internal Control Program/Annual Statement of Assurance processes Copies of all completed non-conforming QC inspection reports provided to the COR within 24 hours.

Quality Control Plan (QCP) (C-5.1.4) – Government Monitoring Quality Assurance Surveillance Plan (QASP) Implemented by DLA Distribution to ensure acceptable performance is achieved Documents QCP effectiveness Government Quality Assurance Evaluators (QAE) will use a variety of tools and surveillance methods Review of documents and reports Actual observations of the processes as it occurs – Direct Observations Conversationally engage to validate thorough understanding of the process – “knowledge check” – most likely to occur when process not currently being performed Mock Audits using the SOP Encl. 2 to validate assessed Trained status DLA Distribution or IPA Audits Contractor shall develop and implement CAPs resulting from audits

Receiving – (C-5.2) The Distribution Center receives material for storage and distribution Processes during the receipt process include:

In-Bound Traffic Management Contractor shall control all movement of inbound commercial carriers entering the Distribution Center area Off-Load and Tally Contractor shall ensure material is delivered to the correct location (warehouse) and that the stated piece count is correct and accurate Receipt Process Documentation Contractor shall input receipt data into WMS by checking, recording and extracting information from receipt documentation Product Receipt Evaluation Contractor shall perform visual and physical examination, identification, and receipt of a wide variety of material Supply Discrepancy Reports (SDR) Contractor shall utilize SDR tool to report shipping or packaging discrepancies attributed to the responsibility of the shipper and to provide responses and resolution Section C

Immediate ADHOCS

Warehousing – (C-5.3) Stow of Receipts – (C-5.3.1) Verification and Validation General Warehouse and Storage Requirements Right location, safe storage practices, location markings, housekeeping Care of Supplies in Storage (COSIS) – (C-5.3.3) Maintain all material in storage in a Ready for Issue (RFI) condition to prevent uneconomic deterioration, comply with the inspection requirements, take required actions to preserve, maintain material in a serviceable condition and restore material into RFI Visual Inspections - is contingent on type storage and date of last inspection Shelf Life/Cyclic Inspections - defined by the material expiration date, shelf-life code and condition codes Special Inspections – special messages, owner or IM request Section C Performance Work Statement Controlled, Hazardous, Radioactive…

Warehousing – (C-5.3) Continued Re-Warehousing – (C-5.3.7) Movement of material from one storage location to another Perform re-warehousing actions to ensure proper storage of material and to consolidate multiple locations of the same NSN, visual appearance of material and shelf life date to maximize warehouse and/or cube utilization Space density goal is 40% or greater for bin and rack locations Section C

Warehousing – (C-5.3) Continued Issue of Material – (C-5.3.8) Pick Issue material for all on and off base transactions Coordinate workload, expedite high priority issues, schedule deliveries Bare item visual verification Work system rejects or violations Shipment Preparation/Outloading – (C-5.3.12) Pack Packing, labeling and staging material for shipments Verification and validation Completing required certifications Section C

Physical Inventory Control (C-5.4) Contractor shall maintain 98% inventory accuracy for all material IAW TE 5.0 Contractor performs 1st and 2nd physical count for TPIC Inventories IAW established timeframes Performs causative research Annual Inventory Government will develop and publish an annual inventory schedule that accounts for all projected TPIC inventory workload on the accountable record Contractor shall implement the annual schedule NLT Oct 15th of each FY Location Surveys Contractor shall perform location surveys of every physical location designated for storage of specialized material at a minimum of once each fiscal year IAW CDRL A008 Government performs all 3rd physical counts, pre-adjustment research, inventory adjustment vouchers and all actions in the WMS that adjust entries to the accountable property system of record.

Transportation (C-5.5) Contractor shall:

Accomplish traffic management/transportation functions to support shipment processing and Government handling Provide traffic management for all issue transactions and traffic management support for other federal activities on request Be fully knowledgeable in all Government and Commercial Traffic Management functions and processes Perform Traffic Management and Shipping functions identified in the PWS Packaging (C-5.6) Contractor shall:

Perform preservation, packaging, packing and marking (PPP&M) of material received, stored and issued to a minimum military packaging standard Operate an active container reclamation program Provide container fabrication support

Attachment J-2 – Site Specific Requirements Attachment J.2 is in addition to the requirements listed in the J.1 and includes Army and Site Specific Requirements Contractors need to account for all of the additional requirements in Attachment J.2 during proposal development The requirements described in Attachment J.2 are those required for operations of a Central Receiving Point (CRP) and a Supply Support Activity (SSA) in support of USAFRICOM CLDJ-HOA.

Refer to the USARAF DDDA DJ SSA CLDJ Internal SOP ISOP – dated 6AUG19 included as an attachment to J-2, for SSA operations.

Section C

J-2 Section C-5N Specific Tasks:

5.13N Central Receiving Point – Camp Lemonier The contractor shall manage and operate the Central Receiving Point (CRP) within space allocated to DLA Distribution on Camp Lemonier to receive, process and temporarily store all ground, container, and Air cargo addressed to the CRP for Camp Lemonier tenants and units deployed forward.

5.14N DLA Camp Lemonier (CLDJ) Supply Support Activity (SSA) The Contractor will operate the Global Combat Support System-Army (GCSS-A) to receive, store, and process supply requests for CLDJ SSA. The operation Provides Class II, III (P), IV, VII & IX air and ground repair parts to all units assigned within the East Africa geographical area, plus support to the Air Force, Marines and Navy.

The Government will provide GCSS-A training. Experience in GCSS-Army logistical systems is waived due to GCSS-ARMY being a currently fielded system and not normally associated with DLA operations

Section C

C-5.8 Special Projects/Surge and Sustainment:

Special projects/surge and sustainment will be directed by the KO or designee and shall relate to the Contractor’s performance of warehouse and distribution operation as set forth in Section C. The Contractor shall perform the special projects/surge and sustainment after the KO or designee provides the detailed requirements in a Statement of Work (SOW).

Performance Work Statement C-5.9 Material Processing Center (MPC) Operations Customer focused distribution support Customer specified configurations for delivered material to reduce level of effort by shipboard personnel to stow material Workload surges when battle groups deploy and return to port Close coordination with the Navy Logistics Support Officer (LSO) and Logistics Support Representative (LSR) Specific Customer requirements for receipt, storage, issue, delivery and freight forwarding Workload in TE 5.2 Receipts: MPC and Issues: Transshipments On Base (MPC) The Contractor shall manage and operate the Material Processing Center (MPC) out of Camp Lemonnier in support of any visiting Navy Vessels to the Port of Djibouti and any additional assigned visiting ships to the local geographical area

C-5.10 Theater Consolidation and Shipping Point (TCSP):

C-5.10.1 AIR TCSP

The Air TCSP acts as the primary conduit for all military airlift cargo for Djibouti. The TCSP is to enhance cargo movement from theater Aerial Port of Embarkation (APOEs) to supply/receiving points and ultimately receipt by consignees by rapid consolidation and segregation of shipments from multiple sources and prep for onward shipment to customers. The Contractor shall provide inbound distribution processes for the movement of general cargo and controlled material in support of USTRANSCOM, DLA and AMC initiatives in the Horn of Africa.

C-5.10.2 TCSP SURFACE - INBOUND

The Surface TCSP acts as the primary conduit for all ocean container surface cargo for Djibouti. The surface TCSP operation rapidly deconsolidates ocean container shipments from CONUS shippers, aggregates with mission MROs for the same customers, prepares for onward shipment, and ships on already established daily trucking routes within monthly average of 24 hours. The Contractor shall be responsible for inputting TCN data into the DSS TCSP module for intransit visibility

C-5.11 Conferences The Contractor shall attend and will be reimbursed for travel costs for attending DLA Distribution and DLA sponsored conferences as directed by the KO or designee. The Contractor shall be responsible for any costs incurred as a result of its attendance at these conferences, which are in excess of that allowed under FAR Part 31.205-46 and the appropriate regulations cited therein.

Section C

Section C-6 Directives, Publications, Instructions, Forms and Reports Publications cited in this PWS are current, as of the date the contract was prepared Order of precedence If there is a conflict between Section C and the cited DLA Distribution SOPs references, the DLA Distribution SOPs shall have precedence over the references If there is a conflict between or among two or more cited references, those issued by DLA Distribution shall have precedence. If there is a conflict between or among those issued by DLA Distribution, those with a later date of issue shall have precedence over those with earlier dates of issue If there is a conflict between Section C and other than the DLA Distribution SOPs cited references, Section C shall have precedence over the references If there is a conflict between or among a DLA and an Armed Services reference, the DLA reference shall have precedence over those issued by the Armed Services

Technical Exhibits and Section J Attachments Provides pertinent information required to be addressed in the proposal ALL Technical Exhibits and Section J Attachments are important and need to be read and addressed in proposals TE 5.2 – Contains workload projections for DLA (DSS) Workload associated with Attachment J.2, Site Specific Requirements are included in TE 5.3.

Contract Data Requirements Listings (CDRL) Thirty-Two (32) CDRLs for reports, programs, plans, procedures, cost reports, Standard Operating Procedures Technical Library and SOPs Provided on beta.SAM.gov by restricted package.

SOLICITATION OVERVIEW

Section E Inspection and Acceptance Key Points FAR and DFARS clauses for Inspection of Services E-5 Quality/Performance Evaluation Government will use a Quality Assurance Surveillance Plan (QASP) to monitor compliance with the contract terms and conditions; identify conforming and nonconforming services to determine appropriate action under the Inspection of Services and Termination for Default contract clauses.

QASP will be tailored from the Contractor’s QCP and sets forth the method and manner by which the Government intends to conduct surveillance of work under the contract.

Contractor shall use the Government’s Quality Management software tool to acknowledge results, propose corrective and preventive actions and timelines as required by the COR and/or respond to surveillance results.

Section F Deliveries or Performance Key Points Services shall be performed as prescribed in Attachment J.1 – Section C – PWS and J.2 – Site Specific Requirements F-4 Period of Performance Five (5) year ordering period F-5 Acceptable Performance Levels Technical Exhibit 5.0 Waiver Process Details surrounding waiver and request submitted by 3rd working day of the following month Submitted to KO or designee and Contract Specialist Disposition by 10th working day of the following month Late requests may not be considered

Section F Deliveries or Performance Key Points F-6 Letters of Concern Relay contractual compliance issues requiring attention or formal resolution KO will determine when a letter will be sent Will contain a formal due date and time response If no response or Contractor concurs, LOC is finalized Contractor may non-concur within the due date KO will review and determine if Contractor response is valid and disposition the LOC Section does not limit the Government’s ability to pursue deductions or consideration for egregious non-compliances F-7 Deductions In accordance with the Inspection of Services clauses

Section G Contract Administration Data Key Points G-2, DFARS Clause 252.232-7006 Wide Area WorkFlow Payment Instructions G-3, WAWF Invoicing Procedures G-4, Invoicing Instructions Provides invoice preparation and submission instructions by CLIN set G-6 Payment, Selected Items of Cost Reimbursement Contracts Materials – Contractor provided items (PPE, uniforms, boots, etc.) are to be included in indirect costs No longer reimbursable items

Key Points H-1 Competition in Supplies Requires the Contractor to obtain competition for items purchased over $3,500 for which reimbursement will be sought under the contract H-2 Accounting System Requires Acceptable Accounting System H-3 Hiring Must maintain records Made available to the KO or designee upon request

Section H Special Contract Requirements

Key Points H-4 Substitution or Addition of Key Personnel Requires Contractor to notify the Contracting Officer prior to any Contractor personnel changes Any removals/replacements for the Contractor’s convenience shall be at no cost to the Government Key Personnel identified in PWS No changes in first 180 days except limited circumstances H-8 Insurance Contractor, at its own expense, provide and maintain insurance during the entire period of performance Potential Contractor liability for incidents, including those in the FLIPL process Contractor may maintain higher levels

Section H Special Contract Requirements

Key Points FAR Clause 52.216-8 Fixed Fee (Applies to CLINs X001, X002 and X007) FAR Clause 52.216-11 Cost Contract-No Fee (Applies to CLINs X003 – X006 only) FAR Clause 52.228-3 Workers’ Compensation Insurance (Defense Base Act) FAR Clause 52.232-20-Limitation of Cost (Applies to CLINs X003 – X006 only) DFARS Clause 252.225-7980 Contractor Personnel Performing in the United States Africa Command Area of Responsibility (DEVIATION 2016-O00008) DFARS Clause 252.225-7986 Requirement for Products or Services from the African Host Nation–Djibouti (DEVIATION 2017-O0009)

Section I Contract Clauses

Section J List of Attachments