DACS15P1048_Performance_Evaluation_Form.doc
DOC document 77 KB Posted
- Attached to
- NCSES Analytical and Technical Support Servies (ATSS) Federal contract opportunity
- Solicitation number
- DACS15P1048
About this file
Past Performance Evaluation Survey
View the file
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Text version
National Science Foundation 4201 Wilson Boulevard Arlington, Virginia 22230
ACQUISITION # DACS15P1048, Analytical and Technical Support Services:
FROM:
NSF, Division of Acquisition & Cooperative Support (DACS)
TO:
Whom it may concern
SUBJECT:
NSF Solicitation No. DACS15P1048 ATSS
DATE:
Your current or former contractor is submitting an offer to provide services to the National Science Foundation, an independent federal agency. As part of the Foundation’s evaluation process, the prospective contractor’s past performance is reviewed and scored.
Please complete the survey below to help assess this contractor’s performance under any contracts or task orders performed for you within the last three years. Definitions of Rating Guidelines and Performance Elements are included for your use in completing the survey form. Please email your completed survey to Scott Donley at sdonley@nsf.gov. If you have any questions, please call Scott Donley at 703 292-7824. Thank you.
CONTRACTOR PERFORMANCE EVALUATION SURVEY
Contractor’s Name/Location:
Contract #:
| Dates of Service/Contract Term: |
| Agency: |
Description of Services Provided:
| PERFORMANCE ELEMENTS |
| RATINGS |
| Excellent |
| Very Good |
| Satisfactory |
| Marginal |
| Unsatisfactory |
Quality of Product or service
Timeliness
Knowledge level of workers
Supervision during performance
Dependability of workers
Cost Control
Business Relations
Customer Satisfaction
Comment:
Signature Name/Title Phone Date
Agency/Company/Organization
Page 2. Contractor Performance Evaluation Survey
RATING GUIDELINES
| Grade |
| Definition |
| Excellent |
| Performance is outstanding in most respects, approaching the best that could be performed by a qualified contractor. The contractor has greatly exceeded quality, schedule, output, and overall performance that would be expected of a qualified contractor. Areas requiring improvement are very few and relatively unimportant. Contractor shows initiative in performing work and implementing improvements. |
| Very Good |
| Performance is substantially better than average. Contractor has met all needs, and improved upon quality and schedules. Contractor has exceeded performance of an average contractor. Areas requiring improvement are relatively few, and are more than offset by areas of above average or excellent performance. |
| Satisfactory |
| Performance is adequate overall. Contractor has met needs, schedules, and expectations in a fashion that corresponds to standard performance by a qualified contractor. Areas requiring improvement are relatively minor and are offset by areas of above standard performance. |
| Marginal |
| Performance is below the standard expected of a qualified contractor. Contractor needs to improve in a significant number of areas. Performance in other areas is generally average, with few or no areas of above standard performance. |
| Unsatisfactory |
| Performance is generally below average and needs improvement in a substantial number of work areas. |
PERFORMANCE ELEMENTS
| Element |
| Characteristics |
| Quality of Service |
| Did contractor comply with requirements, exhibit reasonable/cooperative behavior, and/or recommend effective solutions to contract issues |
| Timeliness of Performance |
| Did contractor consistently meet deadlines without extraordinary assistance from the client; was contract administration completed in timely manner |
| Knowledge Level of Workers |
| Were contractor’s employees trained, qualified for their positions, able to accomplish assignments independently and without assistance from supervisors |
| Supervision during Performance |
| Was contractor able to accomplish contract requirements independently and without client’s assistance |
| Dependability of Workers |
| Were contractor’s employees punctual, reliable, courteous; was there abnormal employee turnover |
| Cost Control |
| Did permanent cost savings accrue to the client due to operational improvements; was work accomplished within established budgets, were attempts made to control extra cost items, were proposed costs/prices for changed conditions reasonable; were invoices accurate and complete |
| Business Relations |
| Was contractor effective, responsive and proactive during contract performance; was offeror reasonable/cooperative during negotiations |
| Customer Satisfaction |
| Were you satisfied with performance; did contractor exhibit a businesslike concern for your agency’s interests; would you continue to do business with the contractor if you had the opportunity. |
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