D7 36C24525Q0681 Q_A v1.pdf

Item # Question Response

1 I wanted to clarify the scope—will there be a dedicated vehicle and driver assigned to each facility, or will one driver be responsible for all locations?

Per the SOW General Section, The contractor will provide courier service using one vehicle and one driver per facility; 1 Driver for Cumberland CBOC, 1 Driver for Harrisonburg CBOC, 1 Driver to cover both Franklin/Petersburg CBOCs.

2 Can we start anywhere our is there a specific location we need to start first? The Drivers will start at each location, pick up the lab specimens and transport back to the

Medical Center

3 Do we have any output from Martinsburg VAMC in Martinsburg, WV or just input of the specimen ?

The drivers will pick up the specimens at the designated CBOC and drop them off at the Medical

Center Lab. Cumberland: The set-scheduled trip shall begin at the Cumberland CBOC location at

200 Glenn St, Cumberland, MD, 21502; Franklin/Petersburg: The set-scheduled trips shall start at the Franklin CBOC, 91 Pine Street, Franklin, WV, 26807 and shall be scheduled to begin no earlier than 12:30pm and then to the Petersburg CBOC, 15 Grant Street, Petersburg, WV, 26847 with an arrival time around 1:30pm; Harrisonburg: The set-scheduled trips shall begin at the

Harrisonburg CBOC, 1755 S. High Street, Harrisonburg, VA 22801. One afternoon trip shall be scheduled to begin no earlier than 2:00pm to the Harrisonburg CBOC

4 What is the time frame we are working with ? Service shall be required as follows (also refelcted in the SOW Specific Trip Requirements):

• Courier Vehicle #1 - Cumberland CBOC ; The set-scheduled trip shall begin at the Cumberland

CBOC location at 200 Glenn St, Cumberland, MD, 21502. Trips shall be scheduled to begin no earlier than 2:00pm with delivery to the Medical Center location no later than 5:00-5:30pm in

Room 2A-136. If the door is locked, there is a bell to press which buzzes loudly in the laboratory.

• Courier Vehicle #2 - Petersburg & Franklin CBOC’s ; The set-scheduled trips shall start at the

Franklin CBOC, 91 Pine Street, Franklin, WV, 26807 and shall be scheduled to begin no earlier than 12:30pm and then to the Petersburg CBOC, 15 Grant Street, Petersburg, WV, 26847 with an arrival time around 1:30pm. Collected specimens from both CBOC’s will then be delivered to the

Martinsburg Medical Center laboratory no later than 5:00-5:30pm in Room 2A-136. If the door is locked, there is a bell to press which buzzes loudly in the laboratory.

• Courier Vehicle #3 - Harrisonburg CBOC; The set-scheduled trips shall begin at the Harrisonburg

CBOC, 1755 S. High Street, Harrisonburg, VA 22801. One afternoon trip shall be scheduled to begin no earlier than 2:00pm to the Harrisonburg CBOC. Collected specimens will then be delivered to the Martinsburg Medical Center, Martinsburg, WV laboratory no later than 5:00-

5:30 pm in Room 2A-136. If the door is locked, there is a bell to press which buzzes loudly in the laboratory.

There may be times where the courier may have to wait due to unforeseen circumstances such as last-minute walk-ins, or other due to patient care related issues.

5 Are there any specific access requirements, badging procedures, or check-in protocols at any of this campus or at the receiving clinics?

•The driver checks in at the front desk and is escorted to the lab to pick up the specimen bag for transport

•Will take the transport bag to the Mar nsburg Medical Center Lab 2A-136; If the door is locked, there is a bell to press which buzzes loudly inside the Laboratory

6 Could you share the approximate dimensions and weight range of the specimen cooler, totes, and any additional items? This will help us confirm appropriate vehicle sizing and cargo management. Does the Va provide any of these items ?

•Transport Bag Dimensions & Weight: 20in Long, 13in Deep, 10in High, Weighs 8 lbs

•The VA Lab Provides the Transport Bags with container for frozen specimens and Lock

7 Do any of the transported items—such as the lab specimens or pharmacy totes—require temperature regulation, secure containment, or chain-of-custody documentation?

No specific temperature requirements. Frozen specimens go into a yellow container w/a ice pack inside of the transport bag. Refrigerated specimens go into the transport bag with ice bags. Room temperature specimens go into the zipper (lid) part of the transport bag.

8 Do we need to return to any of these locations if yes is there a specific volume ? N/A

9 Would you be able to provide points of contact at each delivery and pickup location for smooth coordination and support?

Yes, this will be coordinated directly with the COR once an awardee is selected and prior to the start of the base period of performance.

10 Do you have an estimated service start date in mind? Additionally, could you share the intended duration of this arrangement (e.g., ongoing, 6-month term, 1-year term)?

1 OCT Start Date; Base Year + 4 Option Years

11 Please confirm if drivers are required to carry TSA certification, HIPAA training, government ID badges, or VA-specific clearances.

All Contractor employees courier drivers will be electronically fingerprinted at the VA hospital after contract award and at least two weeks prior to performance under this contract. The

Contractor will be given a date/time to report to Human Resources (PIV Office) for the electronic fingerprinting. The Contractor will have two forms of identification (ie: driver's license, voter's registration, etc.) with them along with the required and completed Fingerprint Record form.

Upon favorable adjudication, the contractor may begin performance on 2OCT2025, tentatively.

12 Is this a new service requirement, or are you transitioning from an existing provider?

Thank you for your assistance. We look forward to your guidance align our proposal with your expectations.

Recompete at the end of a similar contract. Previous agreement number was 47QMCB21D0008

36C24524F0021 which ends 1OCT2025.

v1 7/16/2025