LSJ - Epicore_Redacted.pdf

This document appears to be a Special Notice for a sole source purchase order by the U.S. Department of Justice, Drug Enforcement Administration (DEA) to acquire Epicor ITSM Licenses with Support and Maintenance. The DEA currently uses the ITSM software in its CSOS program to log and track Help Desk Service calls, and Epicor is the sole provider of this proprietary software. The DEA intends to award a firm-fixed price purchase order to Epicor Software Company as the only responsible source that can satisfy the agency's requirements, in accordance with the Competition in Contracting Act. The North American Industry Classification System (NAICS) code is 541512. The DEA is not issuing a Request for Quotation, but any sources capable of providing the required services may submit quotes electronically to the point of contact.