D01. Print Shop PWS.docx

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Print Shop Maintenance Services
Solicitation number
M6700126Q0137
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This is a Performance Work Statement (PWS) for maintenance services at the Print Shop, School of Infantry East, Camp Geiger, North Carolina. The contractor shall provide preventative and repair maintenance services for four government-owned pieces of equipment: an M30 AST stitcher, Docucutter 660 Pro, HSM Powerline FA 400.2 document shredder, and a Digital 42/60 Laminator. All repairs must be performed in accordance with manufacturer specifications and return equipment to original operating condition. The contractor is responsible for all labor, transportation, replacement parts, and consumable supplies. A minimum of one preventative maintenance service call per quarter is required, with the Docucutter Pro 660 blade requiring sharpening and rotation quarterly. The contract period is one base year with four option years.

Service response requirements mandate that the contractor maintain qualified personnel capable of responding within eight working hours (four hours for critical issues) during normal working hours (0700-1600, Monday-Friday, excluding federal holidays). The contractor must provide a local or 800 telephone number and identify a point of contact for both duty and non-duty hour work requests. Work will be performed on-site at Ivy Hall, School of Infantry East, Camp Geiger, NC, with the contractor responsible for coordinating off-site manufacturer repairs upon approval from the Government Technical Representative and Contract Administrator. Contractor personnel must obtain base access credentials through the Contractor Vetting Office, providing appropriate identification, contract documentation, letter of authorization, sponsor information, and vehicle registration and insurance. Performance will be evaluated using four assessment levels—Exceptional, Satisfactory, Marginal, and Unsatisfactory—with standards requiring 100 percent compliance with manufacturer specifications and 95 percent response time adherence.

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SOI-EAST Print Shop, Service Support

1.0 General.

1.1 Introduction. Print Shop, School of Infantry East, Camp Geiger, NC requires a maintenance contract for Government-owned machines: (1) M30 AST stitcher, (1) Docucutter 660 Pro, HSM Powerline FA 400.2 document shredder, and (1) Digital 42/60 Laminator in which we have in the reproduction section at the School of Infantry – East. Maintenance service consists of preventative and repair services. Preventative service consists of those scheduled service calls necessary to maintain the equipment in first-class operating conditions (cleaning, lubricating, adjusting, and replacing parts when needed). The maintenance service agreement and repair service shall include the cost of labor, transportation, replacement/spare parts, including consumable operating supplies. The contractor shall provide a minimum of at least one service call quarterly as a preventative maintenance to ensure that the Stitcher is maintained and in fully operational condition. The contractor shall also be responsible for the rotation and sharpening of the guillotine blade every quarter. The contract will reflect a schedule of required preventive maintenance, repair and replacement of worn parts during preventive maintenance cycles.

1.2 Period of Performance. One (1) base year for period of performance, with four (4) option years.

2.0 Location. Services will be provided at Print Shop, Ivy Hall School of Infantry East, Camp Geiger, NC.

3.0 Requirement. The contractor shall provide all management, labor, equipment, tools, parts, materials, supplies, and services necessary of all equipment on site and will coordinate the shipping to and from the manufacturer of anything deemed needing to be serviced at the company. The manufacturer and the equipment manager will have communication via government phone and or government email in order to process and set up the return of any equipment throughout the year.

4.0 Tasks.

4.1 Maintenance. All repairs shall be made in accordance with the manufacturer’s specifications and shall return the equipment to its original operating condition. If equipment requires off-site repair, the contractor is required to receive approval from the Government Technical Representative and Contract Administrator prior to the removal of Government Owned Equipment/Property.

4.1.1. The contractor shall perform annual inspections and repairs necessary of all equipment on site and will coordinate the shipping to and from the manufacturer of anything deemed needing to be serviced at the company. The manufacturer and the equipment manager will have communication via government phone and or government email in order to process and set up the return of any equipment throughout the year.

4.1.2. The responsibility for maintaining the M30 Deluxe Stitcher, Docucutter 660 Pro, Digital 42/60 Laminator, and HSM Powerline FA 400.2 shredder, furnished under this contract in serviceable condition will be solely that of the contractor.

4.1.3. The contractor shall have a crew of qualified and trained service and delivery personnel in sufficient numbers to service and support the requirements under this contract within the specified response time of eight (8) hours. The contractor shall furnish a local telephone number or 800 number and identify the point of contact to receive work requests during normal duty hours and non-duty hours at the post award conference.

4.1.4. The Docucutter Pro 660 will be contracted to have the blade sharpened and rotated on a quarterly basis in which will be timed to occur during a routine maintenance period.

4.2 Support. Response to service calls shall be during normal working hours (0700-1600), Monday through Friday (excluding Government holidays), the contractor shall respond to verbal or written requests for service calls. The contractor shall repair the listed equipment within eight (8) working hours (four (4) working hours if identified as critical) after the verbal or written request for service.

5.0 Contract Administrator. The Contract Administrator will interface with the prime contractor’s representative for payment and administration issues. The contractor shall identify relevant staff points of contact and ensure their availability throughout contract execution to ensure effective coordination, communication, and management.

Name: SHALL BE PROVIDED UPON AWARD
Phone: SHALL BE PROVIDED UPON AWARD
Email: SHALL BE PROVIDED UPON AWARD

6.0 Government Points of Contact. The Government points of contact are not warranted Contracting Officers and do not have the authority to take any action, either directly or indirectly, that would change the pricing, quantity, place of performance, delivery schedule, or any other terms and conditions of the contract.

6.1 Government Technical Representative. A government technical representative will be designated from within the Marine Corps Installation East School of Infantry. The government technical representative will coordinate all work efforts with the Contractor at the work site. The Government Technical Representative is not authorized to direct the contractor’s performance or bind the Government financially.

Name: SHALL BE PROVIDED UPON AWARD
Phone: SHALL BE PROVIDED UPON AWARD
Email: SHALL BE PROVIDED UPON AWARD

7.0 Work Site. Upon completion of all services, the contractor shall remove all debris, trash, waste, or any other materials resulting from work under this contract at their expense. Defective parts will be maintained by the Government for subsequent disposal. In the event the contractor encounters any discrepancies at the work sites, the contractor shall immediately report the findings to the Government Technical Representative.

8.0 Ratings. The following criteria will be used for performance evaluations: Exceptional, Satisfactory, Marginal, or Unsatisfactory. Upward or downward arrows may be used to indicate an improving or worsening trend insufficient to change to the assessment status.

8.1.1 Exceptional. Indicates performance clearly exceeds contractual requirements. The area of evaluation may contain a few minor problems for which corrective action appears highly effective.

8.1.2 Satisfactory. Indicates performance clearly meets contractual requirements. The area of evaluation contains some minor problems for which the corrective actions appear satisfactory.

8.1.3 Marginal. Indicates performance meets contractual requirements. The area of evaluation contains one or more serious problems for which corrective actions have not yet been identified, appear only marginally effective, or have not been fully implemented.

8.1.4 Unsatisfactory. Indicates the contractor is in danger of not being able to satisfy contractual requirements and recovery is not likely in a timely manner. The area of evaluation contains one or more serious problems for which the corrective actions appear ineffective.

Performance Requirements Summary. The performance standards are stated in the summary below:

Required Service (PWS Reference)

Performance Measurement
Inspection Method
Acceptable Quality Level (AQL)
Section 4.1
All repairs made in accordance w/manufacturer’s specifications
100% inspection of all equipment
100%
Section 4.1.1
Annual inspections and repairs of all equipment
100% inspection of all equipment
100%
Paragraph: 4.1.3
Sufficient qualified personnel for 8 hour response time
Review of maintenance/service records
95% response within timeframe in

paragraph 4.1.3

9.0 Contractor Unauthorized Work Performance. The Contractor shall not perform work that deviates from contract requirements and specifications. If the Contractor deviates from contract requirements and specifications without written approval of the CONTRACTING OFFICER, such deviation shall be at the risk of the Contractor and any cost related thereto shall be borne by the Contractor.

10.0 Installation Access and Personnel Credentialing

10.1 Base Access. The Contractor Vetting Office is located in building 818 which is adjacent to the Camp Lejeune Main Gate on Holcomb Boulevard. On MCAS Cherry Point it is located in building 251 at the main gate. Camp Lejeune office hours are Monday through Friday 6 a.m. to 2 p.m. Cherry Point office hours are Monday through Friday 6 a.m. to 6 p.m. Both offices are closed on weekends and holidays. Contractors and other personnel requiring access credentials on Camp Lejenue will be vetted/screened through building 818 only and building 251 on Cherry Point.

Camp Lejeune Contractor Vetting Office (Appointments or Questions): (910) 450-5977 Camp Lejeune Contractor Vetting Office Fax: (910) 450-0289 Cherry Point Pass and ID: (910) 466-5921 / 3066 https://www.cherrypoint.marines.mil/Offices/Pass-ID/ Air Station Order 5560.6A

10.2 Access Requirements. Contractors will either receive a DBIDS credential or temporary pass, depending upon the length of time they require access to the installation. A DBIDS credential is issued to individuals requiring access for 61 days or more. A temporary pass is issued to individuals requiring access for 60 days or less. Contract specifications determine the length of pass. Contractors will report to the Contractor Vetting Offices (CVO) in accordance with 5.1. To confirm their access requirements, undergo a background check, and receive their credential/pass.

10.3 Contractors must provide:

a) Appropriate identification (ID) documents

b) Government Contract

c) Letter of Authorization

d) Appropriate Sponsor's Information

e) Vehicle Registration and Insurance

10.4 Appropriate Identification Documents. Contractors will provide two valid, original forms of ID for the purpose of identity proofing to receive a DBIDS credential or a Temporary Pass. One form of ID must be from the list below, the second form can be from the list below, or it can be a social security card or birth certificate.

10.5 Acceptable IDs:

a) U.S. Passport or U.S. Passport Card

b) Permanent Resident Card, Alien Registration Receipt Card, or "Green Card" (Form I-551)

c) Foreign passport with a temporary I-551 stamp or temporary I-551 printed notation on a machine-readable
immigrant visa
d) Foreign passport with a current arrival-departure record, U.S. Customs and Border Protection Form I-94
bearing the same name as the passport, and containing an endorsement of the alien's non-immigrant status
indicating that status authorizes the alien to work for the employer.
e) Employment authorization document that contains a photograph (U.S. Citizenship and Immigration Services
(USCIS) Form I-766).
f) In the case of a non-immigrant alien authorized to work for a specific employer, a foreign passport with a
Form I-94 or Form I-94A, bearing the same name as the passport, and containing an endorsement of the alien's
non-immigrant status, as long as the endorsement has not yet expired and the proposed employment is not in
conflict with any restrictions or limitations identified on the form.
g) Driver's license or ID card issued by a state or outlying territory of the U.S., provided it contains a
photographand biographic information such as name, date of birth, sex, height, eye color, and address.
h) ID card issued by Federal, state, or local government agencies, provided it contains a photograph and
biographic information such as name, date of birth, sex, height, eye color, and address.

i) School ID card with a photograph.

j) U.S. military or draft record.

k) U.S. Coast Guard Merchant Mariner Card or TWIC.

l) Native American tribal document.

10.6 Government Contract. Contractors must provide a copy of the prime contract with the government and all subcontracts, as applicable. For example, a subcontractor must provide a copy of their prime's contract with the government and a copy of their contract with the prime, both referencing the prime's contract number.

10.7 Letter of Authorization. Contractors must provide a Letter of Authorization on company letterhead referencing the applicable contract(s) and identifying the requesting individual as an authorized employee of the awarded company along with the employee's required access days and times (i.e. M-F, 0600-1700, etc).

10.8 Approved Sponsor's Information. The DBIDS system requires a sponsor to be identified for each credential and temporary pass prior to issuance. The sponsor must be active military or government civilian with a CAC. Government contractors are not approved sponsors. The sponsor's EDIPI and must be supplied to register in the system. The sponsor should be from the Government entity awarding the contract of supervising the work.

10.9 Vehicle Registration and Insurance. Contractors driving on the installation must provide an original vehicle registration document. Copies of registration are only accepted for company owned fleet vehicles. Proof of insurance is also required. A declaration page is required for insurance originating outside the state of North Carolina. Out of state insurance must meet North Carolina minimums of $30k per person, $60k per accident, and $25k property damage.

10.10 Vehicle Inspections. All commercial vehicles must be inspected each time they enter the installation. Inspections for Camp Lejeune are conducted at the Piney Green Gate, Monday through Friday from 5 a.m. until 5 p.m. and at the Sneads Ferry Gate 24/7. MCAS New River inspections are conducted at the Curtis Gate 24/7. Drivers MUST have an approved access credential prior to being inspected and allowed access. Delivery drivers without an access credential can show a bill of lading in lieu of a government contract but must provide other required documents identified above at the CVO to receive a pass. Delivery drivers with a TWIC only need to present the TWIC and bill of lading at the commercial vehicle inspection lane to be granted access.

10.11 Denial of Access. An individual will be denied access to the installation for any of the below listed reasons:

a) On a National Terrorist Watch List

b) Illegally present in the US

c) The subject to an outstanding warrant or criminal summons

d) Has knowingly submitted an employment questionnaire with false or fraudulent information

e) Has been issued a debarment order and is currently banned from any military installation

f) A prisoner on a work-release program or currently on felony probation/parole

g) A registered sex offender

h) Membership within the previous 10 years in any organization that advocated the overthrow of the US
Government or affiliated with any gang activity
i) Is pending any felony charge

j) Has been convicted of any felony within the last 10 years

k) Has multiple (three or more) misdemeanor criminal convictions for offenses to include, but not limited to:

1) Drug offenses

2) Offenses of violence

3) Weapons offenses including those where the weapon was used as either the means of the violence or threat
of violence

4) Larceny/theft

l) Any reason the Installation Commander deems reasonable for good order and discipline

10.12 Denial / Appeal. All personnel denied access will submit a letter (on their company letterhead) to the Marine Corps Installations East - Marine Corps Base Camp Lejeune Inspector General's Office with appropriate documentation requesting consideration for access. Ensure all circumstances have been explained when submitting an appeal.

- Submit appeal letter to:

Commanding General, Attn: Command Inspector General, PSC Box 20005, Camp Lejeune, NC 28542-0005

DISTRIBUTION: DoW COMMUNITY ONLY

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