D- SWM - PWS - DRAFT.pdf

USAG Fort Bliss Integrated Solid Waste Management Services Enterprise-wide Performance Work Statement (PWS) (ISR/ABSS 403 – Solid Waste Management Services) (U)

SOLID WASTE MANAGEMENT SERVICES

PERFORMANCE WORK STATEMENT (PWS)

FORT BLISS, TX

01 September 2026

DRAFT

ii

Table of Contents

1.0 General

1.1 Description of Services/Introduction

1.2 Background

1.3 Objectives

1.4 Scope

1.5 Period of Performance (PoP)

Transition (Phase In/Phase Out)

1.6 Traffic Flow

1.7 Restoration of Real Property Damage

1.8 General Information

1.8.1 Scope

1.8.2 Place of Performance

1.8.3 Federal Holidays

1.8.4 Hours of Operation

1.8.5 Installation Closures

1.5.6 Inclement Weather and Emergency Operations

1.5.7 Unforeseen Closures of Service Areas

1.5.8 Drainage……………………………………………………………………………...4

1.5.9 Dust Suppression

1.5.10 Customer Comments

1.5.11 Security Requirements

1.5.12 Post Award Conference/Periodic Progress Meeting

1.9 Government Roles and Responsibilities

1.9.1 Contracting Officer (KO)

1.9.2 Contracting Officer’s Representative (COR)

1.10 Specific Contractor Requirements, Roles, and Responsibilities

1.10.1 U.S. Residency

1.10.2 Contractor Hiring Restrictions

1.10.3 Contractor Identification

1.10.4 Standards of Conduct

1.10.5 Contractor Representation

1.10.6 Contractor Key Personnel

1.10.7 Qualification Standards

iii

1.10.8 Business Relations

1.10.9 Contractor Advertising

1.11 Emergency Services

1.11.1 Emergency Medical Treatment

1.11.2 Accident Reporting

1.12 Environment and OSHA

1.12.1 Safety

1.12.2 Environment

1.12.3 Spill Plan

1.13 Contingency Plans

1.13.1 Labor Dispute Contingency Plan

1.14 Essential Service 15

1.15 Performance Requirements and Standards 15

1.16 Disposal

1.17 Operational Work Orders (OWOs)

1.18 Preventive Maintenance Orders (PMOs) 17

2.0 Definitions & Acronyms

2.1 Definitions

2.2 Acronyms

3.0 Government Furnished Property, Equipment, and Services

3.1 Property

3.2 Equipment

3.2.1 Serialized Containers

3.2.2 Container Inventory

3.2.3 Container Upkeep

3.2.4 Dump Trucks

3.3 Services

3.4 Collection Stations

3.5 Cubic Yard Capacity

3.6 Utilities

3.7 Materials

4.0 Contractor Furnished Items and Services

4.1 General

4.2 Equipment

iv

4.2.1 Unserviceable Contractor Equipment

4.3 Materials

5.0 Specific Tasks for Solid Waste Management Services

5.1 Overview

5.1.1 Deliverables

5.1.2 Co-mingling Waste

5.1.3 Outside Normal Duty Hours

5.2 Description of Services

5.2.1 Scope

5.2.2 Schedules

5.2.3 Recycle Support

5.2.4 Collection Containers

5.2.5 Collection Vehicles

5.2.6 Special Events/ Tasks

5.2.7 Airfields

5.2.8 Other Events

5.2.9 Reports

6.0 Applicable Publications (Current Editions)

6.1 Regulations, Publications, Manuals, Local Policies, and Procedures

7.0 Mandatory Records and Reports

8.0 Attachment/Technical Exhibits (TEs)

8.1 Attachment 1 Technical Exhibit Index

PART 1

GENERAL INFORMATION

1.0 General

This is a non-personal services contract to provide Solid Waste Management and Recycling Services for the U.S. Army Garrison at Fort Bliss, Texas. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS. This contract does not include the Fort Bliss privatized family housing areas.

1.1 Description of Services/Introduction

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform all solid waste management service tasks and frequencies as described and defined in this Performance Work Statement (PWS), Part 5 Specific Tasks and Part 8 Attachment/Technical Exhibits, except for those items specified as Government furnished property and services in Part 3. The Contractor shall perform to the standards and frequencies in this PWS. The Contractor shall perform to the standards in this contract.

1.2 Background

Located in El Paso, TX, Fort Bliss is home to the 1st Armored Division. Fort Bliss is a U.S. Army Force Command (FORCOM) installation comprised of other commands: U.S.

Army Medical Command (MEDCOM), Joint Task Force North (JTF-NORTH), U.S. Army Training and Doctrine Command (TRADOC), and U.S. Army Reserve (USAR). Fort Bliss is comprised of approximately 1.12 million acres of land in Texas and New Mexico. The base population consists of approximately 50,000 individuals. The Main Cantonment Area of Fort Bliss is located adjacent to El Paso, Texas. The Fort Bliss website can be located at https://home.army.mil/bliss/index.php. Ft. Bliss has contracted Solid Waste Management and Recycling services for the past twelve (12) years.

1.3 Objectives

The Contractor shall ensure all work accomplished as fulfillment of this PWS meets all applicable Federal, State, and local laws, regulations, directives, and other requirements (See Definitions & Acronyms, 2.2 Acronyms - Legal and Other Requirements) to include, but not limited to the documents in Part 6 Applicable Publications. The Contractor shall ensure all work in support of PWS requirements tendered to the Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS . Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses and permits required to perform this work under this contract. The intent is to establish work requirements that are performance-based and results oriented. This approach is intended to allow the Contractor to determine the best and most cost-effective ways to fulfill Solid Waste https://home.army.mil/bliss/index.php

Management and their component needs, emphasizing innovation and commercial best practices.

1.4 Scope

The Contractor shall perform Solid Waste Management services in accordance with the PWS and the technical exhibits, including the Enterprise Municipal Solid Waste Management Services Performance Standards. During performance of the contract, the Government reserves the right to relocate, combine, or eliminate pick-up stations and/or add/delete level of maintenance services required. A modification to the contract will be executed to incorporate these changes.

1. Services include:

a. Scheduled solid waste collection and diversion/disposal, and maintenance services (for all specified collection stations and equipment).

b. Special Event Support.

c. As Ordered / Requested Task.

2. Services do NOT include:

a. Collection of any type of waste other than non-hazardous solid waste, recyclables, and waste for fuel.

1.5 Period of Performance (PoP)

The PoP shall be for one (1) Base Year of 11-months and four (4) 12-month option years.

The PoP reads as follows:

Phase-in Period 01 Sep 2025 – 31 Aug 2025 Base Year 01 Sep 2025 – 31 Aug 2026 Option Year 1 01 Sep 2026 – 31 Aug 2027 Option Year 2 01 Sep 2027 – 31 Aug 2028 Option Year 3 01 Sep 2028 – 31 Aug 2029 Option Year 4 01 Sep 2029 – 31 Aug 2030 Phase-out Period* 01 Aug 2030 – 31 Aug 2030

The following will be applicable only if the Contracting Officer (KO) determines extending the contract is necessary in accordance with FAR Clause 52.217-8, not to exceed 6 months.

6-month extension 01 Sep 2030 – 28 Feb 2031 Phase-out Period 01 Feb 2031 – 28 Feb 2031

1.5.1 Transition (Phase In/Phase Out)

The Contractor shall prepare and submit (within ten (10) business days after contract award), a Phase In/Phase Out Plan to be implemented by the Contractor. The Contractor shall provide experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency (Deliverable A001).

Phase In

Bonham, J D CIV USARMY USAG (USA) Blue font is additional language lacking in 23 template utilized from previous template or utilized from DPW in previous contracts.

During the thirty (30) day phase-in period, the Contractor shall observe all operations pertinent to the requirements of the PWS, to include office functions, procedures, operations, and any other requirements as deemed necessary by the Contractor that will enable Contractor personnel to become both knowledgeable in, and familiar with, their assigned areas of responsibility. The Contractor shall commence all operations required by this PWS as of the first day of the contract period. Therefore, on the initial day of performance, the Contractor shall provide a work force which is fully qualified and capable of performing all work required under this contract.

Phase Out During the thirty (30) calendar day phase-out period immediately prior to the end of this contract, the Contractor shall permit the successor Contractor (and the successor Contractor's employees) to observe and become familiar with all operations under the contract. The Contractor shall not defer any needed grounds maintenance services for the purpose of transferring responsibility to the successor Contractor. The Contractor shall fully cooperate with the successor Contractor and the Government so as not to interfere with their work or duties.

1.6 Traffic Flow

The Contractor shall maintain the free flow of vehicular and pedestrian traffic while picking up and servicing waste collection containers and shall ensure the containers are placed in locations that do not impede traffic.

1.7 Restoration of Real Property Damage

Any damage to Government Real Property by the Contractor’s operations shall be restored to the original state at no additional cost to the Government (e.g., structural damage, damage to landscape or fencing, et al).

1.8 General Information

1.8.1 Scope

The Contractor shall perform grounds maintenance services in accordance with the PWS and the technical exhibits. During performance of the contract, the Government reserves the right to add or delete facilities and/or the level of services required. A modification to the contract will be executed to incorporate these changes.

1.8.2 Place of Performance

The work to be performed under this requirement will be performed throughout the entire area occupied by Fort Bliss and at any pertinent locations in and around Fort Bliss, TX. A map of Fort Bliss is located at Technical Exhibit (TE 01). The Contractor shall provide the KO a refuse/recycle collection schedule no later than (10) workdays prior to commencing work. Schedule shall outline tasks to be performed by specific building and identify the timeline for the task to be accomplished (Deliverable A002). The KO will provide the Contractor with requirements to make changes to the schedule as they occur.

1.8.3 Federal Holidays

The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

1.8.4 Hours of Operation

Normal hours of operation are between the hours of 0730 to 1630, Monday through Friday, excluding Federal holidays or when the Government facilities are closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall coordinate with COR to establish a schedule to conduct business if services are required outside of normal hours of operation. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when Government facilities are not closed for the above reasons.

1.8.5 Installation Closures

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the following day unless the following day is a Sunday, a recognized Federal holiday, or when routine work is not scheduled for that day; or reschedule the work for the next business day following the closure.

1.8.6 Inclement Weather and Emergency Operations

If the Contractor determines unsafe weather conditions or work environment is cause for an interruption of services, the Contractor shall notify the COR (2) hours prior to curtailing operations. The Contractor shall obtain COR approval to resume operations. The Contractor shall coordinate with the DPW designated representative(s) in preparation for and during emergency operations situations such as inclement weather, flood, active shooter, fire, or other emergency situations.

1.8.7 Unforeseen Closures of Service Areas

When an unforeseen closure occurs on a regularly scheduled day of work (i.e., severe weather, training holiday, day of mourning, etc.). The Contractor shall reschedule the service on any day satisfactory to the customer and minimizes impact on the Contractor’s normal work schedule.

1.8.8 Drainage

Any work performed under this contract shall not impede drainage.

1.8.9 Dust Suppression

The Contractor shall perform dust suppression when necessary, during maintenance and repair activities in laydown areas and Mission Installation Collection Areas (MICA) or as directed by the KO or COR.

1.8.10 Customer Comments

Upon receipt of any customer comments submitted to the Government, the COR will coordinate with the Contractor with the expectation for the Contractor to respond. The Contractor shall provide a response within 24-hours and remedy any issues within 72-hours of notification. The Government may receive customer comments through the Interactive Customer Evaluation (ICE) system and has a requirement to respond within 72-hours of receipt.

1.8.11 Security Requirements

1.8.11.1 Access and General Protection/Security Policy and Procedures The Contractor and all associated subcontractor’s employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by Directorate of Emergency Services (DES).

The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by DoD, Headquarters Department of the Army (HQDA), and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) or Health Protection Condition (HPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.8.11.2 Force Protection Conditions (FPCON)

As determined by the Garrison Commander, the Contractor shall be directed through the COR to be prepared to cease operations due to an increase in FPCON or other heightened security posture in which the safety and well-being of the Contractor’s employees is in question and/or if the operations of the installation dictate minimum key essential personnel only. The Contractor shall be prepared to resume operations when the heightened security posture returns to normal operations.

1.8.11.3 FPCON Advisory

The Contractor shall identify to the KO/COR a POC to receive force protection/threat related advisories via NIPR email from the installation AT and OPSEC officers for the duration of the contract.

1.8.11.4 Health Protection Conditions (HPCON)

The Contractor will comply with all national and DoD policies regarding health protection issues including pandemic outbreaks. Local Health Protection Conditions (HPCON) change based on risk levels in the surrounding area Fort Bliss and in cooperation with local, state, and national guidance. The Contractor shall comply with installation and higher headquarters policies aimed at mitigating the spread of dangerous communicable diseases.

1.8.11.5 Commander Requirements

Rules, regulations, direction, and requirements issued by the Commander apply to the Contractor. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as required by the KO. Regulations, manuals, and technical documents applicable to this Contract are listed in Paragraph 7.0 of this PWS.

Control for classified publications requirements can be located in AR 380-5, Department of The Army Information Security Program, and secured in a filing type cabinet with a built-in locking device with tumblers and General Services Administration (GSA) approved security container.

1.8.11.6 Contractor Vehicles Identification

All Contractor vehicles shall be readily identifiable. Identification shall include displaying Contractor’s name in a clear and unobstructed location on the vehicle. Motor vehicles entering Fort Bliss Operations area shall be properly licensed, insured, and registered with Installation’s Access Pass Office. The Contractor shall furnish vehicle and equipment fuels for Contractor owned vehicles and equipment.

1.8.11.7 Contractor Vehicle Registration

Currently there is no requirement to register Contractor owned vehicles with the DES.

However, the Contractor shall maintain a list to include a picture of all Contractor-owned or operated vehicles and trailers operating on the installation at all times. The list may be used in case of emergency and/or other contingency. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

1.8.11.8 Contractor and Vendor Access

Privately-owned vehicles or motorcycles or Contractor or vendor-furnished vehicles and equipment must enter the Installation through the designated secure Access Control Points (ACP). Under the present Installation FPCON, vehicle and equipment operators and passengers must possess only a valid photo identification card to access the Installation. Vehicle and equipment operators must also possess and be ready to show a valid state driver's license, current vehicle registration, and proof of state required minimum liability insurance. As determined by the Installation FPCON, an elevated FPCON may require additional security screening and/or limited Installation access.

1.8.11.9 Visitor Control Center (VCC)

All Contractor personnel requesting access to Fort Bliss will enter through the designated Visitor Control Center (VCC). All Contractor personnel will be required to present a United States National or State issued identification that is capable of being scanned for valid entry. Contractor personnel can receive a temporary visitor’s pass at the VCC with the length of access allowed. Contractor Access Badges may be obtained by submitting a request form to the designated Contracting Officer Representative (COR) for processing and approval by the Installation Directorate of Emergency Services (DES), Physical Security Division. The maximum access length for contractor access badges is one year.

Once issued a valid visitor’s badge Contractor personnel may enter any Manned Access Control Point/Gate. All Contractor personnel and their vehicles, equipment, and packages are subject to inspection or examination (search) at entry/exit of the Fort Bliss. To apply for contractor post access badge, see Technical Exhibit 17 (TE 17).

1.8.11.10 Physical Security. (Only applicable to Government Furnished Property (GFP) and Facilities).

The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use IAW AR 190-13, The Army Physical Security Program. The Contractor shall maintain a physical security checklist or log (e.g., Standard Form (SF) 701, Activity Security Checklist). The Contractor shall secure Government facilities, equipment, and materials at the close of each work period. The Contractor, as a general rule, shall not have access to classified information; however, should Contractor personnel find classified documents in a waste basket and or recycle container, the Contractor shall immediately contact the KO or designated Government representative/COR for disposition instructions.

1.8.11.11 National Defense Emergency

In the event of a National Defense Emergency affecting Fort Bliss, the COR will immediately notify the contract POC. At that time, the contractor shall take immediate steps to cease all activities on the installation(s) and will cause all personnel to leave the installation(s) property until notice is given by the installation and COR that National Defense Emergency conditions are no longer in effect.

1.8.11.12 Security Training

1.8.11.12.1 Anti-Terrorism (AT) Level 1 Training

IAW AR 525-13, Antiterrorism, all Contractor employees, including sub-contractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete Antiterrorism (AT) Level 1 awareness training within thirty (30) calendar days after contract start date. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the KO or designated Government Representative/COR within thirty (30) calendar days after completion of training by all employees and subcontractor personnel on a recurring annual basis. Any Contractor and all associated sub-contractor employees hired after contract start will be required to receive AT Level 1 training within thirty (30) calendar days. AT Level 1 awareness training is available at the following site: http://jko.jten.mil. (Deliverable A003)

If access to a computer is not available, the unit’s Level II Anti-Terrorism Officer (ATO) will conduct AT Level 1 training for the Contractor and employees within thirty (30) business days after contract start and maintain a copy of the attendance roster for one

(1) year. If the requiring activity does not have an ATO, the first ATO in the chain of command will conduct this training.

1.8.11.12.2 iWATCH Training http://jko.jten.mil/

The Contractor shall brief the local iWATCH program (training standards provided by the Rock Island’s ATO) to all of Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the Fort Bliss Department of Emergency Services (DES) and the COR. The Contractor shall complete the training within 30 calendar days after contract award and within thirty (30) calendar days of new employees commencing performance and send to the KO or COR via both electronic and paper copy within 30 calendar days of completion. iWATCH training material will be provided by the Government. (Deliverable A003)

1.8.11.12.3 Operational Security (OPSEC) Awareness Training

IAW AR 530-1, Operations Security, Contractor employees shall complete Level I OPSEC Awareness training within 30 calendar days after contract award and within five (5) calendar days of new employees commencing performance. Completion certificates will be made available to Government within Thirty (30) calendar days of completion or upon request from the Government. All Contractor personnel shall complete Level I OPSEC Awareness training annually. Level I OPSEC training is available at the following website:

http://cdse.edu/catalog/elearning/GS130.html or by contacting the installation OPSEC Officer through the COR. (Deliverable A003)

1.8.12 Post Award Conference/Periodic Progress Meeting

The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office as agreed upon and stated in the contract award document. The KO, COR and the DPW management will meet as needed with the Contractor to review the Contractor's performance. Official written minutes of meetings will be recorded by the Contractor and signed by both the Project Manager (PM) and the KO. The written minutes will be distributed within five (5) business after the meeting. If the Government does not concur with any portion of the minutes, recorded by the Contractor, the non-concurrence shall be provided in writing by the KO/COR within two

(2) workdays following receipt of the minutes. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor. (Deliverable A004)

1.9 Government Roles and Responsibilities

1.9.1 Contracting Officer (KO)

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS. Notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor. All contract administration will be affected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be affected without a written modification http://cdse.edu/catalog/elearning/GS130.html to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

1.9.2 Contracting Officer’s Representative (COR)

The KO will appoint a COR during the performance of this requirement. Additional Government personnel may be designated to assist in contract oversight IAW (Army Regulation) AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

1.9.2.1 COR Authority

A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR, especially regarding changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions regarding cost, quantity, or schedule of the resulting order.

1.9.2.2 COR Functions

The COR shall monitor all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies;

coordinate availability of Government-Furnished Property, and provides direction or assistance for site entry requests of Contractor personnel.

1.10 Specific Contractor Requirements, Roles, and Responsibilities

1.10.1 U.S. Residency

All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

1.10.2 Contractor Hiring Restrictions

The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct. The Contractor shall not knowingly employ any person who is a U.S.

Government employee if employing that person would create a conflict of interest.

Additionally, the Contractor shall not knowingly employ any person who is an employee of the Government, either military or civilian, unless such person seek and receives written approval according to DoD 5500.7-R, Joint Ethics Regulations (JER) by the individual’s commander or director. A copy of the authorization will be provided by the COR upon request. In addition, the Contractor is prohibited from employing any Government Quality Assurance Representative (QAR) whom the Contractor knows or should have known are responsible for monitoring any contracts to the Contractor.

1.10.3 Contractor Identification

The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed. Contractor owned/leased vehicles and equipment shall be identified.

1.10.4 Standards of Conduct

Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC §2102, Prohibitions on disclosing and obtaining procurement information. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

1.10.5 Contractor Representation

The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

1.10.6 Contractor Key Personnel

1.10.6.1 Program Manager (PM)

The Contractor shall provide a Program Manager (PM) who is responsible for the performance of the work. The PM shall have a minimum of five (5) years of documented relevant experience in base support management or a contract similar in scope and breadth to this solicitation. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the PM shall be provided to the KO NLT five (5) business day after contract award and the PM shall be available via email or telephone during normal duty hours (Deliverable A005). In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence.

1.10.6.2 Operations and Maintenance Supervisor (O&M Supervisor) The Contractor shall designate an Operations and Maintenance Supervisor who shall be responsible for the daily operations of the Contract. The O&M Supervisor shall be on site during normal duty hours. The O&M Supervisor shall possess at least two (2) years of experience in waste management. The O&M Supervisor may also serve as the alternate to the PM.

1.10.6.3 Quality Control Manager (QCM)

The Contractor shall designate a full time QCM on site during normal duty hours. As a minimum, the QCM shall have at least two (2) years of documented relevant grounds maintenance services experience and shall be responsible for the overall management and implementation of the Contractor's Quality Control Plan. The QCM and PM shall not be the same person and QCM shall not report to the PM.

1.10.6.4 Quality Control Inspector(s) (QCI)

The Contractor shall designate QCI personnel sufficient to monitor Contract work to assure compliance with Government requirements. Depending on the size of the contract, the QCM may also serve as the QCI.

1.10.7 Qualification Standards

Contractor shall have a general knowledge of refuse and recyclable collection techniques, possess the skills necessary to perform refuse and recyclable collections, and have necessary licenses and registrations to operate a Material Recovery Facility (MRF), utilizing properly trained, skilled, and qualified employees or subcontractor personnel. The Contractor shall provide objective evidence of key personnel qualifications and years of experience to the KO for review and acceptance. (Deliverable A005)

1.10.8 Business Relations

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the KO/COR corrective action plans, timely identification of issues, and effective management of subcontractors (within two (2) days or at a mutually agreed upon date). The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

1.10.9 Contractor Advertising

The Contractor shall not place or display advertising of any kind on Government property.

1.11 Emergency Services

1.11.1 Emergency Medical Treatment

The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO/COR no later than (NLT) Two (2) hours of the incident. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility. Reimbursement shall be made to the US Government.

1.11.2 Accident Reporting

The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall provide a verbal report to the KO/COR within one (1) hour of each such occurrence. A completed typed original plus one (1) copy of DA Form 285 Technical Report of U.S. Army Ground Accident (or equivalent reporting form) shall be delivered to the KO or COR within five (5) business days of occurrence, whenever an accident involving personal injury or Government owned property occurs. The Contractor shall adhere to reporting of mishaps IAW AR 385-10, The Army Safety Program (Chapter 3 Accident Investigation and Reporting, Chapter 4 Contracting Safety) and DA Pam 385-40, Army Accident Investigations and Reporting. (Deliverable A006)

1.12 Environment and OSHA

IAW paragraph 1.4 Scope, any apparent conflict between compliance (with such local, State, and Federal environmental and occupational safety laws, rules, and regulations) and the requirements of the contract shall be immediately brought to the attention of the KO and authorized representative(s) (i.e., Environmental Officer, Safety Officer, and COR) verbally. The Contractor shall notify the KO and authorized representative(s) via email outlining the details for each said conflict such that a final resolution is derived. The Contractor shall be liable for all fines, penalties, and costs that result from violations of, or failure to comply with paragraph 1.4 Scope.

1.12.1 Safety

The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract.

The Contractor shall comply with AR 385-10, The Army Safety Program. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO to halt any and all Contractor performance until such unsafe conditions are corrected.

The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of a serious hazard such as, but not limited to, fire, or fuel spill, the Contractor shall immediately notify the KO and designated authorized representatives verbally followed up with an email notification.

1.12.1.1 Safety Plan

The Contractor shall develop and implement a safety plan for its employees. The plan shall include provisions for required Personal Protective Equipment (PPE) and protections against infectious diseases. The Contractor shall submit the safety plan to the KO/COR, for review and acceptance, within ten (10) business days after contract award.

Revisions shall be submitted to the KO/COR five (5) business days prior to the effective date of change. (Deliverable A007)

1.12.1.2 Occupational Safety and Health Administration (OSHA) The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards and all pertinent provisions 29 CFR Part 1910, Part 1917.152, Part 1915.501-509, and Part 1926; Federal and State environmental regulations; DoD and DA regulations and instructions, AR 385-10; and the U.S. Army Corps of Engineers’ Safety and Health Requirements Manual (EM-385-1-1). The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives. The Contractor shall establish medical surveillance, industrial hygiene, and individual protective equipment programs sufficient to meet requirements delineated in OSHA standards.

1.12.1.3 Reporting of Fire and Safety Hazards

The Contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor.

1.12.2 Environment

1.12.2.1 Environmental Compliance

The Contractor shall comply with all Federal, State, local, and installation environmental laws, statutes, regulations (with supplements), executive orders, permits, rules, and plans. The Contractor shall use, dispose of all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, Federal, and State laws, and according to manufacturers’ recommendations. The Contractor shall be financially liable for all fines and associated costs for non-compliance with local, Federal, and State laws regarding hazardous waste management including but not limited to: hazardous materials spillage, improper handling and transportation and improper waste disposal. The Contractor shall make all environmental and hazardous material records available the next duty day upon request from the KO or designated Government representative/COR. The Contractor shall immediately report any conflicts between applicable Federal, State, local environmental laws, statutes, Executive Orders, AR 200-1, and any specifications within this contract to the KO/COR and the DPW-ED.

The Contractor shall implement the following environmental objectives in accordance with FAR 23.4; FAR 23.7; FAR 52.223-1 through 52.223-5; and based on EPA-issued guidance:

a. Maximize the utilization of environmentally preferable products.

b. Maximize the utilization of bio-based products. See USDA-designated items at http://www.biopreferred.gov or 7 CFR part 3201.

c. Maximize the reutilization of nonhazardous and recovered materials.

d. Promote recycling and other cost-effective waste reduction.

e. Eliminate or reduce the generation of hazardous waste and the need for special material processing (including special handling, storage, treatment, and disposal).

f. Promote energy-efficiency and water conservation.

http://www.biopreferred.gov/

1.12.2.2 Safety Data Sheets (SDS)

For materials that have Safety Data Sheets (SDS) associated with them, the Contractor shall submit the SDS to the KO/COR for approval five (5) business after contract award.

The Contractor shall adhere to all applicable requirements of the Installation Hazardous Waste Management Plan. The Contractor shall provide all materials, labor, training, transportation, and equipment for the handling and storage of hazardous materials. The Contractor shall follow “Liquid Waste Disposal and Treatment Regulations” 20.7.3 NMAC regulations.

1.12.2.3 HAZCOM Training

Employees handling hazardous or toxic materials shall be properly trained under 29 CFR

1910.1200 Hazard Communication (HAZCOM) and documentation of training provided to the KO/COR within thirty (30) calendar days of the start of the contract. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are provided to the KO/COR within twenty-four (24) hours prior to employees commencing performance. (Deliverable A003)

1.12.2.4 Hazardous Waste

The Contractor shall comply with the Fort Bliss Installation Hazardous Waste Management Plan (TE 02). The Installation is regulated by the Environmental Protection Agency (EPA) as a large quantity generator of hazardous wastes. All such waste generated by the Contractor on the Installation from Government processes, equipment, or materials shall be stored in approved containers and disposed of IAW the Installation Hazardous Waste Management Plan.

1.12.2.5 Resource Conservation and Recovery Act (RCRA)

All hazardous waste as defined in 40 CFR Part 261 (Identification and Listing of Hazardous Waste) is subject to RCRA provisions. All such waste generated by the Contractor on the Installation from Government processes, equipment, or materials shall be stored in approved containers and disposed of IAW the Installation Hazardous Waste Management Plan available for review in the Technical Reference Library. All other wastes generated by the Contractor shall be disposed of IAW applicable State and Federal Standards. All waste generation on Fort Bliss must be handled under a single EPA ID Number per AR 200-1, Environmental Protection and Enhancement.

1.12.2.6 Historic Property and Archaeological Sites

Historic properties and archaeological sites are subject to the provisions of the National Historic Preservation Act 1966, as amended (NHPA). The Contractor shall comply with all applicable Federal historic structure and archeological laws: (National Preservation;

36 Code of Federal Regulations [CFR] Part 800, Archaeological Resource Protection Act 1979 [ARPA], and Native American Graves Protection and Repatriation Act 1990 [NAGPRA]). The Contractor is advised that it is illegal to excavate or remove any archaeological resource located on public lands without a permit to do so. Violators of this regulation are subject to civil penalties.

1.12.2.7 Environmental Responsibility

The Contractor is also responsible to ensure that no goods and services used by the Contractor or any of its subcontractors deviate from Fort Bliss’ Environmental Obligations and Requirements.

1.2.3 Spill Plan

The Contractor shall comply with the Fort Bliss Spill Prevention Control and Countermeasure Plan (SPCC) (TE 03). The Contractor shall submit a Spill Plan to the KO/COR for approval within thirty (30) calendar days of contract award. The Contractor shall verbally notify the KO/COR, followed by written notification as required in the Fort Bliss Spill Plan, if the Contractor spills or releases any hazardous substances, (i.e., substances listed in 40 CFR 302, Designation, Reportable Quantities, and Notification).

The Contractor is responsible for all spills and clean up associated with the performance of this contract. (Deliverable A008)

1.13 Contingency Plans

The Contractor shall establish, maintain, and implement contingency plans for labor dispute contingencies. The plans shall assume no Government support to the Contractor workforce. The Contractor shall submit all plans to the KO and COR for approval.

1.13.1 Labor Dispute Contingency Plan

This plan shall establish procedures and identify responsible personnel to provide the services below, with no interruption in the event of a labor dispute:

a. Identify and address critical grounds maintenance services and inspection tasks.

b. Process and execute emergency and urgent requests. The plan shall establish procedures and time frame to secure replacement personnel in the event of a strike and shall also record the Contractor’s experience with and establish Contractor procedures for collective bargaining. The Contractor shall submit a Labor Contingency Plan thirty (30) calendar days after contract award date. (Deliverable A009)

1.14 Essential Services

The services shown in (TE 04), Fort Bliss Mission Essential Services, are identified as essential during the performance of this contract.

1.15 Performance Requirements and Standards.

1.15.1 Quality Assurance

The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). The Performance Requirements Summary (PRS), provided in (TE 05), defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the PRS. The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work.

1.15.2 Quality Control Plan (QCP).

Quality control is the responsibility of the Contractor. The Contractor shall develop, implement and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure no recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The plan shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, title and organizational placement of the Contractor’s inspectors, and a Customer Feedback Program. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO and the COR for acceptance within 30 business days after contract award. The Contractor shall submit any proposed changes in the QCP to the KO and COR for written approval five (5) business days prior to implementation (Deliverable A010).

1.15.3 Quality Control Files.

The Contractor shall maintain files of all inspections conducted by the Contractor, to include any corrective actions taken. These files shall be subject to Government review at the COR’s discretion during the contract term, to include any extensions of contract term. The Quality Control Files will be the property of the Government and shall be turned over to the Government upon completion or termination of the contract.

1.15.4 Customer Feedback Program.

The Contractor shall establish and operate a customer feedback program as part of the

QCP.

1.16 Disposal

All refuse generated by this Contract shall be legally disposed of by Contractor, meeting all Federal, State, County, City, and Installation guidelines for disposal (including disposal of hazardous materials). Hazardous waste materials shall be disposed of IAW applicable Federal, State, and local statutes. Refuse shall be disposed of on a regular basis to ensure a neat and orderly appearance of the Contractor's area of responsibility and its surrounding areas. The burning of debris, waste material, and other salvageable items is prohibited on the Installation.

1.17 Operational Work Orders (OWOs)

An OWO is generally predictable, recurring work, or planned. However, OWOs can be an unscheduled request that requires the issue to be addressed. After the award of the contract the Contractor shall coordinate with the Government on the requirements to create and be responsible for a monthly/annual OWO scheduler. The OWO scheduler shall be MS Excel based and include service plan, building number, frequency, dates scheduled for services and completed services. Unscheduled OWOs are submitted through the DPW Service Order Desk to which the COR and Contractor will be notified of the request. Coordination between the COR and the Contractor will take place to address the request. The Contractor shall respond and complete by the end of the next business day all OWO requests to address unscheduled events. Once completed the Contractor shall notify the SOD within 4 hours of completion. (Deliverable A011)

1.18 Preventive Maintenance Orders (PMOs).

The Contractor will create a preventive maintenance plan. for KO/COR approval. the Plan The plan shall include details on use requirements, staffing, personnel qualifications, supervision, material requirements and execution process to support the preventative maintenance addressed in this PWS. The Preventive Maintenance Plan (PMP) shall be submitted to the KO/COR within 30 days after contract award (Deliverable A012).

The Contractor personnel shall complete scheduled preventive maintenance work within five (5) business days for monthly preventive maintenance, 14 business days for quarterly preventive maintenance, and 30 business days for semi-annual and annual PM’s.

Process.

The Contractor shall execute PMOs…