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This document is a Statement of Work (SOW) for maintenance and repair services of the Vizgen MERSCOPE spatial transcriptomics instrument owned and operated by the National Institute on Aging (NIA).

The SOW requires the contractor to provide remote technical support, full coverage of parts and labor to repair or replace Vizgen-branded parts, and an annual planned maintenance of the Vizgen MERSCOPE equipment and software. All services must be performed by Vizgen-certified technicians. The period of performance is August 17, 2024 to August 16, 2025, with the place of performance at the NIA's Biomedical Research Center in Baltimore, Maryland. The contractor shall provide a service report after each maintenance, repair or support service. This SOW is related to a federal contract opportunity with Solicitation Number 75N95024Q00350 for the same maintenance and repair services.

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Version 11-30-2016-1 FAR Part 11—Describing Agency Needs

STATEMENT OF WORK (SERVICES)

(SOW)

GENERAL INFORMATION

Title of Project:

Maintenance and repair services for the Vizgen MERSCOPE spatial transcriptomics instrument.

Statement of Need and Purpose:

The purpose of this requirement is to procure maintenance support services for the Vizgen-manufactured MERSCOPE laboratory equipment and its associated proprietary software owned and operated by the National Institute on Aging (NIA). The contractor shall provide all resources necessary to accomplish the talks and deliverables described in this Statement of Work (SOW).

Background Information and Objective:

The National Institute on Aging owns a Vizgen MERSCOPE, manufactured by Vizgen. This equipment is used by the NIA IRP Genetics and Genomics Core (CBGC) Facility located within the Laboratory of Genetics Genomics (LGG) and requires maintenance to ensure continued full function and continuity of NIA research data.

Period of Performance:

August 17th, 2024 – August 16th, 2025

Place of Performance:

10th Floor C-wing, Biomedical Research Center, 251 Bayview Blvd, Baltimore, Maryland

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below.

Specific Requirements:

The Contractor shall provide the Government with maintenance and repair support for the following Vizgen Instrument: Vizgen MERSCOPE S/N: VMSC14502.

The contractor shall provide: remote technical support, full coverage of parts, labor, and travel to repair or replace Vizgen-branded parts originally provided by Vizgen (within three business days), and an annual planned maintenance of Vizgen MERSCOPE equipment and software (includes: labor, travel, and replacement of all parts included in the Annual Plan Maintenance kit, component inspections, subsystem maintenance, system re-qualification, and an Annual Plan Maintenance certification document). All service must be provided by Vizgen-certified technicians.

LEVEL OF EFFORT:

N/A

Version 11-30-2016-1 FAR Part 11—Describing Agency Needs

GOVERNMENT RESPONSIBILITIES

When the Contractor is on-site for maintenance and repair support provision, the Government will provide workspace and access to the equipment needing support.

DELIVERY OR DELIVERABLES

The Contractor shall provide a service report at the completion of each maintenance, repair or telephone support service during the base period and each option period if exercised. Documentation shall be provided by the contractor to show that the service was completed. The service technician is to present a service ticket that briefly details the work performed to the Government Point of Contact (POC) for inspection/receipt.

REPORTING REQUIREMENTS

The Contractor shall provide a service report at the completion of each maintenance, repair, or telephone support service to the government POC. Each service report shall be provided in electronic format.

OTHER CONSIDERATIONS

Travel:

Service shall be performed at the government location and travel time is included in the service agreement.

SCOPE OF WORK
DELIVERY OR DELIVERABLES
The Contractor shall provide a service report at the completion of each maintenance, repair or telephone support service during the base period and each option period if exercised. Documentation shall be provided by the contractor to show that the se...
The Contractor shall provide a service report at the completion of each maintenance, repair, or telephone support service to the government POC. Each service report shall be provided in electronic format.
Service shall be performed at the government location and travel time is included in the service agreement.

File details come from the government source that posted it. Updated .