D - Statement Of Work.pdf
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- Attached to
- Maintenance Support for Flow Cytometry Equipment
- Solicitation number
- 75N95024Q00581
About this file
This document is a Statement of Work (SOW) for a federal contract opportunity to provide maintenance and repair services for a flow cytometry instrument owned by the National Institute on Aging (NIA).
The SOW requires the contractor to provide maintenance and repair services, including parts, labor, and travel, for a BD Biosciences FACSDiscover S8 flow cytometer and associated standard lasers. The contractor must respond to service requests within 24 hours for telephone support and 72 hours for on-site service, with service needs resolved within 7 business days. The services must be performed by an authorized BD Biosciences service technician. The period of performance is a base year from November 27, 2024 to November 26, 2025, with two one-year option periods. The place of performance is the NIA facility in Baltimore, MD. The anticipated contract type is a firm-fixed-price purchase order.
The associated federal contract opportunity (Solicitation Number 75N95024Q00581) is a full and open competition with no set-aside restrictions. Responses to the solicitation are due by October 30, 2024. The government will evaluate offers based on technical capability, price, and past performance, with technical and past performance being significantly more important than price.
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Text version
FAR Part 11—Describing Agency Needs
STATEMENT OF WORK (SOW) SERVICES
Maintenance Support for Flow Cytometry Equipment
GENERAL INFORMATION
Title of Project:
Maintenance Support for Flow Cytometry Equipment
Statement of Need, Purpose, and/or Objective:
The purpose of this requirement is to procure maintenance support for flow cytometry equipment owned by the National Institute on Aging Flow Cytometry Shared Resource Laboratory.
Background Information:
The Flow Cytometry Shared Resource Laboratory is a core facility at the National Institute on Aging (NIA) Intramural Research Program (IRP). This core facility provides analytical flow cytometry and cell sorting services as well as access to instrumentation which is essential to the biomedical research mission of the NIA IRP. To ensure that instrumentation remains fully functional and that longitudinal studies may continue to use equipment calibrated in original equipment manufacturer standard ways, maintenance support is required.
Period of Performance:
The required base period of performance is November 27, 2024 to November 26, 2025 with two option years:
Base: November 27, 2024 – November 26, 2025 1 OY: November 27, 2025 – November 26, 2026 2 OY: November 27, 2026 – November 26, 2027
Place of Performance:
The place of performance shall be 251 Bayview Boulevard, Room 3C001, Baltimore, MD 21224.
Type of Contract Contemplated:
A Firm Fixed Price Purchase Order with Options to Extend the Term of the Contract is contemplated.
SCOPE OF WORK
General Requirements:
FAR Part 11—Describing Agency Needs
Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:
Specific Requirements:
The contractor shall provide maintenance and repair service to the BD Biosciences FACSDiscover S8 including standard lasers.
The maintenance and repair service must include parts, labor and travel for unlimited service calls during the required period of performance. The contractor shall respond to telephone service requests within 24 hours or less. The contractor shall respond to requests for on-site service within 72 hours or less between the hours of 8:00 AM and 5:00 PM EST Monday-Friday excluding Government holidays. Service needs must be resolved by the contractor within seven business days following initial on-site service for the concern, or a plan for resolution must be provided in writing if resolution is not performed in this timeframe. Service must be performed by an original equipment manufacturer BD Biosciences authorized service technician.
Service outside of the hours 8:00 AM to 5:00 PM EST Monday – Friday, excluding Government holidays, shall be considered emergency service and is not within the scope of this requirement.
GOVERNMENT RESPONSIBILITIES
The Government shall provide the contractor with access to the instrumentation and workspace for maintenance and repair support. The contractor field service technician servicing the equipment will be required to coordinate with the program office in advance of arrival so that access may be granted.
DELIVERY OR DELIVERABLES
The contractor shall provide written documentation, as well as an emailed second copy, to the Government following each maintenance or repair visit which details the service performed and certifies its completion.
Non-Personal Service Statement Contractor employee(s) performing services will be controlled, directed and supervised at all times by management personnel of the contractor. Actions of contractor employees may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the U.S. Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulations (FAR).
| SCOPE OF WORK |
| DELIVERY OR DELIVERABLES |
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