D_SOW.pdf

STATEMENT OF WORK (SERVICES)

(SOW)

GENERAL INFORMATION

Title of Project:

Service Preventive Maintenance of a Q Exactive HF Mass Spectrometer and its Components Dionex Ultimate 3000 CS-3500RS Nano, Dionex WPS-3000TPL RS Autosampler

Statement of Need, Purpose, and/or Objective:

This preventive maintenance contract is needed to keep the equipment running and process protein samples without any issues and/or problems.

Background Information:

The National Institute on Aging (NIA), Laboratory of Clinical Investigation (LCI) requires the use of Q Exactive HF Basic System for protein analysis in plasma samples. It is imperative that these machines stay operational hence requiring a maintenance service agreement.

Period of Performance:

Base Year: July 1, 2022 – March 24, 2023 Option Period: March 25, 2023 - March 24, 2024

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, and material, as specified below, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below.

Specific Requirements:

NIA Requires a contractor to provide preventive maintenance service for a Q Exactive HF Mass Spectrometer (Serial Number: SN05164L) and its Components Dionex Ultimate 3000 CS- 3500RS Nano (Serial Number: 8105260), Dionex WPS-3000TPL RS Autosampler (Serial Number: 8105518). The contractor shall provide a current Thermo Fisher Scientific certified Field Service Engineer to provide all required labor, travel, and parts for the following:

• Priority status for technical support inquiries with corrective maintenance visits within 3 business days.

• One (1) scheduled annual Preventive Maintenance visit Instrument Requalification (RQ)

• Premium subscription to Unity Lab Services Online Knowledge Base

• Software and firmware updates upon request and in conjunction with a scheduled Preventive Maintenance or Corrective Maintenance visit (updates are defined as changes of the existing software version that are intended to improve its performance)

GOVERNMENT RESPONSIBILITIES

The government will provide workspace for the preventative maintenance. Machine is currently located in the BRC/08C Lab and the vendor will have access to the room at the time of maintenance.

REPORTING REQUIREMENTS

The Vendor shall submit reports after each work visit or completed deliverable.

OTHER CONSIDERATIONS

Travel:

All travel time should be included within the provided service agreement.

Section 508—Electronic and Information Technology Standards:

The contractor shall comply with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998.