D_SOW.pdf

Statement of Work (SOW)

1. GENERAL INFORMATION

Title of Project:

Service maintenance agreement QTRAP 5500 Mass Spectrometer, QTRAP 6500+ mass spectrometer, API4000 Mass spectrometer, API 5600 Accurate Mass Instrument, Selexion Device, Shimadzu XR and EKS nanoLC devices.

Statement of Need and Purpose:

The purpose of this acquisition is to procure a service maintenance agreement for the AB SciEx mass spectrometers, including the API4000, QTRAP 5500, API-5600, QTRAP 6500+, Selexion device, both EKS nanoLC400 series Pump, the Shimadzu XR system and software plus plan. This equipment is heavily used and we have many bioanalytical and proteomic assays that are dependent on the proper functioning of the instrument. The costs of repair, if not under a maintenance agreement, would be high and would result in significant downtime for processing a purchase order and for scheduling repair, which would result in a significant delay in the processing of samples and would hamper ongoing research as the proteomic, metabolomic and bioanalytical assays that are run on these instruments can’t be run on any other instrument.

Background Information and Objective:

The The National Center for Advancing Translation Science (NCATS)_Laboratory of Clinical Investigation (LCI) requires the use of these instruments to do bioanalytical, metabolomic and proteomic assays of plasma samples in the lab. This agreement is needed to maintain equipment as well as to remedy unforeseen breakdowns of the equipment. Emergency repairs are needed, at times, which can result in significant delays. The maintenance agreement should allow for guaranteed on site repair in one day (priority plan, for the API 4000 and QTRAP 5500) and/or 2 business days (Assurance plan, for the QTRAP 6500+ or API-5600), allowing for only minimal disruption in the workflow.

Period of Performance:

June 1, 2021 to May 31, 2022.

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel and material, as specified below, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below.

Service maintenance and repair support for the following instruments:

• QTRAP5500 Mass Spectrometer Priority Plan 1 PM, Serial Number: AU21210910

• API4000 Mass Spectrometer Priority Plan 1 PM, Serial Number: V22030801

• 5600 Accurate Mass Instrument Assurance Plan 1 PM, Serial Number: BN21361307

• SelexION Device Assurance Plan 1 PM; Serial Number: BG21651305

• EKS nanoLC400 series Pump 1 PM Assurance Plan for LC Devices, Serial Number: 13-02-

20-140, 130017

• EKS nanoLC400 Series Pump 1 PM Assurance Plan for LC Devices; Serial Number: 16-02-

20-236, 160017

• Shimadzu XR System 1 PM Assurance Plan for LC Devices; Serial Number:

L20435453622, L20435453623, L20235356444, L20455451044, L20705366524, L20215452738

• API4000 Mass Spectrometer Software Plus Plan; Serial Number: V22030801

• 5600 Accurate Mass Instrument Software Plus Plan; Serial Number: BN21361307

• QTRAP5500 Mass Spectrometer Software Plus Plan; Serial Number: AU21210910

• Peak ABN2ZA Gas Generator Vendor Assurance Plan 1 PM; Serial Number: A13-07-112

• PVAR 5200VA Vendor Exchange; Serial Number: 22052108R-1630018

• QTRAP6500+ Mass Spectrometer Assurance Plan 1 PM; Serial Number: CG21771607

• QTRAP6500+ Mass Spectrometer Software Legacy Plan; Serial Number: CG21771607

• PEAK Genius 3031 Gas Gen Vendor Maintenance Plan 1 PM; Serial Number: A16-09-049

OTHER CONSIDERATIONS

The service will be provided by a qualified AB SciEx technician who has trained specifically on these instruments. The contractor is expected to provide personnel (AB SciEx Engineers) with the qualifications needed to work on the mass spectrometers and to provide all parts, materials, and equipment necessary to resolve any issues that compromise the full and proper functioning of this equipment.

In order to minimize instrument down-time, the contractor shall maintain a complete inventory of OEM-approved replacement parts for each of the instruments covered under the proposed service contract and shall have access to the most recent versions of the OEM’s operating and diagnostic software to install on each instrument to run and maintain that instrument. The contractor shall provide direct access by telephone and/or internet to OEM engineers capable of diagnosing hardware and software malfunctions and dispatching replacement parts and/or service technicians as needed to return the covered instruments to normal function.

Factory-certified replacement parts only shall be included.

Specific Requirements:

DELIVERY OR DELIVERABLES

Documentation shall be provided by the Contractor to show they completed the preventive service on the equipment and leave documentation with the point of contact. The Contractor shall guarantee one business day onsite response for remedial repairs for the API 4000 and QTRAP 5500 and include 1 PM per year. The Contractor shall guarantee two business day onsite response time for remedial repairs for the API 5600, QTRAP 6500+ and the Selexion device and 1 P. Factory-certified replacement parts only should be included. Only certified AB SciEx engineers are sought for repair under the maintenance agreement.

Travel:

All travel time should be included within the provided service agreement quote.

Key Personnel:

N/A

Information System Security Plan:

N/A

Data Rights:

N/A

Section 508—Electronic and Information Technology Standards:

The contractor shall comply with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998.