D.CSS_Attach1-SOW.pdf

Statement of Work for Services (SOW)

General Information:

Title of Project:

Annual Service and Maintenance Agreement for Waters UPLC-QDA instrument

Statement of Need and Purpose:

The National Center for Advancing Translational Sciences (NCATS) Analytical Chemistry Core (ACC) requires an annual service and maintenance agreement for a Waters UPLC-QDA instrument equipment use by NCATS chemists. To ensure that research data remains standardized across the NCATS Chemistry Section, only Original Equipment Manufacturer (OEM) service and parts are acceptable to meet the needs of this requirement. Specifically, the NCATS Analytical Chemistry Core requires a service agreement that includes the instrumentation under Specific Requirements.

Background Information and Objective:

The Waters UPLC-QDA instrument yields qualitative and quantitative information about the purity of the reactions and target molecules synthesized by the NCATS chemists. This instrument is a key tool in the DPI Chemistry identification and purification process, as well as utilized for reaction screening and compound library analysis. This results in the instrument having in high use in the NCATS Chemistry labs making their constant operability a high priority to maintain productivity. This service agreement is needed to minimize down time and lost research efforts. Parts and accessories must be OEM parts that are compatible with the owned Waters UPLC-QDA system to avoid voiding the warranty. All current Waters components currently in use by our lab are listed under Specific Requirements.

Period of Performance:

Base Period (Year 1): April 04, 2021 – April 03, 2022 Option Period 1 (Year 2): April 04, 2022 – April 03, 2023 Option Period 2 (Year 3): April 04, 2023 – April 03, 2024 Option Period 3 (Year 4): April 04, 2024 – April 03, 2025

Scope of Work:

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:

Specific Requirements:

This requirement is a Waters Total Assurance Plan with one annual preventative maintenance (PM) for the ACQUITY UPLC-QDA system.

1. The components and software covered under this contract are as follows:

Catalog # 740005032 - TAP ACQUITY QDa Detector (1PM); SN: KAD3936 Catalog # 740005866 - TAP ACQUITY PLUS BSM (1PM); SN: G18BSP549G Catalog # 740005896 - TAP ACQUITY I-Class PLUS SM-FL-I (1PM); SN: H18FLP073M Catalog # 740001660 - TAP ACQ PDA DET TC (1PM); SN: G18UPD500A Catalog # 740002548 - MassLynx Software 1 Year Plan; SN: MS8KA01543 Catalog # 740001671 - TAP ACQUITY SAMPLE ORGANIZER (1PM); SN: H18CPO402H Catalog # 740002896 - TAP ACQUITY ELS DETECTOR (1PM); SN: H18UPE119M

Catalog # 740004220 - TAP ACQUITY H/I Class Col Mgr-A (1PM); SN: G18CMP348G

2. One (1) Preventive Maintenance (PM) visit per year for each component listed in requirement #1.

3. All parts and accessories used must be Waters Original Equipment Manufacturer (OEM) parts or accessories. This is necessary to ensure continuance of equipment warranty and standardization of research data.

4. All PM work and all service work must be completed by a Waters factory trained engineer. This is necessary to ensure continuance of equipment warranty and standardization of research data.

5. All charges to ship replacement or repaired equipment to the customer, or charges for the return of equipment must be covered.

6. All service requests must be addressed within 72 hours of initial trouble notification.

Level of Effort:

Only a Waters service engineer will be allowed to perform maintenance.

Government Responsibilities:

NCATS will provide vendor access to the building and equipment.

Delivery or Deliverables:

The Government anticipates the base year service contract POP to be April 04, 2021 through April 03, 2022.

Maintaining the HPLC-QDA instrument at a working condition meeting factory specifications.

Reporting Requirements:

The field service engineer will provide documentation outlining the performance attributes of the Waters UPLC-QDA instrument.

Other Considerations:

Travel:

The Government is not responsible for travel.

Key Personnel:

N/A

Information System Security Plan:

N/A

Data Rights:

Section 508:

N/A

Publications and Publicity:

N/A

Confidentiality of Information: