D.CSS_Attach1-SOW.pdf

Version 11-30-2016-1 FAR Part 11—Describing Agency Needs

STATEMENT OF WORK (SOW)

GENERAL INFORMATION

Title of Project:

Annual Maintenance of GE Healthcare Instruments

Statement of Need and Purpose:

NCATS needs annual service maintenance of several important instruments made by GE Healthcare to ensure they are always in operational status. Because each system is a key tool in our entire operation, it is critical and necessary that they operate properly with the least amount of down time possible. Parts and accessory items must be compatible with the existing equipment.

These instruments are used daily and require yearly preventive maintenance (PM) checkups as well as service coverage in case of instrument failure. The IN Cell 2200 systems are automated high content imagers that are used on a daily basis. One of the systems is on the Kalypsys robot and is used twenty-four hours a day, seven days a week. The AKTA system is used routinely by the ADST group and requires an annual PM for optimal performance. The PM includes upgrades, alignments, etc. Any failure would require immediate professional assistance.

Background Information and Objective:

The National Center for Advancing Translational Sciences (NCATS) is a part of the National Institutes of Health (NIH), which mission it is to catalyze the generation of innovative methods and technologies that will enhance the development, testing and implementation of diagnostics and therapeutics across a wide range of human diseases and conditions. The services requested here are for annual service coverage of several key instruments manufactured by GE Healthcare and used in many labs across NCATS.

Period of Performance:

12 months from date of award.

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:

Specific Requirements:

A 12-month full coverage agreement including one (1) preventive maintenance (PM), all parts, travel and labor:

• One (1) preventive maintenance inspection performed in a twelve-month period per unit;

• Software Revisions released during the Agreement term;

• Unlimited service visits from Monday to Friday; and

• Unlimited telephone support for instruments, reagents, and applications provided at no extra cost.

Annual fullcare instrument service for the following GE Healthcare instruments:

• GE IN Cell 2200 S/N 29027886-MK03131 Bldg B, Rm 1014

• GE IN Cell 2200 S/N 29027886-MK03125 Bldg B, Rm 1003

Version 11-30-2016-1 FAR Part 11—Describing Agency Needs

• GE AKTA Pure 25 M1 system SN 29018227-1945563 Bld C RM 322

• GE IN Cell 2000 S/N28967209-B20066, Bldg C, Rm 1003

• GE IN Cell 2200 S/N29027886-MK03098, Bldg B, Rm 1003

• GE Typhoon FLA9500 S/N28996943-2672305, Bldg B, Rm 1003

• GE BC 3000 Processing Unit S/N14110045-CH3444, Bldg C, Rm 1014

• GE, IN Cell 2500 S/N29240356-MH02012, Bldg C, Rm 1014

LEVEL OF EFFORT:

N/A

GOVERNMENT RESPONSIBILITIES

The government will provide workspace, desktop computers and telephones for contractor personnel.

The contractor will require access to government facilities in 9800 B and 9800 C where the instruments reside from 8 AM to 8 PM. Restrictions may be limited to federal holidays but may be permitted, depending on severity of the issue. Payment will be made quarterly, in arrears.

DELIVERY OR DELIVERABLES

N/A

REPORTING REQUIREMENTS

The contractor is required to provide written service visit reports per visit instance. The reports will cover, problems encountered, problem resolution, unresolved problems, softeware updates, and any miscellaneous issues observed at 1 copy provided per visit.

OTHER CONSIDERATIONS

Travel:

The Contractor is responsible for any and all travel related costs.

Key Personnel:

N/A.

Information System Security Plan:

Data Rights:

Section 508—Electronic and Information Technology Standards:

Publications and Publicity:

Confidentiality of Information: