D.1 PAST PERFORMANCE SURVEY.doc

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Attached to
N063--Physical Access Control System (PACS) 671-23-1-5554-0012 (VA-23-00037147)
Solicitation number
36C25723Q0317
Issued by

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This document contains a past performance survey template for evaluating a contractor's performance on a previous government contract. The survey requests information on the contractor's ability to provide qualified personnel in a timely manner and maintain schedules, as well as their cooperation, timely resolution of issues, and work quality. Respondents are asked to rate the contractor's performance on a scale of one to six for various criteria and provide comments for unsatisfactory or marginal ratings. The completed survey is to be returned to a specified government point of contact by the proposal due date for solicitation 36C25723Q0317, which seeks a contractor to provide a physical access control system for the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 17 in accordance with the statement of work.

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D.1 ATTACHMENT 36C25723Q0317 PAST PERFORMANCE SURVEY

PAST PERFORMANCE SURVEY

A. GENERAL INFORMATION:

Contractor's Name:

Contractor’s Address:

Contract #:

Contract Dollar Value:

COTR:

COTR’s Ph #:

Contracting Officer:

Contracting Officer’s Ph #:

B. Services Performed:

C. PERFORMANCE INFORMATION: Choose the number on the scale of 1 to 6 that most accurately describes the contractor's performance or situation.

1 - Unsatisfactory. Performance did not meet most contractual requirements. There were serious problems and the contractor’s corrective actions were ineffective.

2 - Marginal. Performance did not meet some contractual requirements. There were problems and the contractor’s corrective actions were ineffective.

3 - None. No record of past performance or the record is inconclusive.

4 - Satisfactory. Performance met contract requirements. There were some minor problems and corrective actions taken by the contractor were satisfactory.

5 - Very Good. Performance met all contract requirements and exceeded some to the government’s benefit. There were few minor problems which the contractor resolved in a timely, effective manner.

6 - Exceptional. Performance met all contract requirements and exceeded many to the government’s benefit. Problems, if any were negligible and were resolved in a timely, highly efficient manner.

E. Please provide comments for all questions in which an Unsatisfactory or Marginal rating is given and as appropriate for all other answers. Space for your comments is provided in each area. If more space is needed, attach additional sheets to the end of the questionnaire and reference the respective question.

TO BE COMPLETED BY THE DELEGATED COTR

The contractor:

1.

Provided experienced/qualified personnel to perform services.

1 2 3 4 5 6 N/A

Remarks______________________________________________________________________ 2.

Demonstrated ability to hire, maintain, and replace, if necessary, qualified personnel during the contract period. Also provide coverage with qualified personnel during periods of leave or absence .

Remarks_____________________________________________________________________

3.

Met established schedules.

4.

Cooperated with Government personnel after award.

5.

Provided timely resolution of contract discrepancies

6.

Performed work that met or exceeded acceptable levels.

7.

Suggested alternative approaches to problems.

8.

Displayed initiative to solve problems.

9. Would you recommend award of another contract to this contractor? Yes No

Remarks_____________________________________________________________________ Signature of COTR date Return surveys to Francisco Mendoza at Francisco.mendoza@va.gov NLT the due date of proposals as stated on the SF1449 page 1 block 8 or as indicated on solicitation amendments if an extension to the proposal due date is issued.

Past Performance Form version 1.1 p. 1 of 1

File details come from the government source that posted it. Updated .