D-Attachment-SOW Maintenance and Repair Service for Scinomix Automated Tube Labeler.pdf
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- Solicitation number
- 75N95023Q00381
About this file
This statement of work describes maintenance and repair services required for a Scinomix automated tube labeler owned by the National Institute on Aging. The contractor shall provide all resources necessary to perform preventative maintenance, install software upgrades and train staff, and troubleshoot issues for the Scinomix Sci-Print instrument. Services include all labor, travel, and original equipment manufacturer parts to maintain the equipment Monday through Friday from 9AM to 5PM East Coast time. The contractor must use only original manufacturer certified technicians and respond to repair requests within 24 business hours, making an onsite visit within 72 business hours if needed. The contractor shall provide quarterly reports detailing all maintenance and repair work performed via email. The period of performance is one base year plus three option years.
The related federal contract opportunity is solicitation number 75N95023Q00381 issued by the Department of Health and Human Services National Institutes of Health National Institute on Drug Abuse to procure these maintenance and repair services for the Scinomix automated tube labeler.
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Text version
Version 11-30-2016-1 FAR Part 11—Describing Agency Needs
GENERAL INFORMATION
Title of Project:
Maintenance and Repair Service for Scinomix Automated Tube Labeler.
Statement of Need and Purpose:
The purpose of this requirement is to procure maintenance support services for Scinomix manufactured laboratory equipment owned and operated by the National Institute on Aging (NIA). The contractor shall provide all resources necessary to accomplish the tasks and deliverables described in this Statement of Work (SOW).
Background Information and Objective:
The National Institute on Aging owns an Automated Tube Labeler manufactured by Scinomix.
This equipment is used by the Center for Alzheimer’s Disease and Related Dementias and requires maintenance to ensure continued full function and continuity of NIA research data.
Period of Performance:
The tentative period of performance is:
One (1) Base year plus Three (3) Option years
SCOPE OF WORK
General Requirements:
Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below.
Specific Requirements:
The Contractor shall provide the NIA with maintenance and repair support for the following Scinomix instruments: Sci-Print serial number: 1025
- Maintenance and repair support shall include all labor, travel, and replacement parts necessary to provide preventative maintenance support, install new instrument software upgrades and train staff in use of the new software, and troubleshoot problems in person and via telephone Monday thru Friday from 9AM to 5PM East Coast time.
- Replacement parts and software upgrades provided must be Original Equipment Manufacturer (OEM) certified.
- Only original manufacturer certified trained technicians from Scinomix must be used to troubleshoot problems, install new software upgrades, train staff, and perform preventative maintenance tasks.
- There must be priority on-site response for the referenced equipment including;
acknowledgement of repair requests within 24 business hours, and an onsite visit from a Scinomix technician shall occur within 72 business hours.
LEVEL OF EFFORT:
Contractor staff will provide reporting transfer thru email.
GOVERNMENT RESPONSIBILITIES
When the Contractor is on-site for maintenance and repair support provision, the Government will provide workspace as well as access to a desktop computer and telephone for Contractor needs related to this requirement.
DELIVERY OR DELIVERABLES
The Contractor shall provide one report to the Government via email on a quarterly basis which details all maintenance and repair work performed for each instrument during the reporting period. The report shall be due on the last business day of each quarter.
REPORTING REQUIREMENTS
The Contractor is to provide reports which detail all maintenance and repair work performed for each instrument during the reporting period.
OTHER CONSIDERATIONS
Travel:
No travel reimbursement is authorized for this requirement.
Key Personnel:
Contractor will provide a dedicated Project Manager to the government as a contact point for the services.
Information System Security Plan:
Not Applicable
Data Rights:
Not Applicable
Section 508—Electronic and Information Technology Standards:
The contractor shall comply with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998.
Publications and Publicity:
Not Applicable
Confidentiality of Information:
Not Applicable
File details come from the government source that posted it. Updated .