D-Attachment SOW-Illumina Nova 6000 Maintenance and Repair Service.pdf

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Maintenance and Repair Service for Illumina NovaSeq 6000 Sequencer
Solicitation number
75N95022Q00104
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Version 11-30-2016-1 FAR Part 11—Describing Agency Needs

STATEMENT OF WORK (SERVICES)

(SOW)

GENERAL INFORMATION

Title of Project:

Maintenance and Repair Service for Illumina NovaSeq 6000 Sequencer

Statement of Need and Purpose:

The purpose of this requirement is to procure maintenance support services for Illumina-manufactured laboratory equipment owned and operated by the National Institute on Aging (NIA). The contractor shall provide all resources necessary to accomplish the tasks and deliverables described in this Statement of Work (SOW).

Background Information and Objective:

The National Institute on Aging purchased a NovaSeq 6000 Sequencer manufactured by Illumina in 2020; NIH Decal 02065191. This equipment is used by the NIA Laboratory of Genetics and Genomics Core facility and requires maintenance to ensure continued full function and continuity of NIA research data.

Period of Performance:

April 13, 2022-April 12, 2023 (Base) April 13, 2023-April 12, 2024 (Option Year 1) April 13, 2024-April 12, 2025 (Option Year 2)

Contract Type:

Firm Fixed Price

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:

Specific Requirements:

The Contractor shall provide the Government with maintenance and repair support for the following instrument:

NovaSeq 6000 (NIH Decal 02065191)

NIA requires the following:

Maintenance and repair support including full coverage for parts, labor, and travel. Additionally, Remote Technical Support 8x5 w/ 4-hr response

3 business day on-site response target

Control SW and HW updates

On-site applications support

Discounts on advanced training

Remote monitoring

Replacement of reagents in the event that there are any run failures

Maintenance and repair shall be performed by Illumina certified technicians

LEVEL OF EFFORT:

N/A

GOVERNMENT RESPONSIBILITIES

When the Contractor is on-site for maintenance and repair support provision, the Government will provide workspace and access to the equipment needing support.

DELIVERY OR DELIVERABLES

N/A

REPORTING REQUIREMENTS

The Contractor shall provide a service report to the Government upon completion of each service performance.

OTHER CONSIDERATIONS

Travel:

Key Personnel:

Contractor will provide a dedicated project manager to the government as a contact point for the services.

Information System Security Plan:

Data Rights:

Section 508—Electronic and Information Technology Standards:

The contractor shall comply with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998.

Publications and Publicity:

Confidentiality of Information:

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