CyOSST IV Market Research Questionnaire 22 Sep 23.xlsx

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Cyber Operations Supplemental Skills Training IV (CyOSST IV)
Solicitation number
FA877323R0023
Issued by

About this file

This document contains a market research questionnaire for a potential Cyber Operations Supplemental Skills Training IV contract opportunity with the Department of the Air Force Space Command.

The questionnaire seeks information from potential vendors on their ability to provide cybersecurity training courses, including Security Essentials, Hacker Techniques Exploits and Incident Handling, and Advanced Digital Forensics, Incident Response, and Threat Hunting. It requests details on vendor qualifications, personnel certifications, experience teaching various topics, and capabilities to deliver hands-on lab training. The questionnaire also asks whether courses offered meet continuing education requirements and provide college credit. Responses will help the Air Force Space Command evaluate vendor training solutions as it prepares solicitation FA877323R0023 for Cyber Operations Supplemental Skills Training IV.

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Sheet1

Cyber Operations Supplemental Skills Training (CyOSST IV) Market Research Questionnaire
Resources
Narrative Response
Location
1Are you willing to provide fully trained and certified instructors at the customer's site as part of the standard class fee?Y/N
If no, then why not?
Resource Requirements
2Do your personnel currently possess TS/SCI Clearances?Y/N
3Have you previously worked in a Sensitive Compartmented Information Facility (SCIF)?Y/N
4Do your current instructors possess the certification for the course they are instructing?Y/N
5Do you have the ability to publish required course material for delivery at least five days before start of class?Y/N
6Does your company have the ability to design and test all lab exercises prior to offering them in class?Y/N
Capabilities
Narrative Response
Training Capabilities
How many:#
1Years of formal cyberspace training experience does your company have?
2Does your company have a Security Essentials course, Hacker Techniques, Exploits, and Incident Handling or Advanced Digital Forensics, Incident Response, and Threat Hunting courses?
3How many Security Essentials, Hacker Techniques, Exploits, and Incident Handling or Advanced Digital Forensics, Incident Response, and Threat Hunting courses has your taught company in the last two years?
4Years of experience and number of employees are experienced in teaching the SEC 401 course?
5Years of experience and number of employees are experienced in teaching the SEC 504.mil course?
6Years of experience and number of employees are experienced in teaching the SEC 508 course?
Does your company understand:
7Andragogy principles of adult learning?Y/N
8and follow the Instructional Systems Design (ISD) methodology?Y/N
9The courses must be updated at least two times per year?Y/N
10The courses must teach theory AND the practical knowledge needed in Cyber Security?Y/N
11Does your company have experience in developing test questions for International Cyberspace certifications?Y/N
If yes, please provide narrative examples.
12Does your company employ instructors that are primarily practitioners in their field?Y/N
If yes, please provide narrative examples.
13Are your company's training capabilities commercially, Internationally, and DoD recognized?Y/N
If yes, please provide narrative examples.
Continuing Education and College Credit
Does your company ensure:
14The Security Essentials course offers 46 CEUs for any ISC2, ISACA, or GIAC Certification?Y/N
15The Security Essentials course offers six college semester credit hours as approved by the Community College of the Air Force (CCAF) and accredited by the Southern Association of Colleges and Schools (SACS)?Y/N
16The Security Essentials Course and associated certification are part of the Master of Science in Information Security Engineering curricula at SANS Technology Institute and combined with additional readings and a research paper earns 4 master’s level credits?Y/N
17The Hacker Techniques Exploits and Incident Handling course offers 37 CEUs for any ISC2, ISACA or GIAC certification?Y/N
18The Hacker Techniques Exploits and Incident Handling course offers three college semester credit hours as approved by the Community College of the Air Force (CCAF) and accredited by the Southern Association of Colleges and Schools (SACS)?Y/N
19The Hacker Techniques Exploits and Incident Handling course and associated certification are part of the Master of Science in Information Security Engineering curricula at SANS Technology Institute and combined with additional readings and a research paper earns 4 master’s level credits?Y/N
20The Advanced Digital Forensics, Incident Response, and Threat Hunting course offers 36 CEUs for any ISC2, ISACA or GIAC certification?Y/N
21The Advanced Digital Forensics, Incident Response, and Threat Hunting course and associated certification are part of the Master of Science in Information Security Engineering curricula at SANS Technology Institute and combined with additional readings and a research paper earns 3 master’s level credits?Y/N
22The Advanced Digital Forensics, Incident Response, and Threat Hunting course offers three college semester credit hours as approved by the Community College of the Air Force (CCAF) and accredited by the Southern Association of Colleges and Schools (SACS)?Y/N
Course Capability Requirements
23802.11 Wireless operations and security concepts?Y/N
24Access Control?Y/N
25Addressing IPv4 & IPv6?Y/N
26Auditing?Y/N
27Biometrics?Y/N
28BIOS?Y/N
29Bitlocker?Y/N
30Bluetooth?Y/N
31Boolean concepts (OR and XOR)?Y/N
32BOOTP and DHCP?Y/N
33Buffer Overflow Defenses?Y/N
34Command line tools?Y/N
35Common and recent Malware (virus, worm, botnet, Trojan, ransomware, etc.)?Y/N
36Common ports and protocols?Y/N
37Confidentiality Integrity and Authenticity (CIA) Prioritization?Y/N
38Cross-site scripting defenses?Y/N
39Cryptography?Y/N
40Cyber Forensics and Evidence Integrity?Y/N
41Cyber Law -- US and International -- familiarization?Y/N
42Defense in Depth?Y/N
43Denial of Service Attacks?Y/N
44Discrete Mathematics (Binary, Decimal, Hexadecimal)?Y/N
45Discretionary Access Control Lists?Y/N
46Domain Name Services?Y/N
47Email Security?Y/N
48Federal Desktop Core Configuration?Y/N
49File Systems NTFS, FAT, NFS?Y/N
50Firewalls?Y/N
51Group Policy Objects?Y/N
52Honeypots?Y/N
53Host and network-based intrusion detection?Y/N
54Host and network-based intrusion prevention?Y/N
55IIS security?Y/N
56Information Warfare?Y/N
57IP concepts and behavior?Y/N
58Kerberos Protocol?Y/N
59Kernal Basics?Y/N
60Microsoft Windows Registry?Y/N
61Network Address Translation / Port Address Translation?Y/N
62Network fundamentals?Y/N
63Network Scanning Tools?Y/N
64Network Switching Concepts?Y/N
65Non-Repudiation?Y/N
66Operations Security?Y/N
67OSI vs. TCP/IP Model?Y/N
68Password security and cracking tools?Y/N
69Penetration Testing Techniques?Y/N
70Perimeter protection?Y/N
71PGP?Y/N
72Physical Security?Y/N
73PowerShell 3.0?Y/N
74Primary threats to perimeter protection?Y/N
75Remote Desktop Protocol?Y/N
76Risk assessment?Y/N
77Routing Concepts?Y/N
78Security policy?Y/N
79Social Engineering?Y/N
80Steganography?Y/N
81UNIX security fundamentals?Y/N
82Virtual Private Networks?Y/N
83VoIP Signaling?Y/N
84Vulnerability Scanners?Y/N
85Web Security?Y/N
86Windows security administration and auditing?Y/N
87Does the Security Essentials Course offer at least 40% of the course as Hands-on Lab based training?Y/N
88802.11 (a/b/g/n/i/ac)?Y/N
89A hacker tools workshop?Y/N
90Access Tools?Y/N
91Account Harvesting?Y/N
92Account Management?Y/N
93Active OS Fingerprinting?Y/N
94Active Traffic Shaping?Y/N
95Attack Phases (Reconnaissance, Scanning, Exploiting Systems, Maintaining Access, Covering Tracks)?Y/N
96Attack Trends?Y/N
97Attacks on Hosts?Y/N
98Attacks on Humans (Social Engineering, Phishing …)?Y/N
99Attacks on Infrastructure?Y/N
100Attacks on Servers?Y/N
101Buffer Overflows?Y/N
102Certificates?Y/N
103Command Line tools?Y/N
104Common Gateway Interface Vulnerabilities?Y/N
105Complete introduction to the incident handling process, using the six steps: preparation, identification, containment, eradiation, recovery, and lessons learned?Y/N
106Computer and network hacker exploits?Y/N
107Computer crime investigation?Y/N
108Containing Intrusions?Y/N
109Continuity of Operations Plan?Y/N
110Cookie vulnerabilities?Y/N
111Covering Tracks or Housekeeping Tools?Y/N
112Cross-Site Scripting?Y/N
113Cyber Crime Law, US and International?Y/N
114Denial of Service?Y/N
115Directory Insertion?Y/N
116DNS Cache Poisoning?Y/N
117DNS Vulnerabilities (Zone Transfer, Lookups, Record Types, Abuse)?Y/N
118Emergency Communication Plans?Y/N
119Enabling / Disabling Ports?Y/N
120Enabling / Disabling LINUX/UNIX/Windows Services?Y/N
121Exploitation Tools?Y/N
122Firewalls and Proxies?Y/N
123Firmware Malware?Y/N
124Hacker Techniques?Y/N
125Hacktivism?Y/N
126Hiding Files?Y/N
127Incident handling?Y/N
128Insider Threats?Y/N
129Intellectual Property?Y/N
130Intrusion Detection Systems Signature Matching?Y/N
131IPv4 and IPv6 tools?Y/N
132LANMAN vs. NTLM Password?Y/N
133Malware (virus, work, Trojan, bot, rootkit)?Y/N
134Man in the Middle Attacks?Y/N
135Metasploit Framework?Y/N
136Network Monitoring Tools?Y/N
137Network Security Scanners?Y/N
138OS Fingerprinting?Y/N
139Password Cracking / Guessing?Y/N
140Payment Card Industry (PCI) Requirements?Y/N
141Polymorphic code?Y/N
142Port and Protocol Abuse?Y/N
143Port Mapping/ Active Ports?Y/N
144Profit Hacking?Y/N
145Reconnaissance Tools?Y/N
146Recovery Operations?Y/N
147Scanning tools?Y/N
148Scripting Languages?Y/N
149Search Engine?Y/N
150Session Hijacking?Y/N
151Shadow and Password files?Y/N
152ShellCode?Y/N
153Sniffers?Y/N
154Software Distribution Attacks / Defenses?Y/N
155Spoofing?Y/N
156SQL Injection Attacks / Defenses?Y/N
157Step-by-step approach used by many computer attackers?Y/N
158System Patching and Vulnerability Mitigation?Y/N
159TCP/UDP Protocols?Y/N
160Telephony War Dialers?Y/N
161Threats?Y/N
162Virtual Machines?Y/N
163Virtual Private Networks?Y/N
164Vulnerability Analysis?Y/N
165Vulnerability Scanners?Y/N
166Web Security and Vulnerability?Y/N
167Wireless Attack Tools?Y/N
168Does the Hacker Techniques Exploits and Incident Handling course offer at least 40% of the course as Hands-on Lab based training?Y/N
169Is your company willing to provide a custom mix of Hands-on Lab based training to create a custom course?Y/N
170$FILE_NAME (long filename & short filename)?Y/N
171Active Directory Group Policy use?Y/N
172Advanced NTFS Journal Parser (ANJP)?Y/N
173Adversarial Tactics, Techniques, and Common Knowledge (ATT&CK)?Y/N
174Alternate Data Streams (ADS)?Y/N
175Analyzing Process Objects Plugins (dllist, cmdline, getsids, handles, mutantscan)?Y/N
176Analyzing Process Objects?Y/N
177Application Deployment Software?Y/N
178Applications and Service Logs?Y/N
179Artifact Review: Focus on Program Execution?Y/N
180Autorunsc.exe Detection: Malware Persistence Mechanisms?Y/N
181Autostart Persistence Locations?Y/N
182Building IR Hunting Capability?Y/N
183Categories covered ATT&CK (i.e. privilege escalation, defense aviation, credential access, discovery, lateral movement, execution, collection, exfiltration, C2)?Y/N
184Change Journal $UsnJrnl?Y/N
185Code Injection & Rootkit Behavior?Y/N
186Code Injection?Y/N
187Common $Logfile Operation Codes?Y/N
188Common $UsnJrnl Reason Codes?Y/N
189Common Defense Evasion Techniques?Y/N
190Common Types Of Anti-Forensics Utilized (Timestomping, File Delete/Wiping, Data Encryption, Lifeless Malware, Registry Key/Value Deletion/Wiping, Hiding Data in the Registry, Event Log Deletion/Tampering)?Y/N
191Compromising Credentials: Cached Credentials (Extraction)?Y/N
192Compromising Credentials: Hashes?Y/N
193Compromising Credentials: LSA Secrets (Nishang)?Y/N
194Compromising Credentials: NTDS.DIT?Y/N
195Compromising Credentials: Token Stealing (Mimikatz)?Y/N
196Compromisingf Credentials: Tickets (Pass the Ticket (Mimikatz))?Y/N
197Create Triage Timeline Bodyfile Step 1: fls-m?Y/N
198Create Triage Timeline Bodyfile Step 2: mactime?Y/N
199Critical Remediation Event Steps?Y/N
200CSV Columns Needed; Traditional Timeline?Y/N
201Data Storage Organization (Data Layer, Cluster Allocation, Contiguous Disk Space, Slack Space, Metadata Layer, Filesystem Metadata, Metadata: Allocated Or Unallocated, Sequential MFT Entries,)?Y/N
202Deep-Dive forensics?Y/N
203Defending Credentials/Tickets?Y/N
204Defending Credentials: LSA Secrets?Y/N
205Defending Credentials: Tokens?Y/N
206Detecting Anti-Forensic: MFT Outlier Analysis?Y/N
207Detecting Anti-Forensics Timestamp Anomalies?Y/N
208Detecting Code Injection (ex. Zeuz/Zbot Artifacts)?Y/N
209Detecting Compromising Endpoints W/O Active Malware?Y/N
210Directory Listing ($130 Header, Index Entry?Y/N
211DLL Persistence Attacks?Y/N
212Does the Advanced Digital Forensics, Incident Response, and Threat Hunting course offer at least 40% of the course as Hands-on Lab based training?Y/N
213Enterprise Investigation?Y/N
214Enterprise scanning?Y/N
215Entropy/Packing Analysis?Y/N
216EPROCESS Blocks in Memory?Y/N
217Event Log Analysis for Resonders and Hunters?Y/N
218Event Log Analysis Resources?Y/N
219Event Log Explorer?Y/N
220Evolution of Credential Attack Mitigation?Y/N
221Evolution of IR Scripting?Y/N
222Extracting Event Logs (Get-WinEvent and Powershell)Y/N
223Extracting Processes, Drivers, and Objects in Volatility (dlldump, moddump, procdump, memdump, cmdscan, consoles, dumpfiles, filescan)?Y/N
224Fast Forensics/Triage extraction?Y/N
225File System Journaling Overview?Y/N
226Filesystem Timeline Reading?Y/N
227Filter_window.txt?Y/N
228Filtering the Super Timeline?Y/N
229Focus on context of artifacts in timeline?Y/N
230Future of IR: Powershell?Y/N
231Hash Dumping (Gsecdump, Mimikatz)?Y/N
232Hibernation File Analysis: hiberfil.sys?Y/N
233Hooking and Rootkit Detection?Y/N
234How is a File Written to Disk?Y/N
235Hunting vs. Reactive Response?Y/N
236ID Rogue Processes: Plugins (pslist, psscan, pstree, pstotal,malprocfind, processbl)?Y/N
237ID Rogue Processes?Y/N
238Impact?Y/N
239Importane of Knowing Key Windows processes?Y/N
240Incident Response & Hunting Across the Enterprise?Y/N
241Incident Response Using WMIC?Y/N
242Indicators of Compromise?Y/N
243Indicators sharing language (i.e STIX, CRITS info, Yara-Project, OpenIOC)?Y/N
244INDXParse.py Windows INDX Slack Parser?Y/N
245Intel Driven IR?Y/N
246IR Containment & Intel Dev?Y/N
247IR Follow Up?Y/N
248IR Hunt Team Roles?Y/N
249IR Identification?Y/N
250IR Preparation?Y/N
251IR Recovery?Y/N
252IR Remediation?Y/N
253istat: $FILE_NAME Attributes?Y/N
254istat: $STANDARD_INFORMATION Attributes?Y/N
255Journal Parsing jp?Y/N
256Journal Parsing Tools?Y/N
257Kansa + Third-Party Tools?Y/N
258Kansa Analysis Scripts?Y/N
259Kansa Modules.conf?Y/N
260Kansa: Powershell IR Framework?Y/N
261Kerboros Attacks ( Pass the ticket, Overpass the Hash, Kerberoasting, Golden Tike, Silver Ticket, Skeleton Key)?Y/N
262Kerboros Attacks Mitigations?Y/N
263Legimated Credentials?Y/N
264List Content Of Metadata:istat?Y/N
265Log2timeline.py Filter File?Y/N
266Log2timeline.py Parser Lists?Y/N
267LogFile Parser?Y/N
268MACB Meaning by Filesystem?Y/N
269Malware Hiding in Plain Sight?Y/N
270Malware ID: Anomalistic Behavior Detection?Y/N
271Malware Paradox?Y/N
272Master File Table (MFT)?Y/N
273Memory Analysis?Y/N
274Memory Analysis?Y/N
275Memory Forensics?Y/N
276Memory Forensics?Y/N
277Memory Process Objects?Y/N
278Memory Timeliner (timerliner, output)?Y/N
279MFT File Record Header?Y/N
280Microsoft Application Compatability Cashe/ShimCache?Y/N
281Network Artifacts (suspicious ports, connections, processes)?Y/N
282Network Artifacts plugins (connections, connscan, sockets, sockscan, netscan)?Y/N
283NTFS Attributes?Y/N
284NTFS Filesystem Analysis?Y/N
285NTFS LogFile Parser?Y/N
286NTFS Overview & Features?Y/N
287NTFS System Files?Y/N
288NTFS Timestamps (Modified, Accessed, MFT Modified, Created (MACB))?Y/N
289NTFS: What Data Still Exists Upon File Deletion?Y/N
290NTFS-linker?Y/N
291Opening, Sorting and Filtering in Timeline Explorer?Y/N
292OpenIOC editor?Y/N
293Plaso Dumpfile Information (pinfo.py)?Y/N
294Plaso Linux/Android/Mac?Y/N
295Plaso Registry (winreg) Parsers?Y/N
296Plaso Webhistory (webhist) Parsers?Y/N
297Plaso Windows Parsers (win_gen, winxp, win7)?Y/N
298PowerShell Basics: (Remoting, Authentication)?Y/N
299PsExec--Simple remote execution took?Y/N
300Registry and Password Analysis Plugins (printkey, svcscan, servicebe, autoruns, hashdumps, mimikatz)?Y/N
301Regular Expression Filtering?Y/N
302Remediation Event?Y/N
303Remote Desktop Services (RDP, VNC, TeamViewer)?Y/N
304RemoteShell Removing/WMIC?Y/N
305Rogue Processes?Y/N
306Rootkit Hooking (System Service Descriptor Table, Interrupt Descriptor Table, Import Address Table, I/O Request Packets)?Y/N
307Sample WMI Script wmic_lr_remote.com?Y/N
308Scheduled Tasks?Y/N
309Sec Intel Attack Progression Kill Chain?Y/N
310Security Log (Account Logon, Account Mgmt, Directory, Logon Events, Object Access, Policy Change, Privilege Ue, Process Tracking, System ?Y/N
311Shadow Copy Volumes?Y/N
312Six-Step Incident Response (IR) Process?Y/N
313Standard Windows Time Rules and Exceptions?Y/N
314Super Timeline Analysis (Understanding and Parsing the supertimeline.csv file)?Y/N
315Super Timeline w/Plaso and Log2timeline.py?Y/N
316The "Pivot" Point; How to determine the Pivot Point?Y/N
317The Zone.Identifier ADS: Evidence of Download?Y/N
318Threat (i.e Intent, Opportunity, Capability)?Y/N
319Threat Environment?Y/N
320Three Possible Detection Situations?Y/N
321Time Analysis?Y/N
322Timeline Analysis Process?Y/N
323Timeline Analysis Process (Determine Scope, Narrow Pivot Points, Determine the Best Process for Timeline Creation, Filter Timeline, Analyze Timeline)?Y/N
324Timeline Analysis?Y/N
325Timeline Analysis?Y/N
326Timeline Benefits (Utopia vs Reality, Useful Knowledge)?Y/N
327Timeline Context Clues?Y/N
328Timeline Data Filtering: psort.py?Y/N
329Timeline Evidence?Y/N
330Timeline Output (CSV)?Y/N
331Timestamp Anomalies analyzeMFT.py?Y/N
332Timestomp Detection?Y/N
333Transaction Logging $LogFile?Y/N
334Triage Filesystem Timelining?Y/N
335Trust Code Signing?Y/N
336Types of Event Logs (Security, System, Application, Custom)?Y/N
337Typical FILE Record?Y/N
338Understanding Risk?Y/N
339Understanding Timestamps: Lateral Movement Analysis?Y/N
340Unknown services?Y/N
341Unusual OS artifacts?Y/N
342USN-Journal-Parser usn.py?Y/N
343VM Memory Acquistion?Y/N
344Volatility Code Injection Plugins (malfind, ldrmodules, hollowfind)?Y/N
345Volatility Registery Analysis (shimcachemem, RecentFileCache.bcf, Amcache.hve)?Y/N
346Volatility Rootkit Detection Plugins (ssdt, psxview, modscan, apihooks, driverirp. Idt)?Y/N
347Volatility?Y/N
348Volatily--Timeliner?Y/N
349VSS Drive Image Examination (Vssadmin list shadows (Win, vshadowinfo (Linux), vshadowmount)?Y/N
350VSS Examination with log2timeline.py?Y/N
351Vulnerability Exploitation?Y/N
352Vulnerability?Y/N
353What about Rootkits?Y/N
354Where to Find Event Logs?Y/N
355Windows 10 Memory Forensics?Y/N
356Windows Admin Shares (C$, ADMIN$, IPC$)?Y/N
357Windows Filesystem Evolution (Fat 12/16, FAT 32, ExFat, Win NT File System (NTFS), ReFS)?Y/N
358Windows Memory Acquistion?Y/N
359Windows Prefetch?Y/N
360Windows Remote Management Tools (sc.exe, schtasks.exe., reg.exe, winrs.exe)?Y/N
361Windows Remote Management Tools --Task Scheduler v1.2?Y/N
362Windows Services?Y/N
363Windows Time Rules for $FILE_NAME?Y/N
364Windows Time Rules for $STANDARD_INFORMATION?Y/N
365WISP Windows INDX Slack Parser?Y/N
366WMI Event Consumers/Backdoors?Y/N
Security Capabilities
Does your company have personnel trained to:
367Provide information security?Y/N
368Provide industrial security?Y/N
369Provide operations security?Y/N
Familiarization
Narrative Response
AF Certification and Accreditation (C&A) Familiarization
Is your company familiar with:
1DoDI 8140/8570.01m certifications?Y/N
If yes, list acquired certificates.
2List other certifications if any above and beyond DoDD 8140/8570 certifications.Y/N
Data Familiarization
Is your company familiar with:
3Packet-Capture (PCAP) data?Y/N
If yes, which tool(s)?
4Malware introduction?Y/N
5Generated ICPM, Frags, and various exploits?Y/N
6Unformatted data?Y/N
If yes, what was the data type?
Tool Familiarization
Is your company familiar with:
7WireShark (packet viewing application)?Y/N
8Snort (packet viewing application)?Y/N
9TCP Dump (data viewing application)?Y/N
10Virtual software such as Virtual Iron, VMWare, and Xen?Y/N
11Density Scout, pescan, sigcheck, (Malware Analysis applications)?Y/N
12WinPMEM, (Memory Dumping Tools)?Y/N
13Volatility, (Memory analysis tools)?Y/N
14Dark Comet (Remote access tool)?Y/N
15List any other important tools that your company uses?
Technology Familiarization
Is your company familiar with:
16IPv4 and IPv6 6 technology?Y/N
17IPv4 and IPv6 enclaves?Y/N
Vendor Product Familiarization
Is your company familiar with:
18McAfee (AV)?Y/N
19Semantic (AV)?Y/N
20Microsoft (OS, Office, Active Directory, etc.)?Y/N
21VMWare, Virtual Iron, Xen?Y/N
22Juniper (Routers and Switches)?Y/N
23Cisco (Routers and Switches)?Y/N
24Mandiant (Incident Response)?Y/N
25F-Response Enterprise forensic incident response & collection app ?Y/N
26Mandiant?Y/N
27Other vendors and associated software please list.Y/N
Course Feedback
28Does your company provide for direct feedback on course quality from the students?Y/N
If so, how?
29Does your company provide for direct feedback on the instructor quality from the students?Y/N
If so, how?
30Does your company provide for direct feedback on the academic material quality from the student?Y/N
If so, how?
31Does your company provide the feedback listed above to the customer?Y/N
If so, how?

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