CTS II - Attachment J-2 Minimum Personnel Qualifications Draft 070325.pdf

693KA8-25-R-00013

PART III – LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS

ATTACHMENT J-2 – MINIMUM PERSONNEL QUALIFICATIONS

Controller Training Solutions II (CTS II)

Section J-2

Minimum Personnel Qualifications

1 GENERAL

1.1 LABOR CATEGORY DEFINITIONS

1.2 GENERAL REQUIREMENTS – ALL LABOR CATEGORIES

2 KEY PERSONNEL

2.1 PROGRAM MANAGER

2.2 DEPUTY FIELD PROGRAM MANAGER

2.3 DEPUTY ACADEMY PROGRAM MANAGER

2.4 DEPUTY CURRICULUM DEVELOPMENT PROGRAM MANAGER

3 MANAGEMENT/SUPERVISORY POSITIONS

3.1 REMOTE PILOT OPERATOR (RPO) SUPERVISOR (CLIN XXK)

3.2 TRAINING INSTRUCTIONAL SUPERVISOR (CLIN XXO)

3.3 CONTRACTOR SITE SUPERVISOR (CLIN XXC)

3.4 TASK ORDER PROGRAM MANAGEMENT LEAD (CLIN XXM)

4 INSTRUCTOR POSITIONS

4.1 ACADEMY INSTRUCTOR POSITIONS

4.1.1 Instructor I (Academy) (CLIN XxR)

4.1.1.1 Basic Aviation and Human Performance for ATC (Instructor I Academy)

4.1.1.2 International En Route and International Terminal (Instructor I Academy)

4.1.2 Instructor II (Academy) (CLIN XxS)

4.1.2.1 Terminal ATC (Instructor II Academy)

4.1.2.2 Terminal ATC Radar (Instructor II Academy)

4.1.3 Instructor III (Academy) (CLIN XxT)

4.1.3.1 Specialized Courses (Instructor III Academy)

4.1.3.2 Specialized Technical Communication Courses (Instructor III Academy)

4.1.3.3 Terminal Area Route Generation Evaluation Traffic Simulation (TARGETS) – Specialized Course (Instructor III Academy)

4.1.3.4 Common ARTS (CARTS) Automation – Specialized Course (Instructor III Academy)

4.1.3.5 Full STARS (Standard Terminal Automation Replacement System) ATCoach Scenario Generation – Specialized Course (Instructor III Academy)

4.1.3.6 Time Based Flow Management (TBFM) – Specialized Course (Instructor III Academy)

4.1.3.7 En Route ATC (Instructor III Academy)

4.1.3.8 Ten Eleven, Twelve Radar Assessment (TETRA) ATC (Instructor III Academy)

4.1.3.9 Management Supervision (Instructor III Academy)

4.1.3.10 ERAM Scenario Generation Training (SGET) (Instructor III Academy)

4.1.3.11 Advanced Terminal ATC Radar (Instructor III Academy)

4.1.4 En Route Radar Simulator Operator (RSO) (CLIN XxV)

4.2 FIELD INSTRUCTOR POSITIONS

4.2.1 Instructor I (Field) (CLIN XxE)

4.2.2 Instructor II (Field) (CLIN XxF)

4.3 SUBJECT MATTER EXPERT (SME) (CLIN XXL)

5 OTHER POSITIONS

5.1 REMOTE PILOT OPERATOR (FIELD) (CLIN XXJ)

5.2 REMOTE PILOT OPERATOR (ACADEMY) (CLIN XXU)

5.3 LAB MANAGER (CLIN XXG)

5.4 TRAINING MATERIALS ADMINISTRATOR I (CLIN XXP)

5.5 TRAINING MATERIALS ADMINISTRATOR II (CLIN XXQ)

5.6 INSTRUCTIONAL SYSTEMS DESIGNER (ISD) (CLIN XXD)

5.7 TECHNICAL WRITER (CLIN XXN)

5.8 MULTIMEDIA DEVELOPER I (CLIN XXH)

5.9 MULTIMEDIA DEVELOPER II (CLIN XXI)

5.10 COMPUTER PROGRAMMER I (CLIN XXA)

5.11 COMPUTER PROGRAMMER II (CLIN XXB)

5.12 PROFESSIONAL NARRATOR (CLIN XXW)

1 General

1.1 Labor Category Definitions

Labor categories used in this document have, wherever possible, been extracted from the Service Contract Act Directory of Occupations, which can be found online at http://www.dol.gov/whd/regs/compliance/wage/SCADirV5/SCADirectVers5.pdf. These labor categories used within this document must have the meanings set forth in the most current edition of that publication.

1.2 General Requirements – All Labor Categories

Regardless of labor category, all personnel employed in support of this contract must be familiar with the operation of personal computers, standard operating systems equivalent to that used by the Federal Aviation Administration (FAA), and standard application software equivalent to that utilized in their proposed positions.

2 Key Personnel

2.1 Program Manager

This individual is responsible for overseeing and directing the activities of all contract personnel providing support under this contract. This individual must be located in the United States of America and be available to travel to locations across the United States of America as required to support management of the CTS II program and engagement with the FAA CTS II Program Office.

Qualifications

Candidates for this position must have demonstrated experience managing a service contract, or a comparable program, of similar size and scope to this contract. The candidate must have at least 15 years of relevant experience in the management and administration of efforts of scope and complexity comparable to that anticipated under this contract. The candidate must have a minimum of a graduate degree in the business management field, or any other area of study comparably relevant to the management of this effort, from an accredited college or university.

In lieu of a graduate degree, the candidate must have a bachelor’s degree and at least 20 years of experience in the management and administration of efforts of scope and complexity comparable to that anticipated under this contract. Candidates must be Program Management Professional (PMP) certified.

Relevant experience includes but is not limited to managing a large geographically diverse workforce, program governance, managing budget, risk and issue management, multiple project integration management, managing resources across multiple projects, and managing stakeholder communication.

2.2 Deputy Field Program Manager

This individual is responsible for assisting the Program Manager in overseeing and directing the activities of all field contract personnel providing support under this contract. This individual is http://www.dol.gov/whd/regs/compliance/wage/SCADirV5/SCADirectVers5.pdf responsible for assuming the responsibilities of the Program Manager when the Program Manager is unavailable. This individual must be available to travel to locations across the United States of America as required to support management of the CTS II program and engagement with the FAA CTS II Program Office.

Qualifications

Candidates for this position must have demonstrated experience managing a program or organization of similar scope, and complexity comparable to that anticipated under this contract.

The candidate must have at least 10 years of relevant experience in the management and administration of efforts of scope and complexity comparable to that anticipated under this contract. The candidate must have a minimum of a bachelor’s degree in the business management field, or any other area of study comparably relevant to the management of this effort, from an accredited college or university. In lieu of a bachelor’s degree, the candidate must have at least 15 years of experience in the management and administration of efforts of scope and complexity comparable to that anticipated under this contract. The candidate must have prior management experience in an Air Traffic Control facility, or management experience comparably relevant to the management of this effort.

2.3 Deputy Academy Program Manager

This individual is responsible for assisting the Program Manager in overseeing and directing the activities of all contract personnel providing support at the FAA Academy under this contract.

This individual must be located in Oklahoma City, OK and work on-site at the FAA Academy.

Qualifications

Candidates for this position must have demonstrated experience managing a program or organization of similar size and scope to this contract. The candidate must have at least 10 years of relevant experience in the management and administration of efforts of scope and complexity comparable to that anticipated under this contract. The candidate must have a minimum of a bachelor’s degree in the business management field, or any other area of study comparably relevant to the management of this effort, from an accredited college or university. In lieu of a bachelor’s degree, the candidate must have at least 15 years of experience in the management and administration of efforts of size, scope and complexity comparable to that anticipated under this contract. The candidate must have prior management experience in an Air Traffic Control facility or management experience comparably relevant to the management of this effort.

2.4 Deputy Curriculum Development Program Manager

This individual is responsible for assisting the Program Manager in overseeing and directing all activities and contract personnel providing support to the curriculum maintenance and development efforts under this contract. This individual is also responsible for assuming the responsibilities of the Program Manager when the Program Manager is unavailable. This individual must be available to travel to locations across the United States of America as required to support management of the CTS II program and engagement with the FAA CTS II Program Office.

Qualifications

Candidates for this position must have demonstrated experience for course curriculum development for training programs or organizations of similar size, scope, and complexity comparable to that anticipated under this contract. The candidate must have at least 10 years of relevant experience in the management and administration of training efforts of similar scope and complexity. At a minimum, the candidate must have a bachelor’s degree in education from an accredited college or university or other area of study relevant to the management of this effort.

In lieu of a bachelor’s degree, the candidate must have at least 15 years of curriculum development experience. The candidate must have prior curriculum or training development experience comparably relevant to the management needs of this effort.

3 Management/Supervisory Positions

Individuals described in this section are responsible for overseeing and directing the activities of all Contractor personnel providing support under this contract.

3.1 Remote Pilot Operator (RPO) Supervisor (CLIN XxK)

The RPO Supervisor is responsible for overseeing and directing the activities of Contractor personnel providing RPO support under this contract.

Qualifications

Candidates for these supervisor positions must have, as a minimum, qualifications equivalent to those required of a RPO (see Sub-Sections 5.1 and 5.2) and have at least two years of experience as an RPO. Prior supervisory experience is preferred but is not required.

3.2 Training Instructional Supervisor (CLIN XxO)

The Training Instructional Supervisor is responsible for overseeing and directing the activities of Contractor personnel providing support within a particular instructional area under this contract.

Qualifications

The Training Instructional Supervisor must have, as a minimum, qualifications equivalent to those required of an instructor within the area of expertise they will supervise. Prior supervisory experience is preferred but is not required.

3.3 Contractor Site Supervisor (CLIN XxC)

The Contractor Site Supervisor (CSS) is responsible for overseeing and directing the activities of Contractor personnel providing support under this contract in the field.

Qualifications

The CSS must have all qualifications required for an Instructor I (Field), plus a minimum of five years of Certified Professional Controller (CPC) experience in the type(s) of Air Traffic Control (ATC) facility in which he or she will supervise. A minimum of one year of supervisory or managerial experience is preferred.

3.4 Task Order Program Management Lead (CLIN XxM)

The Task Order Program Management Lead assists the Program Manager in managing a single or multiple ask orders. He or she is responsible for providing technical, administrative, contract, and operational management to the assigned task order(s).

Qualifications

The Task Order Program Management Lead must have a bachelor’s degree in a related business or technical discipline, or the equivalent combination of education, technical training, or work/military experience. The candidate must have 8-10 years of experience in the management and administration of efforts of scope and complexity comparable to that anticipated under the task order.

4 Instructor Positions

The position of Instructor is described in the Service Contract Act Directory of Occupations.

These positions, in reference to their purely “instructional” duties, must have the meaning set forth in the most current edition of that publication. However, under this contract, Instructors may also be required to provide support as subject matter experts in the development, revision, and maintenance of course materials, utilizing all applicable media. The following Instructor labor categories represent those areas of specialization anticipated as requirements under this contract as of the date of this document.

4.1 Academy Instructor Positions

Academy Instructors (I, II, & III) will conduct and administer various classroom courses at FAA’s Academy site. Classroom instruction will also be performed by Adult Educators and Teaching Assistants. In support of CTS II, the Academy Instructors, Adult Educators and Teaching Assistants will be required to conduct specific courses that are unique to the FAA Academy (see Attachment J-3, Academy Course Descriptions). They may also participate in the conduct or administration of other courses and/or in ISD projects, to include the development, revision, and maintenance of ATC Training Courses. In addition, they may provide classroom or knowledge-based instruction for the FAA Academy Tutoring Center.

4.1.1 Instructor I (Academy) (CLIN XxR)

4.1.1.1 Basic Aviation and Human Performance for ATC (Instructor I Academy)

These instructors will primarily conduct and administer the following Courses, which deal with aviation topics such as aerodynamics, aviation charts, and airport marking:

• 50043, Air Traffic Basics (Terminal)

• 50143, Air Traffic Basics (En Route)

• 50043001 Air Traffic Basics Terminal Radar Approach Control (TRACON)

They may also participate in the conduct or administration of Human Performance for ATC (HPATC) or other courses and/or in ISD projects, to include the development, revision, and maintenance of ATC Training Courses.

Qualifications

Candidates for these instructor positions must have three years of experience as a certified flight instructor or be an instrument-rated pilot with a minimum of three years of experience as an instructor in an equivalent position. Or alternatively, they must have a minimum of three years of experience as a facility certified Air Traffic Control Specialist (ATCS), in either a civilian or military Air Traffic Control (ATC) facility, with a minimum of three years of experience as an instructor in an equivalent position.

Should the Contractor be unable to locate a sufficient number of candidates with ATC experience, the FAA may also consider candidates with three years relevant aviation experience (former CTI instructor, dispatcher, flight/airline coordinator) or candidates with a bachelor’s degree in aviation or aeronautics from an accredited college or university plus a master’s degree or certification in higher education. They must complete an ATC instructor training course or demonstrate through testing an acceptable level of ATC knowledge.

4.1.1.2 International En Route and International Terminal (Instructor I Academy)

These instructors will conduct and administer Terminal or En route-option ATC training courses managed by AMA-800, the Airports and International Training Division (AITD). They may also participate in ISD projects, to include the development, revision, and maintenance of ATC Training Courses. While the majority of this support will be required at the MMAC campus, international travel may be required.

Qualifications

Candidates for these instructor positions must have a minimum of three years of CPC ATCS experience in a civilian Air Route Traffic Control Center (ARTCC) or other equivalent civilian facility. In addition, candidates for these positions must have held the position of CPC ATCS or first-level supervisory ATCS within the 10 years prior to proposed appointment under this contract. To a reasonable extent, the Contractor should attempt to provide candidates who have a minimum of three years of CPC ATCS experience using International Civil Aviation Organization (ICAO) procedures. Should the Contractor be unable to locate a sufficient number of candidates with ICAO experience, candidates without the three years of ICAO experience will be considered. However, such instructors may require a considerably longer training period as they become familiar with ICAO procedures. The Contractor must demonstrate to AMA-500 management that all reasonable attempts have been made to locate candidates with preferred qualifications before submitting other candidates.

4.1.2 Instructor II (Academy) (CLIN XxS)

4.1.2.1 Terminal ATC (Instructor II Academy)

These instructors will primarily assist in the conduct and administration of Course 50043, Air Traffic Basics (Terminal), and with those portions of Course 50046, Initial Tower Cab Training, that do not involve RADAR. They may also participate in the conduct or administration of other courses and/or in ISD projects, to include the development, revision, and maintenance of ATC Training Courses.

Qualifications

Candidates for these instructor positions must have a minimum of three years of CPC ATCS experience in a civilian ATCT or TRACON or other equivalent civilian facility. This experience must have been at a facility equal to or exceeding an ATC facility level 6, up to and including level 9.

4.1.2.2 Terminal ATC Radar (Instructor II Academy)

These instructors will primarily assist in the conduct and administration of Course 50034, Terminal Basic Radar Training, and Course 50055001, Introduction to Radar Control. They may also participate in the conduct or administration of other courses and/or in ISD projects, to include the development, revision, and maintenance of ATC Training Courses.

Qualifications

Candidates for these instructor positions must have a minimum of three years of CPC ATCS experience in a civilian TRACON or other equivalent civilian facility. This experience must have been at a facility equal to or exceeding an ATC facility level 6, up to, and including level 9.

4.1.3 Instructor III (Academy) (CLIN XxT)

4.1.3.1 Specialized Courses (Instructor III Academy)

These instructors will primarily assist in the conduct and administration of the listed courses below. They may also participate in the conduct or administration of other courses and/or in ISD projects, to include the development, revision, and maintenance of the following ATC Training Courses:

• 50019 – Airspace and Procedures

• 50310 – Air Traffic Facility Training Administration

• 12051 – Obstruction Evaluation and Airport/Airspace Analysis (OE/AAA)

• 12053 – OE/AAA Refresher Training

• 50314001 – Quality Assurance/Quality Control Program Administration

• 5314001 – AOV Quality Assurance/Quality Control (QA/QC) Workshop

Candidates for these instructor positions must have a minimum of three years of CPC ATCS experience in a civilian ATCT, TRACON, or ARTCC, or other equivalent civilian facility. In addition, candidates for these positions must have a minimum of one year of experience as a staff specialist in an FAA air traffic facility, regional office, or headquarters, specializing in the area of the particular course curriculum for which they have applied. Candidates for these positions must have held a qualifying position as a staff specialist and should have held a position of CPC ATCS or first-level supervisory ATCS within the 10 years prior to proposed appointment under this contract.

4.1.3.2 Specialized Technical Communication Courses (Instructor III Academy)

These instructors will primarily assist in the conduct and administration of the listed courses below. They may also participate in the conduct or administration of other courses and/or in ISD projects, to include the development, revision, and maintenance of ATC Training Courses.

• 50118 – Voice Switching and Control System (VSCS) Air Traffic Database Management

• 55085 – Tower Data Link Services (TDLS)

• 50310001 – TRAX Data Entry Training

Candidates for these instructor positions must have a minimum of three years of CPC ATCS experience in a civilian ATCT, TRACON, ARTCC, FAA Academy, Tech Center, or equivalent facility, and must have held a position requiring proficiency using the system.

4.1.3.3 Terminal Area Route Generation Evaluation Traffic Simulation (TARGETS) –

Specialized Course (Instructor III Academy)

These instructors will primarily assist in the conduct and administration of Course 50053, TARGETS—Application Software User Training. They may also participate in the conduct or administration of other courses and/or in ISD projects, to include the development, revision, and maintenance of ATC Training Courses.

Qualifications

Candidates for this instructor position must have a minimum of three years of CPC ATCS experience in a civilian ATCT, TRACON, or ARTCC, or other equivalent civilian facility. In addition, candidates must have a minimum of one year of experience utilizing TARGETS software, as a staff specialist, in an FAA air traffic facility, service center, or headquarters position, in the design of controlled airspace and/or NEXGEN procedures.

4.1.3.4 Common ARTS (CARTS) Automation – Specialized Course (Instructor III

Academy)

These instructors will primarily assist in the conduct and administration of Course 53004, Common ARTS for Air Traffic Support Specialist training. They may also participate in the conduct or administration of other courses and/or in ISD projects, to include the development, revision, and maintenance of ATC Training Courses.

Qualifications

Candidates for this instructor position must have a minimum of three years of CPC ATCS experience in a civilian radar facility equipped with and providing separation services using an ARTS IIE, ARTS IIIE, or CARTS TAMR (Terminal Automation Modernization and Replacement) automation system. In addition, candidates must have a minimum of one year of experience as an FAA Air Traffic Support Specialist delegated the Air Traffic Support responsibilities per FAA Order 6000.51 current within the qualifying period for this position, or as a certified CARTS OSF (Operational Support Facility) or TFOS (Technical Field Operational Support) specialist, for a minimum of one year.

4.1.3.5 Full STARS (Standard Terminal Automation Replacement System) ATCoach

Scenario Generation – Specialized Course (Instructor III Academy)

These instructors will primarily assist in the conduct and administration of Course 53034, ATCoach Scenario Generation training. They may also participate in the conduct or administration of other courses and/or in ISD projects, to include the development, revision, and maintenance of ATC Training Courses.

Qualifications

Candidates for this instructor position must have a minimum of three years of CPC ATCS experience in a civilian or US Military radar facility equipped with and providing separation services using a STARS or STARS TAMR (Terminal Automation Modernization and Replacement) automation system. In addition, candidates must have a minimum of one year of experience as an FAA Air Traffic Support Specialist with the knowledge skills and abilities necessary to create STARS ATCoach scenarios and administer ATCoach training on a STARS automation system, or in an equivalent support position in the US military, or as a certified STARS OSF (Operational Support Facility) or TFOS (Technical Field Operational Support) specialist, for a minimum of one year.

4.1.3.6 Time Based Flow Management (TBFM) – Specialized Course (Instructor III

Academy)

These instructors will primarily assist in the conduct and administration of Course 5333001, Time Based Flow Management training. They may also participate in the conduct or administration of other courses and/or in ISD projects, to include the development, revision, and maintenance of ATC Training Courses.

Qualifications

Candidates for this instructor position must have a minimum of three years of CPC ATCS experience in a civilian ATCT, TRACON, or ARTCC, or other equivalent civilian facility.

Candidates for this instructor position must possess prior experience in air traffic control in the Enroute and Terminal environment. Prior TBFM experience is desirable.

4.1.3.7 En Route ATC (Instructor III Academy)

These instructors will primarily assist in the conduct and administration of Course 50143, Air Traffic Basics (En Route) and Course 50148001, Initial En Route Qualification Training. They may also participate in the conduct or administration of other courses and/or in ISD projects, to include the development, revision, and maintenance of ATC Training Courses.

Qualifications

Candidates for these instructor positions must have a minimum of three years of CPC ATCS experience in a civilian ARTCC or other equivalent civilian facility. This experience must have been at a facility equal to or exceeding an FAA ATC-10 facility. In addition, candidates for these positions must have previously held the position of CPC ATCS or first-level supervisory ATCS.

4.1.3.8 Ten Eleven, Twelve Radar Assessment (TETRA) ATC (Instructor III Academy)

These instructors will primarily assist in the conduct and administration of Course 50070001, TETRA. They may also participate in the conduct or administration of other courses and/or in ISD projects, to include the development, revision, and maintenance of ATC Training Courses.

Qualifications

Candidates for these instructor positions must have a minimum of three years of CPC ATCS experience in a civilian ARTCC or other equivalent civilian facility. This experience must have been at a facility equal to or exceeding an FAA ATC-10 facility. In addition, candidates for these positions must have previously held the position of CPC ATCS or first-level supervisory ATCS.

4.1.3.9 Management Supervision (Instructor III Academy)

These instructors will primarily assist in the conduct and administration of Course 50319, Operational Supervisor’s Workshop-Cadre Facilitator Training, although they will participate in the conduct of other courses and/or in ISD projects, specifically Course 50331 Fundamentals of ATC OJTI: Facilitator Cadre Training. They may also participate in the conduct or administration of other courses and/or in ISD projects, to include the development, revision, and maintenance of ATC Training Courses.

Qualifications

Candidates for these instructor positions must have a minimum of three years of CPC ATCS experience in a civilian ATCT, TRACON, or ARTCC, or other equivalent civilian facility. In addition, candidates for these positions must have a minimum of one year of experience as a second-level supervisor and/or manager in an FAA air traffic facility, regional office, or headquarters. Supervisory and/or management experience in a field facility is preferable.

4.1.3.10 ERAM Scenario Generation Training (SGET) (Instructor III Academy)

These instructors will primarily assist in the conduct and administration of Course 53154001, ERAM Scenario Generation Training (SGET). They may also participate in the conduct or administration of other courses and/or in ISD projects, to include the development, revision, and maintenance of ATC Training Courses.

Qualifications

Candidates for these instructor positions must have a minimum of three years of CPC ATCS experience in an ARTCC. In addition, candidates for these positions must have a minimum of one year of experience in developing, revising, and testing of air traffic control simulation scenarios utilized in the En Route HOST/DYSIM lab and/or the ERAM Test and Training Lab (TTL).

Candidates for these positions should have held a position of CPC ATCS or first-level supervisory ATCS within the 10 years preceding proposed appointment under this contract.

4.1.3.11 Advanced Terminal ATC Radar (Instructor III Academy)

These instructors will primarily assist in the conduct and administration of Course 50056001, TRACON Skill Enhancement Workshop (TSEW). They may also participate in the development, revision and maintenance of ATC Training courses and/or in Instructional System Design (ISD) projects and may also participate in the conduct or other courses and/or in ISD projects.

Qualifications

Candidates for these instructor positions must have a minimum of three years of CPC ATCS experience in a civilian TRACON or other equivalent civilian facility. This experience must have been at a facility equal to or exceeding an FAA level 10 or above terminal ATC facility.

4.1.4 En Route Radar Simulator Operator (RSO) (CLIN XxV)

The Radar Simulator Operator (RSO) will primarily assist in the conduct and administration of Course 50143, Air Traffic Basics (En Route); Course 50148001, Initial En Route Qualification Training. They may also participate in the conduct or administration of other courses and/or in ISD projects, to include the development, revision, and maintenance of ATC Training Courses.

Qualifications

The En Route Radar Simulation Operator must have a minimum of one year experience in air traffic training (student, instructor, or support staff) and experience with Air Traffic simulation platforms (ERAM or comparable Radar simulators) within the last five years. Candidates must have experience as an FAA radar controller at an ATC Level 10 or above facility which could be from either a live traffic or in a simulated air traffic environment.

In lieu of the experience above, the RSO may have held a military controller certification and had both experience and training in En Route Airspace and Operations, Radar Control and Air Traffic Simulation. Military, civilian or international Air Traffic Control Operations training is required.

En Route Remote Pilot Operators (RFPs) with a minimum of three years of experience may qualify to be En Route Radar Simulator Operators (RSOs).

4.2 Field Instructor Positions

4.2.1 Instructor I (Field) (CLIN XxE)

The Instructor I (Field) will conduct and administer various classroom courses conducted at FAA’s Field sites. The Instructor I (Field) may be qualified to teach multiple courses. They may also participate in ISD projects, to include the development, revision, and maintenance of ATC Training Courses, and Scenario Development.

Qualifications

The Instructor I (Field) must have a minimum of five years of CPC experience controlling live traffic, or recent experience as a contract Instructor at an FAA facility. Experience must have been at the same type and same level of ATC facility (e.g. Air Route Traffic Control Center (ARTCC), Airport Traffic Control Tower (ATCT), and Terminal Radar Approach Control (TRACON)), requesting training support.

4.2.2 Instructor II (Field) (CLIN XxF)

The Instructor II (Field) will assist in the conduct and administration of various classroom and simulation courses conducted at FAA’s Field sites. They may also participate in ISD projects, to include the development, revision, and maintenance of ATC Training Courses, and Scenario Development.

Qualifications

In addition to meeting all qualifications and having all certifications required of an Instructor I (Field), the Instructor II (Field) must have the Simulation Laboratory Certification.

In addition to the qualifications above, Instructor IIs supporting requirements at the Air Traffic Control System Command Center (ATCSCC) must have a minimum of three years of CPC ATCS experience in a civilian ATCT, TRACON, or ARTCC, or other equivalent civilian facility.

In addition, candidates for these positions must have a minimum of one year of experience in a Traffic Management Unit (TMU) in a level 10 or higher Terminal or En Route facility.

Experience working at the ATCSCC is preferred but not required. Candidates for these positions must have held the position of CPC ATCS, Operations Supervisory/Manager, Traffic Management Coordinator, Supervisory Traffic Management Coordinator, National Traffic Management Specialist, National Traffic Management Officer, National Operations Manager, Support Manager, or Staff Support Specialist within the 10 years prior to proposed appointment of this contract.

4.3 Subject Matter Expert (SME) (CLIN XxL)

The SME will participate in ISD projects, to include the development, revision, and maintenance of ATC Training Courses. The SME may also participate in Scenario Development. The SME may also be assigned instructional duties in one or more training courses.

Qualifications

Required qualifications for the SME will vary depending on the SME’s area of expertise, and may include, but are not limited to the categories listed below.

Candidates for the Tower, Terminal Radar, or En Route Instructor SME positions must have a minimum of three years of CPC/Full Performance Level (FPL) Air Traffic Control Specialist (ATCS) experience in a civilian ATC facility for which the subject matter expertise is required.

Specifically:

• Tower: ATCT, TRACON or other equivalent civilian facility (this experience must have been at a facility equal to or exceeding either an FAA Level III Terminal ATC facility or a FAA ATC-7 facility).

• Terminal Radar: TRACON or other equivalent civilian facility (this experience must have been at a facility equal to or exceeding either an FAA Level III Terminal ATC facility or an FAA ATC-8 facility).

• En Route: ARTCC or other equivalent civilian facility (this experience must have been at a facility equal to or exceeding either an FAA Level II En Route ATC facility or an FAA ATC-10 facility).

Candidates for the Basic, Meteorology, or Flight Service Station (FSS) Instructor SME positions must meet the minimum experience/qualifications listed below. Specifically:

• Basic Aviation: Minimum of three years of experience as an instructor in an equivalent position and either:

o Three years of experience as a Chief Flying Instructor (CFI) or instrument-rated pilot; or o A minimum of three years of experience as a facility certified ATCS in either a civilian or military ATC facility.

• Meteorology: Baccalaureate degree in Meteorology. A minimum of three years of experience as a journeyman-level meteorologist in a National Weather Service (NWS) office or equivalent civilian weather-rated facility.

• Flight Service Station (FSS): Three years Flight Plan FPL ATCS Automated Flight Service Station (AFSS) or other equivalent civilian facility.

Candidates for the Specialized Instructor SME positions must have a minimum of three (3) years of CPC/FPL ATCS experience in a civilian ATC facility for which the subject matter expertise is required. Specifically:

• Specialized Instruction: A minimum of one year of experience in the identified subject matter i.e., Obstruction Evaluation, Airspace and Procedures, Automated Radar Terminal System (ARTS) II/III, Traffic Management, Traffic Management System Administration, Facility Training Administration, Management/Supervision, or Quality Assurance.

• Specialized Instruction (other):

o A minimum of one year of experience in the identified subject matter i.e., using the ATCoach software and the development/revision of ATCoach scenarios; or o A minimum of one year of experience with Create 2000, SIGNAL software and scenario generation.

Candidates for the International Instructor SME positions must have a minimum of three years of CPC/FPL ATCS experience in a civilian ATC facility for which the Subject Matter Expertise is required. To a reasonable extent, the Contractor should attempt to provide candidates who have a minimum of three years of experience using International Civil Aviation Organization (ICAO) procedures.

5 Other Positions

5.1 Remote Pilot Operator (Field) (CLIN XxJ)

The Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice Communication System (VCS) to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology.

Qualifications

Candidates for this position must have a minimum of a high school diploma (or equivalent) and demonstrate basic computer proficiency. Candidates must also possess an ability to read and interpret materials such as diagrams and manuals and have the ability to communicate clearly in English.

5.2 Remote Pilot Operator (Academy) (CLIN XxU)

The RPO operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice Communication System (VCS) to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology.

Qualifications

Candidates for this position must have a minimum of a high school diploma (or equivalent) and demonstrate basic computer proficiency. Candidates must possess an ability to read and interpret materials such as diagrams and manuals and have the ability to speak clearly and be understood.

5.3 Lab Manager (CLIN XxG)

The Lab Manager assists in the overall administration of simulation exercises/scenarios and may participate in Scenario Development. The Lab Manager will coordinate with the appropriate course manager or lead Instructor(s) and may be responsible for overseeing and directing the activities of the contractor personnel providing support under this contract.

The Lab Manager responsibilities may include, but are not limited to the following:

• Developing and maintaining a lab schedule and being the focal point for lab scheduling changes o Ensuring lab equipment is ready for use as transcribed in the schedule o The schedule must include start and stop times for scenarios, and the specific data inputs required for initiating simulation exercises.

• Monitoring training positions for proper operation of equipment and notifying the appropriate office of any equipment malfunctions.

• Supporting and conducting Scenario Development.

• Maintaining the operation of the lab at the facility

• Configuring/changing the lab to meet specific training requirements

• Managing lab training files

• Planning, coordinating, scheduling and directing operations and resources for training simulation labs

• Developing, operating, and maintaining simulation scenario library

• Configuring and updating simulator capabilities to meet training requirements as defined in the Annual Work Plan

• Maintaining simulation training documentation

Candidates for this position must have a minimum of a high school diploma (or equivalent) and demonstrate basic computer proficiency. Must have a minimum of one year experience working in an Air Traffic Controller Lab.

5.4 Training Materials Administrator I (CLIN XxP)

The Training Materials Administrator I performs the duties of a Materials Coordinator, as defined in the Directory of Occupations, as it applies to the processes involved in developing, publishing, and distributing training materials related to training courses supported by this contract.

The Training Materials Administrator I is responsible for a variety of administrative and clerical duties. The Training Materials Administrator I is responsible for performing and coordinating an office’s administrative activities, including storing, retrieving, and integrating information for dissemination to staff and clients. These individuals are aided in their tasks by a variety of office equipment, such as photocopiers, scanners, and videoconferencing and telephone systems. They often use computers to do their tasks to create spreadsheets; compose correspondence, manage databases; and create reports and documents. The Training Materials Administrator I may prepare source lists to purchase supplies, manage areas such as stockrooms and retrieve data from various sources. Additional duties may include, but need not be limited to:

• Serving as information and communication managers for an office

• Planning and scheduling meetings and appointments

• Organizing and maintaining paper and electronic files

• Managing projects, conducting research, and disseminating information by using the telephone, mail services, web sites, and e-mail.

• Handling travel arrangements.

• Maintaining an inventory of training support materials and supplies

• Preparing initial requests for printing and/or audiovisual production

• Serving as a focal point for training materials publication and distributions

• Performing non-technical clerical duties (filing, duplicating equipment operation, etc.)

• Distributing training materials as required (this may involve distribution to FAA field facilities).

The Training Materials Administrator I must meet the following qualifications (at a minimum):

• One year of experience operating Windows and associated Microsoft Office applications, including: MS Word, Excel, PowerPoint, Access, etc.

• The capability to enter and extract information from designated Government database programs as required by the FAA designee.

• The ability to format and produce high quality and error free documents in response to program requirements.

• The Training Materials Administrator I must also possess strong interpersonal skills and can work independently.

5.5 Training Materials Administrator II (CLIN XxQ)

In addition to performing the duties required of the Training Materials Administrator I, the Training Materials Administrator II will perform the following functions:

• Monitoring administrative activities, ensuring compliance with administrative procedures, rules, regulations, and statutes.

• Reviewing the efficiency of administrative procedures within the office and recommending improvements.

• Monitoring expenditures and receipts; ensuring expenditures are coded in compliance with funding source restrictions and tracking requirements. Recommending solutions for problems or unique situations to the supervisor.

• Assisting Hiring Managers in preparing interview packages and correspondence for instructional candidates. This position will support the operational efforts of recruitment requests by verifying accuracy of position information, scope, and duration of recruitment; reviewing and making suggestions to improve selection criteria, interview questions, and rating devices; evaluating applicant education and experience to verify applicant meets minimum qualifications; and reviewing internal selection process to determine if all procedural requirements have been met.

• Calculating or auditing timesheets, monitoring instruction time and pay differential including a variety of standard premium pays such as overtime, shift differentials, hazard, recall and standby; reviewing and correcting calculations and coding completed by other staff.

In addition to meeting all qualification requirements for the Training Materials Administrator I position, the Training Materials Administrator II must meet the following qualification requirement (at a minimum):

• Five years of experience operating Windows and associated Microsoft Office applications, including: MS Word, Excel, PowerPoint, Access, etc.

5.6 Instructional Systems Designer (ISD) (CLIN XxD)

Instructional Systems Designers perform duties associated with designing, planning, and developing technical training curricula to meet specific training needs. This position encompasses analyzing learning needs through validation and the sustainment of the curricula.

Qualifications

Candidates for these positions must have, as a minimum, a baccalaureate degree in instructional systems design or an equivalent degree field, from an accredited college or university and three years of experience in instructional systems design. College curricula must include work in the areas of instructional systems design, learning theory, instructional methods, statistics, research methodology, tests and measurement, cognitive or educational psychology and educational evaluation.

The candidates must have knowledge in course design and development, utilizing Instructional Systems Designs or other training system methodology. They must be able to demonstrate knowledge of outcomes-based instruction, behavior modeling, experiential training design, story-board development, course evaluation, and extensive experience in e-learning design and developing training. They must have experience working with computer support, video technology, distance learning, and other state-of-the-art technologies in course and media design.

5.7 Technical Writer (CLIN XxN)

Technical Writers contribute to and serve as advisors for the writing and development of instructional lessons and other related material developed for the FAA's training program. Duties may include, but are not limited to:

• Assisting in determinations of appropriate presentation methods

• Evaluating text content

• Writing various training materials

• Editing material for style, layout, design, grammar, clarity, readability, and conformity to standards.

Duties may also include writing, reviewing, and revising training materials using word processing and/or desktop publishing software, and advising and assisting technical specialists in their development of training material.

Qualifications

Candidates for these positions must have, as a minimum, a baccalaureate degree in education, journalism, English, or equivalent degree field, from an accredited college or university, and at least one year of experience either in technical writing or in instructional systems design (experience in writing of technical training materials preferred). College curricula must include a minimum of six semester hours, or the equivalent, of English composition or grammar.

Candidates must also demonstrate grammatical and spelling skills, proficiency with the word processing software to be used in ISD activities under this contract, and an ability to accurately describe technical information in simple, clear language.

Candidates must have experience working with computer support, video technology, distance learning, and other state-of-the-art technologies in curricula and media design.

5.8 Multimedia Developer I (CLIN XxH)

The Multimedia Developer I produce multimedia content for the development and maintenance of technical training instructional content. The Multimedia Developer I provides junior-level support. The Multimedia Developer I will work with the ISDs to develop material that can be integrated into the FAA’s Learning Management System (eLMS), a Learning Content Management System (LCMS), and/or other platforms.

Qualifications

Candidates for these positions must have at least five years’ experience with developing with HTML, CSS, Flash, and JavaScript. They must have experience using tools such as: Adobe Photoshop, Adobe Illustrator, CorelDraw, Adobe In-design, Microsoft PowerPoint, Macromedia Dreamweaver, Fireworks, Director, 3D Studio Max, Light Wave, Maya, After Effects, Unreal Editor, Particle Illusion, MS Word, Premiere Pro, Final Cut Pro, Encore, Avid, Motion, Combustion, Captivate or equivalent.

The Multimedia Developer I must have knowledge of multimedia production tools and methodology, Web Design, 3D Modeling, Print Design, Animation, Broadcast Design, Video

Editing, Illustration, and Desktop Publishing. The Multimedia Developer I must be familiar with digital file formats.

5.9 Multimedia Developer II (CLIN XxI)

Multimedia Developers IIs produces multimedia content for the development and maintenance of technical training instructional content. Multimedia Developer IIs provide senior-level support.

Multimedia Developer IIs will work with the ISDs to develop material that can be integrated into the FAA’s Learning Management System (eLMS), a Learning Content Management System (LCMS), and/or other platforms.

Qualifications

Candidates for these positions must have 10 years of experience in web-based training courseware creation or revision. They must have demonstrated experience with HTML, CSS, Flash, and JavaScript. They must have experience using tools such as: Adobe Photoshop, Adobe Illustrator, CorelDraw, Adobe In-design, Microsoft PowerPoint, Macromedia Dreamweaver, Fireworks, Director, 3D Studio Max, Light Wave, Maya, After Effects, Unreal Editor, Particle Illusion, MS Word, Premiere Pro, Final Cut Pro, Encore, Avid, Motion, Combustion, Captivate or equivalent.

The Multimedia Developer IIs must have knowledge of multimedia production tools and methodology, Web Design, 3D Modeling, Print Design, Animation, Broadcast Design, Video Editing, Illustration, and Desktop Publishing. The Multimedia Developer II must be familiar with digital file formats.

5.10 Computer Programmer I (CLIN XxA)

The Computer Programmer I will develop new web-based technical training instructional content and rebuild or update current web-based technical training. The Computer Programmer I provides junior-level support. The Computer Programmer I will work with the ISDs to develop material that can be integrated into the FAA’s Learning Management System (eLMS), a Learning Content Management System (LCMS), and/or other platforms.

Qualifications

Candidates for these positions must have, as a minimum, a baccalaureate degree in computer science, computer programming, or a comparable degree field, from an accredited college or university, and at least three years of programming experience in AUTHORWARE, Storyline III or similar authoring language. In addition, must have experience using Learning Content Management Systems (LCMS) and knowledge and experience with SCORM standards and specifications. Candidates who have experience and certifications and can demonstrate the abilities may be considered and used as a substitution.

5.11 Computer Programmer II (CLIN XxB)

Computer Programmer IIs will develop new web-based technical training instructional content and convert or update current web-based technical training. Computer Programmer IIs provide senior-level support. Computer Programmer IIs will work with the ISDs to develop material that can be integrated into the FAA’s Learning Management System (eLMS), a Learning Content Management System (LCMS), and/or other platforms.

Candidates for these positions must have, as a minimum, a baccalaureate…