CSS0100 RFI Inmarsat BGAN GX FINAL.docx

Market Research/Request for Information: Inmarsat Broadband Global Area Network (BGAN) and Global Xpress (GX)

CONTRACTING OFFICE

Defense Information Systems Agency (DISA)/Defense Information Technology Contracting Organization (DITCO)-Scott, Mobile Satellite Section (PL8221) 2300 East Drive; Building 3600; Scott AFB, Illinois 62225

GENERAL INFORMATION

DISCLAIMER: This RFI is not a Request for Proposal (RFP) and is not to be construed as a commitment by the Government to issue a solicitation or ultimately award a contract. Responses will not be considered as proposals nor will any award be made as a result of this synopsis.

All information contained in the RFI is preliminary, is subject to modification, and is in no way binding on the Government. Federal Acquisition Regulation (FAR) clause 52.215-3, “Request for Information or Solicitation for Planning Purposes,” is incorporated by reference in this RFI. The Government does not intend to pay for information received in response to this RFI. Responders to this invitation are solely responsible for all expenses associated with responding to this RFI. This RFI will be the basis for collecting information on capabilities available. This RFI is issued solely for information and planning purposes. Proprietary information and trade secrets, if any, must be clearly marked on all materials. All information received in response to this RFI that is marked “Proprietary” will be handled accordingly. Please be advised that all submissions become Government property and will not be returned, and return receipt is not guaranteed. In accordance with FAR 15.201(e), responses to this RFI are not offers and cannot be accepted by the Government to form a binding contract.

DESCRIPTION/BACKGROUND

The United States Space Force Commercial Satellite Communications Office (CSCO) acquires commercial satellite communications (COMSATCOM) services on behalf of mission partners in the United States Department of Defense (DoD) and other entities. CSCO is seeking information from resellers on current offerings and structures for Inmarsat broadband (including any services classified as legacy) and GX services.

Current Mobile Satellite Services (MSS) Blanket Purchase Agreements (BPAs) with Inmarsat resellers for BGAN, fleet broadband (FBB), and swift broadband (SBB) services are structured in 25 Megabits (MB) and 75 MB of standard IP data allowance per month for annual subscriptions. These services are also combined with monthly and annual GX subscriptions.

The Government is seeking information on capable resellers of BGAN and Land-based GX services, and their offering structures.

Future Commercial Satellite Communications Services Acquisition (FCSA):

Per a Memorandum of Agreement (MOA) between DISA and the General Services Administration (GSA) for FCSA, signed July 2009 (in effect through January 31, 2031), COMSATCOM services and supplies will be acquired through the use of Federal Acquisition Regulation (FAR) procedures governing placement of orders against Federal Supply Schedules (FAR 8.4), GSA ID/IQ contracts (FAR 16.505), and per the terms of the MOA. The acquisition strategy for the FCSA vehicles was approved by the Director, Defense Procurement and Acquisition Policy on July 22, 2009. DoD requirements for COMSATCOM services must be competed using one of the FCSA contract vehicles. This RFI is posted on both beta.sam.gov and GSA eBuy; however, only one response is requested from any specific firm, whether responding to the beta.sam.gov posting or the GSA eBuy posting. Small businesses are encouraged to respond.

INFORMATION REQUESTED

Inmarsat Value Added Resellers –

CSCO intends to award separate contract vehicles for ordering GX services/equipment and ordering BGAN services/equipment. This will facilitate maximum possible competition, as current market research indicates a limited number of Inmarsat resellers provide all the required services and equipment.

1. Please identify whether your firm is able and/or willing to provide: only BGAN, only GX, or both BGAN and GX services combined.

Global Xpress –

1. Please identify your current GX offerings available on General Services Administration (GSA) Multiple Award Schedule (MAS) 517410 (formerly GSA IT Schedule 70 Special Item Number (SIN) 132-55), including identification of services and terminals available for land-based systems.

2. Resellers capable of providing service should be able to support the following:

a. GX services, to include potential combinations of Committed Information Rates (CIR) and ability to procure terrestrial connections.

b. Dashboard capability to provide real-time reporting (including usage, monitoring, fault/incident/outage information, and other information in accordance with commercial standards), with adaptability to customer needs. Please include information on any “self-service” features that are available in your firm’s reporting dashboard.

c. 24x7x365 helpdesk support for a large number of users across multiple agencies and organizations.

BGAN –

1. Please identify your current BGAN offerings available on GSA MAS 517410, including identification of services and terminals available for land-based systems.

a. The Government desires additional BGAN service plan options such as higher allowance BGAN subscriptions and one-time purchase cards for short duration users.

2. Resellers capable of providing service should be able to support the following:

a. All dynamic IP (including all streaming data rates), voice, video, data, and messaging services in all regions of the globe for BGAN.

d. Dashboard capability to provide real-time reporting (including usage, monitoring, fault/incident/outage information, and other information in accordance with commercial standards), with adaptability to customer needs. Please include information on any “self-service” features that are available in your firm’s reporting dashboard.

b. 24x7x365 helpdesk support for a large number of users across multiple agencies and organizations.

Emerging Technologies –

1. Please provide information on any additional services that may increase the value of the Inmarsat offering to the Government. Government will review the value proposition of additional services, including consideration of these services for inclusion in a future procurement.

Administration, Subcontracting, Accounting/Invoicing –

1. Please include a brief description of how your firm administers the above services. Examples include:

a. Lead times required to process orders (new activations, service transfers, etc.)

b. Identifiers used to track orders/services (i.e., SIM ICCID, GX Terminal Provisioning Key (TPK))

c. Whether minimum service durations apply

d. Limitations on transition of existing service from another service provider

e. Any restrictions on discontinuation of services

2. Please include a brief description of any small business subcontracting opportunities that might exist for the provision of the described services.

3. Please provide a brief description of your commercial standard invoicing practices for the above services (i.e., what information is included in standard invoices, internal review processes to ensure accurate invoicing and payment, etc.).

RESPONSE GUIDELINES

Responses should include:

1) Business name, address, and Commercial and Government Entity (CAGE) code.

2) Name and business title of company representative.

3) Respondent’s perspective, preferably structured to align with the categories in section 4.0 above.

Responses shall be limited to a single document containing 20 pages or less. Submissions should not exceed a 5 MB e-mail limit for all items associated with the response.

Submissions will be handled in accordance with the Disclaimer above.

Non-Government personnel will be utilized in review of responses to this RFI. The non-Government advisors may have access to all aspects of the company’s submission. All Government and contractor personnel reviewing responses will have signed non-disclosure agreements and understand their responsibility for proper use and protection from unauthorized disclosure of proprietary information as described 41 USC 423. The following companies may be assisting during the review of this RFI:

United States Space Force Commercial Satellite Communications Office

Avantus Federal Solutions, LLC 8281 Greensboro Drive, Suite 400 McLean, VA 22102

Disruptive Technology Associates, Ltd.

621 E. Goldenrod St.

Phoenix, AZ 85048

SupInf Technologies, LLC 11117 Potomac Oaks Dr.

Rockville, MD 20850

TriSept Corporation 15036 Conference Center Drive Suite 500 Chantilly, VA 20151

Deloitte Consulting, LLP 1919 Lynn Street Arlington, VA 22209

All Government and contractor personnel reviewing responses will have signed non-disclosure agreements and understand their responsibility for proper use and protection from unauthorized disclosure of proprietary information as described 41 USC 423. The Government will not be liable for any damages incurred if proprietary information is not properly identified.

Questions about this RFI should be directed by e-mail to Contract Specialist barbara.a.lodes.civ@mail.mil and Contracting Officer jennifer.m.jones265.civ@mail.mil.

Responses to this RFI should send responses by email no later than January 6, 2021 at 2:00 PM Central Time to Contract Specialist barbara.a.lodes.civ@mail.mil and Contracting Officer jennifer.m.jones265.civ@mail.mil.