CSS Contract SOW FollowOn 27 SEP 2021 DRAFT.pdf

Attachment J-1

SECTION C DESCRIPTIONS AND SPECIFICATIONS

STATEMENT OF WORK (SOW)

1.0 Introduction

Provide administrative and technical support services, to keep pace with constantly evolving Southwest Regional Maintenance Center (SWRMC) Command requirements. The period of performance shall be for a period of 12 months, commencing on the date of award, with four one-year option periods.

1.1 Mission

SWRMC has primary mission responsibility to provide direct support to Type Commanders and U.S. Navy Fleet units in matters of shipboard equipment and systems assessment, technical assistance, training, installation, operation, maintenance, repair, and readiness. Using Information Technology (IT) and leveraging upon the specialized expertise of command personnel and contracting resources, SWRMC has implemented various programs to increase the reliability and maintainability of shipboard Combat Systems (CS) and Hull, Mechanical, and Electrical (HM&E) equipment and systems.

This support encompasses dedicated field technical support, enhanced availability planning and execution, emergent systematic technical and repair assistance, automated maintenance techniques, documentation and procedures in accordance with defined Navy maintenance philosophies, and systematic program management oversight.

1.2 Background

SWRMC has historically utilized contractor-provided administrative and technical support to assist the Government civilian and active-duty military workforce in accomplishing SWRMC’s mission. Recent Department of the Navy (DON) manpower realignment initiatives have significantly reduced military personnel manning assigned to SWRMC. Now, SWRMC is in the process of significantly increasing its workforce, in order to restore previously lost capabilities and workload capacity.

Therefore, it is necessary for SWRMC to increase contractor administrative and technical support to accommodate.

Additionally, Commander, Navy Regional Maintenance Center (CNRMC) has implemented numerous new significant-change policies and instructions that have greatly increased overall command requirements, and the personnel required to accomplish these tasks. With the recent roll-out of Navy Maintenance Database (NMD) as the comprehensive program of record for all aspects of Navy surface ship depot-level maintenance and modernization, there are numerous additional new functions, taskings, and requirements for multiple SWRMC Departments. Previously, with legacy NMD Planning and Execution programs, Waterfront Operations was the primary user. Now, with NMD, that responsibility has expanded to include the following SWRMC Departments: Engineering, Contracts, Finance, and Quality Assurance (QA). The involvement of additional Departments has significantly increased the administrative burden throughout the Command.

1.3 Scope of Work

SWRMC requires the Contractor to provide qualified professional administrative and technical support services in the following command areas: Training support for Training Department; Administrative support for Production, Security, and Engineering Departments; Finance Administrative support, Systems/Reporting Digital Capabilities Transformation Support and Command Travel Service support for Finance Department; Management Analyst support and Managers’ Internal Control Program (MICP) support for Business Operations Division; Administrative and Data Analysis support for Quality Assurance (QA) Department; Administrative, Critique Administrative, D-Level Planning Division Contractor Work Coordinator and Data Analysis support for Waterfront Operations (WFO) Department; Web Development, IT Technical, and Customer Support for IT Technology; Safety and Health Support, Environmental Program Support, ESH Training Support, and Data Analysis and Clerical Support for Environmental, Safety and Health;

Administrative Services and Records and Information Management support for Administrative Services Division; Customer Support for Enterprise Resource Planning (ERP) Division; Military Manpower Personnel Services support and Military Manpower Administrative and Clerical Support for Military Manpower; and Front Office support.

At no time shall the Contractor perform any task deemed Inherently Government (e.g. overseeing other contractors’ (third party) work; approval of any type, including documents, policies and processes; direction of Government personnel; etc.).

1.4 Location and Hours of Work

1.4.1 The normal place of performance under this contract shall be at SWRMC facilities onboard Naval Base San Diego (NBSD). Although occasionally specific support shall require the Contractor to provide support at Government installations and commercial facilities (including Master Ship Repair (MSR) shipyards) in the San Diego and Southern California area. It is also possible that infrequent travel to CONUS locations outside the San Diego and Southern California area may be required for the purpose of meetings or training/certification, and will be so directed in individual Modifications. Examples of such locations include, but are not limited to: Port Hueneme, CA; Seattle, WA; Charleston, SC; Norfolk, VA;

Philadelphia, PA; and Washington, D.C.

1.4.2 Normal workdays are Monday through Friday except US Federal holidays. Support contractors are expected to work eight (8) hours per day, 40 hours per week with a half hour unpaid lunch. All support contractors are expected to work the normal workday hours conforming to those of the requirements holders they support.

1.5 Security

The work to be performed under this contract shall be in accordance with the Contract Security Classification Specification, DD Form 254 (see Attachment 3).

1.6 CACS, NMCI/IT Systems Access/Contractor Check-In/Check Out The Government will provide CACs, Navy/Marine Corps Intranet (NMCI) computer network, and Information Technology (IT) systems access for support personnel/positions which require in order to perform their duties under this contract.

Contractor management and FSO are responsible for notifying the Government COR and the Trusted Agent (TA) when a support contractor who has been issued a CAC leaves the company or transfers to another program/project. In the case of an employee no longer working for the company, the company shall ensure the CAC is turned in to the TA within two (2) working days of the employee’s departure as part of the support contractor check-out process. In the case of an employee still retained by the company, but transferring to another program/project within SWRMC, the contractor shall notify the COR and the TA within two (2) working days, so the TA can transfer responsibilities to the new TA, vice revoking and issuing a new CAC. The contractor shall ensure all support personnel are checked-in and checked-out of the SWRMC Command by completing a Contractor Check-In/Check-Out Form as provided by the COR. The contractor shall retain a copy, and provide the completed original to the COR within two weeks of support contractor check-in or check-out.

2.0 APPLICABLE REFERENCES/DOCUMENTS

Various U.S. Navy, military and industrial technical documents, to include specifications, standards, handbooks, and technical manuals will be required to perform the duties described within the SOW. The contractor shall ensure that the latest available versions of all documents are being utilized, by verifying against the appropriate databases, including the NAVSEA Standard Specification for Ship Repair and Alteration Committee (SSRAC), Acquisition Streamlining and Standardization Information System (ASSIST), and Technical Data Manual Management Information Systems (TDMIS) websites. The NAVSEA-SSRAC database can be accessed at http://www.navsea.navy.mil/Home/RMC/CNRMC/Our- Programs/SSRAC/, ASSIST database can be accessed at https://assist.dla.mil/online/start/, and TDMIS can be accessed at https://mercury.tdmis.navy.mil/. Additionally, as applicable, the contractor shall coordinate with the COR or requirements holder, in order to gain access to required documents via the SWRMC Technical Library or other available resources. When technical documents are required from an original equipment manufacturer (OEM), the contractor shall coordinate with the COR or requirements holder, in order to gain access to the specific document(s), and shall ensure that any and all proprietary rights are observed. The contractor shall maintain an accurate accounting of all regulations, specifications, and relevant documentation utilized in the performance of work under this contract. The responsibility to obtain and maintain the most current versions of the following specifications and standards are solely those of the contractor.

2.1 OPNAVINST 4790.4 (series), Ship’s Maintenance and Material Management Manual (3-M Manual)

2.2 MIL-STD-2052, Systems Design Standard

2.3 NAVSEA S9AAO-AN-SPN-010, General Specifications for Ships of the U.S. Navy

2.4 NAVSEA S9AAO-AB-GOS-010, General Specifications for Overhaul of Surface Ships (GSO)

2.5 MIL-STD-001379, Contract Training Programs

2.6 DOD-STD-480A, Configuration Control and Engineering Changes http://www.navsea.navy.mil/Home/RMC/CNRMC/Our-Programs/SSRAC/ http://www.navsea.navy.mil/Home/RMC/CNRMC/Our-Programs/SSRAC/ https://assist.dla.mil/online/start/ https://mercury.tdmis.navy.mil/

2.7 MIL-STD-481A, Configuration Control and Engineering Changes

2.8 Naval Ships Technical Manuals (NSTMs), All Chapters

2.9 Institute of Electrical and Electronics Engineers Standards

2.10 CINCPACTFLTINST 4700.10, Fleet Technical Support Policies

2.11 COMNAVAIRPACTINST 4700.1, Ship Material Manual

2.12 NAVSEA S9081-AB-GIB-010/MAINT, Reliability Centered Maintenance (RCM) Handbook

2.13 OPNAVINST 4700.7J, Maintenance Policy for Naval Ships

2.14 COMFLTFORCOMINST 4790.3, Joint Fleet Maintenance Manual (JFMM)

2.15 CINCPACFLTINST 4341.1H, Fleet Technical Assistance (FTA) Program

2.16. MIL-STD-1330D, Standard Practice for Precision Cleaning and Testing of Shipboard Oxygen, Helium, Helium- Oxygen, Nitrogen and Hydrogen System

2.17 NAVSEA Instruction 4700.17B, Preparation and Submission of Trouble Reports

2.18 CNRMC Instruction 4700.3A, Unplanned Events, Critiques, and Trouble Reports

2.19 NAVSEA 04R Letter Serial Number 04R/035, Dated 08 Sept. 2010, Reporting Criteria for Level 1 and 2 Safety Incidents

2.20 CNRMC Instruction 4790.3, Surface Ship Maintenance Assist Teams

2.21 SECNAV 5510.30C, DON Personnel Security Program

2.22 SECNAV Instruction M-5510.36, DON Information Security Program

2.23 DOD Directive 5220.22-M, National Industrial Security Program

2.24 SECNAV Instruction 5200.35G DON Managers’ Internal Control Program

2.25 SWRMC INSTR 5100.23 (series), Navy Safety and Occupational and Health Manual

2.26 Code of Federal Regulations (CFR), Title 29. Occupational Safety and Health Administration, Department of Labor, Part 1910 General industry, Part 1915 Shipyard employment, and Part 1904 Recording and Reporting Occupational Injuries and Illness.

2.27 California Code of Regulations (CCR), Title 22 and 13 CCR 2450

2.28 Resource Conservation and Recovery Act (RCRA)

2.29 Comprehensive Environmental Response, Compensation and Liability Act (CERCLA)

2.30 Federal Facilities Compliance Act (FFCA)

2.31 Code of Federal Regulations (CFR), Title 40 & 49

2.32 California Health and Safety Code (HSC)

2.33 San Diego County Air Pollution Control District Rules

2.34 National Emission Standards for Shipbuilding and Ship Repair, 40 CFR 63 Subpart II

2.35 NAVSUP PUSS 538 (P-538) Management of Materials Handling Equipment (MHE) and Shipboard Mobile Support Equipment (SMSE)

2.36 SECNAV M-5239.2, Cyberspace Information Technology And Cybersecurity Workforce Management And Qualification Manual

2.37 DOD Directive 8140.01, Cyberspace Workforce Management

2.38 DOD 8570.01-M, Information Assurance Workforce Improvement Program

2.39 SECNAV M-5216.5, Correspondence Manual

2.40 SECNAVINST 12410.25A, Civilian Employee Training and Career Development

2.41 Joint Travel Regulation (JTR)

2.42 DOD Instruction 5154.31, Defense Travel Management Office

2.43 NAVSEA M-5210.1, Records Management Program Manual

3.0 REQUIREMENTS

3.1 General Requirements Applicable to All Requirements Paragraphs Per DOD Directive, the Contractor shall ensure all work performed under this Contract is in accordance with the requirements or Reference 2.1 through 2.43, when applicable.

3.1.1 Contractor shall provide administrative support as defined to include such items as data-entry, filing, copying, note taking and basic clerical duties, when required. The personnel shall have general computer skills/knowledge in the Microsoft Office suite, including Outlook, Word, and Excel, when required.

3.1.2 Contractor shall sign Non-Disclosure Agreements (NDAs) (see Attachment J-5), where there is exposure, possible exposure, handling of Personally Identifiable Information (PII) and business sensitive information. Additionally, DON support contractors who handle PII must receive annual PII training and shall comply with all privacy protections under the Privacy Act when handling PII.

3.1.3 The Contractor shall provide ancillary, general support in the area of various SWRMC Command and Departmental/Divisional programs and functions; and attend meetings, trainings, and conferences, when required by the COR and directed by the Contractor PM.

3.1.4 The Contractor shall gain access/maintain access to NMD, to assist with data entry, as required. The Contractor shall participate in SWRMC’s Voluntary Protective Program (VPP), and may attend VPP events, workload permitting.

3.1.5 Contractor shall have a valid driver’s license to operate Government Vehicles such as: Trucks, Vans, Sedans, and golf carts, as required by specific tasking.

3.1.6 The contractor shall gain access to Time, Attendance & Reporting (TA&R) on the NMCI Network. This program shall be utilized to input organizational time keeping. Each contractor personnel will be held accountable to enter their own time.

3.1.7 The contractor may serve as a collateral duty Records Coordinator and attend records management training, when scheduled. This duty is in support of assigned branch/division’s record management functions as delineated by DON Records Management policy and procedures.

3.1.8 The contractor’s work area shall be clearly identified to preclude any appearance of a personal service relationship between government and contractor personnel. Contractor identification shall also extend to E-Mail accounts. E-Mail and signature blocks shall clearly identify contractor personnel.

3.1.9 Specific support to be provided herein under one SWRMC Command Department/Division/Branch may also be required to support a different SWMRC Command Department/Division/Branch.

3.1.10 Contractor management shall meet with the COR weekly, in order to discuss important and unresolved issues. The contractor shall provide a recommended course of action to resolve, and the latest status for each issue identified.

3.1.11 In accordance with NMCARS 5237.102-90 Inventory of Contracted Services, Title 10, U.S.C, section 235 and 2330a, Services Contract Reporting (SCR) requirements apply to this contract. The contractor shall report required SCR data fields using the SCR section of the System for Award Management (SAM) at following web address: https://sam.gov/SAM/.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://sam.gov/SAM/.

3.1.12 For contractor program management personnel, the senior/main Program Manager (PM) shall be certified and maintain Project Management Professional (PMP) certification.

3.1.13 The contractor shall be responsible for supervising, managing, and overseeing the activities of all of the support contractor personnel, as well as subcontractor efforts used in performance of this contract. Contractor program management responsibilities shall include all activities necessary to ensure the accomplishment of timely and effective support performed in accordance with the requirements contained in this SOW, to include ensuring appropriate company policies and procedures are in place to maintain a professional, competent and productive workforce. The contractor shall provide and enforce the following company policies applicable to all support contractor personnel: timekeeping policy, break and lunch policy, cell phone and Internet usage policy, and dress code policy.

3.1.14 Contractor program management shall be readily accessible during SWRMC weekday business hours, as well as after hours during times when support is actively being provided (e.g. overtime support), to ensure all requirements, including emergent and urgent, are met, and that support contractor personnel issues are addressed promptly. Contractor program management shall return telephone calls as soon as possible, but within a maximum of four (4) business hours; and email correspondence promptly, within one (1) business day.

3.1.15 Environmental, Safety and Health

The contractor shall support SWRMC Environmental Safety and Health (ESH) program in accordance with the Occupational Safety and Health Act (OSHA), local, state and federal environmental protection requirements, and SWRMC ESH instructions, SOP’s and any other applicable guidance’s. The contractor shall provide, including but not limited to, the following support:

3.1.16 Occupational Near-Mishap/Injury/Illness Reporting;

Contractor management shall verbally report all near-mishaps, incidents, injuries, and illnesses of contractor employees related to the performance of this contract to SWRMC ESH Department Management and SWRMC Department Supervisor immediately upon becoming aware of such incident. Contractor management shall provide an incident report utilizing the NAVSEA Standard Items 009-74 form within eight (8) working hours of the incident to SWRMC ESH Department, SWRMC Department Supervisor and SWRMC COR representative.

3.1.17 Occupational Injury/Illness Documentation

Contractor management shall maintain all records, documentation and reporting requirements associated with any injuries or illnesses of contractor employees related to the performance of this contract, as required by 29 CFR 1904.

3.1.18 Environmental Safety and Health Instructions

The Contractor shall provide Contractor ESH instructions and/or written programs to SWRMC Contracting Officer Representative (COR) Department that includes but not limited to, upon request;

https://sam.gov/SAM/

3.1.18.1 Control of Hazardous Energy (LOTO) (29CFR 1915.89)

3.1.18.2 Hazard Communication Program (29CFR 1910.1200(e))

3.1.18.3 Emergency Action Plan (29CFR 1910.38)

3.1.18.4 Injury Illness Prevention Plan (Title 8, CCR section 3203) (CAL-OSHA)

3.1.18.5 Fall Protection program (29CFR 1910.140 subpart D and I) (OPNAVINSTR 5100.23)

3.1.18.6 Hazard Analysis (29CFR 1910.132(d)(1))

3.1.18.7 *Confined and Enclosed spaces (29CFR 1915, subpart B)

3.1.18.8 *Fire Safety Plan (29CFR 1915.502)

3.1.18.9 *if Contractor employee(s) embark on board vessels

3.1.19 Job Hazard Analysis

The contractor shall conduct job hazard analysis and monitoring as needed/required for contractor employees to ensure sufficient protection protocols are being utilized by contractor personnel. This analysis/monitoring includes but not limited to on-site Job Hazard Analysis (JHA), ergonomic study, industrial hygiene analysis and knowledge of SWRMC JHA’s.

Industrial hygiene analysis shall be performed or authorized by an American Conference of Governmental Industrial Hygienists (ACGIH) certified industrial hygienist. The contractor shall maintain a JHA tracking system and train all contractor personnel on JHA’s prior to any job/task being accomplished. If any differences exist between the contractor analysis/JHA and SWRMC analysis/JHA’s or instructions; the contractor shall contact the SWRMC COR office to request a conference with SWRMC EHS department. The Contractor shall review all JHA’s on an annual basis.

3.1.20 EHS Support

The contractor shall provide assistance to the SWRMC EHS program. The contractor shall participate in any EHS events, participate in self-inspections, conduct command EHS participation surveys, and promote employee involvement at SWRMC. The contractor shall participate in researching and developing opportunities to increase employee participation and awareness to support the EHS program. The contractor shall participate in EHS meetings within the department they are supporting and command EHS meetings to invigorate and sustain EHS within the SWRMC Command. The contractor shall provide their OSHA 300A report initially and annually thereafter to the SWRMC EHS office via the SWRMC COR representative. The report shall include Total Case Incident Rate (TCIR), Days Away Restricted Transfer (DART) rate data and hours worked for SWRMC. The contractor shall provide their Calendar Year (CY) quarterly TCIR and Lost Time (LT) TCIR to SWRMC EHS office via the SWRMC COR representative.

3.1.21 Mishap Prevention and Accident / Incident Investigation The contractor shall participate in SWRMC mishap prevention programs and/or processes that the contractor employees perform under the scope of this contract performance. The contractor shall support accident, incident, near miss and/or property damage investigations related to the performance of this contract or when the contractor is witness to any accident, incident, near miss and/or property damage that SWRMC is investigating. This includes but not limited to; interviews, contractor employee statements, photographs or any other process involved / included in the investigation.

3.1.22 Regulatory Compliance

Comply with applicable federal, state, and local laws, codes, ordinances, and regulations in their entirety. Any reference to a specific portion of a federal, state, or local law, code, ordinance, or regulation in this or any other item specified herein shall not be construed to mean that relief is provided from any other sections of the law, code, ordinance, or regulation.

3.1.23 Training and EHS Program Management

The contractor shall ensure all contractor employees’ are trained to implement controls to mitigate the hazards expected or potentially exposed too in performance of this contract. This training shall include applicable SWRMC instructions, operations and protocols.

3.1.23.1 Fall Protection; if contractor employees are working or expected to work in areas that are exposed to a fall hazard, the contractor shall have a fall protection program that conforms to the applicable regulatory requirements, to include a qualified fall protection competent person to analyze and develop a fall protection plan.

3.1.23.2 Confined Space; if contractor employees are working onboard vessels or any SWRMC buildings that their duties/task could include confined space entrance, the contractor shall ensure contractor employees’ have general awareness confined space training. If contractor employees’ will enter any confine space onboard a vessel, the contractor shall possess and maintain (to include current calibration) the equipment necessary to perform atmosphere testing and ensure their Competent Person (CP) (formerly known as SYCP) certifications are current in accordance with NAVSEA Standard Items 009-07. Contractor employees will not enter any shore side confined space without the necessary equipment, training and program as required by the applicable regulatory requirements. At no time shall contractor employees’ utilize a confine space certification certified by SWRMC or a Marine Chemist Certification obtained by SWRMC or any other DOD command.

3.1.23.3 Personal Protection Equipment (PPE); the contractor shall furnish all required PPE to contractor employees.

Contractor employees’ shall not acquire or utilize any SWRMC PPE, including but not limited to hard hats, safety glasses, respiratory protection, fall protection equipment or electrical protection gear. The contractor shall train all contractor employees’ on proper usage and hazard capabilities associated with each PPE issued.

3.1.23.4 Hazardous material; the contractor shall properly train their employees that use and/or are exposed to hazardous materials. The training shall include SWRMC Authorized User List (AUL) Safety Data Sheets (SDS) IAW SWRMC Instruction 5100.8 (series) and 29CFR1910.1200.

3.1.23.5 Training- Within ninety (90) days of hire, each support contractor providing direct industrial support under this contract shall obtain and maintain training/qualifications in OSHA Maritime Safety Course (10-hour)

3.1.24 SWRMC Environmental Program Support

3.1.24.1 The Contractor shall be responsible for cleanup of any spills and/or mitigation of hazards associated with the work being performed under this contract, from the ship and from the Naval Facility IAW all applicable regulations, to include Commander Navy Region Southwest Storm Water Best Management Practices Manual.

(b) The Contractor shall be responsible for the cleanliness of the work area. All waste created by the Contractor as a result of the removal, modification and installations, specified herein, shall be removed from the ship as required and at the end of each shift.

3.1.24.2 All insulation material, flooring and mastic shall be considered Asbestos Containing Material (ACM) unless it can be established by laboratory analysis, visual inspection of marking (red adhesive, red dyed cloth, stenciling or affixed metal tag on lagging) that the material does not contain asbestos. This includes all reusable covers.

3.1.24.3 The Contractor shall take a representative sample of pipe lagging from each area requiring removal within four (4) hours after receipt of oral or written orders placed against the contract for submission to a laboratory holding a current National Voluntary Laboratory Accreditation Program (NVLAP) accreditation for testing. Specify to have test results no later than five (5) calendar days.

3.1.24.4 The analysis of any waste requiring the services of a test laboratory (e.g., liquids, spent lagging, lagging pads and insulation material) shall be performed by a laboratory certified by NVLAP and competent and equipped to conduct the specific type of analysis to be performed.

3.1.24.5 All waste generated that is deemed non-hazardous after laboratory testing shall be removed from the pier daily and shall not be allowed to accumulate. Waste generated deemed hazardous shall be removed from the pier no later than the last day of the assigned performance period, and not to exceed 90 days. All waste shall be properly and legally disposed of in accordance with all applicable State, Local, Federal Regulations and Commander Navy Region Southwest Storm Water Best Management Practices Manual.

3.1.24.6 The Contractor shall comply with the San Diego County Air Pollution Control District (APCD) rules 361.141 –

361.150 or the most current APCD asbestos regulations, 40CFR61, Subpart M and the EPA Clean Air Act Applicability Determination Index. Provide one copy of each original written notification, all revised notifications and all written and electronic communications submitted to the APCD to the Supervisor Code 106 Environmental Manager prior to the start of work.

3.1.24.7 All marine coating (painting), solvent and adhesive use shall be performed per APCD regulations per APCD Rules 67.17, 67.18 and 67.21. Marine coating performed at NAS North Island shall be performed 40CFR63, Subpart II National Emission Standards for Shipbuilding and Ship Repair. Additionally all marine coating shall be performed per the appropriate SWRMC marine coating air pollution permit.

3.1.24.8 Use of SWRMC’s solvent cleaning and paint stripping tanks will be in accordance with APCD Rule 67.6.1 and the appropriate SWRMC air pollution permit.

3.1.24.9 All miscellaneous surface coating and wipe cleaning not associated with another APCD regulation shall be conducted per APCD Rule 66.1.

3.1.24.10 Any portable equipment such as abrasive blast pots and engines 50 hp or greater shall be operated and maintained in accordance with the appropriate air pollution permit to operate or certificate of registration.

3.1.24.11 All hazardous waste and excluded recyclable materials shall be managed and disposed with per the applicable sections of California Title 22, the California Health and Safety Code and the Resource Conservation and Recovery Act

(RCRA).

3.1.24.12 Any process or machinery operated by the contractor shall comply with the visible emissions standard of APCD Rule 50.

3.2 Training Division Support

3.2.1 Training Support

The Contractor shall assist SWRMC Training Division to develop, standardize and centrally manage Command personnel training requirements. The Contractor shall work with Command Departments and Supervisors to identify which training requirements are required for each specific position, and assist the Training Department in documenting, implementing and managing these training requirements to ensure they are accomplished as and when required. This will allow the Training Division to track and produce reports for Leadership regarding where each employee at the Command is at any given time with regards to their training requirements.

Additional Contractor duties shall include, but are not limited to, the following:

3.2.1.1 Document, manage the coordination of, and track Command training requirements.

3.2.1.2 Produce reports for the Command identifying personnel who have completed training, need to complete training or are delinquent on specific Command training requirements.

3.2.1.3 Send notification to employees and supervisors of upcoming and overdue Command training requirements.

3.2.1.4 Assist with the development of Command policy and procedures regarding Command training requirements. The Contractor shall submit written policies regarding training requirements to a Government civilian with the proper authority for review and formal approval.

3.2.1.5 Assist with the management and assignment of classroom reservations.

3.2.1.6 Provide training helpdesk support as needed.

3.2.1.7 Create, distribute, and collate training evaluations.

3.2.1.8 Prepare briefs on training metrics.

3.3 Finance Support

3.3.1 Finance Administrative Support

The Contractor shall provide a full range of administrative support services required to carry out the duties and responsibilities of the SWRMC Finance Department. Work activities shall be performed in the following areas:

Office Management Support; Financial Improvement Audit Readiness (FIAR) support; Document Processing & Maintenance support; Program support and Training and Meeting Materials preparation.

3.3.1.1 Office Management Support

The Contractor shall provide support to include, but not limited to, the following:

3.3.1.1.1 The Contractor shall perform administrative functions, such as responding to data calls, tracking/compiling, metrics, filing, printing, copying, scanning, saving files on network, uploading files, downloading financial data, preparing financial reports, maintaining email distribution lists to include: telephone roster, personnel emergency lists, work schedules, Finance Department rosters, and updating POC lists, prepare and process all in-house and official correspondence for routing and signature,

3.3.1.1.2 Manage office supply room to include creating spreadsheet to verify current stock levels, and when stock needs to be ordered. Ensure office supplies are within required levels, and not over and/or under-purchased.

3.3.1.1.3 Prepare orders for office supplies when levels are low or as requested by Department Head or Deputy.

3.1.1.1.4 Manage conference room schedule, and Outlook schedules as needed.

3.1.1.1.5 Open all incoming mail and distribute to appropriate personnel.

3.1.1.1.6 Provide administrative assistance to Comptroller and Deputy Comptroller.

3.1.1.1.7 Assist all Finance Divisions with various administrative tasks, as required.

3.3.1.2 Financial Improvement Audit Readiness (FIAR) Support

The Contractor shall provide support to include, but not limited to, the following:

3.3.1.2.1 Prepare, process, track and file DD577 forms and other documents required for funds certification.

3.3.1.2.2 Prepare, process, track and file letters of “Delegation of Authority”.

3.3.1.2.3 Record funding documents in the document tracking system.

3.3.1.2.4 Review funding documents for required supporting documentation.

3.3.1.2.5 Review funding documents to ensure correct addressing, unit identification code (UIC) identification, required statements, etc., are included.

3.3.1.2.6 Scan and file electronic and hardcopy funding documents.

3.3.1.2.7 Retrieve filed documents.

3.3.1.2.8 Maintain files in an organized fashion.

3.3.1.2.9 Collect and compile Key Supporting Documents (KSDs) as required to support internal audit testing, external audit testing, compliance with Corrective Action Plans (CAPs), and other deliverables as required.

3.3.1.2.10 Provide business/technical area expertise to assist in the documentation and implementation of Business Process Improvements.

3.3.1.2.11 Assist with analysis, maintenance and improvements in performance measurements and metrics.

3.3.1.2.12 Prepare briefing materials/issue papers/point papers/ad hoc reports to support FIAR processes within testing areas.

3.3.1.2.13 The contractor shall provide recommendations to the Government Financial Leadership for improvements.

3.3.1.2.14 Provide monthly status and reports as required for metrics.

3.3.1.3 Document Processing/Maintenance Support

3.3.1.3.1 Manage SWRMC Incoming Mailbox to include: moving emails to the appropriate box (e.g.

unprocessed, acceptance, reimbursable, invoices, etc.)

3.3.1.3.2 Print all funding documents and review for missing or inaccurate data prior to forwarding to Financial Technicians for processing.

3.3.1.3.3 Process all incoming/outgoing funding documents, including but not limited to: NAVCOMPT 2276s (NC2276s), NAVCOMPT 2275s (NC2275s), Military Interdepartmental Purchase Requests (MIPRs) and Project Directives, and forward to appropriate Financial Technicians and analysts for processing.

3.3.1.3.4 Manage physical incoming mailbox to include processing all incoming/outgoing (reimbursable and direct cite documents) 2275, 2276, DD1149, MIPR, and Project Directive funding documents. Review all documents for missing or inaccurate data prior to forwarding for acceptance signature.

3.3.1.3.5 Upon signature, scan and email funding document acceptances/rejections to designated recipients.

3.3.1.3.6 Analyze all funding documents for validity and technical accuracy; confirm appropriation and other accounting requirements.

3.3.1.3.7 Review all funding documents to determine signature authentication and ensure necessary supporting documentation is provided.

3.3.1.3.8 Scan and email funding document acceptances/rejections to designated activities and points of contacts (POCs).

3.3.1.3.9 Maintain all current year and prior year incoming/outgoing funding document logs, input all direct cite funding documents, input and verify cumulative totals are correct for all Intermediate “I”-level and Depot “D”-Level outgoing documents.

3.3.1.3.10 Maintain tracking system for “acceptances needed” on all outgoing funding documents.

3.3.1.3.11 Maintain weekly status list to notify Financial Technicians and analysts of pending acceptances.

3.3.1.3.12 Maintain and distribute activity POC log when changes are made.

3.3.1.3.13 Identify ship and technician for “Final Status of Funds” documents and distribute accordingly.

3.3.1.3.14 Maintain all physical and electronic files for all funding documents, ensuring all documents are filed correctly, with supporting documentation.

3.3.1.3.15 Collect data on management identified categories of documents processed

3.3.1.3.16 Track Urgent and Casualty Report (CASREP) documents.

3.3.1.3.17 Assist with Reimbursable Authorization Forms (RAFs) and Work Breakdown Structures (WBSs) for reimbursable documents.

3.3.1.3.18 Print all business cards for Finance Department personnel.

3.3.1.3.19 Responsible for Final Status of Funds documents by identifying the technician and ship, logging on Final Status of Funds spreadsheet, copying and giving to Deputy Comptroller for distribution to technician for processing. Upon return of completed spreadsheet, update log, scan, and file in appropriate folders both physically and electronically.

3.4.1.3.20 Prepare new employee desks with basic supplies from departmental list

3.3.1.3.21 Create Department Supply list,. research Job Material List (JML’s), create JML Spreadsheet based on reoccurring orders, provide order supply list to Purchase Card Holder for pricing, create JMLs in Material (MAT) and Material Requisition (MRQT) system, provide to card holder for review and ordering. Will require access to these systems.

3.3.1.3.22 Research and balance Materials in Log/OneTouch/MAT/MRQT/COST/SABRS. Will require read-only access.

Provide Key Supporting Documents (KDSs) to analysts to make corrections in systems.

3.3.1.3.23 Create and track a weekly Excel list from the commitment report by external command. On a weekly basis, email and/or call the external command points of contact (POC) on obligation status of external contracting action. Have the external command POC email the signed, awarded contract & provide to our analysts. If awarded, and available funds still in commitments, get concurrence from external command to recoup the residual funds. Provide financial system support to analysts to create funding documents to recapture.

3.3.1.3.24 CFMS Validation. Review documents in CFMS and make sure appropriate documentation is uploaded.

Contract mod and/or draft, Funding Document Request (FDR), other supporting documentation as required. Ensure Log matches CFMS.

3.3.1.3.25 Assist Financial Analysts with preparing incoming document for signature

3.3.1.3.26 Provide monthly status and reports as required for metrics.

3.3.1.4 Program Support

3.3.1.4.1 The Contractor shall also provide internal financial support to other members of the Finance Department and assist with other duties such as document research and analytical assignments, Reimbursable Work Order Performer (RWO- P) reimbursement funding document acceptance, tracking and reporting.

3.3.1.4.2 Support preparations for audits and other inspections. Assist Financial Improvement Audit Readiness (FIAR) with gathering and compiling Key Supporting Documentation (KSDs) for testing and support of Corrective Action Plans (CARs).

3.3.1.4.3 Prepare financial documents with all required supporting documentation for the proper Government signatures.

3.3.1.4.4 Assist, maintain and update command instructions, Standard Operating Procedures (SOPs), directives, and references related to Finance.

3.3.1.4.5 Provide administrative support to Government Travel Card Program.

3.3.1.4.6 Provide administrative support to Government Purchase Card Program.

3.3.1.4.7 Provide monthly status and reports as required for metrics.

3.3.1.5 Training and Meeting Materials Preparation

The Contractor shall:

3.3.1.5.1 Prepare documentation and handbooks.

3.3.1.5.2 Schedule and coordinate monthly training sessions for Project Managers (PMs) and Shipbuilding Specialists (SBSs).

3.3.1.5.3 Make copies of handouts and assemble.

3.3.1.5.4 Document process flows through Visio, Powerpoint, and other common programs as required

3.3.1.5.5 Update new employee handbook with departmental revisions

3.3.1.5.6 Create Funds Manager Training Notebooks. Coordinate and communicate with Printing Lab to obtain quotes, and work with C600 to get quotes approved & funded. Pick up notebooks from Printing Lab.

3.3.2 Systems/Reporting Digital Capabilities Transformation

This position is located in the Financial Systems Division. The Contractor shall retrieve data from financial systems to create daily reports. The reports are used by all Departments to identify discrepancies and manage their budgets. Attention to detail is required. As new requirements are identified, the Supervisor will assign the requirement to write code for existing programs. The Contractor shall also provide internal financial systems support to other members of the Finance Department and assist with other duties such as document research, ad hoc report generation, and analytical assignments.

The Contractor shall provide support to include, but not limited to, the following:

3.3.2.1 Major Duties and Responsibilities

The Contractors is responsible for developing, modifying and producing SWRMC’s Financial Reports which are used by SWRMC; Commander, U.S. Pacific Fleet (COMPACFLT), Commander, Naval Surface Force, U.S. Pacific Fleet (SURFPAC), Commander, Naval Air Forces, U.S. Pacific Fleet (AIRPAC), NAVSEA, CNRMC and other external activities.

3.3.2.1.1 Existing reports include: Redbook, Command Financial Summary, Ship Maintenance Report, Reimbursable Status Report, VAMOSC, and Depot Maintenance Report.

3.3.2.1.2 Use financial systems including SABRS, SMARTS, ADVANA Platform Tools, SUPDESK, COST, CFMS-C, Navy ERP OnePay QMF, and local records to develop queries and financial reports.

3.3.2.1.3 Perform analysis of financial transactions posted in MSE, SABRS, SMARTS, CHOOSE, Navy ERP, Advana Platform Tools, and locally produced records and documents. This analysis requires knowledge of financial accounts, processes and transactions to reconcile postings between systems, to identify problem transactions, and to identify cause and corrective action.

3.3.2.1.4 Respond to various data calls. Perform all research and analysis necessary in order to provide the information requested and respond in the designated format.

3.3.2.1.5 Support Finance Department personnel with computer systems support. Utilize knowledge of finance and computer-based tools including Microsoft Office including Excel and Access Macros/VBA, and Adobe Acrobat. Develop and maintain individual spreadsheets, analysis tools, databases & forms, and Advana Platform Tools.

3.3.2.1.6 Assist other divisions with various finance-related administrative-type tasks, as needed.

3.3.2.2 Knowledge Preferred for the Position

3.3.2.2.1 Journeyman-level understanding of accounting systems, policies, and procedures in performing the examination, verification, and maintenance of accounts and accounting data.

3.3.2.2.2 Knowledge and understanding of the relationship between appropriations and subsidiary accounts.

3.3.2.2.3 Journeyman-level knowledge of automated accounting systems, such as SABRS, NAVY ERP and CFMS-C;

Contractor shall be able to recognize errors, reconcile accounts, and run reports.

3.3.2.3 Skills Preferred for the Position

3.3.2.3.1 Skill in using SABRS, SMARTS, NAVY ERP, CFMS-C, OnePay, QMF, CHOOSE, Wide Area Workflow (WAWF), ADVANA Platform Tools, and any other system identified as necessary.

3.3.2.3.2 Skill in using Microsoft Office applications, with advanced skills in Excel and Access including Macros and

VBA.

3.3.2.3.3 Ability to analyze, evaluate, and review budget and program issues, financial data, and reports to provide recommendations.

3.3.2.3.4 Ability to communicate professionally and effectively in both oral and written form.

3.3.2.3.5 Organized work habits, self-motivated, customer-service oriented, with proactive planning skills.

3.3.3 Command Travel Service Representative

The Contractor shall provide a full range of support services required to carry out the duties and responsibilities of the SWRMC Finance Department, Government Travel Branch.

The Contractor shall provide support to include, but not limited to, the following:

3.3.3.1 Review travel authorizations for completeness and accuracy.

3.3.3.2 Review travel vouchers for completeness and accuracy.

3.3.3.3 Communicate with travelers to ensure required documentation is included in travel authorizations and vouchers, respond to all customer inquiries within (1) business day and monitored until resolved. Keep Travel Branch Head informed of any significant issues.

3.3.3.4 Assist travelers in the preparation of travel authorizations to ensure accuracy prior to routing for review and certification.

3.3.3.5 Assist travelers in the preparation of travel vouchers to ensure accuracy prior to review and authorization. This includes printing all required supporting documentation.

3.3.3.6 Assist customers with generating passport applications and ensuring customers have complete package prior to attending appointments with PSD. Prepare the letter to the State Department and DS-11/DS-82 for the Travel Branch Head’s signature. Set appointment times for the customer to pick up documentation prior to their appointment with PSD.

3.3.3.7. Facilitate over the counter operations. Provide support answering the phones, taking messages, and relaying information across the section. Provide information to customers checking-in and checking-out of the Command and ensure process is facilitated through Command appointed Organizational Defense Travel Administrators (ODTAs) and Agency Program Coordinators (APCs).

3.3.3.8 Support documentation retention through use of TWMS or approved filing processes.

3.3.3.9 Assist travelers with Defense Travel Systems (DTS) issues and questions.

3.3.3.10 Assist AO and CO with preparing documents for PACFLT and FIAR audits.

3.3.3.11 Provide support in the review and assist in the maintenance and creation of Government Travel Branch Standard Operating Procedures (SOPs).

3.3.3.12 Assist in the maintenance, creation, and distribution of travel related spreadsheets and workload reports.

3.3.3.13 Generate and distribute travel reports to members of the section.

3.3.3.14 Assist with records management and document retention processes. Assist the section in the requesting and maintaining required training certificates and forms from DTS appointed officials.

3.3.3.15 Assist the section in facilitating KATA and process improvement related projects.

3.3.3.16 The contractor shall have a minimum requirement of 1-year of government travel experience dealing with temporary duty (TDY) travel.

3.3.3.17 The Contractor shall apply working knowledge of laws and regulations pertaining to travel and the GTCC program, including DoD FMR, DoN Travel Card Program and the DoD JTR. The Contractor shall effectively navigate applicable software and systems, such as Defense Travel System (DTS), GTCC Software, IntelliLink, and Microsoft applications.

3.3.3.18 The Contractor shall act as the Agency Program Coordinator (APC) and effectively manage the GTCC Program.

In order to be delegated as an APC, the Contractor shall complete training courses required by Government Travel Charge Card Regulations: Authorized by DoDI 5154.31, Volume 4 and NAVSUP Instruction 4650.7 (Navy Policies for Operation and Management of the Government Travel Charge Card). The Contractor shall provide customer service as an APC. The Contractor shall ensure all customer inquiries are responded to within one (1) business day and monitored until resolved.

3.3.3.19 The Contractor shall process check-in and check-out requests for new, transferring and departing employees. The Contractor shall maintain required documentation per DoDI 5154.31, Volume 4 and NAVSUPINST 4650.7.

3.3.3.20 The Contractor shall monitor and process GTCC Individually Billed Accounts (IBAs) and Centrally Billed Accounts (CBAs) account information and activities. The Contractor shall monitor and analyze the GTCC online system and IntelliLink reports for misuse, abuse and delinquencies. The Contractor shall take appropriate action based on guidance from Travel Branch Supervisor.

3.3.3.21 The Contractor shall complete the Dormant Accounts Review – Quarterly (DARQ) for Travel. Contractor shall provide accurate analysis, update the DARQ tool, and prepare DARQ packages that fully support audit requirements.

3.3.3.22 Provide monthly status and reports as required for metrics

3.4 Business Operations Support

SWRMC Business Operations provides a broad range of support services to assist, support, and execute command programs and initiatives including: communications; business case analysis; program/policy implementation and execution; command awards; inspection planning, execution, and follow up; data call support; public affairs support; multimedia support including photographs, videos, print, and Microsoft and Adobe media; briefings; strategic planning; program management; command travel coordination; DTS support; travel authorization certification; travel voucher authorization; no cost TDY orders;

passport support; and other projects within scope of this task order. (Authorization must be obtained from the NAVSEA Office of Corporate Communication, SEA 00D, before the start of any video production or project. Contact the Southwest Regional Maintenance Center’s Procuring Contracting Officer for the details that need to be contained in the approval request to SEA 02.

3.4.1 Management Analyst Support

The Contractor shall provide a full range of support services required to carry out the duties and responsibilities of the SWRMC Business Operations Division, Management Analyst Group.

3.4.1.1 Develop and write articles that reflect SWRMC's support of the fleet and its mission.

3.4.1.2 Schedule appointments, conduct interviews, and write articles for the Command.

3.4.1.3 Ensure a selection of cross-functional articles are available for the monthly newsletter.

3.4.1.4 Attend Departmental meetings, to include Fleet Tech Assist (FTA), Production, Waterfront Operations and others as requested, in order to gather information on possible stories for the Command.

3.4.1.5 Provide meeting notes and ideas to Government personnel within one (1) business day of meeting conclusion.

3.4.1.6 Prepare Prospective Commanding Officer (PCO) brief templates for SWRMC front office, upon request.

3.4.1.7 Maintain Command PCO brief; update as required.

3.4.1.8 Ensure all data is accurate, with zero typographical errors, and has appropriate photographs of…