SOW_Revised_7-14-16.docx

Attachment 1 Statement of Work for Anger Management, Grief, Parenting and Other Counseling Court Services and Offender Supervision Agency (CSOSA) Community Engagement Achievement Centers (CEACs)

1.0 BACKGROUND

The Court Services and Offender Supervision Agency (CSOSA) is an independent, executive branch Federal Agency, established under Section 11232 of the National Capital Revitalization and Self-Government Improvement Act of 1997. The Agency is responsible for the functions relating to probation, parole, and offender supervision in the District of Columbia. The mission of the CSOSA is to increase public safety, prevent crime, reduce recidivism, and support the fair administration of justice in close collaboration with the community.

CSOSA supervises offenders by assessing each offender’s risk and needs in order to develop individualized intervention plans. Intervention plans integrate risk containment and behavioral interventions for offenders who present a high risk of additional criminal activity. Community Supervision Services (CSS) personnel consist primarily of Community Supervision Officers engaged in risk assessment, surveillance and case management activities for offenders on probation, parole, and supervised release. Community Justice Programs (CJP) personnel consist predominately of intervention specialists who offer specialized needs assessment and interventions to address criminal thinking, anger management, peer associations, substance abuse, educational level, and employability among offenders on probation, parole, and supervised release.

CSS and CJP personnel work together to assess offender risk/needs, write intervention plans, and implement interventions prescribed in these plans. The case plans focus on improving offender’s fundamental stability in the community and prescribe targeted interventions to address thinking and decision making, cognitive distortions and errors that contribute to criminal activity, interpersonal problem-solving skills, anger control, social skills (including peer associations), substance abuse, education, and employment.

The Community Engagement Achievement Centers (CEACs) designed program to offer stabilization, behavioral intervention(s), skill-building services, and supportive resources through integrated case planning and performance-based matriculation. In addition, CEACS serve as an enhanced risk containment strategy by integrating tenets of supervision with orientation activities (assessment and case planning), individual and small-group motivational engagement, staged transition support services and behavioral interventions at various CSOSA field sites.

CEACs’ interventions and services are guided by evidenced-based and promising practices aimed to diminish adverse thinking patterns and behaviors among high risk offenders. Evidence-based programs that may reduce the risk associated with these needs typically embrace cognitive behavioral interventions and treatments that target individuals’ thoughts, choices, and attitudes associated with frequent anger incidents and criminal behavior. These interventions help individuals recognize behaviors that risk further involvement with the criminal justice system, develop new strategies for coping with problems, resist negative peer pressure, and be mindful of the perspectives and emotions of others. Cognitive behavioral interventions can be delivered within classroom settings or treatment settings where providers use intensive feedback and instruction coupled with role play and rehearsal.

Offenders assigned to participate in CEAC programming are required to report to a CSOSA field unit for programming up to four days per week until he or she completes the objectives and goals of the Integrated Case Plan (ICP) or becomes employed or involved in a productive activity such as a vocational program.

2.0 SCOPE OF WORK

This SOW consists of 9 tasks:

This performance work statement seeks cognitive behavioral counseling intervention for offenders who are referred to CSOSA personnel for anger management, criminal thinking, grief, and parenting/family reunification. This performance work statement also seeks behavioral health, families of mentally ill client, peer support, and credible messenger support groups.

3.0 TASKS

Task 1: ANGER MANAGEMENT GROUPS

The contractor shall facilitate anger management groups. The Contractor shall facilitate groups using a cognitive-behavior intervention -based curriculum that possesses demonstrated effectiveness in achieving the following goals:

· Decrease frequency and intensity of expression of angry feelings

· Increase ability for coping with angry feelings in a constructive way that enhances daily functioning.

· Improve awareness and understanding of anger: How it is triggered and its consequences.

· Access and accept a greater range of emotions with more flexibility and ability to express these emotions constructively.

The Contractor shall deliver services from a manual based curriculum that is heavily influenced by evidence-based practices.

Each offender referred to participate in these groups should receive a minimum of 40 hours of anger management group intervention services. Generally, unless directed otherwise by the Government, the contractor shall deliver these groups in two hour sessions, two times per week, at up to 4 locations. The government anticipates a need for 416 sessions per year.

The Contractor shall provide all personnel necessary to provide these services in accordance with the terms, conditions and specifications contained in this contract.

Task 2: CRIMINAL THINKING INTERVENTION GROUPS

The contractor shall facilitate criminal thinking groups. The Contractor shall facilitate groups using a cognitive-behavior intervention-based curriculum that possesses demonstrated effectiveness in achieving the following goals:

· Significantly reduce or eliminate association with criminal friends.

· Learn to manage existing pro-criminal relationships by reestablishing boundaries to reduce risk for recidivism.

· Develop a greater understanding about peer group; how peers influence and interact with personal behavior to effect lifestyle quality.

· Develop a meaningful, pro-social support network.

· Terminate all criminal behavior, even if it results in peer conflict.

· Adopt and consistently support pro-social values and behaviors that are beneficial to the community, family, and others.

The Contractor shall deliver services from a manual based curriculum that is heavily influenced by evidence-based practices.

Each offender referred to participate in these groups should receive a minimum of 40 hours of criminal thinking group intervention services. Generally, unless directed otherwise by the Government, the contractor shall deliver these groups in two hour sessions, two times per week, at up to 4 locations. The government anticipates a need for 416 sessions per year.

The Contractor shall provide all personnel necessary to provide these services in accordance with the terms, conditions and specifications contained in this contract.

Task 3: GRIEF AND LOSS GROUPS

The contractor shall facilitate grief and loss groups. The Contractor shall facilitate groups using a cognitive-behavior intervention -based curriculum that possesses demonstrated effectiveness in achieving the following goals:

· Increase understanding of grief and loss

· Accept responsibility for change

· Correct irrational thinking relating to past grief and loss

· Deal with uncomfortable feelings resulting from grief or loss

· Decrease extreme grief and loss

The Contractor shall deliver services from a manual based curriculum that is heavily influenced by evidence-based practices.

Each offender referred to participate in these groups should receive a minimum of 8 hours of grief and loss intervention services. Generally, unless directed otherwise by the Government, the contractor shall deliver these groups in one hour sessions, one time per week, at up to 4 locations. The government anticipates a need for 208 sessions per year.

The Contractor shall provide all personnel necessary to provide these services in accordance with the terms, conditions and specifications contained in this contract.

Task 4: PARENTING AND FAMILY UNIFICATION GROUPS

The contractor shall facilitate parenting and family reunification groups. The Contractor shall facilitate groups using a cognitive-behavior intervention based curriculum that possesses demonstrated effectiveness in achieving the following goals:

· Improve parent-child interactions.

· Bring about a positive family atmosphere.

· Manage relationships with family members by establishing boundaries to reduce risk of recidivism

· Gain a greater understanding about how family interactions affect behavioral choices

· Develop and maintain healthy relationships with family members

· Communicate needs or wishes to family members in a constructive manner The Contractor shall deliver services from a manual based curriculum that is heavily influenced by evidence-based practices.

Each offender referred to participate in these groups should receive a minimum of 8 hours of parenting/family reunification intervention services. Generally, unless directed otherwise by the Government, the contractor shall deliver these groups in one hour sessions, one time per week, at up to 4 locations. The government anticipates a need for 208 sessions per year.

Task 5: BEHAVIORAL HEALTH SUPPORT GROUPS

The contractor shall facilitate behavioral health support groups. The contractor shall facilitate weekly support groups for clients living with mental illness in which clients learn from each other’s experiences, share coping strategies, and offer each other encouragements and understanding. The group process shall be designed to achieve the following goals:

· Learn when and how to disclose mental health challenges to others

· Understand your diagnosis

· Find a mental health professional

· Develop strategies to pay for medications

· Maintain positive relationships with family or significant others

· Take care of physical health and hygiene needs

· Secure stable housing

· Understand health insurance options

· Understand what to do in a crisis

This group will be open to any client diagnosed with mental health disorder(s). Participation in support groups is voluntary and it is an open-ended process, therefore, no limit to the number of hours clients can attend these sessions. Generally, unless directed otherwise by the Government, the contractor shall deliver these groups in one hour sessions, one time per week, at up to 2 locations. The government anticipates a need for approximately 104 sessions per year.

Task 6: SUPPORT GROUP FOR FAMILIES OF MENTALLY ILL CLIENTS

The contractor shall facilitate support groups for families of mentally ill clients. The contactor will shall facilitate confidential and safe groups of families who live with mental health challenges by using their collective lived experiences. The group process shall meet the unique needs of the families who are supporting mental health challenged clients involved with the criminal justice system. The group process must be designed to achieve the following goals:

· Learn to help a family member with mental illness

· Maintain personal health and wellness

· Maintain a healthy relationship

· Be prepared for a crisis

· Learn how to call 911 and talk with police regarding your family member

· Handling the arrest of a family member

· Supporting recovery

This support group shall be open to any family member or care giver of mental health challenged clients. Participation in support groups is voluntary. Support group is an open-ended process, therefore, no limit on the number of hours clients can attend these sessions. Generally, unless directed otherwise by the Government, the contractor shall deliver these groups in one hour sessions, one times per week, at up to 2 locations. The government anticipates a need for up to 104 sessions per year.

Task 7: PEER SUPPORT GROUPS

The contractor shall facilitate peer support groups. The Contractor shall facilitate support groups using Motivational Interviewing Methods and Cognitive Behavioral Interventions. The support group shall be designed to address unique needs of re-entrants and community supervision clients who are seeking support for their return to the community and their ability to remain crime free. The support group shall focus on achieving the following goals:

· Establish and maintain meaningful, positive peer support group

· Develop a meaningful and reliable network of peers that shares and supports a healthy lifestyle and self-respect

· Terminate relationships with peers who are involved with criminal behavior

· Increase a sense of ease and confidence in various social situations

· Improve ability to effectively express personal opinions, desires, and feelings without antagonizing or alienating others

· Develop essential social skills necessary to communicate in a constructive manner

· Develop strategies to identify and engage in safe, healthy leisure-time activities

This support service shall be open to all re-entrants and clients who need added support in remaining in the community. Participation in support groups is voluntary. Support group is an open-ended process; therefore, no limit to the number of hours clients can attend these sessions. Generally, unless directed otherwise by the Government, the contractor shall deliver these groups in one hour sessions, one times per week, at up to 3 locations. The government anticipates a need for up to 156 sessions per year.

Task 8: “CREDIBLE MESSENGER” SERVICES

The contractor shall facilitate “credible messenger” support groups in which clients are paired with successful returning citizens in order to practice strategies and skills to avoid high risk situations and criminal associates . The Contractor shall facilitate groups using a structured evidence based anti-violence model. In addition, the contractor shall work with local community residents, community organizations, and the public to promote safer streets and new community norms where violence and criminal activities are not accepted. The contractor shall possess demonstrated capacity to connect and work with the most vulnerable communities and individuals and serve as informal liaison between those communities and CSOSA in order to achieve the following goals:

· Reduce risk for clients engaging in retaliatory violence

· Help prevent future violence by working with victims and their families and friends

· Develop and strength linkages to communities and follow-up services to clients

· Identify, practice and implement new strategies for distance self from criminal peers

· Identify high-risk situations that could lead to participating in criminal behavior and develop a written prevention plan for these high-risk situations

· Mobilize community residents and community organizations through community events to raise awareness about violence and its larger impact

· promote community norms that embrace non-violence

This support service shall be open to all re-entrants and clients who need added support in remaining in the community. Generally, unless directed otherwise by the Government, the contractor shall deliver a total of up to 3, 1 hour sessions. The government anticipates a need for up to 156 sessions (combination of group and individual sessions) per year. In addition, the contractor shall organize up to 12 community events per year in response to increase in violence in certain communities and/or to promote safer streets and development of new community norms of non-violence.

Task 9: Entrepreneurship Discovery Group

The contractor shall assist clients in understanding how to use their innate skills to enhance/promote entrepreneurship ideas. The Contractor shall facilitate groups using a structured curriculum designed to strengthen skills necessary to start and sustain a small business. The curriculum shall be responsive to the unique challenges faced by persons involved in the criminal justice system. The contractor shall possess demonstrated effectiveness in achieving the following goals:

· Empower clients to realize and maximize their potential to become entrepreneurs

· Oral presentation skills

· Develop a plan of action

This group service shall be open to all re-entrants and clients who have expressed interest in starting a small business and meet the participant criteria for the group. The group will be open to all clients who are interested in starting a small business. Generally, unless directed otherwise by the Government, the contractor shall deliver these groups in 1.5 hour sessions, one times per week, at up to 2 locations. The government anticipates need for up to 104 sessions per year.

4.0 INSPECTION AND ACCEPTANCE

4.1 PLACE OF INSPECTION AND ACCEPTANCE

Inspection and acceptance of all work performance, reports and other deliverables under this task order shall be performed by the CEACs.

4.2 SCOPE OF INSPECTION

All deliverables will be inspected for content, completeness, accuracy and conformance to requirements stated herein. The scope and nature of this inspection will be sufficiently comprehensive to ensure the completeness, quality, and adequacy of all deliverables.

The Government requires a period not to exceed ten (10) work days after receipt of final deliverable items for inspection and acceptance or rejection.

4.3 BASIS OF ACCEPTANCE

The basis for acceptance shall be in compliance with the requirements set forth herein, the contractor’s proposal and other terms and conditions of the contract.

5.0 DELIVERABLES

Specifically, the Contractor shall deliver the following:

(a) Ongoing weekly or twice-a-week therapeutic group sessions for a maximum of 20 offenders.

(b) Within two working days of each group session, provide a synopsis of the session conducted from the cognitive –behavioral model consisting of the names of offenders expected to attend, the names of offenders who attended, the session date, notes on each offenders degree and quality of participation, detailed content information, desired goals and objectives as well as identified resources utilized in formulating the curriculum.

(c) Contractor shall meet weekly with CEAC Coordinator(s) to discuss group objectives and goals, group facilitation, curriculum content, and participants’ progress.

(d) Contractor shall meet with the COR on a quarterly basis to conduct a services review. The service review will take approximately 2.0 hours per quarter.

(e) Contractor shall provide a Certificate of Completion for all participants who satisfy the criteria for grief counseling completion.

CLIN Structure for all Requirements

· Group And Individual Service

· Community Events

Up To 156

1 Hour

All pricing shall be submitted as per session price and total per each intervention service area that include all cost associated with provide intervention service area. This is a firm fixed pricing contract. Any other cost or formats submitted by Offerors will not be evaluated.

1. Behavioral Health Groups (Base + 4 options)

1. Family Support Groups (Base + 4 options)

1. Peer Support (Base + 4 options)

1. Credible Messenger Services (Base + 4 options)

1. Entrepreneurship Groups (Base + 4 options)

5.1 DELIVERABLES SUMMARY

6.0 PERIOD OF PERFORMANCE

The period of performance (POP) is for a base year of twelve (12) months and four (4) 12-month option years from October 1, 2016 through September 30, 2021. This base year’s POP is from October 1, 2016 through September 30, 2017. The table below identifies the contract periods:

All options will be exercised at least 30 days prior to the scheduled start of the next option year unless the following exception occurs:

· The exercising of the option would result in the obligation of funds that are not available in the fiscal year in which the contract would otherwise be completed.

In that circumstance, the Contracting Officer may exercise the option beyond the contract completion date.

7.0 ADMINISTRATION AND OTHR MATTERS

7.1 CONTRACTING OFFICER (CO) CONTRACTING OFFICER REPRESENTATIVE

CSOSA Office of Procurement Community Engagement Achievement Centers (CEACs) ATTN: Crandell McDonald Walter Hagins 633 Indiana Ave NW, 8th Floor 1230 Taylor Street, NW Washington, DC 20004 Washington, DC 20011 Telephone: (202) 220-5795 Telephone: (202) 220-5483 Crandell.mcdonald@csosa.gov walter.hagins@csosa.gov

7.2 CONTRACTING OFFICER’S REPRESENTATIVE (COR) RESPONSIBILITIES

The contracting Officer will appoint a COR in writing after award. The COR will receive for the Government, all invoices for the order. The COR will provide no supervisory or instructional assistance to contractor personnel.

The COR is not authorized to change any of the terms and conditions of the order. Changes in the scope of work will be made only by the CO by properly executed modifications to the order.

8.0 LICENSURE and CERTIFICATION

Within ten (10) working days of the contract award, the Contractor shall provide the Contracting Officer and Contracting Officer Representative (COR) with copies of current licensure, certification and comprehensive credentials of all personnel who will be assigned to perform services under this contract.

Thereafter, the Contractor shall maintain current licensure and certification required to perform the services outlined within the Scope of Work. Upon request from the COR, the Contractor shall provide copies of the required licenses and certifications. The contractor’s failure to maintain current licensure and/or certification will result in immediate removal of unqualified personnel, and may result in suspension of contractor services until appropriate licensure is obtained.

9.0 CONTRACTOR PERSONNEL

9.1 PROJECT MANAGER

All contractors and/or contract personnel selected for this contract shall be professionally qualified and personally reliable. All contractors and/or contract personnel shall:

(a) Be a citizen of the United States of America or be otherwise lawfully permitted to reside in the United States and possess a valid work permit.

(b) Be at least 21 years of age and must be able to withstand physical demands of the job and capable of responding to emergency situations.

(c) Be able to clear the Government’s background investigation. (See Section 7.4 below)

(d) Be able to speak, read, and write the English language fluently.

(e) Be a graduate of an accredited institution.

(f) Have the requisite educational and professional experience outlined for the positions and services that they wish to provide as outlined in section 1.12.

(g) Follow federal, state, county and local requirements for licensing, certification, and credentialing and all other applicable regulations regarding provision of services described in this contract.

(h) Maintain licensure, certification and credentialing throughout the contract period of performance and shall comply with any subsequent revisions or additions to the standards for medical, mental health, or therapeutic service providers.

(i) Be deemed drug free by the Government before being hired to perform services under this contract, and

(j) Submit to pre-employment, random, and reasonable suspicion drug testing by the Government. All contract personnel shall be drug-free before being hired to perform services and shall remain drug-free throughout the provision of services under this contract.

9.2 Qualified Personnel

The contractor shall provide all personnel necessary to provide these services for each task in accordance with the terms, conditions and specifications contained in this contract.

The development of these skills among offenders participating in the CEACs requires one to have-

1. Documented experience in working with offender populations

2. Capacity to train offenders in various behavioral health techniques to achieve and sustain calmness as well as physical, mental, and emotional health

In addition, The Contractor may only provide therapeutic counseling (applies to TASKS 1 through 4) under this contract using licensed personnel. All unlicensed personnel must work under the supervision of a licensed personnel, who shall present at each group session.

· A Master’s degree or higher in the behavioral services and/or clinical practices from an accredited graduate program, and

· A full, current, and unrestricted license to practice as a professional counselor or an independent clinical social worker in the District of Columbia or a state, territory or Commonwealth of the United States

· At least three (3) years of verifiable work experience as a licensed practitioner.

(b) Peer Support Group Facilitators

(1) Lived experience in the specific topic area

(2) Demonstrated positive re-integration in the community

(3) Documented training in peer-to-peer support group facilitation

(c) Credible Messenger

(1) Organizations with demonstrated capacity to connections and work with the most vulnerable individuals and communities

(2) Demonstrated skills in serving as informal liaison between those vulnerable communities and a community corrections agency/organization.

9.3 Key Personnel

The contractor shall provide qualified personnel to perform all requirements specified in this task order. The contractor’s team shall have the breadth of required experience necessary for services in accordance with this SOW.

10.0 GOVERNMENT FURNISHED PROPERTY (GFP)

11.0 GOVERNMENT FURNISHED INFORMATION (GFI)

11.0 GOVERNMENT HOLIDAYS

CSOSA personnel observe the following days as holidays; and any other day designated by Federal statute, by Executive Order or by the President’s proclamation.

New Year’s Day Martin Luther King’s Birthday Presidents’ Day Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

If a holiday falls on Sunday, the following Monday will be observed as the legal holiday.

When a holiday falls on a Saturday, the preceding Friday is observed as a legal holiday by U.S. Government agencies. Also included would be any day specifically declared by an Executive Order from President of the United States of America as a national holiday.

Other Pertinent Information or Special Considerations:

12.0 IDENTIFICATION OF NON-DISCLOSURE REQUIREMENTS

13.0 CONTRACTOR FURNISHED PROPERTY

The contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this task order.

14.0 SECURITY REQUIREMENTS

No security clearance is required. Contractors will be provided access to the building through normal building security practices.

15.0 PLACE OF PERFORMANCE

CSOSA provides these services to offenders supervised in the community and in a residential setting. The Government may direct the contractor(s) to perform services at any of the following locations (or future locations should CSOSA re-locate or open additional facilities):

Community-based Supervision Service Locations:

· 4415 South Capitol Street SW, Washington, DC

· 3850 South Capitol Street SE, Washington, DC

· 1418 Good Hope Road SE, Washington, DC

· 633 Indiana Avenue NW, Washington, DC

· 601 Indiana Avenue NW, Washington, DC

· 300 Indiana Avenue NW, Washington, DC

· 800 North Capitol Street NW, Washington, DC

· 25 K Street NE, Washington, DC

· 910 Rhode Island Ave NE, Washington, DC

· 1230 Taylor Street NW, Washington, DC

· 4925 East Capitol Street SE, Washington, DC

· 2101 Martin Luther King Avenue, SE, Washington, DC

Residential Service Locations:

· Reentry and Sanctions Center, 1900 Massachusetts Avenue SE, Washington, DC

· Correctional Treatment Facility, 1901 E Street SE, Washington, DC

The Government reserves the right to assign Contractors to provide services to program units, as necessary.

The Contractor shall provide services on-site at CSOSA offices and shall be available to provide services during the hours of 9:00 am – 9:00 pm, seven days per week as needed, or as agreed upon by the Government.

The Government reserves the right to assign the Contractor to provide services to any program unit, as necessary.