Critical Services and Maintenance for NG9-1-1 SS - SAM.docx

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Critical Services and Maintenance Support
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F2X3C55266AC02
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This document is a Sources Sought Synopsis from the 42d Contracting Squadron at Maxwell Air Force Base seeking industry input for Next Generation (NG) 9-1-1 System Critical Services and Maintenance Support. The government is exploring market capabilities for emergency communications services, specifically focusing on advanced 9-1-1 technological infrastructure in Alabama. Key capability requirements include IP Core Router Architecture, disaster recovery services, Text to 911 capabilities, public safety answering point (PSAP) IP Mesh Transport Network, wireless network support, and uninterrupted 9-1-1 access.

Respondents are required to submit detailed company information by 12:00 P.M. Central Standard Time on 08 December 2025, including business type, NAICS code (primarily 334210), contact details, and specific technical capabilities. The synopsis emphasizes that this is not a solicitation and no proposals should be submitted, with responses to be emailed to Jordan Johnson (Contract Specialist), Jeremy Kersey (Contracting Officer), and Malik Bacon (Contracting Specialist). The opportunity is associated with the Department of the Air Force Air Education and Training Command and involves potential future procurement of advanced emergency communication system services.

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The 42d Contracting Squadron, Maxwell Air Force Base AFB, AL, is seeking external partners to provide Critical Services and Maintenance Support through the Next Generation (NG) 9-1-1 System. The Government is seeking information from industry to assist in determining what types of products and capabilities are available in the market for this type of requirement outlined in the attached DRAFT STATEMENT OF REQUIREMENT (SOR).

NOTES OF IMPORTANCE:

1. A solicitation does not exist for this requirement. This is only a sources sought synopsis, so please do not submit proposals. The Government does not intend to award a contract on the basis of this sources sought.

2. If the Government decides to pursue a solicitation, portions of your responses to this sources sought may be incorporated into the final solicitation. Respondents are discouraged from submitting any information deemed competition-sensitive or proprietary.

3. Respondents will not be reimbursed for any costs incurred in responding to this sources sought. Information submitted will not be returned to the respective respondents.

4. Oral submissions of information will not be considered in response to this sources sought.

To assist the Government in developing a potential acquisition strategy, please provide the following information:

1. GENERAL INFORMATION:

a. Company name, address, point of contact, voice and fax telephone numbers and email address.

b. Type of business, (i.e., small, small disadvantaged, woman-owned, Hub Zone, serviced- disabled veteran-owned small business, large business, etc.), under North American Industry Classification System (NAICS) 334210, which contains a size standard of 1,250 EMP. CAGE Code and Unique Entity Identifier (UEI).

c. Under which NAICS code does your company usually provide the objectives described above. Please provide rationale for your answer if different from NAICS 334210.

d. Please describe any customary commercial contract terms or conditions that you feel would make any resulting contract more effective if applicable.

2. CAPABILITIES: This is a services requirement to provide maintenance and support services to provide emergency services from all connected communication sources and provide multimedia data capabilities for Public Safety Answering Points, 9-1-1 centers, and other emergency service organizations.

Communications Venture Corp d/b/a INdigital has been awarded the Alabama Next Generation Emergency Network (ANNGEN) upgrade contract (C585-2017-002) by the Governor of Alabama to replace the antiquated connectivity to every primary 9-1-1 center across Alabama while allowing for redundancy, resiliency, improved disaster recovery options and enhanced 911 call routing.

The below questions pertain specifically to services being provided in the state of Alabama. If you believe your company is capable of meeting this requirement, please address the following:

a. Can your company provide IP Core Router Architecture?

b. Can your company provide disaster recovery for centers dealing with natural or human-made disasters?

c. Can your company provide service management?

d. Can your company provide Text to 911 services (inbound as well as outbound)?

e. Can your company provide a public safety answering point (PSAP) IP Mesh Transport Network?

f. Can your company provide a Wireless 4G PSAP IP Mesh Network?

g. Can your company provide uninterrupted access to 9-1-1?

3. RESPONSES: E-mail responses to this sources sought to the points of contact identified below.

The due date and time for responses to this sources sought is at 12:00 P.M. Central Standard Time on 08 December 2025.

Jordan Johnson (Contract Specialist) @ jordan.johnson.49@us.af.mil (334)493-8945 Mr. Jeremy Kersey (Contracting Officer) @ jeremy.kersey.1@us.af.mil (334)953-3526 Malik Bacon (Contracting Specialist) @ malik.bacon@us.af.mil (334-953-2253)

Attachment:

Statement of Requirements (SOR) Draft

File details come from the government source that posted it. Updated .