Credit Card Initiative Independent Verification and Validation SSN.pdf

1. Purpose

The Internal Revenue Service (IRS) is conducting market research to identify qualified small and large businesses capable of providing independent testing and consulting services to ensure the integrity of the Credit Card Program for the e-Payment and IV&V Project. This is a Sources Sought Notice only; no contract will be awarded from this announcement.

2. Background

The Credit Card Initiative (CCI) Independent Verification and Validation (IV&V) for Credit Card Processors Project, allows a Contractor to independently verify and validate the Credit Card Processors’ systems to ensure the protection of taxpayer data, maintain secure credit card operations, and enhance the current production environment. The IV&V vendor assesses the overall quality, identifies discrepancies within the CCP's systems (i.e.

IVR and Online services) and verifies compliance of the card processors with the development of IRS system and business requirements that will ensure the integrity of the Credit Card Program.

3. Scope of Work

The Contractor will provide services in the following primary areas:

• Technical Requirement Support: Create test cases for each card processor accuracy of the card processors implemented IRS requirements through the entire card program process which includes validation with IRS systems; Ensuring system readiness and accuracy;

Application functionality

• Knowledge Transfer & Training: Acceptable Quality Level (AQL),“Service for Free” IVR, web-based applications, and mobile device credit card processors accepting cash payments; ongoing training for IRS staff on applications, infrastructure, and tools.

• Program Management Support: Financial management; deliverables tracking; requirements traceability matrix (RTM) process support;

credit card program (CCP) requirements; reporting.

• Transition to Support: Documentation transfer, lessons learned, and configuration details at contract closeout.

• Optional Surge Support: Increased services as needed for additional development, infrastructure, or support tasks.

4. Key Technical Areas & Tools

Offerors must demonstrate experience with:

• Microsoft Office 2003 - 2010 Professional, Requirements Traceability Matrix (RTM), Web Servers, Application servers, Database Servers Routers, Concentrators, Firewalls, Workstations; load balancers/switches (network device); network switches (network device); Storage Area Networks (SAN) (network device); Security Socket Layer (SSL) protocols; routers (network device); VOIP phones;

servers (test servers); Netscalers (load balancing); Microsoft SQL 2008 Database; VanillaDirect; User Acceptance Testing (UAT).

• Application and database migration, infrastructure design/maintenance, automated testing, Section 508 compliance, and government security requirements.

• Integration with IRS or similar large-scale federal systems (highly desired).

5. Anticipated Period of Performance

• Base Year: 07/21/2026 – 07/06/2027

• Option Years: Four (4) one-year options through 07/06/2031.

Work will be performed remotely, with limited access to IRS offices as needed.

• Location: Colorado Springs, CO 80920-1036

6. Submission Requirements

Interested parties shall submit a Capability Statement (no more than 10 pages) including:

• Company Information: Name, DUNS/UEI, CAGE Code, address, POC name, email, phone.

• Business Size/Status: Small Business, 8(a), WOSB, HUBZone, SDVOSB, or Large.

• Relevant Experience: Demonstrated expertise and successful performance on projects of similar scope, complexity, and technology stack within the past five (5) years.

• Technical Capabilities: Specific skills, tools, and methodologies related to the requirements above.

• Staffing Approach: Ability to support cross-functional Scrum teams, technical support, and surge capacity.

• NAICS Confirmation: Indicate whether your firm qualifies under NAICS 541519 ($34.0M size standard).

• PSC Confirmation: Indicate whether your firm qualifies under PSC Code DA01

7. Responses

Responses are due no later than 1:00PM EST, October 31, 2025 to:

Chante’l Cummings at chantel.n.cummings@irs.gov and Tonya Bradley tonya.d.bradley@irs.gov

Subject Line: e-Payment, IV and V Sources Sought – [Your Company Name]

8. Disclaimer

This notice is for market research purposes only and does not commit the Government to issue a solicitation or make an award. No reimbursement will be made for any costs associated with responding to this notice.