Cover Page and SOL Snr DOC Specialist (Advisor).pdf

U.S. Agency for International Development Great Massoud Road Kabul, Afghanistan

Tel: +1.301.490.1042 Email: kblaiddocinformation@usaid.gov https://www.usaid.gov/afghanistan

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SOLICITATION NUMBER: 72030622R00001

ISSUANCE DATE: December 21, 2021

CLOSING DATE/TIME: January 20, 2021 (04:30 PM Kabul Time)

SUBJECT: Solicitation for U.S Personal Service Contractor (USPSC) - Senior Development

Outreach and Communication Specialist (Advisor), GS-14

Dear Prospective Offerors:

The United States Government (USG), represented by the U.S Agency for International

Development (USAID), is seeking offers from qualified individuals to provide personal services under contract as described in this solicitation. For further information about USAID/Afghanistan please visit https://www.usaid.gov/afghanistan.

Offers must be in accordance with Attachment 1 of this solicitation. Incomplete or unsigned offers will not be considered. Offerors should retain copies of all offer materials for their records.

This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the offer.

Any questions must be directed in writing to the Point of Contact specified in Attachment 1.

Sincerely, Dustin Kohls

Contracting Officer mailto:KBLAIDDOCInformation@usaid.gov

ATTACHMENT 1 [72030622R00001]

I. GENERAL INFORMATION

1. SOLICITATION NO.: 72030622R00001

2. ISSUANCE DATE: December 21, 2021

3. CLOSING DATE/TIME FOR

RECEIPT OF OFFERS:

January 20, 2022 no later than 04:30 PM Kabul

Time

4. POINT OF CONTACT: Dustin Kohls, Contracting Officer

5. POSITION TITLE: Senior Development Outreach and

Communication Specialist (Advisor)

6. MARKET VALUE:

$93,907 - $122,077 equivalent to GS-14

Final compensation will be negotiated within the listed market value.

7. PERIOD OF PERFORMANCE:

The base period will be 1 year, estimated to start on o/a February 2022. Based on Agency need, the

Contracting Officer may exercise additional 3 option periods of 1-year for the dates estimated as follows:

Base Period: February 2022 – February 2023

Option 1: March 2023 – March 2024

Option 2: April 2024 – April 2025

Option 3: May 2025 – May 2026

8. PLACE OF PERFORMANCE: Washington DC or Overseas

9. ELIGIBLE OFFERORS: United States Citizens

10. SECURITY LEVEL REQUIRED: Secret Clearance

11. STATEMENT OF DUTIES:

1) General Statement of Purpose of Contract:

In August 2021, staff from U.S. Embassy Kabul was evacuated from Afghanistan and the

USAID Mission closed. Prior to the evacuation, the Mission was one of the largest USAID

Missions in the world and managed a complex, politically driven development portfolio in a very demanding and dangerous environment. Since leaving Kabul, mission leadership is currently exploring the possibility of reconstituting the Mission in a nearby country in the region. The candidate will be expected to telework from a CONUS location until if/when the reconstitution occurs. Moving forward the Mission is planning to relaunch programming focused primarily on health, livelihoods, education, and human rights.

USAID/Afghanistan shares its messages with various audiences in a variety of outlets including public information and publicity materials prepared for Congress, general audiences, and visitors. The Mission also works on story placement with local and international television, radio, print, and various electronic media (Facebook, twitter, etc.). Outreach programs and events are also a major component of sharing USAID/Afghanistan’s story and accomplishments.

The Senior Development Outreach and Communications Specialist (Advisor) manages a wide range of public information and outreach activities in support of USAID/Afghanistan’s programs and objectives, targeting information to specific audiences in both the United States and Afghanistan in accordance with the Mission’s public strategy. The incumbent will provide guidance on USAID’s marking and branding policies and ensure USAID work is recognized.

This position is located in the Office of Program and Project Development (OPPD)and requires close collaboration and relationship building with the State Department’s Afghanistan Affairs

Unit in Doha, the Mission Director, two Deputy Mission Directors, seven Mission Technical

Offices, the Office of Pakistan and Afghanistan Affairs (OAPA), the Bureau for Legislative and Public Affairs (LPA), and numerous other contributors to USAID communications. The position serves as the senior advisor on public-information, news-media relations, communications unit staffing, and outreach matters.

The incumbent builds and maintains relationships with international and local media entities and public outreach staff of USAID implementing partners. The incumbent must be a creative, independent professional with excellent writing skills, editing skills, social media knowledge, and event planning skills. Additionally, the incumbent must be able to multi-task and have experience in mentoring and training junior professionals to take on greater responsibility. The incumbent must demonstrate their skills in managing staff/people and possess excellent interpersonal abilities. The incumbent coordinates information dissemination, outreach, and public events within the Mission, in collaboration with various entities. The incumbent is responsible for the drafting/updating of the Mission’s Communications Strategy. S/he may also be assigned responsibility for USAID/Afghanistan strategic priorities within the communications realm.

The incumbent develops and maintains close working relationships with local (Afghan) journalists, media outlets, and implementing partners. S/he promotes USAID/Afghanistan’s policies and actions. The incumbent provides expert advice and guidance in accessing, validating, interpreting, and applying a wide range of information resources. The incumbent is responsible for continually reviewing Agency policies, guidelines, protocols, literature, trends, and developments affecting the dissemination of USAID/Afghanistan’s information to foreign audiences and ensuring Mission staff understand their roles and responsibilities. The incumbent develops and maintains close working relationships with Public Diplomacy officers from the Afghanistan Affairs Unit and the Bureau for Legislative and Public Affairs (LPA), helping to facilitate messaging and responses to international media via these entities.

The incumbent reviews the accuracy of information and works to improve the quality of available information and resources while developing new resources in response to specific requests or emergent policy developments.

2) Statement of Duties to be Performed:

A. Strategic Communications Planning, Management (including supervision), Coordination, Guidance, and Implementation– 50%

The Senior Development Outreach Communications Specialist is responsible for aligning

Afghanistan communication messages and adhering to policies and procedures for Mission communications and outreach that clarify roles and responsibilities within USAID, the

Afghanistan Affairs Unit, and implementing partners. S/he will also maintain up to date knowledge of all USAID/Afghanistan activities and processes, as well as a keen awareness of political and policy issues.

The incumbent is responsible for:

● Ensuring standardization and clear guidance is provided for the creation of communication tool/templates, materials, and guidelines for planning and managing events.

● Leading the development/updating of the Mission communications strategy, identifying objectives, messages, audiences, products, and budgets.

● Developing plans in coordination with USAID managers and technical teams, consistent with the Mission development strategy and the State Department’s

Afghanistan communications strategy.

● Leading the design of public information products, ensuring that Mission communication products contain appropriate and consistent messages that support the approved Mission communications strategy; and, provides quality control on all print and electronic public information materials such as the external website, organizational brochures and information packets, and briefing books produced by contractors and other USAID staff.

● Overseeing the translation and interpretation of USAID materials for use in media, events, or other official capacities.

● Liaising with the Afghanistan Affairs Unit and working closely with Public Diplomacy officers and the DOC team to generate press coverage of USAID activities in

Afghanistan. Such work includes arranging and preparing for press interviews, press conferences, briefings, tours of programs/projects/activities, and interaction with host-country and American journalists.

● Tracking USAID/Afghanistan’s program/project/activity milestones and events to ensure appropriate press coverage is provided through advising the Mission Front

Office and staff on press outreach priorities, and works closely with local staff to ensure coverage is culturally and politically appropriate; oversees and produces media materials (including news releases, backgrounders, and fact sheets) designed to inform both internal and external audiences of technical programs/projects/activities and their achievements; coordinates with technical offices and with the Afghanistan Affairs Unit to produce and release timely, accurate, and useful written material for the host-country and American media; and, advises and works with relevant State Department Public

Diplomacy officers to expand opportunities for coverage of USAID efforts.

● Leading the Mission’s DOC team to ensure the execution of the unit’s tasks; including adequate teamwork, individual performance of team members, and administrative and managerial tasks.

● Advising USAID staff and implementing partners on developing appropriate public information campaigns, media strategy and relations.

● Training, mentoring, preparing, and supervising USAID’s staff and partners in support of their public speaking and media outreach roles.

● Contributing to the integration of communications during the project design and implementation process.

● Coordinating with and seeking guidance from the Regional Legal Adviser and LPA on potential disputes, waiver requests, web page creations, B. Publicity Materials – 30%

The incumbent serves as the resident expert on branding, marking, and style guidelines;

ensuring USAID regulations, policies and procedures are applied as outlined in USAID ADS

320 and the Agency’s Graphic Standards Manual within the Mission and for Implementing

Partners/Contractors. S/he is responsible for:

● The production of high-quality print and electronic communications products that translate complex messages and technical information into understandable, meaningful messages to resonate with a variety of audiences; both Afghan and American.

● Serving as creative and editorial director of all website materials for the Mission’s

English language webpage (ensuring timeliness and accuracy of information), USAID

Afghanistan Facebook page, twitter account, blogs, and other social media platforms as deemed necessary and permissible.

● Overseeing the social media platforms while ensuring active, substantive, and strategic engagements.

● Managing the drafting, editing, and dissemination of timely and high-quality products including information brochures, factsheets, videos, radio interviews, success stories, special publications, reports, weekly newsletters, etc. relating to USAID/Afghanistan’s activities and accomplishments. .

● Preparing and overseeing the submissions to the Mission Director’s weekly update, USAIDs Frontlines, and other potential public information platforms.

● Managing small public relations contractors as needed in producing graphic designs, written text, photographs, videos, and other outsourced products; and, ensures contractor tasks are completed in a cost effective, high-quality, and timely manner.

● Overseeing and developing regular and specialized information materials for

Washington opinion leaders and audiences, in coordination with the Asia Bureau and

LPA colleagues;

C. Public Events and Activities: 20%

Coordination and Representation of Public Events and Visitors: The incumbent serves as the

USAID/Afghanistan’s primary point of contact for publicity events, participation by official visitors from the Afghanistan Affairs Unit, USAID/Washington, Congress, and other USG agencies or entities. In this role the incumbent is responsible for:

● Coordinating visits/events (including at the Ambassador, DCM, A/COM levels) and leading the professional and timely preparation of briefing materials, scene setters, talking points/speeches, and other information products and processes to support such activities. Such events could include ceremonies, ribbon cutting events, closing events, conferences, etc.

● Representing USAID/Afghanistan at the senior level in all matters pertaining to USAID public Affairs and outreach activities with other branches of the USG (including the military/NATO representation), implementing partners, other donors, and various institutions.

● Supervising the oversight of the advance work for planning, including scheduling, coordination with technical teams (and the Afghanistan Affairs Unit as appropriate), and overseeing the production of briefing materials and troubleshooting during VIP visits.

Coordinating and consulting with technical offices on program/project/activity signing ceremonies or other milestone events, including finalizing press releases and ensuring logistics are handled.

3) USAID Consultation or Orientation:

The selected applicant might be required to proceed to Washington, D.C. for at least two (2) weeks of mandatory training to complete the Foreign Affairs Counter Threat CT-650 (FACT) and the Afghanistan Familiarization RS-415 (FAM) courses (if FAM was not completed within the past five (5) years and if FACT training did not include the ESCAPE Module) prior to proceeding to Almaty to commence duties as outlined in the statement of work.

4) Supervisory Relationship:

The incumbent directly reports to the Project, Program and Development Office Director (or his/her designee) with general technical guidance from the Executive Secretariat and the

Legislative and Public Affairs Office of USAID/Washington.

5) Supervisory Controls:

The incumbent may be responsible for overseeing a team composed of Foreign Service

Nationals, Third-Country Nationals, and/or Personal Service Contractors. In this capacity, the incumbent would be responsible for mentoring, training and building the technical capacity of his/her staff in media communication and public relations.

12. PHYSICAL DEMANDS:

The work requested does not involve undue physical demands.

II. MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION

In order to be considered for the position, a candidate must meet the minimum qualifications.

Offers will be pre-screened and only those that meet the minimum qualifications will be considered. The minimum qualifications necessary to be considered for the position are as follows:

a) Education: A Bachelor's degree from an accredited college or university in Journalism, Media and/or Communication, English Literature, Public Relations, Marketing, Business Administration, International Studies, International Relations or Writing is required. (Education requirements must be met at the time of application for the subject position).

b) Work Experience: A minimum of eight (8) years, three (3) years of which in a supervisory capacity, of progressively responsible experience in strategic communications and outreach, diplomacy, and/or journalism work with an international donor, implementing partner, newspaper, magazine, or other communications entity.

The incumbent must have successful demonstrated experience in using social media;

organizing and conducting events; producing web content, videos, podcasts; planning and delivering training; and working productively with journalists and other key members of the community. The incumbent may be requested to provide written articles and/or materials for the selection process. (Work experience requirements must be met at the time of application for the subject position).

III. EVALUATION AND SELECTION FACTORS

The Government may award a contract without discussions with offerors in accordance with

FAR 52.215-1. The Contracting Officer (CO) reserves the right at any point in the evaluation https://www.acquisition.gov/browse/index/far process to establish a competitive range of offerors with whom negotiations will be conducted pursuant to FAR 15.306(c). In accordance with FAR 52.215-1, if the CO determines that the number of offers that would otherwise be in the competitive range exceeds the number at which an efficient competition can be conducted, the CO may limit the number of offerors in the competitive range to the greatest number that will permit an efficient competition among the most highly rated offers. FAR provisions of this solicitation are available at https://www.acquisition.gov/browse/index/far.

The Evaluation Factors listed will be the basis for evaluating and ranking applicants for the position. Applicants will be scored based on the documentation submitted within the application. Applicants must submit a supplemental document outlining their responses to the evaluation factors in order to be considered. Only the highest-ranked applicants will be interviewed.

1. SELECTION PROCESS

After the closing date for receipt of applications, a committee will convene to review applications that meet the minimum requirements and evaluate them in accordance with the evaluation criteria. Applications from candidates who do not meet the minimum requirements will not be scored. As part of the selection process, finalist candidates will be interviewed.

Reference checks will be made only for applicants considered as finalists. The applicant’s references must be able to provide substantive information about his/her past performance and abilities. If an applicant does not wish USAID to contact a current employer for a reference check, this should be stated in the applicant’s cover letter; USAID will delay such reference checks pending the applicant’s concurrence.

2. EVALUATION FACTORS

Applicants who meet the minimum education and experience qualifications will be evaluated based on the content of their application as well as on the applicant’s writing, presentation, and communication skills. On a supplement document included with the application package, applicants should cite specific, illustrative examples to address each factor. Responses are limited to a 500 words (paper size A4 or Letter) typed (12 point font) per factor. Applicants should describe specifically and accurately the experience, training, education and/or awards they have received that are relevant to the factor. Applicants should include their name and the announcement number at the top of each additional page. Failure to specifically address the

Evaluation Factors may result in the applicant not receiving full credit for pertinent experience.

FACTOR #1: Professional Experience in Supervision and Teamwork (10 points): The incumbent must describe one’s supervisory capacity, of a progressively responsible experience in marketing, strategic communication work, or journalism in the international development field (preferably time spent in a conflict zone or critical post). Describe your experience working with diverse team members (various cultures, backgrounds, religions, gender, etc.) at different professional levels. Outline and describe how you planned and delivered training for professional development of individuals. Describe your experience and engagement with the media and journalists; conducting outreach for international donor organizations; preparing talking points and speeches for high level officials. Lastly, explain your experience in areas of influencing behavior change, and working with senior leaders.

FACTOR #2: Development of Communication Strategy and Conducting Campaigns (10 points): Outline and describe your demonstrated experience in the development and implementation of a communications strategy relevant to international affairs/development with a focus on national security, public policy, and messaging how countries must move towards self-reliance; describe your direct experience in the coordination of outreach events, creation of content and videos for such events and conducting various types of communication campaigns. Provide examples as to what type of outreach events were conducted. Share concrete examples of your ability to express skills and experience in exhibiting tact, judgement, diplomacy, leadership, and teamwork which are critical skills to design and execute strategic communication campaigns and outreach.

FACTOR #3: Social Media Knowledge, experience, usage, and implementation (5 points): Describe your knowledge and experience with the usage of various social media platforms with an emphasis on messaging/marketing/social marketing. Explain and provide specific examples of your ability and experience to create compelling messaging across a variety of media (press releases, responses to media inquiries); including print, blogs, newsletters, social media, video, and speeches. Describe your ability to think creatively about other communication means to tell the USAID story and convey key messages through multi-faceted strategic communication campaigns. Describe your experience with engaging with the private sector and knowledge of a conflict environment or similar contexts.

FACTOR #4: Written Exercise (15 points): Each qualified candidate will participate in a short written/practical exercise to demonstrate their technical skills in preparing strategic communication materials. This assessment will be conducted and scored prior to an invitation for an oral interview.

3. BASIS OF RATING

Applicants who clearly meet the Education/Experience requirements and basic eligibility requirements will be further evaluated based on scoring of their Evaluation Factor responses.

Those applicants determined to be competitively ranked will also be evaluated on their interview performance and satisfactory professional reference checks. The Applicant rating system is as follows:

Evaluation Factors:

Factor #1 10 points

Factor #2 10 points

Factor #3 5 points

Factor #4 10 points

Interview Performance: 60 points

Interview questions will revolve around the candidate’s propensity to:

● Manage a diverse group of individuals and complex and flexible situations.

● Adapt to change and intense working conditions.

● Manage multiple high-level activities

● Work with various levels of decision makers and employees

Satisfactory Professional Reference Checks – Pass/Fail (no points assigned)

Total Possible Points: 100

IV. SUBMITTING AN OFFER

1. Eligible offerors are required to complete and submit the offer form AID 309-2 (Offeror

Information for Personal Services Contracts with Individuals,” available at http://www.usaid.gov/forms

2. Offers must be received by the closing date and time specified in Section I, item 3, and submitted by email to Afgpscjobs@usaid.gov

3. Offeror submissions must clearly reference the Solicitation number on all offeror submitted documents and in the subject line of the application email.

Eligible offerors are required to submit the following documents to be considered for this position:

1. Form AID 309-2, “Offeror Information for Personal Services Contract with Individuals,” available at: AID 309-2 Form

2. A current curriculum vitae (CV) or resume.

3. A supplemental document with written responses to the Evaluation Factors.

Documents must be compatible with Microsoft Word or PDF and not compressed (.rar/.zip etc.).

Only short-listed candidates will be contacted.

V. LIST OF REQUIRED FORMS FOR PSC HIRES

Once the Contracting Officer (CO) informs the successful Offeror about being selected for a contract award, the CO will provide the successful Offeror instructions about how to complete and submit the following forms:

1. Contractor Employee Biographical Data Sheet (AID 1420-17);

2. Declaration for Federal Employment (OF-306);

3. Medical History and Examination Form (DS-6561);

4. Pre-Deployment Physical Exam Acknowledgement Form (DS-6570);

5. Questionnaire for Sensitive Positions for National Security (SF-86), or Questionnaire for Non-Sensitive Positions (SF-85);

6. Finger Print Card (SF-87);

7. Statement of Prior Service (SF-144A).

VI. BENEFITS/ALLOWANCES

As a matter of policy, and as appropriate, a PSC is normally authorized the following benefits and allowances:

1. BENEFITS:

1) Employer’s Federal Insurance Contribution Act (FICA) Contribution https://docs.google.com/document/d/1D9gkNj9GxSHOQOJmxs5ImRjQ-LFw2kfs/edit?usp=sharing&ouid=116368538161744716004&rtpof=true&sd=true https://docs.google.com/document/d/1D9gkNj9GxSHOQOJmxs5ImRjQ-LFw2kfs/edit?usp=sharing&ouid=116368538161744716004&rtpof=true&sd=true mailto:Afgpscjobs@usaid.gov https://docs.google.com/document/d/1D9gkNj9GxSHOQOJmxs5ImRjQ-LFw2kfs/edit?usp=sharing&ouid=116368538161744716004&rtpof=true&sd=true

2) Contribution towards Health & life insurance

3) Pay Comparability Adjustment

4) Annual Increase (pending a satisfactory performance evaluation)

5) Eligibility for Worker's Compensation

6) Annual & Sick Leave

7) Access to Embassy medical facilities, commissary and pouch mail service as per post policy

2. ALLOWANCES (If Applicable) *:

1) Payments during Evacuation/Authorized Departure (Section 600)

2) Education Allowance (Section 270)

3) Separate Maintenance Allowance (Section 260)

4) Education Travel (Section 280)

* Standardized Regulations (Government Civilians Foreign Areas).

*Eligibilities for allowances are in accordance with Standardized Regulations (Government

Civilians Foreign Areas) based on the type of appointment and Mission Policy.

VII. TAXES

USPSC’s are required to pay Federal income taxes, FICA, Medicare and applicable State income taxes.

VIII. USAID REGULATIONS, POLICIES AND CONTRACT CLAUSES PERTAINING

TO PSCs

USAID regulations and policies governing USPSC awards are available at these sources:

1. USAID Acquisition Regulation (AIDAR),

- Appendix D, “Direct USAID Contracts with a U.S. Citizen or a U.S. Resident Alien for Personal Services Abroad,” including contract clause “General Provisions,” https://www.usaid.gov/sites/default/files/documents/1868/aidar_0.pdf.

2. PART 52—SOLICITATION PROVISIONS AND CONTRACT CLAUSES

Subpart 52.2—Text of Provisions and Clauses

5 52.223-99 Ensuring Adequate COVID-19 Safety Protocols for Federal Contractors, Alternate

70.

ENSURING ADEQUATE COVID-19 SAFETY PROTOCOLS FOR FEDERAL

CONTRACTORS (OCT 2021)-Alternate 70 (OCT 2021) (M/OAA-DEV-FAR22-01c)

(a) Definition. As used in this clause -

United States or its outlying areas means—

(1) The fifty States;

(2) The District of Columbia;

https://www.usaid.gov/sites/default/files/documents/1868/aidar_0.pdf

(3) The commonwealths of Puerto Rico and the Northern Mariana Islands;

(4) The territories of American Samoa, Guam, and the United States Virgin Islands; and

(5) The minor outlying islands of Baker Island, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Islands, Navassa Island, Palmyra Atoll, and Wake Atoll.

(b) Authority. This clause implements Executive Order 14042, Ensuring Adequate COVID

Safety Protocols for Federal Contractors, dated September 9, 2021 (published in the Federal

Register on September 14, 2021, 86 FR 50985).

(c) Personal Services Contracts with individuals. As a matter of policy, the contractor must comply with the USAID’s guidance applicable to direct-hire federal employees.

(End of clause)

3. Contract Cover Page form AID 309-1 available at https://www.usaid.gov/forms. Pricing by line item is to be determined upon contract award as described below:

LINE ITEMS

ITEM NO

(A)

SUPPLIES/SERVICES (DESCRIPTION)

(B)

QUANTITY

(C)

UNIT

(D)

UNIT

PRICE

(E)

AMOUNT

(F)

0001 Base Period - Compensation, Fringe Benefits and Other Direct Costs (ODCs) - Award

Type: Cost - Product Service Code: [e.g.

R497] - Accounting Info:

Appropriation: 7217/181037

Fund Code: es-oco/2019/2020

1 LOT $ TBD $ TBD at award after negotiations with contractor

1001 Option Period 1 – Compensation, Fringe

Benefits and Other Direct Costs (ODCs) -

Award Type: Cost - Product Service Code:

[e.g. R497] - Accounting Info: To be incrementally funded

1 LOT $ TBD $ TBD at award after negotiations with contractor

2001 Option Period 2 – Compensation, Fringe

Benefits and Other Direct Costs (ODCs) -

Award Type: Cost - Product Service Code:

[e.g. R497] - Accounting Info: To be incrementally funded

1 LOT $ TBD $ TBD at award after negotiations with contractor

3001 Option Period 3 – Compensation, Fringe

Benefits and Other Direct Costs (ODCs) -

Award Type: Cost - Product Service Code:

[e.g. R497] - Accounting Info: To be incrementally funded

1 LOT $ TBD $ TBD at award after negotiations with contractor

4. Acquisition and Assistance Policy Directives/Contract Information Bulletins

(AAPDs/CIBs) for Personal Services Contracts with Individuals available at http://www.usaid.gov/work-usaid/aapds-cibs.

https://www.usaid.gov/forms http://www.usaid.gov/work-usaid/aapds-cibs

5. Ethical Conduct. By the acceptance of a USAID personal services contract as an individual, the contractor will be acknowledging receipt of the “Standards of Ethical Conduct for

Employees of the Executive Branch,” available from the U.S. Office of Government Ethics, in accordance with General Provision 2 and 5 CFR 2635.

See https://www.oge.gov/web/oge.nsf/OGE%20Regulations.

6. PSC Ombudsman

The PSC Ombudsman serves as a resource for any Personal Services Contractor who has entered into a contract with the United States Agency for International Development and is available to provide clarity on their specific contract with the agency. Please visit our page for additional information: https://www.usaid.gov/workusaid/personal-service-contracts-ombudsman

The PSC Ombudsman may be contacted via: PSCOmbudsman@usaid.gov.

https://www.oge.gov/web/oge.nsf/OGE%20Regulations https://www.usaid.gov/workusaid/personal-service-contracts-ombudsman https://www.usaid.gov/workusaid/personal-service-contracts-ombudsman mailto:PSCOmbudsman@usaid.gov