COST_WORKSHEET.xlsx

XLSX spreadsheet 16 KB Posted Jun 30, 2026

Attached to: IFB FTB-2627-76 Genesys Software Subscriptions and Application Support Services
Solicitation number: 0000039691
Issued by: California

About this file

Written by GovTribe AI · Jul 14, 2026

This is a Cost Worksheet for Invitation for Bid (IFB) FTB-2627-76 issued by the California Franchise Tax Board (FTB) for Genesys Software Subscriptions and Application Support Services. The solicitation encompasses renewal and new procurement of various Genesys software subscriptions to support FTB's Enterprise Service Platform II Contact Center Platform (CCP). The renewal software subscriptions include 28 line items covering products such as Genesys Engage On Premise Base Package (1,203 units), Genesys Customer Experience Insights (567 units), Genesys Workforce Management (1,052 units), Inbound Voice capabilities (1,203 units), HA-Voice (1,203 units), Outbound Voice (80 units), CPD/ASM (80 units), Proactive Contact services, Voice Platform variants, Recording Connectors (194 units), and various lab-based subscriptions. New software subscriptions consist of four line items, each with six units for base package and voice-related capabilities. Professional Services include 100 hours of Application Support Services from a Genesys Value Added Reseller, with a total value not to exceed $20,000. The contract term runs from award through December 31, 2026. Final bids are due July 14, 2026, by 5:00 PM Pacific Time, with the Notice of Intent to Award scheduled for posting by August 17, 2026.

All pricing fields in the cost worksheet are currently blank, with unit prices and extension prices shown as $0, indicating this is a template awaiting bidder completion. Bidders are directed to contact Genesys Senior Account Executive Aaron Nelson at (530) 363-5565 or aaron.nelson@genesys.com to obtain pricing information for this solicitation. No information regarding set-asides, incumbent contractors, funding sources, or specific budget allocations is provided in this cost worksheet document.

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IFB FTB-2627-76

	COST WORKSHEET
	Line Item	Qty.	Part No.	Product Description	Term: Upon Award - 12/31/2026
					Unit Price (Line Item 1 - 32) or
Hourly Rate (Line Item 33)	Extension Price
	Software Subscriptions - Renewal
	1.0	1,203	PEP-D-BASEPACKAGE-NR	Genesys Engage On Premise Base Package	$ - 0	$ - 0
	2.0	567	3GP84586ACAA-SUB	Genesys Customer Experience Insights - SUB	$ - 0	$ - 0
	3.0	1,052	3GP20738ACAA-SUB	Genesys Workforce Management - SUB	$ - 0	$ - 0
	4.0	1,203	3GP21289ACAA-SUB	Inbound Voice (All T-servers) - SUB	$ - 0	$ - 0
	5.0	1,203	3GP08816ACAA-SUB	HA - Voice - SUB	$ - 0	$ - 0
	6.0	80	3GP08809ACAA-SUB	Genesys Outbound Voice - SUB	$ - 0	$ - 0
	7.0	80	3GP21282ACAA-SUB	Genesys CPD/ASM - SUB	$ - 0	$ - 0
	8.0	144	3GP08825ACAA-SUB	Proactive Contact-Voice w/ Genesys CPD - SUB	$ - 0	$ - 0
	9.0	20	3GP08822ACAA-SUB	Proactive Contact - E-mail/SMS - SUB	$ - 0	$ - 0
	10.0	750	3GP21277ACAA-SUB	Genesys Voice Platform (incl add'l capability) - SUB	$ - 0	$ - 0
	11.0	750	3GP21251ACAA-SUB	HA - Genesys Voice Platform - SUB	$ - 0	$ - 0
	12.0	194	3GP21312ACAA-SUB	Recording Connector (incl Active) - SUB	$ - 0	$ - 0
	13.0	1	3GP88466ACAA-SUB	Genesys Universal SDK - SUB	$ - 0	$ - 0
	14.0	1	3GP111204ACAA-SUB	Genesys CIM Platform - Lab - SUB	$ - 0	$ - 0
	15.0	1	3GP21746ACAA-SUB	Genesys Info Mart - Lab - SUB	$ - 0	$ - 0
	16.0	1	3GP84587ACAA-SUB	Genesys Customer Experience Insights - Lab - SUB	$ - 0	$ - 0
	17.0	1	3GP20365ACAA-SUB	Workspace - Lab - SUB	$ - 0	$ - 0
	18.0	1	3GP21845ACAA-SUB	SIP Qualification & Parking - Lab - SUB	$ - 0	$ - 0
	19.0	1	3GP92468ACAA-SUB	Genesys Chat - Lab - SUB	$ - 0	$ - 0
	20.0	1	3GP21887ACAA-SUB	Genesys SMS - Lab - SUB	$ - 0	$ - 0
	21.0	1	3GP20737ACAA-SUB	Genesys Workforce Management - Lab - SUB	$ - 0	$ - 0
	22.0	1	3GP21291ACAA-SUB	Inbound Voice (All T-servers) - Lab - SUB	$ - 0	$ - 0
	23.0	1	3GP08810ADAA-SUB	Genesys Outbound Voice - Lab - SUB	$ - 0	$ - 0
	24.0	1	3GP21858ACAA-SUB	Genesys CPD/ASM - Lab - SUB	$ - 0	$ - 0
	25.0	1	3GP08824ADAA-SUB	Proactive Contact - Voice w/ Genesys CPD - Lab - SUB	$ - 0	$ - 0
	26.0	1	3GP08823ADAA-SUB	Proactive Contact - E-mail/SMS - Lab - SUB	$ - 0	$ - 0
	27.0	1	3GP21252ACAA-SUB	Genesys Voice Platform (incl add'l capability) - Lab - SUB	$ - 0	$ - 0
	28.0	1	3GP21311ACAA-SUB	Recording Connector (incl Active) - Lab - SUB	$ - 0	$ - 0
	Software Subscriptions - Renewal Subtotal:				$ - 0

Software Subscriptions - New
29.0	6	PEP-D-BASEPACKAGE-NR	Genesys Engage On Premise Base Package	$ - 0	$ - 0
30.0	6	3GP20738ACAA-SUB	Genesys Workforce Management - SUB	$ - 0	$ - 0
31.0	6	3GP21289ACAA-SUB	Inbound Voice (All T-servers) - SUB	$ - 0	$ - 0
32.0	6	3GP08816ACAA-SUB	HA - Voice - SUB	$ - 0	$ - 0
Software Subscriptions - New Subtotal:				$ - 0

Professional Services
33.0	100	N/A	Application Support Services (i.e Professional Services) from Genesys Value Added Reseller (100 hours) (total value shall not exceed $20,000.00)	$ - 0	$ - 0
Professional Services Subtotal:				$ - 0
Grand Total:				$ - 0
Bidders are encouraged to contact Genesys Senior Account Executive, Aaron Nelson at (530) 363-5565 or aaron.nelson@genesys.com, to obtain pricing information for this solicitation.

File details come from the government source that posted it. Updated Jul 14, 2026.