COSC_ATT_A_Prof_Svcs_Background.docx

This is Attachment A to a Request for Proposals (RFP) issued by the City of St. Cloud, Florida, for Enterprise Resource Planning (ERP) Software and Implementation Services. The RFP seeks proposals to acquire rights to use an ERP system to support the City's financial, procurement, budgeting, human resources, and capital asset management operations. The functional scope encompasses finance modules including general ledger, accounting, financial reporting, project and grant accounting, budget management, procurement, accounts payable and receivable, treasury management, and capital asset management; and human resources modules including employee files, benefit enrollment, personnel evaluations, risk management, training and certifications, recruitment, time entry, payroll, and new hire onboarding and offboarding processes. The City recognizes the importance of tight integration between Finance and HR/Payroll functions. Proposers may submit multi-vendor proposals with clearly defined roles and responsibilities for each vendor. A non-mandatory pre-response conference is required for participation in this RFP. The selection of the successful proposer or proposers will be made at the City's discretion in a prompt manner following receipt and evaluation of all responses.

Attachment A specifically requests professional services background information from proposers, requiring detailed company background, firm history, years of experience providing ERP services, description of previous names and successor firms, current and recent relevant projects (up to five), target markets, and lessons learned from implemented projects. Proposers must provide information on their current implementation clients, upgrade clients, ongoing support clients, and other clients. Additionally, proposers must submit a consulting team profile including team size, average tenure with the firm, and a consulting team experience matrix demonstrating past experience of all key proposed project team members across relevant client projects.