Competency Training Series.pdf

DHS Statement of Objectives (SOO)

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Statement of Objectives (SOO) For Competency Based Training Series

Purpose The purpose of this effort is to educate and train FEMA Region 7 employees and supervisors in the nine Department of Homeland Security core professional competencies specified as common to professional development and career progression.

Scope or Mission Specific intentions of the Competency Based Training series are to educate and train employees and supervisors on the following professional competencies:

- Accountability – Holds self and others accountable for measurable high-quality, timely, and cost-effective results.

Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.

- Conflict Management - Encourages creative tension and differences of opinions. Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements in a constructive manner to minimize negative personal impact.

- Developing Others - Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods. Helps others learn; identifies training needs; provides constructive reinforcement; coaches others on how to perform tasks;

acts as a mentor.

- Influencing and Negotiating - Persuades others to accept recommendations, cooperate, or change their behavior; works with others towards an agreement; gains cooperation from others to obtain information, resolve differences, and/or accomplish goals; negotiates to find mutually acceptable solutions.

- Interpersonal Skills - Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.

- Oral Communication - Expresses information (e.g., ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (e.g., technical, sensitive, and controversial); makes clear and convincing oral presentations; verbally clarifies information as needed; and listens to others, attends to nonverbal cues, and responds appropriately.

- Political Savvy - Identifies, understands, and keeps up to date on local, national, and international policies as well as economic, political, and social trends that affect the organization and shape stakeholders' views.

Identifies the internal and external politics that impact the work of the organization. Is aware of the organization's impact on the external environment. Perceives organizational and political reality and acts accordingly.

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- Problem Solving - Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; and makes recommendations.

- Teamwork - Encourages and facilitates cooperation, pride, trust, team commitment, and group identity; develops networks and builds alliances; fosters commitment and team spirit; works with others to achieve group goals.

- The facilitator will use collaborative problem solving and human-centered design methods to include all stakeholders present in these processes. The sessions will be highly interactive and will result in actionable strategies to be implemented by the stakeholder participants.

- Facilitator will need to participate in one to two pre-session virtual meetings with FEMA Region 7 leadership or key points of contact for alignment on desired outcomes and logistics planning as well as post-session meetings to support any follow-up from the working sessions.

- FEMA will identify a primary point of contact within its team to coordinate with the facilitator before, during, and after the sessions, and to provide background materials and context for the initiative.

Period of Performance The period of performance for this statement of objectives is August 1, 2024, to May 31, 2025.

Place of Performance FEMA Region 7 Office, 11224 Holmes Road, Kansas City, MO 64131

Background For purposes of this Statement of Objectives, “Employees” are defined personnel in the grades of GS-9 through GS- 12, Supervisory personnel are defined as employees in the grades of GS-13 and GS-14, or equivalent. FEVS data and senior leader informal assessments have determined a need for professional development of personnel regarding the nine DHS competencies specified in support of the attainment of FEMA strategic goals.

Performance of Objectives Concept of execution is as follows:

- Nine sessions, each focused on a particular competency as a theme, to be executed monthly between Aug 1, 2024, and May 31, 2025. There will be no session scheduled in the month of December 2024.

Provide a PWS to FEMA Not to exceed 30 participants per session.

Exact dates of sessions are to be determined by mutual agreement.

The sessions will be from approximately 9 a.m. to 5 p.m. each day unless otherwise agreed.

Multi-Day sessions are possible based on mutual agreement.

Multi-Day sessions shall not exceed three days.

Sessions will be provided in-person at FEMA R7 or location within the Kansas City Metro area.

Any change from in-person sessions to virtual or blended sessions will be by mutual agreement.

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A end of session survey and AAR will be conducted and results turned into the COR after each training session.

At completion of all training sessions a survey analysis and summary with a high level overview of the post survey trends will be provide to the COR.

Government Furnished Equipment and Responsibility FEMA will provide a meeting space in the Kansas City Metro area appropriate for the needed interactive sessions, ideally a large open-plan conference room and at least two nearby breakout conference rooms.

FEMA will provide A/V equipment as well as all materials needed for the facilitation including flip charts, large poster paper, markers, white boards, Post-It Notes, and other items to be determined in pre-meetings with facilitator.

FEMA will provide administrative support for capturing and assembling summary materials from the sessions and for use to support next steps.

Applicable Documents or References