Combined Synopsis-Solicitation W91ZLK-19-Q-0035 Certified Senior Health Physicist.pdf

COMBINED SYNOPSIS/SOLICITATION

W91ZLK-21-Q-0035

Certified Senior Health Physicist

This combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. Incorporated provisions and clauses are those in effect through

Federal Acquisition Circular (FAC) 2021-05, effective 10 Mar 2021. The solicitation number for this request for proposal (RFP) is W91ZLK-20-Q-0035 for a base period of 12 month plus two (2) one year option periods.

This requirement is under the associated North American Industry Classification System (NAICS)

Code 541690 (Other Scientific and Technical Consulting Services), and the Small Business Size

Standard is $16.5M. This is a 100% Small Business set aside. The Government contemplates award of a Firm-Fixed Price purchase order in accordance with FAR 13, Simplified Acquisition

Procedures. This procurement will be evaluated as lowest price technically acceptable, for the procurement of the following services/materials.

The Health Physics Support Services will be used to provide CBC with a contractor Senior

Health Physicist to assist and consult the CBC Radiation Safety Officer/Laser Safety Officer with surveys, inspections, audits, inventory control, waste handling, decommissioning, dosimetry program, shipping and receiving, accidents or incidents, license renewals, training, sample analysis and x-ray producing devices. The Senior Health Physicist will be required to analyze/identify unknown radiological waste, consult on radiological research projects and consult on indoor and outdoor class 4 laser research projects.

52.212-1 Instruction to Offeror’s Commercial Items

This clause applies in its entirety and there are currently no addenda to the provision.

Proposals shall be submitted in two (2) separate volumes:

Volume I: Certified Senior Health Physicist - W91ZLK-21-Q-0035: PRICE Proposal

Volume II: Certified Senior Health Physicist W91ZLK-21-Q-0035 TECHNICAL Proposal

ALL PROPOSALS SHALL BE SUBMITTED VIA EMAIL WITH THE SUBJECT LINE:

W91ZLK-21-Q-0035 PROPOSAL FROM (INSERT COMPANY NAME)

Proposal Format:

Volume I: Detailed Price Proposal to include the following elements:

1. Header Page Company Name, DUNS, CAGE, Business Type/Size, ETN# and point of contact information to include: Name, title, email address, and telephone number including extension.

Volume II: Detail Technical Proposal shall be evaluated based on the following factor:

Technical: The contractor shall provide Full Service support (service, technical support, parts, etc.) all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to complete these services.

PLEASE COMPLETE AND RETURN: 52.204-24 Representation Regarding Certain

Telecommunications and Video Surveillance Services or Equipment.

NOTE: Contractor shall achieve technically acceptable rating on all technical factors to be considered technically acceptable.

52.212-2, Evaluation Commercial Items

The contract will be awarded to the Lowest Price Technically Acceptable (LPTA) offeror.

The technical evaluation will be a determination based on information furnished by the vendor. The Government is not responsible for locating or securing any information which is not identified in the offer. The Government reserves the right to make an award without discussions.

52.212-3 Offeror Representations and Certifications -- Commercial Items.

All quotations from responsible sources will be fully considered. Vendors, who are not registered in the System for Award Management (SAM), prior to award, will not be considered.

Vendors may register with SAM by going to www.sam.gov.

52.212-4 Contract Terms and Conditions Commercial Items

This clause applies in its entirety and there are currently no addenda to the provision.

52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders --

Commercial Items.

This clause applies, and the following clauses are incorporated by reference.

The following provisions and clauses will be incorporated by reference, and the full text of the references may be accessed electronically at this address: http://farsite.hill.af.mil:

http://www.sam.gov/ http://farsite.hill.af.mil/

(a)

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or

Statements (Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and

Further Continuing Appropriations Act 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov

2015)

(3) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(4) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws

108-77, 108-78 (19 U.S.C. 3805 note)).

(b)

52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with

Alternate I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors

Debarred, Suspended, or Proposed for Debarment. (July 2013) (31 U.S.C. 6101 note).

52.219-6, Notice of Total Small Business Aside (Nov 2011) (15 U.S.C. 644).

(ii) 52.219-8, Utilization of Small Business Concerns (Jul 2013) (15 U.S.C. 637(d)(2) and

(3)), in all subcontracts that offer further subcontracting opportunities. If the subcontract

(except subcontracts to small business concerns) exceeds $650,000 ($1.5 million for construction of any public facility), the subcontractor must include 52.219-8 in lower tier subcontracts that offer subcontracting opportunities.

52.219-14, Limitations on Subcontracting (Jan 2017) (15 U.S.C. 637(a)(14)).

52.222-3, Convict Labor (June 2003) (E.O. 11755).

52.222-19, Child Labor—Cooperation with Authorities and Remedies (Oct 2016) (E.O.

13126).

52.222-21, Prohibition of Segregated Facilities (Apr 2015).

52.222-26, Equal Opportunity (Sep 2016) (E.O. 11246).

52.222-36, Equal Opportunity for Workers with Disabilities (Jul 2014) (29 U.S.C. 793).

(vii) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act

(DEC 2010) (E.O. 13496). Flow down required in accordance with paragraph (f) of FAR clause 52.222-40.

52.222-41, Service Contract Act of 1965 (Nov 2007) (41 U.S.C. 351, et seq.).

52.222-43, Fair Labor Standards Act and Service Contract Act—Price Adjustment

(Multiple Year and Option Contracts) (Sep 2009) (29 U.S.C. 206 and 41 U.S.C. 351, et seq.).

52.222-50, Combating Trafficking in Persons (Mar 2015) (22 U.S.C. chapter 78 and E.O.

13627).

52.222-51, Exemption from Application of the Service Contract Act to Contracts for

Maintenance, Calibration, or Repair of Certain Equipment--Requirements (Nov 2007) (41

U.S.C. 351, et seq.)

52.223-11, Ozone-Depleting Substances and High Global Warming Potential

Hydrofluorocarbons (Jun 2016) (E.O.13693).

52.223-13, Acquisition of EPEAT® -Registered Imaging Equipment (Jun 2014) (E.O.s

13423 and 13514

52.223-18, Encouraging Contractor Policies to Ban Text Messaging while Driving (Aug

2011) (E.O. 13513).

52.224-3, Privacy Training (Jan 2017) (5 U.S.C. 552a).

52.232-29, Terms for Financing of Purchases of Commercial Items (Feb 2002) (41 U.S.C.

4505), 10 U.S.C. 2307(f)).

52.232-33, Payment by Electronic Funds Transfer— System for Award Management (Jul

2013) (31 U.S.C. 3332).

52.239-1, Privacy or Security Safeguards (Aug 1996) (5 U.S.C. 552a).

52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance

Services or Equipment.

As prescribed in 4.2105(a), insert the following provision:

REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE

SERVICES OR EQUIPMENT (AUG 2020)

The Offeror shall not complete the representation at paragraph (d)(1) of this provision if the

Offeror has represented that it “does not provide covered telecommunications equipment or services as a part of its offered products or services to the Government in the performance of any contract, subcontract, or other contractual instrument” in the provision at 52.204-26, Covered

Telecommunications Equipment or Services—Representation, or in paragraph (v) of the provision at 52.212-3, Offeror Representations and Certifications-Commercial Items.

(a) Definitions. As used in this provision-

Backhaul, covered telecommunications equipment or services, critical technology, interconnection arrangements, reasonable inquiry, roaming, and substantial or essential component have the meanings provided in the clause 52.204-25, Prohibition on Contracting for

Certain Telecommunications and Video Surveillance Services or Equipment.

(b) Prohibition.

(1) Section 889(a)(1)(A) of the John S. McCain National Defense Authorization Act for

Fiscal Year 2019 (Pub. L. 115-232) prohibits the head of an executive agency on or after August

13, 2019, from procuring or obtaining, or extending or renewing a contract to procure or obtain, any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system.

Nothing in the prohibition shall be construed to—

(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(2) Section 889(a)(1)(B) of the John S. McCain National Defense Authorization Act for

Fiscal Year 2019 (Pub. L. 115-232) prohibits the head of an executive agency on or after August

13, 2020, from entering into a contract or extending or renewing a contract with an entity that uses any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. This prohibition applies to the use of covered telecommunications equipment or services, regardless of whether that use is in performance of work under a Federal contract.

Nothing in the prohibition shall be construed to—

(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(c) Procedures. The Offeror shall review the list of excluded parties in the System for Award

Management (SAM) (https://www.sam.gov) for entities excluded from receiving federal awards for “covered telecommunications equipment or services.”

(d) Representations. The Offeror represents that—

(1) It [ ] will, [ ] will not provide covered telecommunications equipment or services to the

Government in the performance of any contract, subcontract or other contractual instrument resulting from this solicitation. The Offeror shall provide the additional disclosure information required at paragraph (e)(1) of this section if the Offeror responds “will” in paragraph (d)(1) of this section; and

(2) After conducting a reasonable inquiry, for purposes of this representation, the Offeror represents that—

It [ ] does, [ ] does not use covered telecommunications equipment or services, or use any equipment, system, or service that uses covered telecommunications equipment or services. The

Offeror shall provide the additional disclosure information required at paragraph (e)(2) of this section if the Offeror responds “does” in paragraph (d)(2) of this section.

(e) Disclosures.

(1) Disclosure for the representation in paragraph (d)(1) of this provision. If the Offeror has responded “will” in the representation in paragraph (d)(1) of this provision, the Offeror shall provide the following information as part of the offer:

(i) For covered equipment—

(A) The entity that produced the covered telecommunications equipment (include entity name, unique entity identifier, CAGE code, and whether the entity was the original equipment manufacturer (OEM) or a distributor, if known);

(B) A description of all covered telecommunications equipment offered (include brand; model number, such as OEM number, manufacturer part number, or wholesaler number;

and item description, as applicable); and

(C) Explanation of the proposed use of covered telecommunications equipment and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(1) of this provision.

(ii) For covered services—

(A) If the service is related to item maintenance: A description of all covered telecommunications services offered (include on the item being maintained: Brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); or

(B) If not associated with maintenance, the Product Service Code (PSC) of the service being provided; and explanation of the proposed use of covered telecommunications services and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(1) of this provision.

(2) Disclosure for the representation in paragraph (d)(2) of this provision. If the Offeror has responded “does” in the representation in paragraph (d)(2) of this provision, the Offeror shall provide the following information as part of the offer:

(i) For covered equipment—

(A) The entity that produced the covered telecommunications equipment (include entity name, unique entity identifier, CAGE code, and whether the entity was the OEM or a distributor, if known);

(B) A description of all covered telecommunications equipment offered (include brand; model number, such as OEM number, manufacturer part number, or wholesaler number;

and item description, as applicable); and

(C) Explanation of the proposed use of covered telecommunications equipment and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(2) of this provision.

(ii) For covered services—

(A) If the service is related to item maintenance: A description of all covered telecommunications services offered (include on the item being maintained: Brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); or

(B) If not associated with maintenance, the PSC of the service being provided; and explanation of the proposed use of covered telecommunications services and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(2) of this provision.

(End of provision)

52.217-8 Option to Extend Services (Nov 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor at least 30 days before the contract expires.

52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the

Contractor within 30 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 45 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 42 mths.

(c)

SUBMISSION PROCEDURES:

All questions regarding this solicitation must be submitted to the Contracting Office via email no later than 10:00 a.m. EST, 09 June 2021. Please submit questions to Peggy Pennie at

Peggy.Y.Pennie.civ@mail.mil. The responses will be posted to beta.sam.gov.

Firm Fixed Price (FFP) proposals must be signed, dated, and received by 10:00 a.m. EST, 16

June 2021, via email to Peggy Pennie at Peggy.Y.Pennie.civ@mail.mil

All quotations from responsible sources will be considered. Vendors who are not registered in the

System for Award Management (SAM) database prior to award will not be considered. Vendors may register with SAM by calling 1-866-606-8220 or online at https://www.sam.gov.

Offerors shall include a completed copy of the provision at FAR 52.212-3, Offeror

Representations and Certifications- Commercial Items, with its offer.

mailto:Peggy.Y.Pennie.civ@mail.mil mailto:Peggy.Y.Pennie.civ@mail.mil https://www.sam.gov/

NO TELEPHONE REQUESTS WILL BE HONORED.

Performance Work Statement

For a Certified Senior Health Physicist

Background: This contract request is for one Senior Health Physicist to support and ensure CBC is in compliance with the CBC Radiation Safety Program (RSP) and CBC’s Nuclear Regulatory

Commission (NRC) License requirements. The RSP assures safe working conditions, compliance with Department of Defense (DoD), the Army rules/regulations and is critical in maintaining the broad scope NRC material license.

Requirements: The Contractor shall provide the following task:

a. Health Physics Support Services will be used to provide CBC with a contractor Senior

Health Physicist to assist and consult the CBC Radiation Safety Officer/Laser Safety Officer with surveys, inspections, audits, inventory control, waste handling, decommissioning, dosimetry program, shipping and receiving, accidents or incidents, license renewals, training, sample analysis and x-ray producing devices. The Senior Health Physicist will be required to analyze/identify unknown radiological waste, consult on radiological research projects and consult on indoor and outdoor class 4 laser research projects.

b. The Senior Health Physicist will attend and participate in the Radiation Control

Committee meetings.

c. The contractor will provide a Senior Health Physicist for approximately 19 hours a month and is based on two-eight hour day on-site and up to three hours for on-line meetings or phone/email communications during the month. Additional hours may be needed to support projects or work that would require a Senior Health Physicist’s knowledge and expertise.

d. The contractor will provide a senior health physicist on-site on normal Federal work-days, during normal CBC work hours. Contractors cannot be on-site during federal holidays or when no government personnel are available on-site. The Contracting Officer Representative

(COR) will determine the work schedule in consideration of the contractor’s work schedule and the needs of CBC.

Personnel Qualifications: In order for the candidate to support the CBC Radiation Program, the

Contractor shall provide one person that meets all the following qualifications:

- Bachelor’s degree in health physics or any other of the physical or biological sciences

- At least ten years experience in operational health physics or radiation safety program management

- Been previously appointed the Radiation Safety Officer for a military broad scope NCR license

- Experience with U.S. Army Radiation Program requirements

- Certified by the American Board of Health Physics

- Experience with ionizing and non-ionizing radiation sources including industrial x-ray producing devices (cabinet, Scanning Electron Microscope (SEM), X-Ray

Diffraction (XRD), X-Ray Fluorescence (XRF) and all lasers classifications

- Experience with renewing and submitting a NRC license

- Experience conducting decommissioning surveys for class 1-3 areas following

The Multi-Agency Radiation Survey and Site Investigation Manual

(MARSSIM). Experience writing the final survey report to be submitted to the

NRC.

Deliverables: The Contractor shall send the COR a monthly report via email detailing the work completed by the Senior Health Physicist during the month. The report must be sent via email for each month. The report is due to the COR within 10 business days of the end of the month.

Period of Performance: This requirement will have a twelve month base period with two twelve-month option periods.

Travel: None is anticipated.

Place of Duty: CBC at Aberdeen Proving Grounds (APG) – Edgewood, Maryland.

Government Furnished Equipment/Support: The government will provide all necessary materials and tools to include: work station equipment with computer, Government telephone, internet service, access to copier and fax support; access to government database and other regulations and files pertinent to the above duties. Office and laboratory facilities for the contractor’s on-site

Senior Health Physicist will be provided by the Government.

Training Requirements:

1) AT Level l training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned within 30 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://iko.iten.mil.

2) iWATCH Training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the CO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new http://iko.iten.mil/ employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

3) For information assurance (IA)/information technology (IT) training. All contractor employees and associated subcontractor employees must complete the DoD lA awareness training before issuance of network access and annually thereafter. All contractor employees working lA/lT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD

8570.01-M and AR 25-2 which must be completed upon contract awards.

4) For contracts that require OPSEC training. Per AR 530-1, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained with 30 calendar days of their reporting for duty and annually thereafter.

5) Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems. All contractor employees with access to a government information system must be registered in the ATCTS(Army Training Certification

Tracking System) at commencement of services, and must successfully complete the DoD

Information Assurance Awareness prior to access to the IS and then annually thereafter.

6) Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility, or area. Contractor and all associated subcontractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

7) For contractors requiring a Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated national Agency Check with Inquiries

(NACI) or an equipment or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) remote access, via logon, do a DoD network using DoD-approved remote access procedures; or,

(3) physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

FOR

Commercial Services Contract: Certified Senior Health Physicist

Contractor:

1. PURPOSE. This QASP is a Government developed document used to ensure that the

Government receives quality services, and pays only for services actually provided. The QASP provides a systematic method to evaluate the services the Contractor is required to furnish.

2. SCOPE. The role of Government Quality Assurance is to ensure contract standards are achieved. The QASP provides guidelines and methods for the Government’s oversight of the

Contractor’s quality control efforts to assure timely, effective services are provided IAW the contract/order. The Contractor, and not the Government, is responsible for management and quality control actions to meet the terms of the contract.

3. ROLES AND RESPONSIBILITIES.

Contracting Officer (KO) - A person duly appointed with the authority to enter into, administer and terminate contracts on behalf of the Government. The KO is the only person who can legally commit the Government and only the KO, as the Government’s agent, can modify the contract/order. The KO is the final authority for determining the adequacy of the Contractor’s performance. KO decisions arising under or relating to the contact are final.

Contracting Officer’s Representative (COR) – An individual designated in writing by the KO to perform specific technical and administrative functions within the scope and limitations of their written appointment (e.g., surveillance of Contractor’s performance, accept services). The COR is not empowered to make any contractual commitments or authorize any changes to the order/contract or in any way obligate additional funds by the Government; such authority rests solely with the KO.

4. METHOD OF SURVEILLANCE. Simplified methods of surveillance will be used by the

Government to evaluate contractor performance. The primary methods of surveillance are periodic assessments of service and customer feedback.

Periodic Assessment of Services –The COR will ensure that the Certified Senior Health

Physicist performs all required services. The COR will conduct a visual inspection randomly to ensure trafficking of humans does not occur.

Customer Feedback – Customer feedback is typically obtained via telephone, in person or email.

Telephonic customer complaints must be followed up in writing/email. To be considered valid, the customer complaint must clearly articulate the nature of the complaint, time, date, etc. The

COR will investigate the complaint; if determined valid, the COR will advise the KO and the

Contractor of the deficiency. Copies of valid complaints and the resolution must be retained in the official contract file.

5. SURVEILLANCE PROCEDURES.

a. The COR will randomly visually evaluate the Contractor’s performance of on-site customized assistance/performance verification on the specific required services during scheduled work times.

b. The COR will confirm that the contractor attends/participates in Radiation Control Committee meetings.

c. The COR will confirm that the contractor supported the radiation safety program including surveys, inspections, audits, inventory, waste, decommissioning, dosimetry, license renewal and sample analysis..

d. The COR will confirm that the contractor helped with shipping/receiving radioactive materials, accidents/incidents involving radioactive materials and training.

e. The COR will confirm that the contractor provides monthly reports showing how time was utilized.

f. The COR will ensure by visual inspection the trafficking of humans does not occur.

g. If at any time the COR receives indicators (e.g., valid customer complaints) that the

Contractor’s performance is less than acceptable, the COR will investigate to determine if this is a onetime issue that has been promptly corrected, or if the discrepancy is systemic in nature. .

h. The COR will notify the Contractor if an unacceptable observation (unavailable at scheduled times, unresponsive to email/phone consultations) has been recorded and ask the Contractor to correct the problem. The COR will record the contract requirement, the specific deficiency to the requirement, the date and time it was discovered, and have the Contractor initial the entry. The

Contractor will be given two working days after notification to correct the deficiency in accordance with requirements of the contract. Deficiencies that cannot be corrected within two working days will be reported to the Contracting Officer.

i. The COR will re-examine services that were found deficient. Failure to complete corrective actions will be reported immediately to the KO for further action.

j. Upon satisfactory completion of the work, the COR will accept the services provided and authorize payment, by approving the Contractor’s invoice in Wide Area Workflow.

6. SURVEILLANCE STANDARD.

The Performance Standard set forth in the PWS is the standard the Contractor must meet for services to be deemed acceptable. Generally, under commercial services contracts, the

Government is relying on the Contractor’s assurances that the services conform to contract requirements. Consistent with FAR 52.212-4, Contract Terms and Conditions, (a) Inspection and

Acceptance, the Contractor shall only tender for acceptance those services that conform to the requirements of the contract/order. The Government may require re-performance of nonconforming services at no increase in contract price. The Government reserves the right to refuse acceptance of nonconforming services. In no case shall the Government’s right to inspect services under the inspection provisions of the contract be prejudiced.

7. QUALITY ASSURANCE SURVEILLANCE FILE. The COR file should contain:

a) Copy of the COR appointment letter from the KO, any changes to that letter, and any termination letters; b) Training Certifications for COR; c) Copy of the contract and all contract modifications; d) Copy of the applicable Quality Assurance Surveillance Plan (QASP); e) All correspondence initiated by authorized representatives (Contractor or Government) concerning performance of the contract; f) Surveillance Checklists; g) Records of all inspections performed and the results; h) Customer Feedback; i) Memoranda for record of minutes of any meeting, telephone conversations and discussions with the contractor or others pertaining to the contract or contract performance; j) Documentation pertaining to acceptance of services, reports or data.

8. RECORDS: All records will be retained for the life of this contract. The COR will forward these records to the KO upon completion of the contract/order.

9. CHANGES: The QASP is a living document and, as such, may be changed as needed.

However, the KO must approve changes. The COR will submit recommended changes to the KO for approval.