combined synopsis-solicitation 134796.pdf
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- Solicitation number
- 75F40126Q134796
About this file
This is a Request for Quote (RFQ) for preventive maintenance and repair services for specialized scientific equipment at the National Center for Toxicological Research (NCTR) Nanotechnology Core Facility.
The FDA is seeking a one-year service contract for two Zeiss Merlin Field Emission Gun Scanning Electron Microscopes (FEG SEM) and one Gatan 3View serial block face sectioning device. Contract Line Item 1 covers comprehensive, highest-tiered all-inclusive service for Zeiss Merlin MRL 40-6054, while Line Item 2 covers the highest-tiered available service for the paired instruments Zeiss Merlin MRL 40-4265 and Gatan 3View Serial Number 3V033M. The base year performance period runs from September 12, 2026, through September 11, 2027. Services must be performed at NCTR-FDA, Building 26, Room A026, 3900 NCTR Road, Jefferson, Arkansas 72079.
Key requirements include OEM-certified technician support, preventive maintenance visits (minimum one per contract year), corrective repair response within 3–5 business days, one Field Emission Gun tip change-out per instrument per year, and access to manufacturer technical call centers staffed by senior engineers. For MRL 40-6054, repairs exceeding 30 calendar days trigger automatic contract extensions. All costs for labor, travel, and parts for preventive maintenance are included in the price for MRL 40-6054, while for MRL 40-4265 and 3V033M, labor and travel are included but parts are government-furnished. The solicitation is unrestricted full and open competition under NAICS code 811210 (Electronic and Precision Equipment Repair and Maintenance), with no small business set-aside. Quotes are due by email by July 14, 2026, at 1:00 P.M. Central Time. Award will be made to the lowest priced technically acceptable responsible offeror, with evaluation based on technical capability, past performance, and price. Payment terms are Net 30 days after government acceptance, with invoicing required through the Department of Treasury's Invoice Processing Platform (IPP).
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This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with FAR RFO part 12. This announcement constitutes the only solicitation. Offers are being requested and a separate written solicitation will not be issued. The solicitation number is 75F40126Q134796. This solicitation is issued as a Request for Quote (RFQ) for Preventive Maintenance and Repair Service Agreement for two Zeiss Merlin Field Emission Gun Scanning Electron Microscope (FEG SEM) and a Gatan 3View serial block face sectioning device.
This acquisition is not set-aside for small business concerns. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at https://www.acquisition.gov/far-overhaul.
The associated North American Industry Classification System (NAICS) Code is- 811210 - Electronic and Precision Equipment Repair and Maintenance; the applicable Small Business Size Standard is $34 million. This requirement is solicited as unrestricted full and open competition, any sized business may submit a quote.
Schedule of Items (all shipping and handling shall be included in the price)
Contract
Line Item
Description Quantity Unit Unit Price Extended Price
Base Year: Preventive Maintenance and Repair (PM-R) Service Agreement for Zeiss Merlin MRL 40- 6054 Base Year performance requirements as specified herein.
12 Months $_________ $___________
Base Year: Preventive Maintenance and Repair (PM-R) Service Agreement for Zeiss Merlin Field Emission Gun Scanning Electron Microscope (FEG SEM), Serial Number:
MRL 40-4265 and the Gatan 3View serial block face sectioning device, Serial Number: 3V033M SBFSEM. (Note: This instrument is paired with the Zeiss FEG SEM, Serial Number: MRL 40-4265).
12 Months $_________ $___________
75F40126Q134796 1 of 19 https://www.acquisition.gov/far-overhaul
Contract Line Item
Description Quantity Unit Unit Price Extended Price
Total Price Line items 1 and 2 $_____________
Statement of Work
Background
The National Center for Toxicological Research (NCTR) Nanotechnology Core facility needs instruments that require a yearly maintenance contract to ensure reliability for the support of research. This request is for the new service and maintenance contract for specific services on the below instruments.
Objectives
To provide best possible service/maintenance/repair contracts to the following instruments:
• Zeiss Merlin Field Emission Gun Scanning Electron Microscope (FEG SEM), Serial Number: MRL 40-6054;
• Zeiss Merlin Field Emission Gun Scanning Electron Microscope (FEG SEM), Serial Number: MRL 40-4265;
• Gatan 3View serial block face sectioning device, Serial Number: 3V033M SBFSEM. (Note:
This instrument is paired with the Zeiss FEG SEM, Serial Number: MRL 40-4265).
Scope
The FDA Nanotechnology Core Facility (Nanocore) utilizes multiple types of equipment for the characterization of nanomaterials and biological and clinical samples. This solicitation is for a service contract covering the following ZEISS/GATAN instruments:
• Zeiss Merlin Field Emission Gun Scanning Electron Microscope (FEG-SEM), Serial Number: MRL 40-6054
• Zeiss Merlin Field Emission Gun Scanning Electron Microscope (FEG-SEM), Serial Number: MRL 40-4265
• Gatan 3View Serial Block Face Sectioning Device, Serial Number: 3V033M (Note: This instrument is paired with the Zeiss FEG-SEM, Serial Number: MRL 40-4265)
These instruments require a yearly service contract to ensure operational reliability in support of ongoing research.
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These instruments, along with their subcomponents, require, at a minimum
One (1) year of complete, all-inclusive, preventive maintenance and repair service coverage for MRL 40-6054.
And
One (1) year of the highest-tiered service coverage available for the combined MRL 40- 4265 and 3V033M instruments.
All services provided under this contract shall meet the minimum technical requirements set forth below.
Requirements Minimum Preventative and Corrective Maintenance Requirements:
Zeiss Merlin MRL 40-6054 Base Year performance requirements.
• The Zeiss Merlin MRL 40-6054 must have the most comprehensive, highest-tiered, all-inclusive service coverage offered by the vendor.
• Repairs to the MRL 40-6054 taking longer than 30 calendar days from the time a documented service call is initiated will result in the excess days being added to the end of the period of performance, effectively extending the contract by that amount. In cases of reasonable and documented unforeseen circumstances, the Government may, at its discretion, agree to extend the 30-day repair deadline.
• To expedite repairs and minimize potential impacts on scientific research, the contractor shall ensure timely access to qualified field engineers and/or technicians who shall be authorized to conduct site visits, authorize and obtain required parts and perform necessary repairs without unnecessary administrative delays, including delays related to internal purchase order processing or subcontractor authorization requirements.
• Corrective/remedial repair site visits shall occur within 3–5 business days of a service call being initiated, for issues that cannot be resolved remotely via telephone or internet.
• Coverage shall include one (1) Field Emission Gun (FEG) tip change-out per the first contract year.
• All maintenance and repair activities shall be performed by formally trained and OEM-certified technicians and/or engineers to ensure the equipment meets original manufacturer specifications.
• All repairs and PM services shall be performed in accordance with OEM specifications, manuals, and service bulletins, using OEM replacement parts, components, subassemblies, etc.
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• PM service shall include a minimum of one (1) on-site visit per contract year for routine instrument calibration and certification.
• The contractor shall provide the FDA Contracting Officer's Representative (COR), Technical Representative (TR), and system operator personnel with access to the manufacturer's technical call center, which shall be staffed by senior engineers to provide a high level of troubleshooting expertise for the instrument.
• Technical support (e.g., telephone, email, web-based, etc.) shall be available Monday through Friday, excluding Federal Holidays, during normal business hours Eastern Time, and the contractor shall begin working toward a resolution within 24 hours of the initial request for assistance.
• Coverage shall include OEM technical bulletins, repair procedures, and unlimited software, firmware, and application updates
• All costs for labor, travel, and parts required for preventative maintenance and repairs shall be included.
Performance requirements: Zeiss Merlin MRL 40-4265, including the Gatan Serial Block Face microtome (Ser. No. 3V033M)
• The contract must include all available service coverage for the Zeiss Merlin MRL 40- 4265, including the Gatan Serial Block Face microtome (Ser. No. 3V033M) attached to that instrument.
• The service agreement for the Zeiss Merlin MRL 40-4265 and Gatan 3View shall not be subject to the 30-calendar-day repair deadline or associated contract extension provision specified above for the MRL 40-6054.
• All maintenance and repair activities shall be performed by formally trained and OEM-certified technicians and/or engineers to ensure the equipment meets original manufacturer specifications.
• All repairs and PM services shall be performed in accordance with OEM specifications, manuals, and service bulletins, using OEM replacement parts when available, components, subassemblies, etc.
• PM service shall include a minimum of one (1) on-site visit per contract year for routine instrument calibration and certification. consumable parts required to complete the PM will be purchased by the government.
• The contractor shall provide the FDA Contracting Officer's Representative (COR), Technical Representative (TR), and system operator personnel with access to the
75F40126Q134796 4 of 19 manufacturer's technical call center, which shall be staffed by senior engineers to provide a high level of troubleshooting expertise for the instrument.
• Technical support (e.g., telephone, email, web-based, etc.) shall be available Monday through Friday, excluding Federal Holidays, during normal business hours Eastern Time, and the contractor shall begin working toward a resolution within 24 hours of the initial request for assistance.
• Coverage shall include OEM technical bulletins, repair procedures, and unlimited software, firmware, and application updates.
• Coverage shall include one (1) Field Emission Gun (FEG) tip change-out per Merlin SEM per contract year.
• Repairs: All costs for labor and travel required for repairs shall be included. Parts paid by the Government.
• Deliverables: Service Records and Reports — The contractor shall, upon completion of each service call or preventive maintenance visit, provide the equipment end-user and the Contracting Officer with a field service report identifying the equipment name, manufacturer, model number, and serial number; the reason for the service call; a detailed description of the work performed; the test instruments or other equipment used to perform the repair or service; the name(s) and contact information of the technician(s) who performed the work; and, for informational purposes, the on-site hours expended and parts/components replaced.
Technical Specifications to be maintained:
• Zeiss Merlin FEG SEM, Serial Number MRL 40-6054, GEMINI II column, 0.8 nm at
15 kV, 1.4-1.6 nm at 1 kV, 0.6-0.8 nm STEM at 30 kV, probe current 5 pA to 300 nA, magnification 12x to 2,000,000x, 5-axis eucentric stage X/Y 130 mm Z 50 mm tilt -3° to 70° rotation 360°, chamber 330 mm Ø × 270 mm, in-lens SE, EsB, SE2, multi-segment BSD detectors
• Zeiss Merlin FEG SEM, Serial Number MRL 40-4265, GEMINI II column, 0.8 nm at 15 kV, 1.4-1.6 nm at 1 kV, 0.6-0.8 nm STEM at 30 kV, probe current 5 pA to 300 nA, magnification 12x to 2,000,000x, 5-axis eucentric stage X/Y 130 mm Z 50 mm tilt -3° to 70° rotation 360°, chamber 330 mm Ø × 270 mm, in-lens SE, EsB, SE2, multi-segment BSD detectors, paired with Gatan 3View
• Gatan 3View SBFSEM, Serial Number 3V033M, in-chamber ultramicrotome for Zeiss Merlin MRL 40-4265, section thickness 15-200 nm typical 25-50 nm, block face up to 700 µm, Z-resolution ~10 nm, automated cutting speed 0.05-5 mm/s, knife travel 1-2 mm, X/Y stage ~1×1 mm, low-kV optimized BSE detector, unattended stack acquisition up to 600 µm depth
75F40126Q134796 5 of 19
Delivery/Repairs will be performed at NCTR, 3900 NCTR Road, Jefferson, AR 72097
Government-Furnished Property, Material, Equipment, or Information (GFP, GFM, GFE, or GFI)
There will be no Government-furnished property provided to the Contractor.
Security The contractor will ensure a government employee is available to escort them to the instrument’s location on NCTR Property.
Place of Performance NCTR-FDA, Building 26, Room A026, 3900 NCTR Rd., Jefferson, AR, 72079
Period of Performance
Base Year: 9/12/2026 - 9/11/2027
INSPECTION AND ACCEPTANCE CRITERIA
The Government will review all reporting requirement deliverables in accordance with specifications and standards identified in the statement of work or any directives issued by the COR. The contractor shall submit the reporting Requirements/Deliverables to the COR in accordance with the delivery schedule. The COR will perform inspection and acceptance of materials and services.
FOB Point Destination. All items shall include shipping and handling to the destination identified herein.
Holidays and Government Closures
Service/Delivery shall not be scheduled during Federal Holidays or Federal Closures as determined by Executive Orders or opm.gov. Federal Holidays are as follows:
New Year’s Day Labor Day Martin Luther King, Jr.’s Birthday Columbus Day Washington’s Birthday Veterans Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day
FOB Point Destination. All items shall include shipping and handling to the destination identified herein.
75F40126Q134796 6 of 19
Contract clauses- This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):
https://www.acquisition.gov/far-overhaul and https://www.hhs.gov/grants/contracts/contract-policies-regulations/hhsar/index.html
Required:
52.212-4, Contract Terms and Conditions-Commercial Items (Deviation SEP 2025) Applicable:
52.203-17, Contractor Employee Whistleblower Rights (Nov 2023) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) 52.204-13 System for Award Management and Maintenance (Deviation) (RFO Aug 2025) 52.209-6, Protecting the Government’s Interest When Subcontracting With Contractors Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded. (Deviation) (RFO
NOV 2025)
52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Deviation) (RFO
NOV 2025)
52.219-4, Notice of Price Evaluation preference for HUBZone Small Business Concerns
(DEVIATION) (RFO SEP 2025)
52.222-3, Convict Labor (DEVIATION) (RFO SEP 2025) 52.222-19, Child Labor-Cooperation with Authorities and Remedies (Deviation) (RFO Sep 2025) 52.222-36, Equal Opportunity for Workers with Disabilities (Deviation) (RFO Sep 2025) 52.222-50, Combating Trafficking in Persons (Deviation) (RFO Sep 2025) 52.222-51, Exemption from Application of the Service Contract Labor Standards to Contracts for Maintenance, Calibration, or Repair of Certain Equipment-Requirements (Deviation) (RFO Sep 2025) 52.222-90, Addressing DEI Discrimination by Federal Contractors (DEVIATION) (RFO APR 2026) 52.223-23, Sustainable Products and Services (Deviation) (RFO Sep 2025) 52.225-3, Buy American-Free Trade Agreements-Israeli Trade Act (DEVIATION) (RFO NOV 2025) 52.226-8, Encouraging Contractor Policies to Ban Text Messaging While Driving (May 2024) 52.232-33, Payment by Electronic Funds Transfer-System for Award Management (Oct 2018) 52.232-40, Providing Accelerated Payments to Small Business Subcontractors (Mar 2023) 52.233-3, Protest After Award (Deviation) (RFO Aug 2025) 52.233-4, Applicable Law for Breach of Contract Claim (Deviation) (RFO Aug 2025) 52.240-91 Security Prohibitions and Exclusions (Deviation) (RFO Aug 2025) 52.244-6, Subcontracts for Commercial Products and Commercial Services (Deviation) (RFO Sep 2025)
Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):
http://www.hhs.gov/grants/contracts/contract-policies-regulations/hhsar/index.html
75F40126Q134796 7 of 19 https://www.acquisition.gov/far-overhaul https://www.hhs.gov/grants/contracts/contract-policies-regulations/hhsar/index.html https://www.hhs.gov/grants/contracts/contract-policies-regulations/hhsar/index.html http://www.hhs.gov/grants/contracts/contract-policies-regulations/hhsar/index.html
HHSAR Clause 352.232-71 Electronic Submission of Payment Requests (Apr 2026) (RFO
DEVIATION)
(a) Definitions. As used in this clause- Payment request means a bill, voucher, invoice, or request for contract financing payment with associated supporting documentation. The payment request must comply with the requirements in FAR 32.905(b) and the applicable payment clause included in this contract.
(b) Submission instructions. Except as provided in paragraph (c) of this clause, the Contractor must submit payment requests electronically using the Department of Treasury Invoice Processing Platform (IPP) or successor system. Information regarding IPP, including IPP Customer Support contact information, is available at www.ipp.gov or any successor site.
(c) Alternate submission procedures. The Contractor may submit payment requests using other than IPP only when the Contracting Officer authorizes alternate procedures in writing.
(d) Submission of alternate payment procedures authorization. If alternate payment procedures are authorized, the Contractor must include a copy of the Contracting Officer’s written authorization with each payment request.
(END OF CLAUSE)
HHSAR Clause 352.239-79 Information and Communication Technology Accessibility (Feb 2024) (Deviation)
(a) Pursuant to Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d), as amended by the Workforce Investment Act of 1998, all information and communication technology (ICT) supplies, products, platforms, information, documentation, and services support developed, acquired, maintained or delivered under this contract or order must comply with the Revised 508 Standards, which are located at 36 C.F.R. 1194.1 and Appendices A, B, and C, and are available at https://www.access-board.gov/ict/. Information about Section 508 is available at https://www.hhs.gov/web/section-508/index.html.
(b) Additional Section 508 accessibility standards applicable to this contract or order may be identified in the specification, statement of work, or performance work statement. If it is determined by the Government that ICT supplies, products, platforms, information, documentation, and services support provided by the Contractor do not conform to the described accessibility standards in the contract, remediation of the supplies, products, platforms, information, documentation, or services support to the level of conformance specified in the contract will be the responsibility of the Contractor at its own expense.
(c) In the event of a modification(s) to this contract or order, which adds new ICT supplies or services or revises the type of, or specifications for, supplies, products, platforms, information, documentation, or services support, the Contracting Officer shall require that the Contractor submit a completed HHS Section 508 Accessibility Conformance Checklist (see https://www.hhs.gov/web/section-508/accessibility-checklists/index.html) or an Accessibility Conformance Report (ACR) (based on the Voluntary Product Accessibility Template (VPAT) see https://www.itic.org/policy/accessibility/vpat), and any other additional information necessary to assist the Government in determining that the ICT supplies or services conform to Section 508 accessibility standards. If it is determined by the Government that ICT supplies, products, platforms, information, documentation, and services support provided by the
75F40126Q134796 8 of 19 http://www.ipp.gov/ https://www.access-board.gov/ict/ https://www.hhs.gov/web/section-508/index.html https://www.hhs.gov/web/section-508/accessibility-checklists/index.html https://www.itic.org/policy/accessibility/vpat
Contractor do not conform to the described accessibility standards in the contract, remediation of the supplies, products, platforms, information, documentation, or services support to the level of conformance specified in the contract will be the responsibility of the Contractor at its own expense.
(d) If this is an Indefinite-Delivery type contract, a Blanket Purchase Agreement or a Basic Ordering Agreement, the task/delivery order requests that include ICT supplies, products, platforms, information, documentation, or services support will define the specifications and accessibility standards for the order. In those cases, the Contractor shall be required to provide a completed HHS Section 508 Accessibility Conformance Checklist (see https://www.hhs.gov/web/section-508/accessibility-checklists/index.html) or an ACR (based on the VPAT see https://www.itic.org/policy/accessibility/vpat), and any other additional information necessary to assist the Government in determining that the ICT supplies, products, platforms, information, documentation, or services support conform to Section 508 accessibility standards. If it is determined by the Government that ICT supplies and services provided by the Contractor do not conform to the described accessibility standards in the provided documentation, remediation of the supplies, products, platforms, information, documentation, or services support to the level of conformance specified in the contract will be the responsibility of the Contractor at its own expense.
(e) The contractor shall identify to the Contracting Officer any perceived exception or exemption to Section 508 requirements.
(End of clause)]
The supplies and/or services delivered hereunder shall be inspected and accepted at destination by the Contracting Officer’s Representative (COR) specified at award. If the supplies or services are acceptable, the COR shall promptly forward a report of inspection and acceptance to the paying office. If the supplies or services are not acceptable, the COR shall document the nonconforming items/services and immediately notify the contracting officer.
Contract Administration
a. Contracting Officer/Contract Administrator Nick Sartain, Contracting Officer Phone: 301-796-1988 Email: nick.sartain@fda.hhs.gov
b. COR – The following COR will represent the Government for the purpose of this contract:
(To be completed at time of award) Name:
Phone:
Email:
The COR is responsible for:
(1) Monitoring the Contractor's technical progress, including the surveillance and assessment of performance and recommending to the Contracting Officer changes in requirements;
(2) Interpreting the statement of work and any other technical performance requirements;
75F40126Q134796 9 of 19 https://www.hhs.gov/web/section-508/accessibility-checklists/index.html mailto:nick.sartain@fda.hhs.gov
(3) Performing technical evaluation as required;
(4) Performing technical inspections and acceptances required by this contract; and
(5) Assisting in the resolution of technical problems encountered during performance.
The Contracting Officer is the only person with authority to act as agent of the Government under this contract. Only the Contracting Officer has authority to:
(1) Direct or negotiate any changes in the statement of work;
(2) Modify or extend the period of performance;
(3) change the delivery schedule;
(4) Authorize reimbursement to the Contractor any costs incurred during the performance of this contract; or
(5) Otherwise change any terms and conditions of this contract.
Payments
Payment terms Net 30 days after government acceptance. No advance payments will be made.
Invoice Submission
FDA Electronic Invoicing and Payment Requirements - Invoice Processing Platform (IPP) (Jan 2022)
a. All Invoice submissions for goods and or services must be made electronically through the
U.S. Department of Treasury's Invoice Processing Platform System (IPP). http://www.ipp.gov/vendors/index.htm
b. Invoice Submission for Payment means any request for contract financing payment or invoice payment by the Contractor. To constitute a proper invoice, the payment request must comply with the requirements identified in FAR 32.905(b), "Content of Invoices" and the applicable Payment clause included in this contract, or the clause 52.212-4 Contract Terms and Conditions - Commercial Items included in commercial items contracts. The IPP website address is: https://www.ipp.gov c.
1. The Agency will enroll the Contractors new to IPP. The Contractor must follow the IPP registration email instructions for enrollment to register the Collector Account for submitting invoice requests for payment. The Contractor Government Business Point of Contact (as listed in SAM) will receive Registration email from the Federal Reserve Bank of St. Louis (FRBSTL) within 3 - 5 business days of the contract award for new contracts or date of modification for existing contracts.
2. Registration emails are sent via email from ipp.noreply@mail.eroc.twai.gov. Contractor assistance with enrollment can be obtained by contacting the IPP Production Helpdesk via email to IPPCustomerSupport@fiscal.treasury.gov or phone (866) 973-3131.
3. The Contractor POC will receive two emails from IPP Customer Support, the first email contains the initial administrative IPP User ID. The second email, sent within 24
75F40126Q134796 10 of 19 http://www.ipp.gov/vendors/index.htm https://www.ipp.gov/ hours of receipt of the first email, contains a temporary password. You must log in with the temporary password within 30 days.
4. If your company is already registered to use IPP, you will not be required to re-register.
5. If the Contractor is unable to comply with the requirement to use IPP for submitting invoices for payment as authorized by HHSAR 332.7002, a written request must be submitted to the Contracting Officer to explain the circumstances that require the authorization of alternate payment procedures.
d. Invoices that include time and materials or labor hours Line Items must include supporting documentation to (1) substantiate the number of labor hours invoiced for each labor category, and (2) substantiate material costs incurred (when applicable).
e. Invoices that include cost-reimbursement Line Items must be submitted in a format showing expenditures for that month, as well as contract cumulative amounts. At a minimum the following cost information shall be included, in addition to supporting documentation to substantiate costs incurred.
• Direct Labor - include all persons, listing the person's name, title, number of hours worked, hourly rate, the total cost per person and a total amount for this category;
• Indirect Costs (i.e., Fringe Benefits, Overhead, General and Administrative, Other
Indirects)- show rate, base and total amount;
• Consultants (if applicable) - include the name, number of days or hours worked, daily or hourly rate, and a total amount per consultant;
• Travel - include for each airplane or train trip taken the name of the traveler, date of travel, destination, the transportation costs including ground transportation shown separately and the per diem costs. Other travel costs shall also be listed;
• Subcontractors (if applicable) - include, for each subcontractor, the same data as required for the prime Contractor;
• Other Direct Costs - include a listing of all other direct charges to the contract, i.e., office supplies, telephone, duplication, postage; and
• Fee - amount as allowable in accordance with the Schedule and FAR 52.216-8 if applicable.
f. Contractor is required to attach an invoice log addendum to each invoice which shall include, at a minimum, the following information for contract administration and reconciliation purposes:
(a) list of all invoices submitted to date under the subject award, including the following:
(1) invoice number, amount, & date submitted
(2) corresponding payment amount & date received
(b) total amount of all payments received to date under the subject contract or order
75F40126Q134796 11 of 19
(c) and, for definitized contracts or orders only, total estimated amounts yet to be invoiced for the current, active period of performance.
g. Payment of invoices will be made based upon acceptance by the Government of the entire task or the tangible product deliverable(s) invoiced. Payments shall be based on the Government certifying that satisfactory services were provided, and the Contractor has certified that labor charges are accurate.
h. If the services are rejected for failure to conform to the technical requirements of the delivery order, or any other contractually legitimate reason, the Contractor shall not be paid, or shall be paid an amount negotiated by the CO.
i. Payment to the Contractor will not be made for temporary work stoppage due to circumstances beyond the control of U.S. Food and Drug Administration such as acts of God, inclement weather, power outages, and results thereof, or temporary closings of facilities at which Contractor personnel are performing. This may, however, be justification for excusable delays.
j. The Contractor agrees that the submission of an invoice to the Government for payment is a certification that the services for which the Government is being billed, have been delivered in accordance with the hours shown on the invoices, and the services are of the quality required for timely and successful completion of the effort.
k. Questions regarding invoice payments that cannot be resolved by the IPP Helpdesk should be directed to the FDA Employee Resource and Information Center (ERIC) Helpdesk at 301- 827-ERIC (3742) or toll-free 866-807-ERIC (3742); or, by email at ERIC@fda.hhs.gov. Refer to the Call-in menu options and follow the phone prompts to dial the option that corresponds to the service that's needed. All ERIC Service Now Tickets will either be responded to or resolved within 48 hours (2 business days) of being received. When emailing, please be sure to include the contract number, invoice number and date of invoice, as well as your name, phone number, and a detailed description of the issue.
Notice Regarding the Use of Macros in Submitted Documents
Be advised that FDA does not accept documents which contain the use of macros. When submitting documents via email, DO NOT include .exe, .mso, or any other executable file types that could potentially trigger email security protections (i.e. email blocks, quarantine). Document submissions required throughout the award period(s) shall not have macro enabled functionality and any document delivered having that functionality will be deemed delinquent, if not corrected prior to the due date.
Solicitation provisions Contract Type: Commercial Item-Firm Fixed Price.
This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include
75F40126Q134796 12 of 19 blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es):
https://www.acquisition.gov/far-overhaul https://www.hhs.gov/grants/contracts/contract-policies-regulations/hhsar/index.html
FAR Provisions.
52.203-18 Prohibition on Contracting with Entities that Require Certain Internal Confidentiality Agreements or Statements-Representation (Jan 2017) 52.204-7 System for Award Management (Deviation) (RFO Aug 2025) 52.222-18 Certification Regarding Knowledge of Child Labor for Listed End Products (FEB 2021) 52.225-4 Buy American-Free Trade Agreements-Israeli Trade Act Certificate (DEVIATION)
(RFO SEP 2025)
HHSAR Provisions 352.239-73[8] Electronic Information and [Communication] Technology Accessibility Notice (Dec 2015[Feb 2024]) [(Deviation)]
(a) Any offeror responding to this solicitation must comply with established HHS Information and Communication Technology (ICT) accessibility standards. Information about Section 508 is available at https://www.hhs.gov/web/section-508/index.html.
(b) The Section 508 accessibility standards applicable to this solicitation are stated in the clause at 352.239-79 Information and Communication Technology Accessibility. In order to facilitate the Government’s determination whether proposed ICT supplies, products, platforms, information, and documentation meet applicable Section 508 accessibility standards, offerors must submit an appropriate HHS Section 508 Accessibility Conformance Checklist (see https://www.hhs.gov/web/section-508/accessibilitychecklists/index.html) or an Accessibility Conformance Report (ACR) (based on the Voluntary Product Accessibility Template (VPAT) see https://www.itic.org/policy/accessibility/vpat), in accordance with the completion instructions. The purpose of the checklists and conformance reports are to assist HHS acquisition and program officials in determining whether proposed ICT supplies, products, platforms, information, and documentation conform to applicable Section 508 accessibility standards. Checklists and ACRs evaluate—in detail—whether the ICT conforms to specific Section 508 accessibility standards and identifies remediation efforts needed to address conformance issues.
(c) If an offeror claims its supplies or services meet applicable Section 508 accessibility standards, and it is later determined by the Government, i.e., after award of a contract or order, that supplies, products, platforms, information, documentation, or services support delivered do not conform to the described accessibility standards, remediation of the supplies, products, platforms, information, documentation, or services support to the level of conformance specified in the contract will be the responsibility of the Contractor at its expense.
(d) In order to facilitate the Government's determination whether proposed ICT supplies meet applicable Section 508 accessibility standards, offerors must submit an Accessibility Conformance Report, in accordance with its completion instructions and tailored to the
75F40126Q134796 13 of 19 https://www.acquisition.gov/far-overhaul https://www.hhs.gov/grants/contracts/contract-policies-regulations/hhsar/index.html https://www.hhs.gov/web/section-508/index.html https://www.hhs.gov/web/section-508/accessibilitychecklists/index.html requirements in the solicitation. The purpose of the Report is to assist HHS acquisition and program officials in determining whether proposed ICT supplies conform to applicable Section 508 accessibility standards. The template allows offerors or developers to self-evaluate their supplies and document, in detail, whether they conform to a specific Section 508 accessibility standard, and any underway remediation efforts addressing conformance issues. Instructions for preparing the HHS Section 508 Evaluation Template are available at https://section508.gov/.
(e) In order to facilitate the Government's determination whether proposed ICT services meet applicable Section 508 accessibility standards, offerors must provide enough information to assist the Government in determining that the ICT services conform to Section 508 accessibility standards, including any underway remediation efforts addressing conformance issues.
(f) Respondents to this solicitation must identify any inability to conform to Section 508 requirements. If an offeror claims its supplies or services meet applicable Section 508 accessibility standards, and it is later determined by the Government, i.e., after award of a contract or order, that supplies or services delivered do not conform to the described accessibility standards, remediation of the supplies or services to the level of conformance specified in the contract will be the responsibility of the Contractor at its expense.
(g) Items delivered as electronic content must be accessible to HHS acceptance criteria.
Checklist for various formats are available at https://section508.gov/. Materials, other than items incidental to contract management, that are final items for delivery should be accompanied by the appropriate checklist, except upon approval of the Contracting Officer or Contracting Officer’s Representative.
(END OF PROVISION).
The provision at FAR 52.212-1 Instructions to Offerors-Commercial Items (Deviation) (RFO Aug 2025) The following addenda have been added to this provision:
Offerors are afforded the opportunity to inspect the existing instruments and site, at their own expense, prior to the date set for receipt of quotes by contacting the Contract Specialist/Contracting Officer identified herein to schedule an appointment. Failure to inspect the instruments/site will not relieve the successful offeror from fully meeting the requirements of the resulting contract at the price offered.
Technical Capability: Will be determined by review of information submitted by the offeror which must provide sufficient technical information necessary for the Government to conclusively determine that the offered products/services meet or exceed the technical requirements identified above. the vendor shall demonstrate that its proposed technical solution meets or exceeds the stated requirements. The Contractor shall have the technical understanding, skill, resources, and training to make all repairs and provide preventative maintenance and repair services. As part of the proposal the Contractor shall include sufficient technical information necessary for the Government to conclusively determine that the offered services meet or exceed the technical requirements identified above. Provide a written approach to satisfy all of the
75F40126Q134796 14 of 19 https://section508.gov/ https://section508.gov/ requirements herein. If not the OEM, provide demonstrated and verifiable prior experience providing the same or near-same repair and support activities for this OEM equipment—to include qualifications of field service engineers/technicians, a verifiable established supply chain with the OEM for specifications, manuals, bulletins, software and firmware updates, parts, components, subassemblies, reach-back technical support, etc. necessary to deliver the services herein. Approach may be supplemented with technical specifications, descriptive material, literature, brochures, publications, etc.
which the offeror believes will further demonstrate their technical capability to deliver the required services within the timeframes listed above. Contractor quotes shall include details of the items covered under the service contract, any differing levels of the plan that are available, and the levels of service response that are available. Contractor shall provide estimated historical on-site response time from the initial call for service until a service technician was on-site for the brand name and model of instrument in this solicitation.
Any proprietary information shall be marked as such.
Past Performance: Information shall clearly demonstrate recent (within the last 3 years) and relevant prior experience information for the preventative maintenance, repair and technical support of the same or substantially similar services as that listed herein for the same brand name and model instrument, to include period of performance, description (how is this relevant to current requirement), your role and responsibilities as either prime or subcontractor, dollar value, client name, client address, client point of contact name, client point of contact phone number, and client point of contact email address.
Respondents who do not provide a valid email address for the client POC or without a relevant record of past performance or for whom information on current or past performance is not available will not be evaluated favorably or unfavorably. Favorable past performance is considered higher than neutral past performance. The Government reserves the right to look to other sources of information (e.g., the Contractor Performance Assessment Reporting System (CPARS), etc.) to support past performance evaluations.
Price: The price(s) proposed must be detailed and shall represent the quoter’s response to the schedule of supplies/services above. Quoters are also encouraged to submit a vendor quote with this document. Offerors shall include their SAM Unique Entity ID (UEI) with the quotation.
The Quoter shall submit a written Accessibility Conformance Report (ACR) for each item not in compliance with 508 standards identified in clause 352.239-74, describing how the item(s) will fully address the accessibility requirements outlined in the solicitation; and a description of the evaluation methods the offeror will use to validate for conformance to the Revised 508 Standards. The ACR should be based on the Voluntary Product Accessibility Template Version 2.0 (MS Word) provided by the Industry Technology Industry Council (ITIC). For this requirement we anticipate only invoices to be applicable to the requirement
75F40126Q134796 15 of 19 http://www.itic.org/policy/accessibility
NOTE: Submission of the ACR is required for documentation purposes. In accordance with agency purchasing procedures, solutions which do not conform fully to the applicable 508 standards may still be purchased by FDA if the FDA Requiring Office obtains the appropriate approval. In order to obtain approval, the FDA must have an ACR from the vendor documenting the level of conformance of the items being purchased.
The government is not responsible for locating or securing any information, which is not identified in the proposal however the Government reserves the right to obtain information for use in the evaluation from any and all sources including sources outside of the Government. The Government reserves the right to request additional information from a quoter at any time.
Service Contract Act Exemption This solicitation is being issued under the premise that the offeror will certify that the combination of equipment maintenance/service it will propose to fulfill this requirement is exempt from the Service Contract Act per the conditions set forth in FAR 52.222-48 & FAR 22.1002-1(e)(1). If the Contractor certifies that the company is exempt under the terms and conditions of 52.222-48, then clause 52.222-51 will be applicable to the resulting order. In the event that a contractor does not make this certification, the traditional Service Contract Act clauses 52.222-41, and 52.222-43 shall be included in the resulting order award as Wage Determination No.: WD 2015-5121 (Rev. 29) dated 5/13/2026 which is located at:
https://sam.gov/wage-determination/2015-5121/29.
FAR 52.222-48 Exemption from Application of the Service Contract Act to Contracts for Maintenance, Calibration, or Repair of Certain Equipment Certifications (DEVIATION)(RFO Aug 2025).
(a) The offeror shall check the following certification:
CERTIFICATION
The offeror [ ] does [ ] does not certify that—
(1) The items of equipment to be serviced under this contract are used regularly for other than Government purposes, and are sold or traded by the offeror (or subcontractor in the case of an exempt subcontractor) in substantial quantities to the general public in the course of normal business operations;
(2) The services will be furnished at prices which are, or are based on, established catalog or market prices for the maintenance, calibration, or repair of equipment.
(i) An “established catalog price” is a price included in a catalog, price list, schedule, or other form that is regularly maintained by the manufacturer or the offeror, is either published or otherwise available for inspection by customers, and states prices at which sales currently, or were last, made to a significant number of buyers constituting the general public.
(ii) An “established market price” is a current price, established in the usual course of trade between buyers and sellers free to bargain, which can be substantiated from sources independent of the manufacturer or offeror; and
(3) The compensation (wage and fringe benefits) plan for all service employees performing work under the contract are the same as that used for these employees and equivalent employees servicing the same equipment of commercial customers.
75F40126Q134796 16 of 19 https://www.acquisition.gov/far-overhaul/far-part-deviation-guide/far-overhaul-part-22#FAR_22_1002_1:%7E:text=Interstate%20Commerce%20Act.-,(e)(1),-The%20Secretary%20has https://fda-my.sharepoint.com/personal/suzanne_martella_fda_gov/Documents/Desktop/FY26/NCTR-2026-132184%20Maint%20Agreement%20for%204.7T%20MRI%20Cryocooler/52.222-48 https://www.acquisition.gov/far-overhaul/far-part-deviation-guide/far-overhaul-part-52#FAR_52_203_17:%7E:text=document%20applies.%5D-,52.222%2D51,-Exemption%20from%20Application https://sam.gov/wage-determination/2015-5121/29
(b) Certification by the offeror as to its compliance with respect to the contract also constitutes its certification as to compliance by its subcontractor if it subcontracts out the exempt services. If the offeror certifies to the conditions in paragraph (a) of this provision, and the Contracting Officer determines in accordance with FAR 22.1003-4(c)(3) that the Service Contract Act—
(1) Will not apply to this offeror, then the Service Contract Act of 1965 clause in this solicitation will not be included in any resultant contract to this offeror; or
(2) Will apply to this offeror, then the clause at 52.222-51, Exemption from Application of the Service Contract Act to Contracts for Maintenance, Calibration, or Repair of Certain Equipment- Requirements, in this solicitation will not be included in any resultant contract awarded to this offeror, and the offeror may be provided an opportunity to submit a new offer on that basis.
(c) If the offeror does not certify to the conditions in paragraph (a) of this provision—
(1) The clause in this solicitation at 52.222-51, Exemption from Application of the Service Contract Act to Contracts for Maintenance, Calibration, or Repair of Certain Equipment— Requirements, will not be included in any resultant contract awarded to this offeror; and
(2) The offeror shall notify the Contracting Officer as soon as possible, if the Contracting Officer did not attach a Service Contract Act wage determination to the solicitation.
(d) The Contracting Officer may not make an award to the offeror, if the offeror fails to execute the certification in paragraph (a) of this provision or to contact the Contracting Officer as required in paragraph (c) of this provision.
Microsoft Suite Documents Containing Macros The offeror or applicant shall submit all electronic documents for Microsoft Office suite products without the use of “macros”. When submitting proposals via email, DO NOT include .exe, .mso, or any other executable file types that could potentially trigger email security protections (i.e. email blocks, quarantine). If the offeror or applicant submits documents that contain macros, macro referenced files, and/or executable files, the Government will not be able to view or open such documents and the submission will be considered non-responsive to the solicitation. No additional time will be given to an offeror or applicant to correct the document submission and the Government will not inform the offeror or applicant that their submission is non-responsive prior to award. It is the offeror’s or applicant’s responsibility to ensure all electronic documents are submitted without the use of macros.
Buy American Act and Executive Order 14005 If applicable, respondent shall provide place (country) of product/service manufacture or performance and any other applicable information to enable review and analysis pertaining to the requirements under the Buy American Act and requirements relating to Executive Order 14005 Ensuring the Future is Made in All of America by All of America’s Workers, in the event that a nonavailability waiver request submitted through the Made in America Office (MIAO) Digital Waiver Portal is required. If the respondent does not provide a response for a line item, or if the respondent’s SAM.gov online representation for FAR provision 52.225-4, Buy American-Free Trade Agreements-Israeli Trade Act Certificate, is not completed or is unclear, the Government will presume that the item is made in America..
Line Item No. Country of Origin
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Period for Acceptance of Offers. The offeror agrees to hold the prices in its quote firm through September 30, 2026.
The provision at FAR 52.212-2 Evaluation-Commercial Items (Deviation) (RFO Aug 2025) .
The specific evaluation criteria to be included in paragraph (a) of that provision are as follows:
The Government intends to award a contract resulting from this solicitation to the lowest priced technically acceptable responsible quoter/offeror whose quote, conforming to the solicitation, will be most advantageous to the Government, price and other factors considered. Quotes will be evaluated on their ability to meet the requirements provided herein.
Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:
- Technical Capability
- Past Performance
- Price
Technical capability and past performance, when combined, are more important than price.
However, if the Government determines non-price factors to be essentially equal among competing offerors price becomes more important as a discriminating factor.
The Government reserves the right to request additional information or conduct discussions at any time. Once the Government determines the offeror that is the best-suited (i.e., the apparent successful offeror), the Government reserves the right to communicate with only that offeror to address any remaining issues, if necessary, and finalize a contract with that offeror. These issues may include technical, price or other issues.
(b) Options (if applicable). The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. The evaluation of options does not obligate the Government to exercise the option(s).
(c) Notice of award. A written notice of award or acceptance of an offer furnished to the successful Offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.
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The Government's determination of technical acceptability in no way relinquishes the Awardee’s contractual…
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