CNSL MHE PWS DRAFT.pdf

MAINTENANCE AND OVERHAUL SERVICES FOR

COMMANDER NAVAL SURFACE FORCE, ATLANTIC [CNSL]

SHIPBOARD MATERIAL HANDLING EQUIPMENT [MHE] AND SHIPBOARD MOBILE SUPPORT EQUIPMENT [SMSE] CONSISTING OF PREVENTATIVE MAINTENANCE [PM], UNSCHEDULED MAINTENANCE [UM], 12/18-MONTH MAINTENANCE, 18-MONTH WEIGHT TEST AND/OR FORK CERTIFICATION, TECHNICAL

TROUBLESHOOTER [TTS], TRANSPORTATION SERVICES AND ADMINISTRATIVE SUPPORT [ADMIN]

1. OBJECTIVE:

The contractor shall perform all PM, UM, 12/18-Month Maintenance, 18-Month Weight Test and/or Fork Certification, Technical Trouble Shoot [TTS], Transportation and Administrative Support of MHE/SMSE in accordance with applicable directives [a] through [p] as defined in the underlying contract Performance Work Statement [PWS]. Specific requirements for PM, UM, 12/18-Month Maintenance, 18-Month Weight Test and/or Fork Certification, Technical Troubleshooter [TTS], Transportation and Administrative support are defined in the contract PWS Section 5 – 5.1, 5.2, 5.3, 5.4 and 5.5, respectively, but the contractor shall comply with all defined requirements where applicable.

The goal of a PM is to maximize equipment longevity while minimizing repair costs to ensure that MHE/SMSE will continue to function properly throughout its scheduled life cycle and designed to preserve and enhance equipment reliability. The goal of a UM program is to ensure maximum personnel safety and equipment efficiency during material handling operations. The goal of the 12/18-Month Maintenance is to provide necessary lubrication and safe/serviceable repairs, a corrosion prevention plan, which shall include painting of each unit [if in-port time frames allow] to ensure MHE/SMSE onboard a ship will perform as required until the next scheduled overhaul cycle. The goal of the 18-Month Weight Test and/or Fork Certification is to ensure the safe handling of ammunition and explosives with MHE/SMSE afloat. The goal of the TTS is to reduce the downtime the ship is without MHE/SMSE if verbal communication can resolve a required repair onboard ship. The goal of full parts support is to decrease the downtime of parts availability, increase utilization of MHE/SMSE onboard in order for the ship to continue to support the mission. The goal of transportation service is to have the ability to relocate, transport, pick-up and deliver MHE/SMSE locally to reduce equipment downtime and move units to off-site location for paint support, disposal facility or other needed movement of material. The goal of administrative personnel is to provide the necessary overall support to fulfill the requirements of this contract.

Responses to trouble calls from ship personnel or via a CASREP will be dispatched and originate at MHE shop repair facility [W-127 or LP-26] unless otherwise requested by COR or TA. The contractor has the responsibility to ensure proper capabilities to service all types of MHE/SMSE and efficiently handle the anticipated workload per NAVSUP P-538 [Section 8-2.2.3] and as outlined in contract PWS Section 4.11.

In performance of the support services required under this task order, the contractor shall be responsible for all parts support as described in the PWS Section 4.13.

The contractor shall provide administrative, engineering, mechanical and technical support services to CNSL for maintenance and repair of MHE/SMSE used onboard surface ships. The contractor shall provide Subject Matter Experts [SMEs] with the ability and experience to conduct onboard analysis, in shop assessment, maintenance and repair on widely diversified and specialized CNSL MHE/SMSE. The government reserves the right to review all resumes of proposed contractor candidates to ensure personnel meet or exceed the required years of experience listed in the underlying PWS. See section 13 of this tasking regarding Personnel Qualification.

All required maintenance and service support for MHE/SMSE on naval vessels will be via the MHE Branch and on-site. The contractor has the responsibility to ensure proper capabilities to service all types of MHE/SMSE and to support effectively the anticipated workload outlined below in Section 8.0 and applicable directives [a] through [p]. Performance under this Task Order [Section 6.0] and the underlying contract [Section 4.4, 5.7, 6.0] will require travel by contractor personnel. The contractor is responsible for making all needed arrangements for his/her personnel. This includes but is not limited to the following:

Medical Examinations Immunization, Passports, Visas, etc. Security Clearances

All contractor personnel required to perform work on any U.S. Navy vessel will have to obtain boarding authorization from the Commanding Officer of the vessel prior to boarding.

The contractor shall furnish all work, management, supervision, labor, parts, materials, [other than those designated as GFE], transportation services and administrative support necessary to ensure effective and efficient performance of all functions identified throughout this requirement. Any parts, components or assets that are available by replacement, repair, upgrade, or reconfiguration during the performance of this task order, shall remain the property of the government regardless of condition.

It is the contractor’s responsibility to produce all final deliverables acceptable to the government. The contractor is required to employ industry best standards and practices while managing the work and the workforce in accordance with federal regulations and the terms set forth in the underlying contract [Section 1.2].

2. APPLICABLE DIRECTIVES:

[a] NAVSUP PUB 538 [Current Revision] dtd 01 APR 2012 – Management of Material Handling Equipment (MHE) and Shipboard Mobile Support Equipment [SMSE]

[b] NAVSEA SW023-AH-WHM-010 [Current Revision] dtd 01 JUL 2011 Handling Ammunition and Explosives with Industrial MHE

[c] NAVSUPINST 10490.33B dtd 21 MAR 1997 - Material Handling Equipment; Administration and Control

[d] NAVICPINST 10490.4 dtd 17 MAR 1999 – Material Handling Equipment; Administration and Control

[e] NAVSUP PUB 717 dtd JAN 1988 – Navy War Reserve Materiel Requirements

[f] NAVSUPFLCNINST 10490.4A (06 Dec 2013) Administration, Control, and Operation of Materials Handling Equipment

[g] OSHA Regulation 29 CFR 1910.178 - Powered Industrial Trucks

[h] MHE Technical Manuals [Government and/or Commercial OEM]

[i] Defense Property Accounting System [DPAS]

[j] CNRMAINST 5530.14A dtd 31MAR2014 Installation Access Control

[k] NAVSEA STANDARD ITEMS Latest edition [No publication number assigned]

[l] OPNAVINST 4790.4C Ships Maintenance, Material & Management [3M].

[m] NAVFAC P-300 Management of Transportation Equipment

[n] ANSI/SIA A92.6-2006 Self-Propelled Elevating Work Platforms

[o] OPNAVINST 4790.3 Joint Fleet Maintenance Manual

[p] Ship’s Planned Maintenance Systems [PMS]

3. PLACE OF PERFORMANCE:

The normal place of performance [unless onboard ship are Buildings LP-26, V-58 and LP-22 at Naval Station Norfolk, but alternate sites may be better suited if deemed appropriate by the KO, COR or TA [such as Building W-127]. The contractor shall support CNSL commands and vessels to include ship visits to determine asset availability, coordinate with Fleet Commands regarding schedules and provide oversight and On the Job Training [OJT] on MHE/SMSE to fleet personnel. Maintenance and repair at any or all the following Locations: Onboard various Naval vessels both CONUS and OCONUS at Norfolk, VA; Mayport, FL; Manama, Bahrain; Rota, Spain; Mina Jebel Ali, United Arab Emirates; or other locations as directed may be required.

Contractor personnel are required to work in warehouse spaces, outdoors or on-board afloat vessels and can be exposed to various conditions of extreme weather conditions [not limited to heat or cold temperatures, wind, rain, sleet or snow] during working hours.

Contractor personnel are required to provide and wear the proper Personal Protective Equipment [PPE] per industry standards [such as but not limited to steel-toed safety boots, eye protection, ear plugs, gloves, coveralls, hard hats and face covering]. The contractor’s performance shall not interfere with the Government’s or other personnel in the performance of this Task Order. The contractor shall not cease to perform the services required without the KO, COR or TA direction. Failure by the contractor could result in a denial of any compensation requests for any additional costs incurred in performance of the contract under such conditions.

Government work vehicles are provided to the contractor to perform all repair or maintenance services outside of assigned buildings. The work vehicle shall have the capability and stability to allow the MHE/SMSE engineer technician to haul all the necessary required items [i.e.

filters, oil, plastic funnel, containers] to perform repairs on the naval vessel without having to return to the shop to retrieve a part[s] for any item if possible. The contractor is responsible for full coverage of liability and comprehensive insurance coverage for employees operating government vehicles. A valid state driver’s license is a requirement.

The contractor is responsible to ensure that all required passes, badges or logos are available for service vehicle to enter onto any base, pier or flight line where MHE/SMSE may be disabled.

All products, documentation, government furnished ADP equipment, tools, keys, data files, master or templates for products/reports [etc.] developed during this task order are the property of FLC-N Code 502.2 and shall be turned over to the COR upon request or at the task completion.

4. WORK SCHEDULE:

Normal working hours are Monday through Friday, from 0600-1500, with all federal holidays observed. No alternate work schedule is authorized unless approved in advance by the KO, COR or TA. The contractor shall maintain an adequate workforce to avoid any potential for interrupted performance when the Government facilities are open. When hiring personnel, the contractor shall keep in mind that the stability and continuity of a workforce is essential. The contractor shall identify a retention plan to retain SMEs on hand at all times that meet the required experience identified in the underlying PWS Section 6.0.

The contractor shall develop personnel work schedules to ensure all tasks described in the PWS are during core working hours common to Fleet Logistics Center – Norfolk MHE Branch identified above. Entering or remaining inside Building W- 127, LP-26, V-58, LP-22 or any other facility supporting this contract during non-core hours is prohibited unless approved prior by the KO, COR or TA. The contractor shall be responsible for planning and scheduling work in such a manner as to account for facility access issues. Difficulties encountered by the contractor in gaining access to facilities by its employees and subcontractors shall not be an excuse to any contractor performance under the contract.

5. OVERTIME:

Overtime is AUTHORIZED via the KO, COR or TA on this contract for the total number of hours awarded. Any overtime required shall be authorized in writing by the KO, COR, TA prior to being worked [email acceptable].

6. TRAVEL:

In accordance with the Joint Federal Travel Regulations [JFTR] costs for transportation will be paid based upon mileage rates, actual costs incurred, or a combination thereof, provided the method used results in a reasonable charge. Reasonable travel costs are allowable only to the extent that they do not exceed, on a daily basis, the maximum per diem rates in effect at the time of the travel. The JFTR, while not wholly applicable to contractors, shall provide the basis for the determination as to reasonable and allowable. Maximum use is to be made of the lowest available customary standard coach or equivalent airfare accommodation available during normal business hours. Using Government funds to pay for premium travel [including first class and business class] is not allowable unless specifically authorized.

Exceptions for the use of premium travel shall be approved in writing by the KO or COR prior to travel. Prior to incurring necessary travel, meeting the above requirements, the contractor shall submit a travel request for advance review and consideration for approval by the authorized government appointee [KO, COR or TA]. Unless approved in advance, the government may not pay travel costs.

It is anticipated that the following government and non-government sites will be visited no more than 3 times per year: On onboard various naval vessels both CONUS and OCONUS in port at Norfolk, VA; Mayport, FL; Manama, Bahrain; Rota, Spain; Mina Jebel Ali, United Arab Emirates; or other locations as directed. Travel is normally scheduled in pairs for safety and other required maintenance support. Each travel team will be comprised of 1 MHE/SMSE Senior Engineer Technician and 1 MHE/SMSE Junior Engineer Technician. Contractors must comply with OCONUS anti-terrorism force protection travel requirements.

7. ACCEPTANCE AND INSPECTION:

The KO, COR or TA have the authority to inspect, accept or reject all deliverables. All rejected deliverables shall be corrected at the contractor’s expense with no additional cost to the government. The COR or TA, as appropriate, may meet periodically with the contractor to review the contractor’s performance. At these meetings the COR will appraise the contractor of how the government views the contractor's performance and the contractor will appraise the government of problems, if any, being experienced. Appropriate action is required to resolve any outstanding issues.

8. WORKLOAD DATA PROJECTIONS:

The contractor is required to complete all PM, UM, 12/18-Month Program overhauls,18-Month Weight Test and/or Fork Certifications, TTS and Transportation of MHE/SMSE by the end of the Period of Performance [POP] date or earlier if identified below. Listed below is anticipated workload but due to ships schedules, urgent or changing missions and leveling requirements, this may require shifting of numbers within each program.

PM actions: ~ 500 actions per year UM actions: [In shop/onboard ship]: ~ 700 actions per year 12/18-Month Program: ~ 65 units per year 18-Month Weight Test Certifications and/or Fork Certification: ~ 120 units per year Technical Trouble Shoot: ~ 300 actions per year Transportation Movements: ~ 70 movements per year

8.1 WORKLOAD COMPLETION SCHEDULE:

Specific defined completion deadlines, at the task order level, will be identified based on the customer’s specific requirements. The contractor shall follow the below time schedule based [Mon-Fri] on a 24-hour clock for each program:

Preventative Maintenance [PM]: 96 hours after initial contact onboard ship [2- Kilo must already be received by COR or TA].

Unscheduled Maintenance [UM]: 96 hours after initial assessment onboard ship or after transported to shop [2- Kilo must already be received by COR or TA].

12/18-Month Program: 90 days to complete each unit.

18-Month Weight Test Certification and/or Fork Inspection: 3 days to complete each unit.

Tele-Trouble Shoot [TTS]: 24 hours after initial contact via phone call, message or other communication device with ship personnel.

Transportation: 7 days to transport each unit.

9. DIRECT MATERIALS:

If materials and/or parts are necessary to complete the required services, the contractor shall first review existing government inventory to determine whether the required part is readily available for use. If not, the contractor is responsible for procuring any material/part necessary to complete the services from an authorized vendor and ensuring compliance with applicable safety requirements as defined in the underlying contract.

Specifically, replacement parts must meet the manufacturer’s specifications per NAVSUP P-538 [Chapter 8 Section 8-7]. Exact parts identified in the manufacturer technical manual safety section must be used when repairs are made to avoid compromising the units’ safety rating [NAVSUP P-538 Section 5-4 and Section 8-7]. All parts and materials required to complete the services shall be charged as Direct Materials or Other Direct Costs [ODC] under the terms of the underlying contract. If the contractor identifies that a part or total sum of parts required will cost in excess of $250, the contractor shall obtain approval from the COR or TA prior to procuring and charging the item against this task order. It is incumbent upon the contractor to ensure that the prices paid for materials are fair and reasonable. The Government may request, at any time, documentation/evidence of price reasonableness determination for materials procured under this contract.

10. WARRANTY PERIOD:

The contractor shall warranty all maintenance and repairs specified by the PWS [Section 4.15] and as outlined below. All required warranty actions shall be conducted at no additional cost to the Government. Should there be a conflict between the PWS and any of the applicable directives, the more stringent requirement will take precedent.

PM Program: 30 days parts and labor UM Program: 30 days parts and labor 12/18-Month Program: 30 days parts and labor

The contractor will be responsible for issuing MHE/SMSE when required for ships forces and performing 18-Month Weight Test and/or Fork Certification as per NAVSUP P-538 [Section 8-6] and SWO23-AH-WHM-010 [Chapter 6] as outlined in applicable directives [a] and [b]. A copy of all final trouble calls, work packages, fork inspections and weight test certifications will be included in each unit history jacket.

11.0 PROGRAMS:

11.1 PREVENTIVE MAINTENANCE [PM]:

The contractor shall perform PMs assigned to all ship force units who has MHE/SMSE supported by this contract. All PM actions shall be included as part of the 12/18-Month Program at the maintenance facility unless otherwise directed by the COR or TA.

PM actions consist of the inspection, testing, lubrication and adjustments required by the manufacturer technical manuals per applicable directive [h], industry standards for powered industrial forklifts per applicable directive [g] and ship forces MRC/MIP’s. The contractor is responsible for procuring all required parts, such as but not limited to, oil, air and hydraulic filters, engine and transmission oils, lubricants, grease and rust corrosion material if required. The contractor is responsible for identifying all labor hours, specific work performed and all parts and associated cost on trouble calls provided upon completion of unit to the COR. The contractor is responsible for scheduling and documenting all PM and UM actions via DPAS. Details of required tasks and actions can be located using reference [h].

11.2 UNSCHEDULED MAINTENANCE [UM]:

Initially a contractor SME shall perform diagnostic TTS via verbal exchange or via e-mail with ship’s force personnel. The SME will attempt to diagnosis an issue to assist ship’s forces in the repair resolution of the unit using SME guidance. If guidance fails to resolve the issue, the SME should advise ship forces to submit a 2-Kilo as required. The COR or TA will make the determination to send a MHE/SMSE Mobile Service Road engineer technician to provide onboard support or require the unit to be transported back to the maintenance facility. A contractor SME must communicate with ship forces within 24 hours after initial contact via phone call, message or other communication device with ship personnel.

If transported to maintenance facility, the contractor has 96 hours [2-Kilo must already be received by COR or TA] to repair unit delivered to the maintenance facility and/or upon receipt of part[s] if required to be ordered. The MHE/SMSE engineer technician must follow the safeguards outlined in manufacturers’ technical manuals to avoid compromising equipment safety ratings. All transportation movement is the responsibility of the contractor to arrange. The ship is required to arrange for crane services if needed. Crane services is the responsibility of the ship and will not be charged under this contract.

11.3 12/18-MONTH PROGRAM [IN SHOP]:

The contractor shall perform an inspection of the MHE/ SMSE as required by the COR or TA for safe/serviceable maintenance and repairs in accordance with applicable directive [h] while the ship to which the unit is assigned is in CNO Availability. If time constraints allow, corrosion control [including external paint] shall be performed on each unit unless waived by the COR or TA. All 18-Month Weight Test Certifications and/or Forklift Certification will be conducted to ensure the expiration date does not expire while ship is underway or on extended deployment.

It is the responsibility of the contractor to perform corrosion control and paint services during the 12/18-Month Program. Under this contract, access to a paint booth or paint facility is the sole responsibility of the contractor. Transportation to and from the paint facility is the contractor’s responsibility to manage and arrange. The contractor is responsible for ensuring that all 12/18-Month unit assemblies are clean [abrasive or soda blasting, steam clean, power wash, or neutralizing solutions] to ensure all parts are free of oil, grease, wax, dirt, salt, rust or other foreign matter and show no signs of corrosion. The cleaning agent shall not etch or degrade the base material. If not to be painted, all parts shall be properly cleaned prior to reassembly. Rubber components and neoprene parts shall be protected from paint and overspray [belts, hoses, electrical covers, and wiring harness].

Spray can may be used in the immediate work area when the items to be touched up are no larger than 12 inches in diameter. Safety directions on the spray cans must be followed. Proper PPE must be used at all times and the floor and surrounding areas must be protected from any overspray. All spray cans are hazardous and must be stored in the hazardous locker at the end of each workday or properly disposed. NO EXCEPTIONS.

The individual work package must be updated daily with the complete labor hours, parts and hazardous material used for the 12/18-Month Program identified. Questions should be addressed to the COR or TA for assistance.

11.4 18-MONTH WEIGHT TEST and/or FORK CERTIFICATION:

The contractor shall perform an inspection of the MHE/SMSE via the 2-Kilo process for an 18-Month Weight Test Certification inspection required by applicable directives [a] and [b]. If the unit fails any requirement of the inspection, the unit shall be scheduled for UM repairs to correct the failure. After the unit has been repaired and successfully passed, inspected by the Quality Assurance Inspector, the 18-Month Weight Test Certification will be conducted as per applicable directive [b].

11.5 TECHNICAL AUTHORITY/TROUBLE SHOOT [TTS]:

The contractor shall perform diagnostic technical TTS via verbal exchange, phone call, message, e-mail or other communication device with Ship’s Force personnel directly. The contractor SME will attempt to diagnosis issues to assist Ship’s Forces in the repair resolution of the unit while onboard ship using SME guidance. If guidance fails to resolve the issue, the COR or TA will make the determination to send a MHE/SMSE Mobile Service Road Engineer Technician to provide onboard assessment after a 2-Kilo has been submitted by Ship Forces.

All repairs in conjunction with the TSS and the MHE/SMSE Mobile Service Road Engineer Technician will be performed and completed onboard ship unless determination is made that the unit is required to be transported back to the maintenance facility by the COR or TA.

12. TECHNICAL OVERSIGHT:

The contractor shall provide over-the-shoulder safety and QA oversight for repairs and maintenance performed by Ship’s Force personnel on units assigned to their ship while in any maintenance facility.

13. PERSONNEL QUALIFICATIONS:

All contractor personnel performing under this Task Order are required to meet all the qualifications and experience defined in the underlying PWS Section 6, 6.1.1, 6.2.1, 6.3.1, 6.4.1, 6.5.1, 6.6.1, 6.7.1 and 6.8.1 for all proposed labor categories without exception.

Experience in shipboard MHE /SMSE must be current [within 2 years] and the ability to communicate orally and in writing is required in order to understand and comply with verbal instructions and for documenting work packages and reading of technical manuals.

All engineering technician personnel shall be capable of maintaining and repairing the wide range of diesel and battery operated electric forklifts typically used aboard naval ships. All MHE/SMSE Engineer Technicians and Mobile Service Road Engineer Technicians must have the knowledge and experience required to maintain all UL [Underwriters Laboratories] ratings and EMI [Electronic Magnetic Interference] suppression requirements on weapons support equipment.

All contractor personnel must possess a MHE/SMSE operator’s license in accordance with NAVSUP P-538 [Chapter 4] with the exception of the Project Manager and Administrative support personnel. It is the responsibility of the contractor to train and license personnel under their employment. No reimbursement is authorized by the government.

All contractor personnel performing under this Task Order are required to meet all qualification and experience levels of service defined in the underlying contract for all proposed labor categories without exception.

Labor Category Est. Annual Hours Project Manager X 1 1,040 Production Manager X 1 2,080 Quality Assurance Inspector X 1 2,080 Material Expediter X 2 4,160 Administrative Assistant X 1 2,080 Shop Supervisor X 1 2,080 MHE/SMSE Senior Engineer Technician X 3 MHE/SMSE Junior Engineer Technician X 4

14,560

MHE/SMSE Mobile Service Road Engineer Technician Senior X 2 4,160 MHE/SMSE Shop Warehouse Electric Battery X 1 2,080

TOTAL 34,320

14. PERIOD OF PERFORMANCE:

The period of performance is established for twelve months from 30 Aug 2026 through 29 Aug 2027.

15. EQUIPMENT TYPES AND QUANTITIES:

Class Hull

Number of Hulls in Atlantic Fleet 4 5 4 31 8 9 3

LHD/LH

A

LSD LPD DDG CG LCS ESB

Equipment Type

1340 20K Diesel Forklift 1 1

1350 6K Standard Diesel Forklift 6 4

1351 6K Low Profile Diesel Forklift 4 1 2

1370 4K Electric Sit-down Forklift 2 4 4 1390 4.5K Electric Reach & Tier Forklift

10 3

1396 JLG Boom Type 1 1

1610 6K Electric Pallet Truck 1 4 2 2 4 1820 10K Rough Terrain Diesel Forklift

1 2 2 1

1820 4K Rough Terrain Diesel Forklift

6 3 4

1900 6K Manual Pallet Jack 10 2 2 2 2

5700 Flight Deck Scrubber [FDS] 1

5400 Pressure Washer 1

Total on Ship 44 17 13 4 4 2 12

Total on Ship Class 176 85 52 124 32 18 36

Fleet Total Units 523

16. Service Contractor Reporting (SCR) Service Contract Reporting Requirements as identified in SAM.gov. in accordance with FAR Clause 52.204-14. The relevant text is captured below.

(b) The Contractor shall report, in accordance with paragraphs (c) and (d) of this clause, annually by October 31, for services performed under this contract during the preceding Government fiscal year (October 1-September 30).

(c) The Contractor shall report the following information:

(1) Contract number and, as applicable, order number.

(2) The total dollar amount invoiced for services performed during the previous Government fiscal year under the contract.

(3) The number of Contractor direct labor hours expended on the services performed during the previous Government fiscal year.

(4) Data reported by subcontractors under paragraph (f) of this clause.

(d) The information required in paragraph (c) of this clause shall be submitted via the internet at www.sam.gov. (See SAM User Guide). If the Contractor fails to submit the report in a timely manner, the contracting officer will exercise appropriate contractual remedies. In addition, the Contracting Officer will make the Contractor’s failure to comply with the reporting requirements a part of the Contractor’s performance information under FAR subpart 42.15.